Goodwe - Inverter Reviews

About Goodwe

Goodwe Customer Service: 03 9918 3905

GoodWe Technologies Co., Ltd is a Chinese inverter and energy storage solutions manufacturer. The firm is listed as a public limited company on the Shanghai Stock Exchange.

GoodWe specialises in the production of string solar inverters, with power capacities ranging between 0.7kW and 250kW. As well as single-phase and three-phase inverters, the company also manufactures hybrid inverters and battery storage.

More than 52GW of GoodWe solar inverter capacity has been installed in countries throughout the world, including Australia.

Australian customers will be glad to know there is a local GoodWe office in Rowville (Melbourne, Victoria), so, should you have any specific question or issue, you can directly refer to the local team. Furthermore, the company has a pretty strong international profile, thanks to other offices located in countries including Germany, Netherlands and the UK.

GoodWe Inverter Quality And Awards

GoodWe is currently listed as a SolarQuotes approved brand, offering good quality solar inverter products for the budget end of the market.

The company was the recipient of EuPD Research’s Top Brand PV Award in Australia in 2019, 2020 and 2021, which is based on the recommendations of installers. It also achieved joint 3rd place in SQ's Installers Choice Awards 2021 in the budget inverter category, scored 2nd place in 2022, 3rd in 2023 and 2nd in 2024.

As well as producing inverters under their own banner, GoodWe also manufactures for several other companies - Australia's Redback Technologies, General Electric and LG. This is a big vote of confidence.

While a solid product with great features for the price, be warned that some Australian owners have commented very high ambient temperatures cause GoodWe inverters to "derate" significantly, which is the internally controlled reduction of inverter power.

GoodWe Inverter Warranty Notes

GoodWe solar inverters installed in Australia were originally accompanied by a 5 year product warranty, which is fairly standard among manufacturers. However, in January 2021 the company announced a boost to 10-years full warranty across its entire range of grid connect inverters installed in Australia, when registered on GoodWe’s portal.

The warranty extension applies to all GoodWe inverters manufactured after October 1, 2020 and installed in this country after January 1, 2021.

Beyond the standard warranty and depending on the model, the warranty can be extended to as long as 25 years, which is an incredibly long period for an inverter.

Regarding warranty claims, the installer who installed your Goodwe inverter is always the first to contact as it is their responsibility to remediate any warranty related issues.

But in the case of the original installation company no longer being in business or are otherwise uncontactable, GoodWe customers are advised to contact  their customer warranty support department directly on the number listed above. GoodWe will then handle the process of sourcing an installer, and arrange for replacement of the solar inverter.