Samil Power solar inverters reviews

3.8
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Based on 108 ratings Aus Ranking

  • 5 star 28
  • 4 star 54
  • 3 star 13
  • 2 star 4
  • 1 star 9

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About Samil Power, Solar Inverters

Samil Power solar inverters review

Samil Power Co. Ltd. was established in 2008 as part of Samil Group. Their headquarters, main manufacturing as well as marketing offices were located in China, but other offices were located in Germany, Italy, France and Australia. Samil Power manufactured solar inverters for both residential and commercial applications.

Samil's Sneaky Exit From Australia

Around late 2015 Samil Power inverter owners started having issues with tech and warranty support, which worsened in 2016. There were a number of reports the company simply wasn't answering calls, or making commitments and not following up. 

But it wasn't until May 2018 Australia's Clean Energy Council removed Samil Power Wuxi Co. Ltd from its approved inverter list, as the company had not responded to the CEC’s request for information on sales and outstanding warranty claims. Better late than never, but still - the warning flags were there for a long time prior.

Samil Power Inverter Warranties

Some Samil Power inverters had a ten-year warranty, which was pretty generous at the time. But a warranty is only good if the company hangs around to honour it. There may be still a few of these devices about the place with warranty left. If you have one of them, you'll need to contact the installer if you have a problem as they are responsible for warranty claims.

But if your installer has also disappeared, I'm afraid you're out of luck. Unless you can find someone to repair it (and it will cost you), the only (and better) alternative is to buy a new inverter. But before you do, check out my guide to buying solar inverters, which among other things lists brands I trust not to pull a Samil Power-type trick.

Samil Power Solar Inverter Reviews

Great inverter for the age never had a fault but needs to be replaced for a new system because the panels are damaged.
They have left australia before the warranty went though.

Was initially installed with 4kw of panels and had a extra kw added later.
Bought From: Power Saving Centre Show additional information
Bought From: Mark Group Melbourne Show additional information
Relay fault after 8 years and got luck, to find a Handyman for repair on Gumtree. Cost 200 for both relays.
Bought From: Solar 2000 Show additional information
We had SolarPanelOptions install a 3Kw solar system, with a Samil Solar River 5200TL inverter, in 2014.

It has operated well, and only recently displayed a "No Utility" fault.

SPO sent a technician, who replaced a connector, which had been incorrectly installed, and it's operating again. They said Samil has ceased operations, so if our inverter stops working, to give them a call and they'd come and replace it with another brand.

Apparently, they've had quite a few customers whoseSamil Solar River inverters have failed.
Bought From: Solar Panel Options Show additional information
Relay fault after 7 years so had to replace inverter.
Bought From: Mark Group Melbourne Show additional information
Bought From: Red Giant Solar NSW Show additional information
After four years of installation has had a relay fault and requires replacement is no longer supported as manufacturer is no longer in business
Bought From: Australian Solar Designs NSW Show additional information
My inverter failed one week prior to the 5 year warranty expiring.the company don't answer the phone or email. It was recommended by Solar My Home which I haven't been able to contact either and the installer hasn't answered messages. Inverter is showing No Utility.
Bought From: SolarMyHome Show additional information
Failed three times in the last 6 years. First two times replaced under warranty but now Samil can no longer be contacted in Australia. Deal with this company at your peril! Extended warranty not worth the paper it’s written on.
Bought From: Inverter Review Supplier Name Withheld Show additional information
Bought From: Mark Group Australia NSW Show additional information
Bought my solar system in 2011 and 6 years later the inverter has stopped working, the read out is unreadable, they sent an installer to look at it, relay fault, not fixable they say, need a new Inverter at a cost of $900.00 (which I don't have), Not happy at all
Bought From: Inverter Review Supplier Name Withheld Show additional information
Installed in October 2012 and has performed without faults since then.
Bought From: Mark Group Regional VIC Show additional information
Dont buy this brand and especially anything from Samil Power. Warranty issues and replacement issues. They wont honour my warranty. Service desk ,well, if they answer good luck. Emails ,well ,about the same only if they do they simply jack you around until you go away. Cheap and nasty!
Bought From: Inverter Review Supplier Name Withheld Show additional information
inverter works OK but be very careful about the warranty service. If the original supplier/installer has folded then any warranty work will be at your expense. If they are still going you may still be up for the payment of replacement as they may be one of the installers that aren't being paid for warranty work so aren't keen to do it unless you come up with the coin. Yes they will give you an invoice and yes you can send it in to Samil but thats where it ends. Good luck. I will be changing to another inverter when this Samil thing stops.
Bought From: Inverter Review Supplier Name Withheld Show additional information
Since installing my Samil inverter 4 years ago I have had to have it replaced after 2 years and now it's not working again and no one seems to be answering their Lidcombe office No. DON'T BUY A SAMIL INVERTER!!!!
Bought From: Platinum Solar Show additional information
So far we have had no issues. The 4KW (16 panels) system has been in use since Sept '15 and they are working as they should. However it is important to realise that 4KWs does not mean 4KW of power made every hour. At full capacity they are lucky to produce 3KWs and the sunnier the day the less likely they are to reach full capacity., best days are those that are slightly hazy. The energy supplier will still charge at least $1 a day for connection to them.
Bought From: Mark Group Regional VIC Show additional information
Samil inverter faulty and lasted 3 years. Similar Samil inverter faults have been known throughout WA. Seeking claim under Samil warranty was useless and therefore consider twice before purchasing a Samil inverter as they seem unreliable and any attempts to replace or fix the fault by Samil was not responded to appropriately or adequately.
Bought From: True Solar Show additional information
I think if I had my time again I would have invested in micro inverters as you do see the effect of part shading on one panel effecting the performance of the others in the morning and the afternoon.
Bought From: All Green Environmental Solutions Show additional information
We chose a WiFi option so that we can a) monitor its performance remotely and b) any faults or problems can be sorted by the manufacturer, remotely. It was installed and paid for on the 19/12/2014.
We had to replace our faulty router/modem, having to resynch all components using WiFi to link with the new modem. I resynced my printer, tablets, phones and FetchTV. However unable to synch inverter. I contacted Brett from Green and Gold Solar for assistance, as the original synching was a drama and he had to come and initialize the Inverter using his computer. This is where the frustration started. My initial phone call in mid August (now late October) it took some time before I could actually advise Brett of issue. After many phone calls, emails and text messages, repeating the same thing over and over, I was finally contacted by 'Service Agent' Brett had passed my request to. He explained he had been given my contact details to sort my problem and that service fee is $160.00.More below.
Bought From: Green and Gold Solar Australia Show additional information
Has not worked since installation in September 2014. Contacted Samil and Energy Australia. Energy Australia told me that I shouldn't expect a reduction in my electricity costs just because I have solar installed - isn't that the whole point? Samil tried to fix remotely, did not work, but no follow up. Finally in September, Energy Australia agreed to replace under warranty, am still waiting.
Bought From: Energy Australia Show additional information
Adequate for the 4kw System
Bought From: Energy Australia Show additional information
Has never had a problem within the first twelve months. We obviously have no comparisons to make with other brands, but the Samil Power unit does everything required of it.
Bought From: Affordable Solar Tasmania Show additional information
No issues with it at all. A silent work horse.
Bought From: Australian Solar Designs NSW Show additional information
Bought From: Nicholls Solar NSW Show additional information
Easy-to-read Monitoring of System performance hour by hour.
Easy to detect faults and trace reasons why.
Bought From: Sunny Solar Cairns Show additional information
Bought From: Australian Solar Designs NSW Show additional information
Follow up warranty service is poor and you have to keep chasing them, the panel display goes streaky, when the weather is wet, I have reported the fault to Mark group, but still have not been out to look at it, the solar circuit breaker trips out every now and again, I am not sure if it is our instant hot water service, apart from this the whole system is good and out put is good even when it is cloudy
Bought From: Mark Group Australia NSW Show additional information
inverter swapped under warranty 8 months ago. Samil great to deal with according to installer.
Bought From: Energy Base Show additional information
Bought From: Solar Sunwerx Show additional information
The electrician mounted it on the front veranda as this position was the least amount of work for him. It makes a high pitched squeal during daylight hours. It is annoying as people attempt to sit here. I tried to explain to Keith Meskell but the money had been paid. Moreover, on two occasions the electrical contractor left his business paper work behind and I had to priority post it to him. This man would be out of his depth in a car park puddle. Get in get out using the least fastest method. Very ordinary trade work!!
Bought From: Electriq Pty Ltd Show additional information
Installed April 2012
All seems to be good
Bought From: Nicholls Solar NSW Show additional information
Bought From: Mark Group Melbourne Show additional information
Bought From: Solar Sunwerx Show additional information
No problems to date with either of our two inverters
Bought From: Solar Sunwerx Show additional information
At odd times it gives an inaccurate read on the amount of electricity generated for the day. The total monthly electricity generate chart does not record.
Bought From: GreenB Group Show additional information
Seems to be working OK
Bought From: Solar Sunwerx Show additional information
We have had no problems or concerns with the inverter.
Bought From: Mark Group Melbourne Show additional information
Our solar system has been installed for 2 years now. Have had no problems to date with the inverter. Easy Menu to scroll down through to see how much energy has been generated on a daily basis and talso gives a total to date reading.
Bought From: SolarMyHome Show additional information
Bought From: Mannix Solar Show additional information
Hassle free.
Bought From: Mark Group Brisbane Show additional information
Other than so far no problems, everything is working as it should.
Bought From: Mark Group Melbourne Show additional information
Bought From: Mark Group Brisbane Show additional information
Bought From: Blu Sky Solar Show additional information
Bought From: Mark Group Melbourne Show additional information
We recommended BluSky solar to a number of family and friends based on the products they use and they have been very happy.
Bought From: Blu Sky Solar Show additional information
Bought From: Mark Group Brisbane Show additional information
Bought From: Mark Group Melbourne Show additional information
Bought From: Nicholls Solar QLD Show additional information
1 x Samil SolarRiver 3300TL 3.5 kW Transformerless Inverter
Bought From: Nicholls Solar QLD Show additional information
Bought From: Electriq Pty Ltd Show additional information

Samil Power has 34 solar inverters in our database

Model DC Voltage AC Power Efficiency
2100TL-S240 V2000 W96.80
2600TL-S240 V2500 W98.60
4000TL-US240 V4000 W97.60
5000TL-US240 V5000 W97.60
6000TL-US240 V6000 W97.00
7000TL-US240 V7000 W97.50
8000TL-US240 V8000 W97.50
9000TL-US240 V9000 W97.50
SolarLake 10000TL400 10000 97.90
SolarLake 10000TL-PM1000 V10 kW98.00
SolarLake 12000TL400 1200098.00
SolarLake 15000TL40015000 0.00
SolarLake 17000TL250-950 170000.00
SolarLake 5500TL-PM1000 V5.5 kW98.00
SolarLake 7000TL-PM1000 V7 kW98.00
SolarLake 8500TL-PM1000 V8.5 kW8.50
SolarPond 240HF-AU4824096.00
SolarRiver 1100TL100-50010000.00
SolarRiver 1600TL500V150096.80
SolarRiver 1700TL100-550 150096.80
SolarRiver 2300TL100-550200096.80
SolarRiver 3000TL100-550260097.00
SolarRiver 3300TL100-550300097.40
SolarRiver 3400TL-D100-550300097.60
SolarRiver 4400TL100-550440097.60
SolarRiver 4500TL-D100-550400097.60
SolarRiver 5200TL100-550460097.60
SolarRiver 5200TL-D100-550460097.60
SR1K5TLA1100-5001500 96.80
SR2K2TLA1100-500200096.80
SR2K8TLA1100-500260097.00
SR3K3TLA1100-5503000 97.40
SR4K4TLA1100-550400097.60
SR5KTLA1100-550 460097.60
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