Yuma Energy

Yuma Energy Reviews

4.7

Based on 167 ratings
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About

Founded in 2015, Yuma Energy has a dedicated team of over 40 professionals.We specialize in delivering high-quality solar installations for both residential and commercial clients.

Our commitment to excellence is reflected in our approach: we never subcontract our work. Instead, we rely on our own in-house, solar-accredited electricians and installers, ensuring each project meets our stringent standards. This hands-on approach guarantees that our customers receive consistent, top-notch service every time.

At Yuma Energy, we offer a range of solar packages designed to suit various needs. We’re also proud to provide industry-leading warranties, giving our clients peace of mind knowing that their investment is protected.
Our mission is to make the transition to solar energy as simple and accessible as possible. By using only premium solar panels and systems, we ensure optimal performance and longevity for your solar investment. 
 
Whether you’re aiming to cut down on energy costs or embrace a greener lifestyle, Yuma Energy is here to guide you every step of the way.

Reviewers report paying: $7,000 - $9,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Yuma Energy Reviews (167)

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Average Scores

4.6/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 106
  • 4 star 54
  • 3 star 5
  • 2 star 1
  • 1 star 1

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Smooth and friendly team to deal with.

We had Vincent come out to go through our electrical usage/bill to determine the best solution that suited us.
The whole process from start to finish was smooth and painless.
The Yuma staff are friendly to deal with.
Installation went well with brief explanation on how its setup etc.
Our old solar panels and even the TV antenna was taken away.
Highly recommend.
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Happy customer

Great service during the quoting process and spent the time going over the options, installation and any questions I had. Provided plenty information after the initial consult.

Easy install and they provided plenty of information during the install at what stage they were and and what they were doing. Very happy so far with the install and waiting on the after install support as informed during the consult after the first 3 months (only been a month since installed).
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Great overall service

The sales rep, Vincent, was polite and very patient with any and all questions that I had. The installation team was on time, polite and informative on the entire process. They left no stone unturned with assessing the the installation areas (roof and switchboard area). After installation, the lead showed me so the ins and outs for the inverter (how to troubleshoot it, how to monitor it on the phone app). Yuma Energy made the financial side of things very quick and easy including the government rebate
Panel rating: 5/5
Inverter rating: 5/5
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Professional service and installation. Local team and contractors

Happy with the whole progress from start to finish. Quality installation
Panel rating: 4/5
Inverter rating: 4/5
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Professional installation and no issues post installation

Professional service with friendly service. One month post install and I have had no issues. Would recommend.
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Great customer service and value for money!

We found Yuma to be the best value for money after receiving many quotes. Their customer service was great, and installation was no fuss. We definitely would recommend going with Yuma.
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Neat job

After our old 2x2kw system of 14 years was failing in production and one inverter had stopped working we had a new solar system installed by Yuma Energy in July
Everything from the beginning meeting Stephen with the proposal and contract went as planned explaining the different stages of progress with the designing, roof positioning, grid application, installation etc
The installation by Ryan and his mate went without any problems from removing the old and installing the new
The further follow up with any questions by phone or email with Mark and David have been reassuring
Thanks for a Neat job
Panel rating: 5/5
Inverter rating: 5/5
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Great Company

Great service from the whole team from the initial sales discussion, through to the installation and beyond.
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Highly recommend

Gary was awesome, turned up on time and made sure I knew everything that was included. Most other solar quotes are done over the phone, but I felt more comfortable with Gary explaining everything.
The installation team turned up on time and done an awesome job. When complete, they explained everything to me.
Since installation, I had a small issue to the wind. I spoke to David and we did some troubleshooting and resolved the issue. I can’t fault this company, they were professional and the job was within my budget. I wouldn’t hesitate to recommend them
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Yuma Energy for this review. Learn more here.

Great experience all round

Mark was a great sales rep and very knowledgeable about solar systems and what to look for in a good quote. Super quick to answer any questions we had along the whole process. Installation was smooth and easy. System works great and have not had any issues. Especially love the service where they search for the best electricity provider for you. Overall very happy and no complaints.
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Happy with service

Punctual and good service. A bit cheaper than the other companies. I'm happy with my solar installation.
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100% Satisfied

We are 100% satisfied with Yuma Energy. Vincent explained everything thoroughly from installation to ongoing support, and David was always there to help whenever we needed. It was incredibly easy to talk to the team; they were always available and provided clear, prompt answers to all our questions. The installers were exceptionally clean, leaving my home spotless after completing the job. I highly recommend Yuma Energy to anyone; their professionalism, attention to detail, and outstanding customer service exceeded my expectations.
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Fantastic

Great friendly sales guy who went out of his way to get me the best deal and super honest with every question I had. Install was fast and no delays. Couldn't recommend them enough.
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The best solar provider in the market!

I did a comparison amongst 4 leading solar providers. Yuma Energy was the best in customer service before AND after installation. David, Gary and Mark were patient in answering all my questions.

In terms of price and quality, Yuma offers the best price for the high quality panels and inverters.

On the day of installation, installers know what to do and did everything as quickly as possible.

Couldn’t fault Yuma. The best solar provider in the market!
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Customer Service

I have had a very positive experience dealing with Yuma energy ever since they were recommended to me by a friend. I have been very impressed with their sales process and customer service. The process was seamless and I have recommended them to friends of mine interested in solar. Also, their post installation service has also been good.
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Solar made easy!

Such a simple, streamlined process. From the onset of the quote to the install we have been impressed. The installers were on time, polite and did the job in a timely fashion. Highly recommend Yuma Energy for all your solar needs!
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Fantastic installer

I recently had the pleasure of working with Yuma Energy for the installation of solar system at my home. After receiving numerous quotes from other installers, a friend referred me to Yuma Energy. From the start, Vincent from the company visited my home to discuss and assess the feasibility of solar installation, taking into account the meter, location, and electricity consumption. I had a lengthy discussion with Vincent and he was very knowledgeable and provided valuable insights, filling the gaps in my understanding of the technology and expectations from the solar system.

On the day of installation, Kai and his team arrived punctually and were very courteous. They reassessed the roof area before proceeding with the installation and answered all my questions patiently. I requested them to check the roof tiles for any damage before doing the install, and they replaced them with the spares I had on hand.

I also requested them to maximize the roof space for future upgrades, and they kindly reevaluated the panel and meter locations to accommodate my needs. Although the new layout required optimizers to minimize the shading effect, Kai had them on hand and kindly provided them free of charge. After the installation, Kai oriented me through the hardware and app configurations. The team also cleaned up after the installation and took their trash with them.

Overall, my experience with Yuma Energy was very positive and I highly recommend their services for anyone considering solar installation.
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Installation was great

The installation was from Yuma Energy excellent!
The only thing that held up the process was I didn't have my hot water integrated with solar and cost $200. So I had to wait for a receipt for payment to come through, which took a while. If I was Yuma Energy I'd give authorisation to the electrician to write out receipts.
Other than that, the process was all good.
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Original Review on 06-09-2023:

Service was above and beyond, from start to finish

Yuma Energy provided excellent customer service. They went above and beyond across all aspects of installation. They were open and honest, kept their word, and were a pleasure to deal with.

The salesman never applied pressure tactics - he listened to, and understood, exactly what I needed.

Yuma Energy did a very neat and professional job with no hassles, complaints or problems. Before I knew it the solar was up and working.

It was obvious from the first words with them, and proven over time, that Yuma Energy is a business where “Customer Service” is not just words, it’s a culture. They honour their promises and actually do what they say they will do. They are extremely well priced and just a pleasure to deal with.

I strongly recommend them if you want a stress-free solar installation. You will not be disappointed. I certainly got value for money, and they turned what would otherwise be a daunting task into a pleasurable experience. Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Shane: "Are you happy with the performance of your system so far?"

Purchased the solar system from Yuma Energy nearly one year ago. I gave them the best rating possible for their customer service, time they took to explain the system and overall ease to deal with. The system has performed even better than I originally expected and my energy provider now owes me money.
My opinion of Yuma Energy has not changed. I have just had them back to install solar battery's and, once again, could not fault the service they provided.
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10/10

We held off solar after building our house after getting initial quotes off various companies. We got in contact with Yuma again after deciding to get solar. They made the process so simple, David was so easy to work with, explained and answered every question or concern I had.

The solar install on the day was smooth, we were updated since that morning. Kai, Lee and Gus were so great, no issues at all. We are honestly so happy with how everything went and definitely recommend this company. Thanks guys!
Inverter rating: 5/5
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Easy, Fast, Efficient

I am very happy with Yuma. Everyone I have dealt with from quoting to installation was friendly and helpful. They let me know what was happening each step of the way. Organized everything including the paperwork for a new smart meter. They are a bit more expensive than other Solar Installers but it was worth every cent. My electricity bill has already halved and it hasn’t even been installed 3 months.
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Stress free process

From sales to switch on, the whole process was easy, informed and professional. I chose Yuma as I knew little about the process, and they explained all the detail required in easy to understand language. I felt I was always getting value for money and felt more comfortable the further the process went on! I recommend them to anyone in the same position.
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An incentive was offered by Yuma Energy for this review. Learn more here.

Great

Has been pretty smooth from beginning to end. Were a few hiccups (on my end) that their support team were still attentive and helpful in rectifying.
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Yuma Solar installation process.

The sales quoting process was easy and informative (listing types of panels, inverters, framework, warranty & after care service). Kept in touch with any changes that occurred with the original quote.
Installation of the system went without any problems. The installers kept me updated on their progress & any concerns dealt with at the time. They arrived on time and were polite during the installation process.
Customer service was the short fall in this situation. On the original day of installation, the installers didn’t arrived at the agreed time. A customer service person called me approximately 2 hours later to informed me that the installers wouldn’t make it. We then organise another date and I asked Yuma to confirm the agreed installation date in case I wasn’t sure if I was going to be at home. No one called to confirm the appointment date until the installers showed up on the day.
Inverter rating: 4/5
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Fantastic process from one end to end

Had the chance to speak to David the Customer Success Manager who was genuine and truthful as we go through the sales/quoting process. He answered every question and doubts/myths truthfully and with every answer and facts that I received from David, my trust in Yuma Energy grew and grew to the point that I know if I am to invest thousands of dollars it would be with Yuma Energy.

The installation was like a dream. The team were not only punctual, but they were very polite and courteous. They were very careful around my property ensuring that no damages were caused by them, and they even clean up their own mess. My son who is only 5 years old enjoyed watching them work.

After the work and money was fully paid, David the Customer Success Manager continued to check in on us even during the 5 months of waiting for Energy Australia to upgrade my smart meter so that I could finally use solar. To have David who treated us more like a partner in this journey instead of just a customer navigating all the jargon and lingo was very reassuring. Because of this whenever I hear friends and family wanting to go solar, I will actively recommend Yuma Energy.
Panel rating: 5/5
Inverter rating: 5/5
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Solar Installation Wizard

I was impressed the whole process from Yuma Energy. Having a meeting with Jason on site he explained the best solution for my property. I received a quote the following day. Having decided to go with Yuma Energy their office followed up with the steps they would go through until completion. I was pretty happy with that as I always knew what was happening and when.
The Installation team arrived on the day they said they would, they explained how it would all happed, answered my queries.
Connection to the grid has been arranged by Yuma Energy, but is still to happen as installation was only competed a week ago

Greg Deller
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If you want a worry free value for money Supplier of Solar Panel Systems this is the company for you.

From initial contact through the purchasing, supply and installation and commissioning process every step was clearly laid out and very well documented in a timely manner. The communications with our project manager (Dave Bishop ) was out standing nothing was too much trouble with responses well documented and very honest.
All appointments were met in a very punctual manner. The Yuma trades people responsible for the installation and commissioning were here at the time promised, and did a great job including removal of all packaging materials and general materials leaving the premises back to original state.
On completion of the installation we were given a full system rundown including the installation of the inverter app and its use to show system operation. (some of my relatives were not given this service by their suppliers, which we find very useful.)
They organised the grid connection and the change over from standard metering to smart metering.
Panel rating: 5/5
Inverter rating: 5/5
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Great Solar System installer

I recently had a solar system installed by Yuma Energy, and I couldn’t be happier with the service. From the initial consultation to the final installation, the team was professional, knowledgeable, and incredibly efficient. They took the time to explain the process and answer all my questions. The team did a great job of cleaning up after the installation. I highly recommend Yuma Energy to anyone considering solar energy for their home. Their commitment to customer satisfaction and sustainable energy solutions is truly commendable.
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Thanks for everything!

Quoting process was highly informative.
Besides a hiccup with installation due to weather conditions beyond control, everything went smoothly.
Installers were polite and punctual.
Highly recommended to family and friends.
Thanks for everything.
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Enjoyable

The experience I have had with Yuma has been enjoyable which is something I do not usually associated with trades or companies with a government grant at their disposal. A couple of my ratings are low because my system was only installed las Thursday. I can come back in 6 months and redo the survey. But in general Yuma have been easy to work with and their trades were on time and cleaned up after themselves.
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Original Review on 02-05-2023:

Great experience overall

Sales process went well. Installation team was on time and did a marvelous job. Commissioning was well executed. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Johan : "Are you happy with the performance of your system so far?"

Sure!
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Original Review on 26-04-2023:

Super Tidy Installation!

I had already had quotes prior to finding the Solar Quotes website. I realised that I had a lot to learn before having the confidence to go ahead & purchase a system.

I’m glad that I took the time to look at all the info available via Solar Quotes & to get further quotes from Suppliers recommended by Solar Quotes. The difference between the companies I had earlier quotes from as opposed to those recommended by Solar Quotes was noticeable & a little alarming.

I eventually chose Yuma Energy to provide & install my system. I now have a very sleek looking setup, 16 x Seraphim panels + a Sungrow string inverter. The installation was completed in an afternoon & my place was left spotless by Andrew, James & Gus. Couldn’t be more impressed! Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 1/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Scott: "Are you happy with the performance of your system so far?"

Our system, supplied & installed by Yuma Energy, has performed very well. We are making a monthly payment on our plan with OVO Energy much of which winds up in credit on our account. Our electricity account now acts effectively as a savings account. Our overall cost for power is now very low. While we have made some adjustments in how & when we use power, we have not changed our habits as to how we use airconditioning etc.

Thanks to the knowledge gained from Solarquotes prior to purchasing our system, I feel confident that we have made excellent choices!
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Excellent product

Highly recommend all the staff at Yuma from quoting, installing and admin staff. All were prompt, informative, friendly and helpful with all our enquiries and concerns to ensure we received the best system for our household without wasting money.

Also their product and the warranty/servicing is great value too.
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Good overall experience, a bit costly compared to others but you get what you pay for.

I had a very pleasant experience in dealing with Yuma for Solar System installation at my home.

Vincent who was the Sales person who I talked with first was very informative. As a sales person he really knows what he is selling in this case the best possible Solar systems to use, the efficiency estimate you will get, the savings and ROI expectations and all the nitty gritty details of getting into Solar. I was actually surprised and amazed that we had a conversation up to 2 hrs. It didn't feel like he was selling but more of like informing me which gave me better understanding to pursue or not pursue the solar installation. Added bonus was that he was willing to come by the house around 7pm which is convenient for me.

Kailash and his mate who were the installers was also very professional and on time. They know what they are doing and open to investigate possible places for installation of the inverter. They asked for my opinion and gave me explanation as to why or why not its the best way to go. They also tidied up after.

I will revisit the review in regards to the after sales support. But, overall, great experience.
Inverter rating: 5/5
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Best in the business

I had Yuma install my solar system two years ago. Sales person explained everything in detail and did not try to oversell or push me in a bigger/more expensive unit than what I actually needed.
Installation was on time, fast and clean. No issues. App was explained in detail as well. They also looked into a better electricity plan for me as well.
After sales support is also excellent. After some rain I found a broken roof tile on my roof. I rang Yuma to see how much would it be to fix as it was underneath a panel. Yuma got Josh out with a few days and he fixed it all and they didn’t even charge. David, who organised it all was also quick with response and got everything through the line.
I would recommend Yuma to anyone who is looking for a good trustworthy Australian company.
Cheers,
Andras
Inverter rating: 5/5
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Professional, friendly and reliable

Vincent (Sales) was an absolute champion spending as much time as we needed to understand the entire package and options. He was always ready to assist us even after our initial meeting.

Installation went without any issue, their installers spent the time to engage with us

David, their customer service manager spent all the time needed to ensure we were properly set up to go.

Its clear the core values of this organisation have reached all the employees. I will use them again for any future upgrades and will recommend them to family and friends
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Comprehensive service

Easy to understand options and excellent/friendly customer service. Salesmen took the time to educate and explain everything.
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After sales service was top notch

From Tom who quoted on the system, to the owner Mark, the techie Tim, the install team and the after sales support David, this company has been professional.

The quoting process was quick, yet thorough and he explained everything. What stood out for me at the time was their guarantee that the system would work as specified to a certain standard otherwise they'd be on the hook for either money or extra panels. The install went well with no dramas and their after sales team helped with the grid connection etc.

I did have problems with the system and one of the inverters appeared to not be working. After much discussion with the owner/ the technical expert they were able to mostly resolve the problem. It was here that the company shone, they were true to their word, did not leave me to sort it out and were trying to fix it from the moment I had issues.

As a result of the problems I missed out on some electrical generation, I asked for them to honor the guarantee which they did by installing extra panels for free. David here was a real help and also walked me through my electricity use, even providing me a gift card to help for the expense of the electrician to install a timer on my hot water heater to heat it during the day (he identified this).

This is not a company that will install, take your money and ghost. They are reputable and thank god I went with them, I can't imagine some of the other companies going to this length to ensure my satisfaction, and rightly so but it is generally unheard of today.
Panel rating: 5/5
Inverter rating: 4/5
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Easy Process. Quality Service

This company was more expensive than my other quotes, but they emphasis service and a good guarantee/warranty for peace of mind.

Sales Person came to me in person and explained the system in details.

Installation date was booked and went ahead smoothly. They honored last years quote even though it was past the new years.

They forgot to install something on that day, but rectified it the next day when I emailed.

System was up and running the day they installed. So far so good!
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Flawless experience

Once I'd decided I to have solar, the difficult part was choosing which company to go with. I was very impressed with the presentation by Yuma and felt comfortable with what I was being told. I'd already done research on how solar works etc, as I wanted to feel confident in my decision.
I can't fault Yuma so far, and couldn't be happier with the delivery of their service and product.
Definitely recommend this company.
Inverter rating: 4/5
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Great before and after sales support and installation

This is the first time we explored having solar installed in our home, so we had a lot of uncertainty.
From the moment we met Steve from Yuma he put us at ease by explaining the whole process, from the size of the system recommended, contract process and installation.
He was always contactable afterwards to explain all the questions we had regarding the contract and was very patient with us. The installation went very smoothly and surprisingly quicker than we expected.
We had concerns about not being able to monitor how much electricity was coming from the grid so we contacted Yuma and got hold of David who took our concerns seriously and went beyond what we expected in rectifying the matter. We are happy with the choice we made and would recommend them to anyone wanting to install solar.
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Exceptional

2nd time using yuma energy and once again the service was second to none. From the beginning to end. Everything was well explained and I had to worry about nothing. Communication was great and product quality is outstanding.
Inverter rating: 5/5
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Amazing service all round!!!!

Dave from Yuma Energy has been wonderful since quoting, and has even helped me with any questions I've had since installation. The guys who installed were on time, very polite and took all rubbish with them. They answered any questions I had on the day and helped me install the app and went through everything with me. I highly recommend!!
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Proffesional, excellent and honest company

I contacted Yuma after reading reviews about the company’s ethics and perfect service, I was not disappointed. From start to finish they were a star act that I honestly thought no longer exist, from the day that Daniel quoted me to the to where I liaised the installation with Mark, He answered all my questions patiently and clearly regarding any concerns that I had, on installation day when Mike and James installed my solar system, I was so impressed by the professionalism and perfection in doing their job, very polite throughout the whole installation process, James took utmost care and spent 3 extra hours making sure not to damage my fragile brittle terracotta roof tiles.
I would strongly recommend Yuma to who ever wants an honest company that does exactly to the letter what they promise.
Panel rating: 5/5
Inverter rating: 5/5
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Great sales and after sales experience.

I hadn't heard of yuma energy before. when we were looking to get solar installed on our new home which weas still being we went through a comparsion site whci offred thre choices. and obviously yuma was one of those. i spoke with mark in the first instance. mark did not come across with any pressure sales pitch, he simply asked what our requirements were and what our expectations were. he was very thorough and went through the entire process from start to finish. we felt good with mark's approach and so decided to go forward. we were building a new home and so the initial start date was changed several times and yuma where very supportive and understanding of that. having said the following week of moving yuma were on site doing the install. the installation went seamlessly with no dramas. the installation guys were great, personable, friendly and knew their stuff. i had some questions as we were new to solar and they were happy to answer my questions. and when they finished which only took one day they left the site neat and tidy as they found it. i have on occassion had reason to call yuma, which was nothing to do with the install or any equipment failure. one time was some advice as we changed isp and i needed to change the settings on the inverter. tim walked me through it and also sent me detailed instructions. on few other occassions we had a few concerns about our electricty bills. again speaking with dave i sent the bill and he took the time go throgh the bill, call me and explain every detail and even offred to on how to get the best use out of our system. we have recently hit thye one year milestone having solar fitted. we have had no regrets and absolutely no regrets that we chose yuma.
Inverter rating: 5/5
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Great sales engagement and service

Great sales engage as they consulted with me, let me take my time and guided me through the process.
Installation team was from Yuma and not a contractor, so makes all the difference.
Top marks to the Yuma team.
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An incentive was offered by Yuma Energy for this review. Learn more here.

Happy days

From start to finish, no hard sell. Lance initially at the start was really well informed and very easy to understand the solar process. David also was a great informer and answered all more in depth questions and then some. Installation was straight forward without incident and the guys were great, answered any questions about installation process. So far the system, 9.1kw is doing what they said it would and the app keeps you up to date to the status of the system. I have no hesitation recommending there workmanship and product.
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Excellent Installation and Service

Yuma's sales representative, Jakob, arrived on time for our first meeting. He presented himself with confidence and made us feel very much at ease. The whole process was explained from start to the finish and all of our questions were answered. In answering our concerns, Jakob checked the roof and sighted a few possible problems, which we fixed. This is something that cannot be recognised from a google photo. At no stage was there any pressure to complete the sale.
The installer, Mike, was very helpful. Everything we asked if it was possible to do, he made it happen. There was no mess after the job was completed. Everything went smooth.
After the installation , Mark connected with us to arrange for the grid connection. Unfortunately we were not able to take advantage of the solar system immediately as the smart meter was not installed until about two weeks later. Once we were up and running Mark was very helpful in clarifying a few questions that we had.
Yuma was not the cheapest quote, but they did have very high people skills, assurances, information, as well as never putting any pressure on us to proceed with the installation. I strongly recommend them.
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An incentive was offered by Yuma Energy for this review. Learn more here.

Fantastic customer service- Special mention to David Bishop

I have been shopping around for solar for the last few months and cannot fault the service I have been provided by the guys Yuma Energy. They were very honest with what system suits my needs and house best and were happy to spare any time they had to answer any questions I had about the unknown of solar energy. Another happy customer :)
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Fantastic customer services from the first phone call

I really appreciate the constant communications Yuma Energy provided from the first phone call to the latest discussion post installation.

They are very proactive and does follow ups on a regular basis; answered every question we had from the difference in products, options and pricing.

Also very accommodating to our needs and make relevant changes on request.

Overall, they went beyond 5 stars for their professionalism, customer services and communication.

Highly recommended.

NB. We compared them to a few compatible competitors and so glad we went with Yuma Energy.
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