Watters Electrical Reviews
About
Watters Electrical is the largest and longest standing electrical contracting company operating in Regional Victoria and Southern New South Wales.
Strategically located in the 3 major Rural Cities of Albury, Shepparton and Wangaratta, Watters Electrical’s geographical influence ranges over hundreds of kilometres, providing electrical services in all aspects of the electrical industry.
Watters Electrical proudly employs approximately 240 local people. We are one of the largest employers of apprentices in the region, providing young locals the opportunity to join the electrical industry in the form of an electrical apprenticeship. Our longest serving employee commenced with Watters in 1985, that’s close to 40 years of service at Watters Electrical.
Watters Electrical is qualified in every aspect of the Electrical industry, no job is too big or too small for Watters Electrical.
– We have teams who specialise in Residential electrical works, providing services to mums and dads.
– We are the largest Solar company in the region, installing Residential systems, large Commercial and Industrial systems and large scale Solar Farms.
– Our technical expertise is unquestionable with teams who specialise in electrical Engineering, electrical Automation and electrical Hazardous and Machine Safety.
– We are one of only a few companies in the region licensed to provide High Voltage service.
– If you see a large commercial and industrial building project being constructed in the region, chances are Watters electrical are involved.
Watters Electrical ‘The power to do more’
Reviewers report paying: $7,000 - $12,800 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Watters Electrical Reviews (20)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 8
- 4 star 9
- 3 star 2
- 2 star 1
- 1 star 0
View Timeline
20 November 2024
03 September 2024
Excellent salesman ship
Salesman made the difference in buying and dealing with them.24 June 2024
Streamline Installation and excellent service
From the first contact, Watters were fantastic to talk to and answer all my questions. The process was easy because Watters help us every step of the way. I would highly recommend them.27 May 2024
Solar energy
Quite provided promptly and was competitive with others.Happy to discuss all options and provide guidance.
Installation has been excellent with professional tradesmen and follow up has been first class
01 May 2024
Fantastic installer
Great work done by installer, Watters were very professional, very neat & tidy with their work & very professionalPanel rating: 5/5
Inverter rating: 5/5
17 July 2023
Progress report
I have accepted the quote from Watters. I did get quotes from Smart Energy (too expensive and tried to sell me a much more sophisticated system than I needed), also from Greenhouse solar and Electrical. They were very good - excellent customer service, and very similar quote to Watters, but they were just edged out by Watters - a well respected, long standing local company.I expect the installation to begin very soon. Everything was delayed by my having to get approval from the Body Corporate of the Retirement Village in live in.
Too early to correctly rate the installation and quality fo the system. It's not installed yet. But there were no other options so I've given everything tick!
04 March 2023
Poor customer service
Sales was fast to respond and provided all the information I needed.Installation went OK but there were a few things that I led me to minus a star:
- They asked me to give my WIFI password so they can setup the Fronius inverter. That's not something anyone should have to give that info out to a complete stranger.
- Panels were covered all over in brown dust, and still are, from Day 1.
- Inverter cover was also covered in brown dust, and still is.
Customer service is absolutely the worst. They started organising an inspector 13 days after. It didn't stop them from sending the bill for the balance. I tried to find out when an inspector will come but didn't get a response. 7 days later for inspector to do his check, which took 10mins tops. That's 13 days of not being able to use the solar panels.
I had to call my energy supplier and utilities company to get things moving. After a few phone calls to Watters, I managed to get them to submit the paperwork to the energy supplier, but they stuffed that up by sending the wrong inverter serial number. More phone calls and emails later and that got sorted eventually.
It's now been a month and I'm still not connected to the grid. The utilities company says it will take 15 days to reprogram the smart meter.
Would I recommend them to others? No.
05 November 2022
Great service and installation
Troy at Watters was easy to deal with. They were very helpful explaining the differences in products and provided great service. Installation was done by the same local company and was installed within 2 weeks.Panel rating: 5/5
Inverter rating: 5/5
30 May 2022
Excellent in every respect from Sales through to Installation
Watters installed our Solar and Battery system. Very impressive in every respect, the Watters staff are superb to deal with, friendly, honest, trust worthy, what they say will happen, happens on time every time and the installation was done to a very high standard. They have all the right industry accreditations for peace of mind selection as my provider of choice. Highly recommend Watters Electrical and Solar.19 August 2021
Excellent company, service from initial contact to completion of job was excellent with great communication.
Service from initial contact to completion of job was excellent with great communication.They completed the whole job as quoted and discussed.
08 April 2021
Original Review on 06-08-2020:
Professional reliable service
Great price. Efficient, quick installation, very polite and professional installers. Local companywith lots of experiece and qualified electricians. Very happy with whole process, all stages progressed quickly, easily and professionally.8 months later we asked Sonia: "Are you happy with the performance of your system so far?"
Very happy with system. Used to put $90 aside each fortnight for electricity bills - last bill (summer) for 3 months was less than $30, winter about $80. Cost of installation already recouped in less than a year.02 July 2020
Installation
Simple process very knowledgeable company. Local employer with 260 employees with head office 15 mins from my house.Price beat all 4 others that rang me.
Friendly and fully competent team of installers. Completed 6.57 system in 5 hours.
Demonstrated system and installed WIFI and App for me.
Completely satisfied all over and would suggest SolarQuotes look at them as a five star company.
Got the WOW factor
20 December 2019
Good Install and pre install service. Ok post install
Quoting was greatInstallation Ok. Punctual, tidy but the whole team wasn't polite on installation day, however install team leader was great. Post install was ok but not over and above. Good advice and product install with ok follow up.
Overall happy with system result in terms of products, performance and support.
07 July 2019
Original Review on 05-11-2018:
8 months later we asked John: "Are you happy with the performance of your system so far?"
Yes.Unfortunately our electricity distributer took 13 weeks to process paperwork that held up the software conversion of our power meter, that delayed us receiving solar credits over the summer months. Export power was limited to 5.0Kw, however some other energy distributors in Victoria allow higher Kilowatt levels to be exported to the grid.
Victorian State Government run Solar Victoria's four month delay in processing the solar rebate was pathetic.
The paperwork required from the solar installer, the energy distributor and Solar Victoria is a bureaucratic nightmare.
From the installation date, due to delays, it took more than 6 months for the solar rebate to appear in our account, after many emails and phone calls.
Finally I would like to thank Finn Peacock for his unbiased advice.
19 March 2019
Was always going to consider a local company so rejected any quotes from suppliers in other areas, didn’t want to waste their time.
17 March 2019
Original Review on 15-07-2018:
8 months later we asked Bruce: "Are you happy with the performance of your system so far?"
yes
12 March 2019
23 January 2019
12 November 2018
10 October 2018
Good service gave me all the information about setup
All installed on time ran through the process explained clearly organised connection all goodPanel rating: 5/5
Inverter rating: 5/5