Wattsup Solar and Electrical - Company Review Notice Wattsup Solar and Electrical - Company Review Notice
Wattsup Solar and Electrical

Wattsup Solar and Electrical Reviews

4.6

Based on 12 ratings

See Ratings Over Time

Leave a review

About

Wattsup Solar and Electrical is a Solar Power Installation company based in and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $9,000 - $15,290 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Wattsup Solar and Electrical Reviews (12)

Show Most Recent reviews from All time

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

4.7/5

Installation

4.5/5

Customer Service

  • 5 star 9
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0

Great company

Great service and install no problems with communication from company
Show Details

Fantastic and great job and I like the solar system very happy thank you so much

Great job and fantastic job right on time great solar system and panels very happy thank you
Show Details

Refreshing Honesty

We were recommended to the company by my Daughter and Son in Law. From the outset set, all of our questions and concerns were answered straight away and we had the impression that we were dealing with the right people.
Installation was prompt, the installer very respectful and efficient. NO FUSS NO MESS
More than happy to recommend these guys for anything Solar
Show Details

Fantastic Installer, Great System

Hi, we found Watts Up Solar and Electrical to be very knowledgeable when it came to advising us on our system requirements. As we live on an island they explained to us why we needed a specific panel type.
Installation was arranged quickly once we decided to proceed and our system was installed within 3 days.
Staff were polite and responded to any of our questions promptly and efficiently. Would have no problem recommending their services to others
Show Details

Great service.

Quoted one week and installed the next. With friendly trades.
Show Details

Great experience

Everything about the battery was explained to us and what system we would need.Installation was really good nothing was too much of a problem and everything was explained to us in plain English, as well as how to make the most out of our battery. Can’t thank WattsUp Solar enough.
Show Details

Solar and battery - Macleay Island

Excellent to deal with and very patient with our endless questions. Great at explaining how everything worked.
Installation was prompt and the guys did a great job. System looks very tidy hubby is addicted to the app….
Show Details

Watts Up were recommended - and I can see why!

They delivered the day before, then turned up and installed pretty much without stopping. Started 9am and all done by 3pm! Very efficient and I have recommended them already. Smiley was the easiest person to deal with and he and his office were all over our queries, promptly and patiently. They did everything, including working with Energex to arrange the grid connection.
We discussed what our needs were, location, we had good input and Smiley worked with us to achieve best possible outcomes. Price was good!
This is how customer service should be - well done WattsUp!
Show Details

Quality brand installation

Very happy with repairs to battery installation 2020
Fast and friendly service
So happy we installed in another house also
Highly recommended
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Show Details

Disappointing in both Company & Installer

The initial sales process was thorough and although they were very knowledgeable, I felt they over sold the potential results. The install date was changed twice and then a third was set when the installers came and delivered the equipment, they informed me the install date was going to be changed again. At this point the installer had only sent 2 of his junior guys as he was still on the mainland taking his kids to school, so he wasn't due till later in the morning. I'd had enough by this stage and told them to cancel the order and take the equipment back. They got on the phone and begged me to have some "humanity". I should have stuck to my guns but relented and allowed them to get the job done. On the 2nd day one of the young guys fell whilst on the roof, so he left the job and didn't return. The other young guy on the job also left as he had a pre-existing leg injury and didn't return as well, which left the sparky on his own for the rest of the week. To his credit he worked till dark each night, my wife and I fed him and even lent him our mainland car so he didn't have to take his truck on the barge. The job was finished after about 5 days and all was good...for now. Since then, I have rang the sparky and left messages several times but not once has he returned a call. I have had a number of teething issues which need sorting including CT clamps that need to be changed, so I managed to get one of the other sparkies on site to rectify. I have been getting about 25-30kw per day solar production, which is about half what I was told I should get. I have made a number of emails, calls and texts to Smiley, but his communication is non-existent and when you do get him on the phone, he fobs you off and cant get off the phone quick enough. Bottom line- I spent $28000 on a 13kw solar and 13kw battery system and the one thing I would not do is recommend either Wattup Solar and Ultimate Electrical.
Show Details

Original Review on 23-06-2022:

Timely and professional

A professional service from the initial meeting/quotation from Radnor ‘Smiley’ on Macleay Island. Keep us informed of progress at all stages of the process and installation was completed in under 2 weeks. Organized our hookup to the power company and did a thoroughly professional install. Very happy to recommend these guys. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Judie: "Are you happy with the performance of your system so far?"

We've now had our system installed for a year and are very happy with its performance. Since installation we have not had another electricity bill and stay consistently in credit. Cant ask for better than that.
Show Details
Very hard to work out best deal. System over promised and underdelivered. Rules and reasons often obscure. Lots of over voltage shut down. Ergon need to address line voltage. After sales support not so good. Margins might be too tight.
Show Details
X
 To get your quotes, please enter your postcode: