Seraphim - Solar Panel Reviews

About Seraphim

Seraphim is a Chinese solar panel manufacturer headquartered in Jinzhai, but it has offices scattered across much of the world, including Australia. 

Australian Office Details

Add: Level 11, 66 Clarence Street, Sydney NSW 2000 
Tel: 02 8705 5405
Email: [email protected]

Company Info

Seraphim was founded in 2011 and today is a moderate- sized manufacturer of solar panels. Their production capacity was approximately 5 gigawatts at the end of 2019, but that grew rapidly to 12GW by the end of 2023.

According to the company, by the end of 2023 more than 30GW of Seraphim PV products were installed in more than 100 countries, including Australia.

As with many larger manufacturers of solar panels, Seraphim is vertically integrated and produces the silicon ingots its solar cells are made from. This makes the firm less reliant on outside suppliers and reduces the risk of supply chain disruptions.

Seraphim produces most of its panels in the city of Changzhou, which is north-west of Shanghai. Elsewhere in China it has a facility in northern China’s Shanxi province, and a couple of other factories.

In 2018, the company opened a plant in Eastern Cape, South Africa with an annual output capability of 300MW. Also outside of China is a plant in Vietnam. Seraphim once had a small manufacturing plant in Jackson Mississippi in the USA, but that's no longer operating.

Seraphim Solar Panels

Seraphim produces a variety of solar panels for residential, commercial and utility-scale applications, most featuring "half-cut" solar cells. 

Nebula Series

The Seraphim Nebula series are dual-glass bifacial modules available in 54 (108)- and 60 (120)-cell modules boasting TOPCon technology. While bifacial panels generate electricity from both the front and back of the module, that isn't all that useful in most residential installation scenarios. However, the Nebula is available in front-face capacities of 400-460W. The modules have 1.6mm+1.6mm dual-glass design, which in conjunction with its 28mm frame reduces their weight.

The Nebula's dimensions are 1722 x 1134 x 28 mm and weigh in at around 21 kilograms.

The 54-cell version offers conversion efficiencies of up to 21.25%, and the 60-cell, 21.26%. These panels are also available in "all-black" versions.

Seco Series 

Seraphim Seco panels suitable for residential installations measure 1722 x 1134 x 30 mm and weigh 21.5kg. These feature PERC cells and are available in capacities of 400W to 415W, although higher wattages (and bigger panels) are also available in the Seco range for commercial and utility scale projects.

In models suitable for home rooftops, Seco conversion efficiencies range from 20.48% to 21.25%.

All Seraphim panels are certified as corrosion resistant, which makes them suitable for installation in coastal areas.

Warranty Information

It used to be that Seraphim modules were covered by a 12 or 15 year product warranty in Australia. But that changed in 2022.

For Seraphim S4 series (including Seco and Nebula) 108 half-cell modules installed after 1 July 2022 in Australia for residential rooftop projects, the product warranty period is twenty-five years (25 Year Warranty) according to the company. For Seraphim S4 series 108-pieces half-cell bifacial modules, the warranty is thirty years.

But finding this extended product warranty document for Australia on Seraphim's website has proved difficult, so be sure to sight and examine it before making a purchase decision.

Seraphim also provides a power output guarantee for its monofacial PERC modules for a total of 25 years ( no less than 84.80% in the 25th year), and 30 years for its bifacial PERC, TOPCon and HJT modules (no less than 84.95% in the 30th year). 

If you have purchased Seraphim panels from a solar installer who has since gone out of business, the responsibility for warranty claims shifts to Seraphim. Their customer service line in Australia is 02 8705 5405 - affected customers should contact this line for warranty assistance.