The Solar Renewable Energy Corp Reviews
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About
The Solar Renewable Energy Corporation is an Australia-based firm that has installed solar power systems on hundreds of homes throughout the country. It also offers commercial solar PV.
Members of the team will assess the home of the consumer before deciding which solar power system is right for their needs. Electricians who install the panels are certified by the Clean Energy Council.
The Solar Renewable Energy Corporation uses solar panels from a range of top suppliers, including Silex, Hyundai, Sharp and PVI Solar.
It can also offer assistance to customers hoping to make the most of federal and state rebates for renewable energy.
Panel brands previously installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
The Solar Renewable Energy Corp Reviews (26)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 11
- 3 star 11
- 2 star 0
- 1 star 0
24 May 2014
23 May 2014
Original Review on 28-03-2012:
I said to go ahead with the installation. That said with in 23 days. Got a phone call after 35 days, they said would be in touch, still waiting after 14 days.26 months later we asked Robert: "Are you happy with the performance of your system so far?"
yes it has installed by gs&bd electrics of Narrandera09 May 2014
Original Review on 03-02-2012:
Price for equipment was very competitive. Warranty is as good as or better than most. Installers were very good.28 months later we asked This person: "Are you happy with the performance of your system so far?"
Yes07 May 2014
Original Review on 02-01-2012:
As a "new purchaser" I knew very little. I had a call from Tom O'Donnell. I was most impressed with his help. He gave me a price that was "very low". I said to him that he could charge me more! Tom replied that he could pay more if I wanted to! He later took $150 off the price.We got 8 panels and a 3kW system. for under $2300. Tom advised me to only purchase a minimum number of panels, and a bigger inverter as panel prices were going down and we could get more panels later.
Obviously talking on the phone one does not know if the service etc. is real. I emailed Finn and asked him about Solarrec. Finn emailed instantly and gave me positive feedback on Solarrec. I also forwarded a quote to a local Solar Company, who confirmed the prices were good.
I am very grateful to Finn, thank you. We could not have done it without you.
29 months later we asked This person: "Are you happy with the performance of your system so far?"
The system performs well, it is just I do not get much back, we are not in the "good old days", of 60 cents12 September 2012
Original Review on 09-04-2011:
My only disappointment is that the system was installed on the 4th March and to date the system has not been switched on!!!17 months later we asked Peter: "Are you happy with the performance of your system so far?"
We are very happy with the system except for the fact that during winter the sun disappears behind our two large gum trees very early in the day and the maximum power for the days is about 11kwh.12 September 2012
Original Review on 05-04-2011:
Solarrec's Tom O'Donnell was on the phone the next morning and then made a house visit.Chose Solarrec on price and which included German PV Panels. Panel installation was completed within one week of agreeing on the price and then hook up to the grid took another two weeks.
Highly satisfied with the service and feedback from Tom O'Donnel and quickness of installation.
18 months later we asked Ken: "Are you happy with the performance of your system so far?"
2 KW system and generated an average 7.3 KW per day with highest 11. 3 KW and lowest 3.5 KW per day for a total of 2674 KW. This was using weekly meter readings. Last summer was not a great summer for solar generation, however there was corresponding lower use of air conditioning.11 September 2012
Original Review on 06-04-2011:
Once I had chosen the Supplier and agreed on a price, it was installed fairly quickly in late February. After installation it took a long while to get the meter connected. Energy Australia approved on 14th March, but the installation wasn't completed till today [6th April], and this took a lot of persistent chasing on my behalf.At the same time I was ordering a fireplace, and similarly i had to do a lot of chasing of the tradesman involved in installation to get a quote.
It seems that there is a lot of work around, a limited number of skilled tradesman and the companies are having difficulty coping with the workload.
The system seems OK to me and working as indicated. Difficult for me to assess the technical capabilities of system.
17 months later we asked Richard: "Are you happy with the performance of your system so far?"
System has performed faultlessly but not impressed by the reduced payment level for electricity generated by the panels11 September 2012
Original Review on 29-05-2011:
16 months later we asked Paul: "Are you happy with the performance of your system so far?"
My 3kw system has performed to my expectations, it averages about 12kw of solar electricity generation per day.07 September 2012
Original Review on 29-11-2010:
While I was pleased with the Solar Rec - they were very very fast to install and prompt in delivering the system- there are a number of points that are not satisfying.1. They switched panels on me at the last minute. Basically sold sytem A and when it came to install declared that they had only panels from manufacturer B available. I had no choice but to accept otherwise I would have to wait for a long unknown amout of time before I could get the system initially offered. Of course the new panels were slightly less efficient and from a less known manufacturer than the ones in the initial offer.
2. I am still waiting for the meter/grid connection. While they promised to organise this for me within 2-3 weeks, it did not happen and I am left to deal with the guys that do the meter connections. That is now after over 4 weeks after the installation.
3. Solarrec paperwork is totally inscutable. I am still not sure that they actually lodged all the correct paperwork (I assume so) and it is impossible to get a straight anwer here. This is even more vexing because NSW reduced the feed-in tariff to 20c/kWh in November and I'd really like to be sure that they lodged everything before the deadline expired. The system certainly was installed before the new feed-in law came into effect.
22 months later we asked Frank: "Are you happy with the performance of your system so far?"
We compared the system performance to the expected electricity generation for Sydney, North facing, roof angle 35 degrees, no partial shading. The current production is within 1-2% of the expected production for this location, which is quite good We did not experience any noticable performance degradation over time (for the 21 month operation). The system did not require any maintenance since installed. We are satisfied with the system.However, the installing company has also never followed-up on our system since it was installed, so there was no after service whatsoever.
On a side note: The energy retailerwe use is Origin Energy. While we have no experience withother retailers, Origin Energy is a difficult company to deal with. We are in surplus, hence expect a refund for the surplus energy. Origin Energy makes getting the credit as difficult and onerous as possible
05 September 2012
Original Review on 13-11-2010:
A real pleasure dealing with solar rec and tom who gave me immediate attention and sorted out all my requirements .Tom showed his knowledge and expertise by explaining the ins and outs of the various systems in laymans terms as well as giving me the best price.
Unfortunately all quotes received from other suppliers fell well short in all areas.
Thanks once again for recommending solar rec .
22 months later we asked Vladimir: "Are you happy with the performance of your system so far?"
No not really.04 September 2012
Original Review on 02-01-2011:
20 months later we asked This person: "Are you happy with the performance of your system so far?"
no21 June 2012
Tell you that you will get paper work then forget to send it.
Should have been fitted at begining of March but actually waited into April when fitted.
12 April 2012
After a few broken promises it was installed at a much reduced cost.
Overall everything seems to working fine and we are just waiting for our 1st bill.
I would definitely recommend Solarrec.
03 April 2012
01 March 2012
24 June 2011
11 May 2011
26 April 2011
15 April 2011
When the customer service & connection to the grid is improved i would only be to pleased to recommend this company to others .
14 April 2011
27 January 2011
11 January 2011
23 December 2010
23 November 2010
15 November 2010
14 November 2010
Original Review on 11-04-2012:
The communication between the company and ourselves was very good, they got back to us with every email and phone call. The guys arrived when they said they would and answered our questions and showed us how to read the meter. They came late on one day, did a couple of hours work and finished it all the following morning, the whole thing only took about 5 hours. There was also someone who rang us about a week later to see if all went well. We are very pleased with the whole experience. Original ratingsPanel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5
26 months later we asked Gloria: "Are you happy with the performance of your system so far?"
Yes, certainly, after two years we have not had any problems we hope to install another 2 panels and would like the same brand.