Think Solar Pty Ltd Reviews
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Think Solar Pty Ltd Reviews (21)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 8
- 4 star 4
- 3 star 1
- 2 star 3
- 1 star 5
View Timeline
12 August 2021
03 June 2021
great installer
everything went well. puntual and polite installationprice as quoted
very pleased with entire process
Inverter rating: 5/5
15 May 2021
Excellent service
Information and quotes were easy to understand and installation was quick and tidy. Everything was ready to go after inspection. Customer communication is excellent with queries quickly attended to either by phone or email and also via their facebook page. Mike Kring is always ready to help with any questions.14 May 2021
Great service
No pressure selling, just polite information and quick and easy quoting and tidy installation. Good customer communications if any queries either by phone, email and even facebook. Very happy with product.19 July 2020
Poor customer service
Poor customer service. After I have approved government rebate ready for institution process but never herd from them again even took my $50 deposit awayWarning to anyone to re think about joining them
Panel rating: 1/5
Battery rating: 1/5
11 September 2019
Good job
The quoting and all processes was fast and well done. Thanx think solar.Panel rating: 5/5
Inverter rating: 5/5
29 August 2019
The best service and quality compared with the competition
Excellent customer service since the beginning. I'm pretty happy with the price and the quality. All paper work done in time. Everything they promised was achieved. I recommend everyone to go with Think Solar. Especially to Sid who has been very helpfulPanel rating: 4/5
Inverter rating: 4/5
05 August 2019
Couldn't have asked for more!
Rushi was a fabulous salesman who guided me every step of the way. Sid answered every question and put my mind to rest about the whole process. They even set up my app connection to my inverter so I can have immediate access to the functionality of my system. They took care of all the rebate details. Well done, Think Solar!Panel rating: 5/5
Inverter rating: 5/5
03 April 2019
20 March 2019
17 December 2018
17 October 2018
27 August 2018
13 August 2018
11 July 2018
Faulty unit at install, unit still breaking down, won't return my calls.
I'm having to call the OEM constantly.
Give Think Solar a miss - they bring endless hassle !!!!
I see you have a zero tolerance for fake reviews, I have a zero tolerance for rubbish service. You have my details ... call me!!!!
20 March 2018
19 February 2018
Not sure what the system 'power' is...5kva?
Next step is the Ombudsman.
26 March 2017
23 August 2016
Original Review on 24-12-2015:
We were never contacted by your local person.In desperation we succumbed to a sales pitch from one of these telemarketers from off-shore. The system cost extra because the supplier is not locally based.
8 months later we asked Col: "Are you happy with the performance of your system so far?"
No. We were told by the salesman that we would save half our electricity bill but we save about a quarter!07 September 2015
13 April 2012
Fabulous work - Job done well
Excellent outcome and job done well on time. Quoting was perfect. Customer service was good too.