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Jinko Solar is a Chinese company producing "tier 1" panels. The company has a physical Australian office in Sydney, offering local support if you have a problem - and that's a very good thing. But you shouldn't need to use it as generally speaking Jinko solar panels have proven to be a cost effective combination of reliability and price. The company also has dedicated warehouse facilities in Melbourne, Brisbane, Adelaide and Perth.

Company History In Brief

Jinko was founded as a company in 2006. I don't think they actually made anything that year, but I have to presume they were thinking really hard about making stuff. Other highlights from the company's early days were the production of ingots (big solid lumps of silicon) in 2007, slicing ingots into wafers in 2008, using those wafers to make cells and solar panels in 2009, then a stock market listing in 2010.

Since that time, the company has grown at a ferocious rate.

But a black mark in the company's history occurred in 2011, when hundreds of people protesting fish killed by a chemical spill in a nearby river stormed the Jinko factory in Haining City. Company cars were overturned, offices were trashed, and riot police were called in to stop the toxic avengers.

On a related note, an organisation called the Silicon Valley Toxics Coalition, or SVTC, used to produce an annual report ranking solar panel manufacturers on environmental and social responsibility.

In 2014 Jinko was given a score of 7 out of 100. Then in 2015, the company came 14th out of 40 companies surveyed, with a score of 53 out of 100. This was not a great result, but it was a huge improvement. But in 2018-19, the company was ranked no.1 by SVTC, with a perfect score of 100. SVTC doesn't appear to have published scorecards since that year.

So, Jinko Solar came a long way in a short time - and if they have a factory in your town I am sure they are far less likely to kill all the fish in the local river than they used to. Walking the solar talk, JinkoSolar has also pledged to power its own operations with 100% renewable electricity by 2025.

Manufacturing Locations And Capacity

As at mid-2023, Jinko had a total of 14 production bases in China, the United States, Malaysia and Vietnam..

By Q4, 2022, the company's production capacity of monocrystalline silicon wafers, cells and modules reached 65GW, 55GW and 70GW respectively. The company is shooting for annual production capacity for mono wafer, solar cells and solar modules to hit 75 GW, 75 GW and 90 GW, respectively, by the end of 2023.

By the end of Q1,2023, cumulative shipments of Jinko Solar modules had exceeded 150GW. 

While a few years back (2019) JinkoSolar was ranked the number one manufacturer in terms of panel shipment volume, in 2021 it was at number 4 according to solar PV market intelligence and research firm PV InfoLink, after achieving number 2 in 2020. However, in the first half of 2022, Jinko had climbed back to the top.

Jinko's workforce had remained fairly constant at around 15,000 for several years while its production capacity had doubled. That's the way things go these days thanks to automation and robotics. But it appears to have added a bunch more staff in recent years, with a couple of estimates putting the number of employees at more than 24,000, and one at more than 31,000.

General JinkoSolar Panel Info

Among the Jinko solar panels currently sold in Australia are the Tiger (Neo and Pro) product lines available in various wattages up to 480W and efficiencies ranging up to 22.53%.

The higher the panel efficiency, the less roof space a system will take up. For most installations this is not a problem, but some people have a limited amount of room to install solar panels. Unlike some other manufacturers, the efficiencies Jinko gives for their panels are accurate and they don't cheat by not including the panel's frame in the efficiency calculation. That is appreciated.

Like many manufacturers these days, Jinko is focusing on producing panels with "half-cut cells"; which offer benefits including better partial shade tolerance.

All the panels they currently ship to Australia are salt mist corrosion resistant and suitable for installation in any location. Jinko panels available in Australia generally carry a 25 year product warranty these days.

Warranty Procedure For Orphaned Jinko Customers

If you have purchased Jinko panels from a solar installer who has since gone out of business, the responsibility for warranty claims shifts to JinkoSolar. Their customer service line in Australia is 1300 326 182 - affected customers should contact this line for warranty assistance.

Jinko have advised that customers will be asked to send through photos and serial numbers of affected panels to an email address that they will provide, and they will then arrange for the replacement of the panels. If required, Jinko will be able to recommend installers to carry out the work if a customer is unable to organise one themselves. They will also reimburse customers for labour costs involved with replacing the solar panels - $200 for the first panel, and $15 for each additional module.

SolarQuotes Installers' Choice Awards Winner

Since 2021 SolarQuotes has had an Installers' Choice Award.  From 2021 through 2024 Jinko panels took second place for the "Every Dollar Counts" category, indicating they were a well thought of budget panels.  In the 2025 SolarQuotes Installers' Choice Awards we we made it much simpler and just asked installers which panels they'd install on their own roofs.  Despite having higher priced competition, Jinko Solar took third place.

Jinko Solar Panels Are A Cost Effective Choice

Jinko Solar panels offer a combination of good reliability and competitive pricing that can make them a very cost effective choice for home solar installations in Australia.

Check out the reviews below from Australians who have these modules on their rooftops, and add your own JinkoSolar panels review if you're an owner of any of their PV products.

Sungrow Customer Service: 1800 786 476

Sungrow Power Supply Co Ltd is a Chinese company that was established in 1997 and operates in several different energy-related niches, including wind power conversion, inverter production for photovoltaic systems and energy storage.

The company says more than 340 GW of Sungrow inverter capacity had been installed worldwide as as at the beginning of 2023. To give a sense of how rapidly the firm's manufacturing capacity has grown in just the last couple of years, 154GW of capacity had been deployed by the end of 2020.

Walking the clean energy talk, Sungrow has also committed to sourcing 100% renewable electricity for its operations by 2028.

Sungrow In Australia

Sungrow has been present in the Australian solar inverter market since 2012. Its Australian operations are based in North Sydney, NSW. So, should you need technical assistance or in case you have any questions about their warranty policies, you can contact Sungrow easily by calling or shooting them an email.

Australian customers can choose from a pretty solid range of solutions, including single-phase and three-phase inverters in the SG series. Sungrow's inverter range also includes hybrid models available in the SH series.

To view specifications and approximate pricing of various Sungrow power conversion products available in Australia, check out the SolarQuotes solar inverter comparison table. For hybrids models, see the hybrid inverter comparison table. 

Sungrow Hybrid Inverter Cybersecurity Flaw

While Sungrow has enjoyed signficant success in Australia, it hasn't always been sunshine and puppies for the company. In early January 2020, an engineer based in Brisbane revealed he had identified a series of security flaws in Sungrow's hybrid inverter, model SH5K-20. In March 2020, Sungrow announced they had shipped a firmware update that fixed the flaws.

Sungrow Warranty Notes

Sungrow generally offers a standard product warranty period of five years from the date of installation and no more than six years from the manufacturing date of a solar inverter - so that's something worth checking.

However, in April 2020, the company announced it was offering 10 years’ warranty for some inverter models purchased from 1st April 2020 and installed in Australia. Eligible Sungrow inverter models can be identified here.

If you have problems with your Sungrow inverter, your first port of call is the original  installer. Despite what some might say, if the installation company is still in business then they are the ones liable for the repair/replacement of a faulty inverter assuming it is still within its warranty period. If your original installer is no longer in business or is uncontactable, you'll need to lodge a warranty claim with Sungrow.

In order to do so, Sungrow advise you must arrange an installer to test the solar inverter to determine if it is faulty. Sungrow can help you find someone in your area if you call them on the number listed above. If a fault is confirmed, Sungrow will work with the installer to arrange a replacement inverter. Notably - you are not compensated for the out of pocket cost of the initial testing.

My Recommendation

Given the quality of the company's products and support along with generally positive feedback from installers and customers over years (you can read Sungrow customer reviews below), Sungrow is currenly listed as a SolarQuotes recommended solar inverter brand. 

In the 2024 SQ Installers' Choice Awards, Sungrow took out the top spot for best value inverter for the fourth year, and second place in best after-sales support.  For 2025 we simplified the award question and simply asked installers, "If installing a system on your own house today, which brand's inverters would you use?"  Sungrow took second place.

If you're an owner of one of the company's products, we invite you to share your experience with others. You can add your Sungrow solar inverter review by clicking the "leave a review" button at the top of this page.

Sungrow is a giant Chinese company and the world's largest inverter manufacturer. They also make home batteries that are a popular choice here thanks to a combination of affordability and reliability.

Sungrow was founded in 1997 by RenXian Cao, a professor at Hefei University of Technology. He has degrees in electrical engineering and automation, so the boss clearly knows his stuff. Since then, the company has grown enormously but sustainably. Not only do they make products required for the world to switch to renewables, but they've also maintained financial sustainability. In 2022 BloombergNEF gave the company a 100% bankability rating. This means Sungrow is considered financially secure and likely to be around long term.

If a giant utility-scale battery is what you're after, Sungrow can get you one. But what Australian homes and small businesses will be most interested in is the Sungrow SBR HV home battery.

Sungrow SBR HV

Sungrow's current residential battery is the SBR HV. This has stackable battery modules with 3.2 kWh of usable storage each. There's a 3 module minimum and that amount gives 9.6 kWh of usable storage, which will be enough for many households. If you want more, up to 8 modules can be stacked on top of each other for 25.6 kWh. Few households will need that much, but if you want even more, up to four stacks can be connected in parallel for over 100 kWh of usable storage.

If you've bought a Sungrow battery stack and want to add more modules, it's relatively easy -- provided you have less than eight. Of course, it's still a good idea to get the amount right at the start so you won't have to pay to have additional modules installed.

Safety

Sungrow uses lithium iron phosphate (LiFePO) battery cells. This is the safest type of lithium battery. But to actually be safe, they need to be part of a well-designed battery system. Fortunately, the Sungrow SBR HV does appear to be safe, as many have been installed in Australia without issue.

In the past, Sungrow sold the now discontinued PowCube home battery. Despite its alarming name, I'm not aware of any ever going "Pow!" and exploding.

Provided the work was done by a reputable installer, I would have no problem having a Sungrow battery installed on my own home. I'd also be fine with one on my parents' home or my brother's. But I'm not sure my sister deserves one.

Cost

A major reason the Sungrow SBR HV is a popular choice is its competitive price. It's a lower-cost battery but reliable enough for us to recommend. You can check out how its cost compares by going to our Battery Comparison Table and scrolling down to "Cost Per Warranted KWh: One Cycle Per Day".

Sungrow Inverter Required

Under normal circumstances, Sungrow batteries will be installed with Sungrow hybrid inverters. While hybrid inverters cost more than standard ones, Sungrow's are reasonably priced. They also come with a 10 year warranty, which is better than a number of other inverters on the market. We haven't heard much in the way of complaints and so consider them reliable.

Both single-phase and three-phase hybrid inverters are available and Sungrow is one of the few companies supplying hybrid inverters that can provide full three-phase backup.

Because they require a hybrid inverter, a Sungrow battery is often a good choice for homes without existing solar. Alternatively, if there's enough room on the roof, a second solar system with a Sungrow battery can be installed. Another option is to simply replace an old solar system with a new large one with a battery.

If you have an existing solar system, replacing its inverter with a Sungrow hybrid is also an option. Here's a video of it being done. (Ignore how Finn pronounces "garage" like a New Zealander.) This can require wiring upgrades, so it won't necessarily be a simple task to do.

Fill Your Roof

When a solar system is installed without a battery, the solar panel capacity can normally be no more than one-third larger than the inverter capacity. But when a solar system is installed with a battery this limit can be exceeded.

When a new solar system is installed with a Sungrow battery the panel capacity can be around twice the capacity of Sungrow single-phase hybrid inverters and around 50% more for the three-phase ones. This can be useful for installing large solar systems and I recommend filling your roof with as much solar as you reasonably can.

Flexible Installation

Sungrow batteries are high voltage. This gives installers some flexibility with their location and this helps with meeting Australia's strict fire safety standards.

While they're suitable for outdoor installation, they should be positioned out of direct rain and sunshine.

Backup & Off-Grid Capable

Sungrow battery systems can provide backup power. The switchover is almost instantaneous, so there's no temporary power loss. The batteries can also charge from rooftop solar during the day when the grid is down.

Sungrow batteries are also suitable for off-grid use.

For further specifications and estimated pricing, see Sungrow solar batteries listed on our comparison table.

Installer Recommended

In a vote of confidence for the SBR HV, Sungrow scored 2nd place in SolarQuotes' Installers' Choice Awards 2022 in the Budget/Best Value home battery category. In the SQ 2023 awards for home batteries, Sungrow attained bronze in the Best Overall Battery Brand category, gold in the Best Value battery category, and silver in Best After-Sales Support.  In the 2024 awards, Sungrow also did well, taking 1st place in the Best Value category.

For the 2025 Installers' Choice Awards we changed the format and simply asked installers, "If installing a system on your own house today, what brand's batteries would you use?"  Sungrow took 1st place in a tie with Tesla. 

Sungrow is currently listed as an SQ recommended home battery brand.

Sungrow Battery Warranty

The Sungrow battery warranty is better than average. It lasts 10 years or until it has discharged 13,440 kWh per module. Whichever comes first. For most households, it's likely to last the full 10 years. But for households that use the battery at a high capacity factor it will end before then. With a high daily average discharge of 4.8kWh per module, which is 150% of its usable storage capacity when new, the warranty will end after 7 years and 8 months. 

The warranty states the battery will maintain a minimum of 60% of its original capacity. This means a module with 3.2 kWh of usable storage could drop down to only storing 1.95 kWh and that would be okay according to the warranty. While allowing this much capacity loss isn't good, it is common for lithium battery warranties.

Sydney Office

Their headquarters are in the Chinese city of Hefei, but Sungrow has had a local office in Sydney since 2012. This means they should - hopefully - be able to deal with any warranty issues locally and rapidly. Overall, I'd say Sungrow has good -- but not perfect -- customer support.

If you're an Australian Sungrow battery system owner, please feel free to share your views on how your system performs by submitting a rating and review.

Tesla’s Wall Connector EV charger is good quality and great value at $800 for the hardware. It will charge any brand of recent EV in Australia.

But there’s a big problem. It’s dumb. Unlike most other home EV chargers, it can’t be set up to only charge off excess solar without a Tesla Powerwall.

So, if you want a reliable, cheap, dumb charger for any EV – it’s a great choice. If you want smarts, look elsewhere.

(Tesla car owners can make it smart without buying a Powerwall by using the ChargeHQ app, which controls the charging by talking to the Tesla car, not the Tesla charger – but that has an ongoing monthly subscription fee).