Sync Energy Reviews
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About
SYNC Energy is an Australian owned and operated business. Our professional team have decades of experience in the solar industry, with extensive industry contacts and suppliers.
We want to save you money while providing high-quality Solar Panels and Solar Panel Installation services. Our experienced installers know how to make the most of the sun through low-maintenance solar panels. Our electricians know the ins and outs of installing solar panels. Their industry experience will ensure you receive an honest upfront cost, with no expensive changes during the installation. We offer a no-obligation consultation and quote. We also have the latest information on Solar Power rebates to provide our customers the best price with the best value.
Panel brands previously installed
Inverter brands previously installed
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Sync Energy Reviews (16)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 3
- 4 star 11
- 3 star 2
- 2 star 0
- 1 star 0
01 March 2024
08 October 2023
Original Review on 09-12-2022:
Quality System at an affordable price
The sales price quoted of $4100 was reduced by $500 when I mentioned to the salesperson that the company was recommended to me by a friend. The salesperson asked who the person was who recommended Sync Energy and upon checking up the veracity of my statement reduced the quote by $500 if I would sign the contract today. I did so.The installation date mentioned was 2-4 weeks, however, this was postponed twice due to really bad weather in Adelaide in November. (Understandable).
The installation went unhindered and tidy up was very good. The installer/s were contracted to the company and did not provide all information or explanation of how the system worked until asked. The installer helped with grid installation and communicated with my energy supplier who initiated the system within one day - excellent!
Unfortunately, I have no photos to share as I am unable to get up onto the roof myself.
10 months later we asked Anand: "Are you happy with the performance of your system so far?"
Winter performance disappointed me06 March 2023
Original Review on 09-05-2022:
Sync Energy
Sales and quoting were well documented and informative.Price was very very competitive for more panels than other quotes and siting was better done/explained
Installers were experienced, Competent and able to handle old terra cotta tiles, They were punctual efficient and tidied up after the installation
They provide the information for the connection to the grid
10 months later we asked Paul: "Are you happy with the performance of your system so far?"
It has exceeded our expectations and is performing well. We have installed reverse cycle air conditioning and will run that off the solar02 January 2023
Very good service
The sales process was a little confusing as most of the Solar firms gave a quote online without viewing the property or being available for questions on site, walk you through the process.Sync Solar had a good rep ,who came to the property, went through the process start to Finnish, while not the cheapest quote their product seems to be of a high quality.
Install was on time, very polite crew of 3 who did the job very efficiently, a few tiles were damaged during the install, which they stated may happen and I had spares available, the were very neat and tidy and explained the inverter shut down and start up process and set up the app on my phone for me.
Sync Solar have done all the organisation for the metre change and grid setup.
13 September 2022
Good and fast service
They are very quick respons in customer service and install as wellPanel rating: 5/5
Inverter rating: 5/5
25 August 2022
New Panels
Sync Installed my Panels Last Sunday, went very Smoothly , System was 6.66KW Sungrow Inverter with a Leapton Panels, the out put seems to very good for this time of year I actually have 15 panels 440W27 September 2021
Just ok
ok they turned up on time did the job system workingPanel rating: 4/5
Inverter rating: 5/5
28 March 2021
No hassle installment
Friendly service prompt delivery all care takenNothing was to much trouble explained the running of the system in plain English
15 February 2021
Very Happy Customer
Another solar company backed out of installing our solar system because of the extra work required by the nature of the tiles on our roof.This put me in a rush late December to find another installer so I could get the maximum solar rebate. Online I found Sync Energy which is a WA based company operating state based depots using local installers. The price for supply and installation was $100 cheaper than the previous good offer.
The installation was done with little delay by a 10 year qualified installer with 2 helpers who did an excellent job. They were punctual and polite and cleaned up thoroughly after the job.
In terms of Solarquotes measures of a good installation the job was done by a fully qualified technician who only did the one job on this day. Metal covers were installed over roof DC switches, stainless steel bolts were used to avoid galvanic reactions and cables were protected.
Sync Energy arranged for our meter to be exchanged with our electricity supplier.
All round we had an excellent job done at an unbeatable price and are very pleased with our purchase.
Highly recommended.
12 January 2021
Sync Energy
The process was no fuss. Panels installed first before Christmas in a timely manner, the inverter came a couple of weeks later after new years. A couple of days after the new Meter was installed. System appears to be working well, only switched on today and was producing 3kwphr @ 9am, and then maxing out at 5kwphr after that.11 January 2021
Great Price with Good Installation and Support
Got the recommendation of Sync Energy from a friend. Called them and they offered very good price, the sales person was knowledgeable. I originally got the quote for 6.6Kw System (5KV inverter) from different companies but Sync Energy offered good advice and I ended up installing bit bigger system of 7.9 Kw (6KV inverter with 5kw export limit) in a very good price.Installation process was very Smooth. Team arrived early morning on promised Time and completed the installation with in 5 hours. No roof tile damage was done and installation was done very cleanly and professionally.
They also done the process of application to retailer for Grid connection and meter upgrade.
So far I am very satisfied with the installation and System is performing very good without any issues.
Panel rating: 5/5
Inverter rating: 5/5
06 November 2020
Great so far, especially for the price
2 months since install and I am very happy with my system, on track for a less than 2 year payback time!The installers came on time and the install went smoothly. They were friendly and were willing to listen to my requests for changes on the day.
Included in the price was the WiFi transmitter which allows me to track generation in the app.
The salesperson seemed knowledgeable and happy to answer my questions, there is pressure to sign up there an then but I had done my research and was happy with the system I was getting and the price.
Panel rating: 5/5
08 October 2020
22 September 2020
7.9kw System 24x330w Seraphim Panels 6kw fronius Inverter with Smart Meter
Very Completive Pricing, Stuck to the time frame which I was doubting with the great price on offInstallation very good inspected the roof my self.
I couldn't have asked for it to have gone any better have recommended to my friends.
Panel rating: 4/5
Inverter rating: 5/5
19 September 2020
Sync Energy 6.6kW
Getting solar is definitely a process and has alot to consider, Sync Energy were not perfect however the team were all about getting the most out of the system, good value and I am happy to get 5.2kW outputting for a good part of the day with my east-west system and can the see the performance on the app.Panel rating: 5/5
Inverter rating: 5/5
20 June 2020
Great service and price
My experience with sync energy was nothing but pleasant. They have great service, cheap prices one a range of panels and inverters and the installation was perfect. Highly recommended!Panel rating: 4/5
Inverter rating: 5/5
Still waiting on pictures of the installed system from last December
The initial call and organising was fine but after that the communication seemed to drop off.I have requested several times to see the picture of the installation on our property which is in another state but so far have not received anything.
Nathan Wolhuter was the one handling this but seems to have fallen short of his promises.