Zip Solar Reviews
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Reviewers report paying: $3,500 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
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Zip Solar Reviews (12)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 6
- 4 star 5
- 3 star 0
- 2 star 1
- 1 star 0
View Timeline
12 November 2024
09 October 2024
Original Review on 21-05-2023:
Great Value
Installation was great, on the day I requested, very polite and professional.17 months later we asked Coralie: "Are you happy with the performance of your system so far?"
Yes so far.29 April 2024
Strata install
If you're in a strata embedded network and thinking of installing solar be prepared for a rough ride.Inverter rating: 5/5
06 April 2024
Good installation., but somethings weren’t made aware to me upon paying deposit.
I had old panels to be removed and I presumed it’s part of the quoted price. It was not. So I had to pay for that. The rest was good, but a bit on panel positioning were not spelt out on my thought. But system is great and producing good energy; my bills have dropped off significantly, but no battery, for overnight storage.Panel rating: 5/5
Inverter rating: 5/5
29 January 2024
Excellent installation by a great installation team
The sales process was efficient, clear and concise. Knowledgeable, able to answer all of my questions. Unfortunately, the installation occurred about 2 months after the original planned date due to some unforeseen circumstances. However, when a new date was locked in, everything went well for the installation. The installation team arrived early, ahead of time, and got to work with no fuss, very punctual. Everything was installed without a hiccup, and cleaned up well, there was no mess at all left behind. Lovely clean neat installation, very professional. This has only just been installed, so this is early days I realize, but so far brilliant.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
26 October 2023
Pleasant to deal with and helpful.
Everything organised through installer, punctual, follow up questions quickly resolved.24 July 2023
Seemless installation for a good price
Very good installation at a good price.Good customer service too
28 June 2023
02 June 2023
Original Review on 05-08-2022:
Quality solar system for the best price
The sales/quoting process provided all of the information needed to compare quality, prices and systems.The installation was completed on the scheduled day and the installers were very punctual, but did leave some bits and pieces of rubbish for me to clean up which was a little disappointing.
The installer gave me a run through of how the system works and advised that I would need to contact my power provider to install an upgrade to my meter box. I was also provided with a manual for the inverter.
10 months later we asked Diane: "Are you happy with the performance of your system so far?"
Yes, it has. Together with the current government assistance for electricity charges, my account is carrying a very healthy credit balance.17 January 2023
The installer(Not a ZIP Solar employee) I had on the day was good and explained everything well though.
Inverter rating: 1/5
31 October 2022
Great Team at Zip Solar
Sales team were brilliantInstallation team advised and explained each step
Installer was excellent, went above expectations
Great team effort at a great price.
Inverter rating: 5/5
14 October 2022
Zip Solar.
Sales and quoting was quick, a few phone calls but respected my time to make a decision.Installation was quick with excellent communication and contact made quickly with part supply issues.
Extra consumption monitor added as recommended from here.
Still early days but looking great so far.
Price came in cheaper with same parts used and had a few referrals from friends.
Good install average outsourced call centre
Salesman knowledge average.Nothing wrong with their attitude just understanding what they are saying and long distance connections made it hard.
All grid connections and compliance were fine.
Make sure you read up about regs and specs so you as the customer are informed.
This also helps with explaining to installer where you would like inverter/battery location vs regulations, which dictate certain distances from inverter and battery etc.
Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 5/5