Huawei solar inverters reviews

Huawei is a giant Chinese company that produces a vast array of products rangeing from mobile phones to factory automation.  They’re also a major producer of solar inverters and home batteries.  These were sold in Australia but, as of February 2024, they are no longer sold here under the Huawei name.

 If you have these products, there should be no need to worry because you shouldn’t be affected in any way: 

• All Huawei warranties remain intact.
• Products will continue to be serviced or replaced as required.
• The Huawei company is not leaving Australia and its offices remain open.
• Compatible products can be bought from iStore.

Products:  Items no longer being sold here under the Huawei brand include the Huawei Smart Energy Centre or SUN2000 solar inverters and the Luna2000 home battery. 

Warranties:  Huawei solar inverters have 10 year warranties.  So do their batteries provided their warranted throughput limit isn’t exceeded.  If you’ve recently bought one of these products the warranty won’t be affected.  Huawei will still cover the products they’ve sold.

If there is an issue a technician has to resolve, the person who comes out is likely to work for Huawei’s service contractor rather than Huawei itself, but this is a common business practice.  So long as the job is done, it’s not an issue. 

If you have a problem with a Huawei product you should first contact your installer, as they are responsible for it.  If your installer is no longer around you can contact Huawei directly to make a warranty claim.

Regardless of what’s in the written warranty or what a company says, you are always protected by Australian Consumer Guarantees and these provide extensive protection.

Compatible Products:  If you want a Huawei inverter or battery, you can get one that is fully compatible with them from iStore.  The iStore inverters and batteries operate like the Huawei versions and also look just like them too.  As I consider iStore to be a reliable company, you shouldn’t have any issues with the warranties for these products.