Virtual Power Co Reviews
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Virtual Power Co is a Solar Power Installation company based in Nowra and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Virtual Power Co Reviews (3)
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Average Scores
4.7/5
Value for money
5.0/5
Quality of System
5.0/5
Installation
5.0/5
Customer Service
- 5 star 2
- 4 star 1
- 3 star 0
- 2 star 0
- 1 star 0
05 July 2024
19 June 2024
Beautiful Installation. Knowledgeable and incredible team.
The entire experience from contacting the team at Virtual Power Co for a quote on a solar battery to the final install date and even post-install support has been beyond stellar. Matt and his team have been with me every step of the way to deliver the best solar battery solution for my needs.Matt came by my home right away after I asked for a quote to sit down with me and go over the best options for my particular situation and existing solar setup. He sold me on the Tesla Powerwall 2 as the best option and I am sure glad I went with his advice as I love the battery, its app and its performance.
It was a mere week later that they had the Tesla PW2 installed and it was online and powering my home the very same day. Their installer was very helpful and knowledgeable, he suggested an alternate install location which ended up being perfect and it's little things like this that truly elevate a solar installer over the rest - delivering the best performing system and the best aesthetic appearance for your customers.
I received multiple follow up emails and calls to check in with how the battery is performing and if there's anything they can do to help me get the most out of the new system.
I have since engaged them for another install, to fill the rest of my roof with panels (12.6kw) and to install 2x5kw sungrow inverters & a second powerwall to meet my projected energy needs. They are also going to help me take further advantage of the stored energy for FiT during peak ToU pricing (Amber Electric).
Thank you Virtual Power Co for the simply amazing installation! I can't wait for the second install in 2 weeks.
Battery rating: 5/5
31 January 2024
Big job done in 1 day
Quoting was pretty much straight forward. A lot more than some of the others, but we wanted Quality and Australian made Solar panels.They removed the old system without damaging anything and installed the new 6.6kW system all in one day.
The team of 2 Installers looked and worked as if they had done this sort of thing many times before. They answered all of my technical questions.
Panel rating: 4/5
Inverter rating: 4/5
Simply amazing local solar installer. Truly cares about you loving your solar system.
I have had Virtual Power Co redesign my system due to the original installer delivering a subpar result as they failed to identify shading. Matt at VPC recommended an additional set of 9 panels installed to increase my system to 12.6kw (with Tigo TS4-AO optimisers on all 29 panels) and two new sungrow 5kw inverters to charge my tesla powerwalls and run all of my household appliances with zero grid dependency.Kris, who led the install team on the day of the installation was just amazing. Kris talked me through the new system and delivered the best final result that met my needs and provided the best aesthetic result. Their install team are just incredible.
Kris also backed up one of my new inverters to the batteries so I can still generate solar and recharge my batteries during an extended grid outage (which we have had here many times over the years). The next bushfire/flood/storm that takes out the grid for prolonged periods will no longer keep me without power.
I am thrilled with my new system. It is producing, on average, 100% additional output during these overcast & rainy winter days compared to the old system without optimisers. It's incredible how much the optis have improved my shaded performance and I'm very grateful to Matt and Chris & their awesome installation team for their outstanding install standards and post installation support.
The team at VPC have been checking in with me regularly to make sure I am happy with the system. You don't see this kind of customer service after install from other solar installers- most just move into the next job and forget about you.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5