Transparent Solar Solutions Pty Ltd Reviews
About
Truly Transparent Solar Solutions
The team at Transparent Solar Solutions are passionate and experienced. With a focus on quality of product and quality of service, we want to look after you from beginning to end – from first contact and throughout the entire lifetime of your system! We help customers Australia-wide, including regional areas such as Cootamundra and Wagga Wagga.
We use only CEC-accredited and Enphase -preferred installers, local to your area to ensure accountability, quality of install and after-sales service. We have a working relationship with each member of our team from suppliers and manufacturers through to our contractors and installers—ensuring only the best are working with you and your home or business.
Panel brands currently installed
Inverter brands currently installed
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Transparent Solar Solutions Pty Ltd Reviews (13)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 6
- 4 star 6
- 3 star 1
- 2 star 0
- 1 star 0
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24 September 2024
07 July 2024
Clear explanation, good communication and flawless installation
Darren clearly explained the benefits of an Enphase system of solar panels and micro-inverters. He and his support staff communicated well throughout the whole process. The installation went very smoothly. We are now enjoying the ability to monitor the system via the Enphase app. I look forward to gathering data to inform our choice of adding batteries to our system later this year.Panel rating: 5/5
Inverter rating: 5/5
10 May 2024
Very happy with Transparent Solutions
Darren from Transparent Solutions was excellent with quoting and his after sales service. His install electrician was also excellent. Would definitely recommend.Inverter rating: 5/5
10 April 2024
Solar review
Everything was fast and easy through the entire process. No complaints18 March 2024
Installed by local company who gave excellent advice
Advice given suited our situation, explained very well. Installation was done efficiently and on time. System working well.Panel rating: 4/5
Inverter rating: 4/5
13 November 2023
Customer focused business
Darren from Transparentsolarsolutions was polite and punctual. He listened to our requirements and offered us his advice based on experience. The recommendation was for a split system of 11 panels (4.84kw) with 11 micro inverters. Six panels are facing north and five west. The installer was Michael Rosler who also proved to be punctual and customer focused. The installation is of very high quality and the system performs better than I imagined from my research.Darren arranged everything for us. All we had to do was advise of our availability.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Lindsay ,thanks your review , much appreciated
23 October 2023
An incentive was offered by Transparent Solar Solutions Pty Ltd for this review. Learn more here.
Great enthusiastic team, professional installers and great product!
Darren and the team were fantastic to deal with from start to finish.Rapid on quotes and willing to be flexible, incredibly prompt and installation was rapid and professional. They also followed up afterwards to ensure everything was satisfactory!
Panel rating: 5/5
Inverter rating: 5/5
12 January 2023
Everything went smoothly
Everything went smoothly. Installed within 2 weeks of quotationHappy with the whole process
Panel rating: 5/5
Inverter rating: 5/5
05 August 2022
Quality System installed by a very professional team.
How was the sales/quoting process? Excellent!How did the installation go? Excellent!
How was the customer service? Excellent!
Panel rating: 5/5
Inverter rating: 5/5
08 June 2022
Didn't try to oversell, was factual about realities of what can be achieved
Punctual installation. Energy retailer has not converted meter yet so too early to say more.Inverter rating: 5/5
06 June 2022
Original Review on 05-10-2021:
So far so good
The pricing for our solar was competitive and the whole system was explained to us clearly at a level we could understand. The installation was done on the due date with no issues. The installers were polite and professional. The grid connection was organised by Transparent solar and Darren ( salesperson) also helped us organise a suitable plan with our energy supplier. I would recommend Transparent solar solutions to anyone interested in using solar power in their home as I also believe the products they sell are of good quality.8 months later we asked Elizabeth : "Are you happy with the performance of your system so far?"
We thought it may have performed a bit better than it has but overall we are reasonably happy up to date.24 November 2021
Very professional
Darren was prompt to contact me and carry out a site visit, his input into choosing a system was honest and helpful. The installation by Todd and his team was very professional and on time. I would happily recommend Transparent Solar Solutions to others.Panel rating: 5/5
Inverter rating: 5/5
08 September 2021
Happy to recommend Transparent Solar Solutions.
Very happy with the service and information supplied by Transparent Solar Solutions.The sales person visited the site promptly and discussed options.
The installation was carried out by Todd Basham Electrical from Young who installed the system with-in one week of accepting the quote. They were efficient, polite and had it working the same afternoon.
All the paper work etc for rebate and meter change were organised by Transparent Solar Solutions.
Thus far the meter has not been changed but this has been the fault of the energy provider not Transparent Solar nor Todd Basham Electrical.
Great customer service
Darren arrived and explained everything in great detail as well as made sure we understood everything. The system was installed within 2 weeks. Boys installing got everything done in one day and our system was up and running the same day. Can’t fault the company they were very professional and extremely helpful from start to finish.Panel rating: 5/5
Inverter rating: 5/5