Wilsons Solar and Electrical Reviews
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Wilsons Solar and Electrical is a Solar Power Installation business based in Taree and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Wilsons Solar and Electrical Reviews (21)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 6
- 4 star 12
- 3 star 3
- 2 star 0
- 1 star 0
View Timeline
07 March 2022
04 February 2022
Great product knowledge and a good installation
Sales quote was in person and prepared. The installation was very efficiently done in two stages, customer service was always responsive. Extra work done to support the system in the following week at my request and again very efficient.15 January 2022
Original Review on 15-05-2021:
A great installation
Wilson Solar & Electrical were the only installer from 3 companies that visited my home. All the information that I was looking for was provided with the quotation.Josh and his installation team completed a great installation in 1 day. The team did a very neat, clean and professional job. I couldn't be happier.
Scott from Wilson Solar & Electrical has given excellent customer service with providing the quotation, applying for the rebates and explaining the system and how it will operate. Scott was also available to offer advice on the supply charges and feed-in tariffs.
Once my new meter is installed we are good to go.
A great installation.
8 months later we asked Bob: "Are you happy with the performance of your system so far?"
Yes, after 9 months the system is performing exactly as my installer predicted.
22 September 2021
Great solar installation BUT..........
Sales rep visited property and inspected site. Made appointment and arrived at agreed time. Quotation was detailed and was delivered by email on time. Quotation showed sufficient detail to enable me to make an informed decision.Installers arrived on time and erected panels after discussing siting of panels and inverter. Their professional knowledge assisted me re siting of panels for best electricity generation.Workmen were courteous and cleaned up after the job.
Communication between company and client could be improved. Most communication was driven by me. Always courteous and obliging.
Discussions re power board upgrade with electricity supplier was left to client. After many hours and many emails and phone calls this horrendous activity has been moved to the stage where I am waiting for the electricity company to do the upgrade to enable connection. I have a solar system but NO solar power as yet as I’m still waiting for power company to set a date to do upgrade.
16 June 2021
Love my solar
Everything was great. Ran smoothly from the time I got a quote to the finished job. It was great having the sales person as the actual installer on the job in charge. The panels look great on the roof also. Very neat job. I did not have to chase anything. Will have Wilson's solar doing my next solar job. Awesome crew thanks to everyone who helped.Panel rating: 5/5
Inverter rating: 5/5
30 April 2021
Fantastic company
Fantastic team, very knowledgeable, great communication, reliable & punctual, were happy to answer all our questions and concerns, happy customers.16 April 2021
Good quoting procession time with installation
Failed to follow grid connection after install now over one month for grid connection.01 April 2021
Prompt professional and friendly
The quote was prompt and provided all the details we required. The installer visited our site and answered all our questions. The installation went over a day and a half working around forecasted bad weather and our absence from home. Once installed Wilson’s organized the smart meter install and connected me to the Fronius solarweb and WiFi monitoring. We were left feeling confident of ongoing support and that any further questions would be addressed (we have had no issues however)29 March 2021
Waiting
Installation went great but it still isn’t connected up as we are waiting for our electricity supplier. They said it would be connected in under15 working days from notification. Apparently wasn’t notified straight away.30 December 2020
A good install
1- good a little hard to understand2 - the freight company delivers was late
Once the system arrived install the next day very professional
Panel rating: 4/5
Inverter rating: 4/5
01 July 2019
Original Review on 30-10-2018:
System was installed within 10 days of ordering8 months later we asked Ronald: "Are you happy with the performance of your system so far?"
yes27 March 2019
27 January 2019
17 December 2018
Original Review on 01-04-2018:
Well it is all up and working but we are still waiting for AGL to install the new meter.9 months later we asked Michael: "Are you happy with the performance of your system so far?"
yes07 December 2018
21 September 2018
31 March 2017
18 March 2017
03 February 2017
26 May 2016
28 September 2015
Great firm
This firm were polite and very helpful and explained the whole system to me. They were quick and efficient with both their quote and installation and the follow up with the grid connection was handled by them and all went smoothly. I have no trouble in highly recommending them