West Coast Solar - Company Review Notice West Coast Solar - Company Review Notice
West Coast Solar

West Coast Solar Reviews

4.9

Based on 8 ratings

About

We are a rapidly growing solar company who are based in the Northern Suburbs of Perth and have been involved in hundreds of Solar PV systems. We can design a system that is right for you and your pocket. For your peace of mind we only install quality products and we are Clean Energy Council Approved.
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Panel brands previously installed

Inverter brands previously installed

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West Coast Solar Reviews (8)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.8/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 6
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Professional on time & extremely helpful

In 2018 we had 15 solar panels installed by a local installer, name of the installer withheld. When it came to after sales support, it took numerous phone calls to the installer and eventually a complaint to Western Power before the installer reluctantly came to make a minor inverter adjustment.
Not wanting to go back to the same installer for additional panels, I contacted some of the approved installers on the internet only to be told that our existing panels would need to be replaced as new panels won't work with older panels. Fortunately we knew different & didn't fall for their sales pitch.
After looking at Google reviews, that was a headache, I decided to go with Wade Rose at West Coast Solar and very pleased that we did. Wade was on the ball and knew exactly what needed to be done. Wade arrived on time, added 5 extra panels to our system and everything is now working perfectly. Don't be fooled by some of the so called approved installers on the internet, it seems they only want to sell full systems and not upgrade an existing system.
I would like to take this opportunity to thank Wade for his honest approach, it's good to see there are honest business out there who care about customers needs and not just the dollar.
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Highly recommended

Very pleased with the whole experience,
My recommended system is exactly what I wanted.
Great quality workmanship and good service
Definitely a 5 star experience.
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Original Review on 11-06-2020:

Smart solar installers

3 phase installation on patio. No deposit hassle. Good tidy job. We'll done westcost solar. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Denis : "Are you happy with the performance of your system so far?"

Yes to expectations, so far so good.
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So far so good

Wade came to my house late in the day and stayed over an hour explaining things to me. Prior to installation he was always available at night by email to answer questions (he obviously works long days). The installation went smoothly and was done on the booked day. I've had a couple of issues since the installation; he has remedied one of them and has booked a day to come and fix the other one. I've bee told by his partner that they want their customers to be happy. I think that's good motto for any company.
Inverter rating: 4/5
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Extremely happy with West Coast Solar!

After reviewing and speaking with 5 local solar companies, we decided to get West Coast Solar to do the install. I couldn't be more happier with our decision. From pre-sales to post-install, the team made the effort to ensure that they understand what our goals were, advised on the best suited products for our household, explained the rebates and the install process. Our Solar was installed within 3 days of accepting their quote, with a team of 3 friendly installers arriving exactly on time. During the install they noticed that our aircon wiring was not install as per best practices, they sent through photos and gave an explanation, which is all above and beyond and demonstrates expertise and professionalism. We're extremely satisfied with every aspect of the purchase and are happy to refer them to anyone interested in getting Solar installed. Great job West Coast Solar!
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Wade, Keny and team did a great job installing our system. They were well organised and clean during the install. The commissioning of the unit was a breeze as Wade returned after to ensure the firmware update was successful, and the app platform was was well explained. I’m happy to recommend Wade and Keny to any concerning buyer.
Don’t be fooled, this small team are keen to impress and cement their brand and reputation, you won’t like me be disappointed in your decision. (June,2018)
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