Sydney Air and Solar Reviews
About
SAFE. RELIABLE. VALUE.
The founder of Sydney Air and Solar is Aleksandar Arnautovic...that's alot of letters so here in the office we call him AA for short!
AA is a fully licensed Electrician and CEC Accredited Solar Designer and Installer. He is also a fully accredited PV Solar Trainer (Yes, he’s probably trained some of our competitors!) so you can rest assured, when your systems are being designed by him and his team you know you are going to get exceptional quality from start to finish.
Our team here at Sydney Air and Solar have placed Customer Service at the forefront of their company culture. We continually strive to improve our service with every single install, 5 stars are great but 6 stars are better.
So what do you get when you choose Sydney Air and Solar?
* You get a CEC Approved Solar Retailer
* You get a professionally designed system specifically suited to YOUR requirements, not generic 'sold in bulk kits'
* You get reassurance knowing your designer is fully Licensed and Accredited
* You get piece of mind knowing your installation team is always of the highest quality. We have our own full time team of installers, we do not use sub contractors.
* You get extended warranty options FREE! This saves you hundreds of dollars! Ask us about our Enphase and SMA deals we run regularly.
* You get a local family owned Australian company that welcomes you to drop by and say hi before you make your final decision. After all, the products we sell are not just electrical appliances that you switch on and off. No, they are intricate systems that don’t just become a part of your house, they become an integrated part of your home and we highly respect that.
So what are you waiting for, reach out and make contact. We would LOVE to hear from you! Our details are all over this page, we are so looking forward to hearing from you soon.
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
Battery brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Sydney Air and Solar Reviews (69)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 50
- 4 star 19
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
09 October 2023
18 September 2023
Original Review on 21-11-2022:
Great company!
They were really helpful over the phone and happy to come out to the house to discuss further.Installation was quick, efficient, and they left the place spotless.
So far, we are very pleased the system and would recommend Sydney Solar and Air.
10 months later we asked Hannah: "Are you happy with the performance of your system so far?"
Yes!26 June 2023
Price competitive, Top Quality Panels and Customer Service
Right from the start all enquiries and quoting were prompt, efficient and competitive. I sort 3 separate industry quotes by myself and decided on Sydney Air & Solar for pricing and equipment quality. I had a number of revisions and nothing was too hard for them to accommodate.Installation was completed while we were not at the property and it went flawlessly. Even a few broken tiles, Alex was able to rescue extras via a neighbour and install. At final handover/commissioning there was a small electrical problem, Alex stayed onsite till it was corrected. Even hopped back onto the roof to replace a few extra cracked roof tiles.............Top Customer Service!
The Enphase system was so neatly installed in our power box and the associated monitoring is an excellent App and support from Alex and Ines and the team is first class.
17 May 2023
Original Review on 17-07-2022:
Sydney Air and Solar panel installation review
The quoting process was congenial and informative.Despite intermittent inclement weather, the installation was completed in one day.
The installers were punctual, polite and tidy. The head electrician stayed on to resolve an electrical issue that could have required another visit.
Customer service has been excellent. The grid connection will be complete when the energy retailer visits next to inspect the meter.
10 months later we asked Paul: "Are you happy with the performance of your system so far?"
Yes. In credit for the past 2 bills. Will be interesting to see the next 2 bills given the approaching winter requiring high use of air conditioned heating.
03 January 2023
Quality Installation with Quality Products
Alex and the team were great to deal with and installed a quality solar system with no hassles. Everything was done within the time frame suggested. Would highly recommend.Panel rating: 5/5
Inverter rating: 5/5
14 December 2022
From quote to installation - quick, easy and no nonsense.
From quote to installation - quick, easy and no nonsense.Quote was competitive and easy to compare.
The team was friendly and informative.
Installation was quick (one day) and the team cleaned up.
They organised the grid connection and new smart metre.
Their after sales\installation help was great.
Inverter rating: 5/5
18 November 2022
Excellent install
Installers were punctual and tidy. There was a quick turn around time from quotation to installation.Installer/engineer did site inspection prior and offered post install support.
Panel rating: 4/5
17 October 2022
Fantastic work!
I got multiple quotes for installing Enphase system and Sydney Air and Solar provided the best price. Sandy helped to quote and coordinate the installation very efficiently. Alex visited site prior to installation and to design the layout. Great workmanship on installation as well. My place has shading issues from big trees, but we still get decent solar production. Very happy with their job!Panel rating: 5/5
Inverter rating: 5/5
17 October 2022
Great installer
Great customer service, install was quick and efficient and so far we are very happy17 October 2022
Professional team and happy customer
Alex and his professional team were fantastic and easy to deal with.The team turned up nice and early and completed the job over 2 days with no fuss and cleaned all their work spaces.
I obtained quotes from 6 different installers before deciding on Sydney Air and Solar based on their cost, quality of system and transparency. I have a somewhat complex roof and the team were happy to install the panels on 4 arrays based on our household's energy usage needs. This was not the case with other installers who I had contacted.
The only hiccup was my email address was entered incorrectly to access the Enphase monitoring but was sorted out on the spot by Alex with a phone call to Enphase for it to be corrected before he left for the day.
Panel rating: 5/5
Inverter rating: 5/5
14 October 2022
Solar Panels
Totally recommend Sydney Air & Solar, they were totally professional from the start. Panels were installed nine days after I paid the deposit. They even made me aware that my local council pays rebates as well (which I didn’t know) which was a bonus. They cleaned up all their mess and set up the wifi for the solar system. I started saving money straight away. Also contacted my energy supplier to organise reconfiguration of my smart meter for FIT. Should of done this a lot sooner.
14 September 2022
Installer knew their stuff. Good recommendations and installation
No bs. Gave a great price to start and recommendation for the system. Easy to deal with and quick response.Panel rating: 5/5
Inverter rating: 5/5
11 August 2022
Great installation and Workmanship
Excellent company to deal with. Very informative and were willing to do a site inspection PRIOR to giving a quote.Inverter rating: 5/5
26 July 2022
Good service
Easy sales, installation and connection process. Good customer service. Did a proper site visit for quote.Inverter rating: 5/5
16 January 2022
Good process, all information was clear and decision easy
The quoting process was good. The decision difficult. I ended up with four quotes. I made all very similar so comparisons were fair. I initially considered a battery but soon realised that it was not economic as yet. Once I narrowed options I had to change several times panels arrangement but all was quite easy.Installation perfect, easy, punctual as discussed.
They helped me/organised it for me.
04 January 2022
Why did we wait so long to do this?
No fuss, great workmanship, excellent product, great follow up to understand the system and how to read the app details. Certainly the best quote and explanation, largely understand by us due to the comprehensive information on the Solar Quotes website.Panel rating: 5/5
Inverter rating: 5/5
02 January 2022
Quality Installation
Happy to visit to finalise the quote. Installation went according to plan with small adjustment for terracotta tile issues. Installation team were great. A little tardy with paperwork, completion certificate and organisation of grid connection application. Very happy with system performance and information available via app and web.Inverter rating: 5/5
28 December 2021
Original Review on 11-05-2021:
Great system installed by a true trade partner
Living in a strata unit added some more legal complexity but Alex from Sydney Air & Solar and his team assisted with all aspects of what is for most people a brave new world.They put a top-notch system on our roof in record time, friendly demeanour, and cleaned up after themselves.
I’m no expert but the quote seemed fair for the system and Alex explained everything well.
We’re now in the process (together) to establish the grid connection, then change our plan to a solar one and then look forward to the benefits for years.
8 months later we asked Olaf: "Are you happy with the performance of your system so far?"
I think it did. We see slow but steady reductions in electricity cost feeding surplus back into grid for credit. With a sunny summer, we might break even for the billing cycle. All in all, system works well but am considering adding a battery at some point.24 December 2021
Happy customer
Firstly a big thanks for Solarquotes.com for putting me in contact with Sydney Air & Solar.From the initial contact with Sydney Air & Solar, through several detailed discussions with Alex including a site visit, and all the way to installation, the service was fantastic on top of being organised, prompt and on time.
Alex tailored the system to my requirements and his advice was outstanding, I had limited roof space and wanted to get the maximum efficiency from the space available.
A professional service from beginning to end, I would highly recommend Alex and the team from Sydney Air & Solar.
Panel rating: 5/5
Inverter rating: 5/5
08 December 2021
Fantastic Service and Good people
From the first contact i found Sydney Air & Solar to be friendly and helpful in explaining the process of installing solar. There are so many variables but i felt comfortable with the knowledge i was provided. There were some glitches along the way but they were minor and Alex handled them immediately. I was kept informed the whole way and presented with photos after the installation as well. To top it off i just received my electricity bill and it was 62c in credit. Very happy customer.15 September 2021
Sydney Air and Solar, Bella Vista
Sydney Air and Solar came highly recommended from friends whom had engaged them to install their solar systems. All of the team were professional and only to willing to answer any of our questions.We spent a lot of time researching the solution and the benefits, Sydney Air and Solar were a stand out. I have already recommended them to friends and colleagues.
The installers were polite, courteous and went the extra mile to ensure my install was not rushed and their attention to detail was more than I had expected.
I would have no hesitation in recommending them, they exemplify Solar Quotes purpose.
04 August 2021
Professional and Great Job
The team at Sydney Air and Solar are professional and provided excellent service and installation of both solar panels and air conditioning. Despite a newly painted roof and a difficult roof space, the team was hard working, polite, clean and tidy while installing both.After a few months up and running, everything has been working perfectly and without any issues.
I have no hesitation in recommending them.
13 July 2021
Installation was fantastic
Alex was very easy to talk to about what system he recommended. The system was tailored to my budget and even included considerations like adding two additional panels to future proof the system should I choose to add a battery.The cost of the system was better than I expected (SMA inverter, Trina panel and clenergy racking).
The installation day went extremely smooth. I had extra spare roof tiles and the guys even changed some of my cracked ones on the roof (not cracked by them). I asked for the inverter to be placed on the opposite side of the house to my switch board to protect it from the sun which wasn’t an issue at all.
Overall I would highly recommend these guys. From sending off my quote to installation probably just under three weeks. I was ready to go and they accommodated that.
16 June 2021
Excellent job.
Service excellent and very pleased with the whole installation process and outcome.08 June 2021
Original Review on 07-10-2020:
Really good price, excellent installation
Sales and quoting process was excellent, providing good communication and feedback to questions etc and in the end really good price.Installation people were really good pleasant, punctual, very helpful, explaned and set up the monitoring of the system.
Minor problems after the install with the grid connection, but this has been all sorted out, and resolved.
8 months later we asked Mark: "Are you happy with the performance of your system so far?"
System has worked well, with no problems, has had the desired outcomes, om the financial side.
02 June 2021
A pleasure to deal with.
Alex and his team at Sydney Air and Solar were a pleasure to deal with from the start. The company's director, Alex, is a CEC-accredited designer and installer. Not only did he come out for the initial consultation personally, but he designed a bespoke system and supervised the installation himself. He clearly knows his stuff. He was the most prompt and responsive of all those who quoted for us, and also the most price-competitive having regard to the quality of the panels and inverters her recommended. From initial quote to completed installation took only a few weeks. Sydney Air and Solar handled all the paperwork for solar credits, meter upgrades and the like promptly and efficiently. When I identified one glitch with our power that had occurred as a result of the installation, Alex came and fixed it personally the next morning. I would not hesitate to recommend this company.28 May 2021
Excellent Service and System
It was really easy and straightforward dealing with Alex and his team for the solar installation. The price was competitive and service was excellent! The team left everything in pristine condition after the installation and there wasn't even one bit of rubbish that we had to attend to. Each step of the way, we were provided with clear information and instructions by Alex and his team. Very professional and would highly recommend this company.20 April 2021
A quality installation topped with excellent customer service.
Alex and the team at Sydney Air and Solar did an amazing job. From the initial call to the installation. Making sure I was happy with what was happening along the way. With a quick lead time from purchase to install I had my system up and running within two weeks.When going through what system would suit me Alex explained everything and it all made sense. From why the system size he selected to what inverter would be best for our home I knew I wasn't getting a scripted sales pitch. Alex knows what he's talking about. He won't sell you on something you don't need.
Having Alex with his previous aircraft engineering experience I knew I was in safe hands. With all the wiring done to an exceptional quality I doubt I'll ever have an issue with the install. Now to enjoy all that free power.
16 April 2021
Original Review on 14-10-2020:
Easy process, Awesome people and attention to detail!
Dealing with Alex and all the staff at Sydney Air & Solar was a pleasure!With possibly a slightly more unorthodox installation Alex recommended the best way to proceed based on the site, my requirements and also was able to remain budget conscious.
Installation proceeded without issue and was completed in a timely manner and with a very high level of attention to detail. All rubbish was removed and they left the site clean and tidy!
I can highly recommend Alex and staff to anyone looking for a solar install!
6 months later we asked Anthony: "Are you happy with the performance of your system so far?"
yes! bills have reduced to approx what I expected and in some cases a lot cheaper.I am hoping to expand with batteries in the near future.
01 April 2021
The Best!
From the start of the Quotation process right through to the installation and beyond, we have the highest praise for Sydney Air and Solar. Their Customer Service is second to none. The quotation was done professionally and efficiently by Alex, and the installation of our Solar System, was handled brilliantly by their expert installation team. We were very impressed by the entire team's work ethic and would have no hesitation in recommending them to prospective customers.19 March 2021
Excellent job
Very pleased with our installation by Sydney Air and Solar. They took the time to discuss the best options for our circumstances and talked us through the process. Communication was good throughout. Installation was excellent, neat and very professional. System is working well as expected. I'd thoroughly recommend Sydney Air and Solar.Panel rating: 5/5
Inverter rating: 5/5
14 March 2021
Very professional and excellent customer service.
If you’re after no nonsense solar installer look no further. Alex the owner is very knowledgeable about all the technology around the industry. They will give an accurate quote and are very attentive to details in their installation process.I highly recommend Sydney Air and Solar.
Panel rating: 5/5
Inverter rating: 5/5
11 March 2021
Excellent Work
The unit is performing to capacity expected, installed by first class tradesmen who work hard and with safety always the major concern. All components used as described in quote, reasons why they were used fully explained .Very pleased to have chosen this company, Site examined for maximum use of panels and place left clean and tidy, everybody we contacted were pleasant to deal with all the time. Would recommend this company for your solarInverter rating: 4/5
17 February 2021
Professional and Very High Quality Solar Solutions
Very happy and impressed with our Solar install by Sydney Air and Solar. Aleks and the team were very professional, honest and customer focused. They were proactive and a pleasure to deal with. They provided great advice and answered my many questions about the competing technologies to provide the best system for my house. Aleks came out and inspected my house to ensure the best tailored solution for our house/outlook/shade profile. He also came out during the installation to oversee the work which was a little complicated but conducted quickly and efficiently. A well tuned outfit who care about the systems they install. The team also provided amazing backup service and updates on next steps with the electricity provider. I highly recommend Sydney Air and Solar and intend to use them again to install another system for my holiday home.Panel rating: 5/5
Inverter rating: 5/5
16 February 2021
100% Satisfied from start to finish
From the start with getting advise on the best option for my needs, to delivering and installing a great system, the team at Sydney Air and Solar were fantastic.I had been toiling with the idea of getting a solar system for some time, and getting a lot of salesmen trying to sell a system, it was breath of fresh air to talk to someone who was passionate and was able to advise on a system best for me (without the BS!).
The installation was done without fuss even though they were faced with some challenges truly professional workers!
Really happy with the system and surprised with how well it is performing.
Panel rating: 5/5
Inverter rating: 5/5
14 February 2021
Vinosa review
Whole process was explained in detail and was aligned to customers specific circumstancesInstallation was well planned and speedy in installation
All staff involved were professional and courteous
Follow up was timely and useful
05 February 2021
Great customer service and amazing system
From end to end the process was seamless, Alex and his team provided support and answered all my queries.Installation was great, the team was on time and didn't leave until the system was installed, minor hiccups were sorted immediately by Alex
Very happy with the setup and quality of the system
Highly recommend Sydney Air and Solar
Panel rating: 5/5
Inverter rating: 5/5
03 February 2021
Excellence delivered easy.
From initial contact to quote was super easy and options were discussed. Once I decided what I wanted they set an installation date. The team turned up on that day and installed the whole 10kw system and an air conditioning unit.They showed me how everything worked, cleaned up after themselves, packed up and left. They called me to see how everything was a few days later. Could not be happier.
An excellent company.
02 February 2021
Very High Standards
Getting solar installed was something I always wanted to do. However, being an aircraft engineer, my standards are very high and my expectation is for things to be done perfectly. So finding the correct company to reach these standards was extremely important for me. This saw the process of installing solar drag on.Sydney Air and Solar was recommended to me by a trusted friend. From the time I contacted Sandy with my details and then going through the quoting process with Aleks, everything felt right. Aleks discussed my requirements and managed to maximise the power output from my limited roof space. I could tell that Aleks was knowledgeable and was selling quality products. He provided me estimates of savings on my bill and after receiving a few bills, these savings estimates were spot on.
The installation process was carried out on time and professionally. I was constantly looking over the installer's shoulders and was extremely satisfied with the quality of their workmanship. It was also satisfying seeing the person that provided me the quote was actually involved in the installation too. Aleks also spent the time to explain to me in detail about the system operation and the safety shutoff procedure.
Following the installation, the required paperwork was completed by Sandy and forwarded to my energy provider. It was a seamless procedure having the solar connected to the grid.
I believe the best way to endorse a business is to recommend them to family and friends, and that's what I've been doing. I can't recommend Aleks and his team highly enough.
Panel rating: 5/5
Inverter rating: 5/5
01 February 2021
Very Professional and Friendly Team
Thank you Sydney Solar for an outstanding job on my solar panel installation. We are very happy with the all team from sales to installation. The solar panels is saving us a huge amount of money in power bills.Panel rating: 5/5
Inverter rating: 5/5
01 February 2021
Extremely satisfied - right decision made
I spent a good deal of time researching systems and installations and I found some to be quite confusing or not quite as the seemed on paper. Alex and Sandy laid it out very well, with all of the information I needed.Alex was the only installer to actually come out and inspect the premises to provide the quote and to ensure any bugs were sorted out before the job was started.
They were on time, quick and the post installation service was great.
It really took the guess work out the process.
Panel rating: 5/5
Inverter rating: 5/5
01 February 2021
Excellent!
Totally professional installation and customer service. Excellent panels and superior service.21 January 2021
Professional Installers and Quality Product
Sydney Air and Solar were a pleasure to deal with. Sandy in the office was a great communicator and Alex and his team were professional on site and did a very tidy installation job. The system is working a treat!Panel rating: 5/5
Inverter rating: 5/5
20 January 2021
Professional and friendly team
The team at Sydney air and solar were a great company to deal with throughout the process of having solar installed.Sandy and Alek were always clear in communicating and open in discussions about what was the right approach for the design for my property, with the entire solar market full of info the pre sales conversation was great.
The team on install day were professional, detailed and meticulous in their installation making a continual effort to ensure the install blended into the house and securely installed without having unnecessary cabling being exposed on the side of the house.
The team took the time to walk through the setup, how it all worked and openly chatted about the setup as I'm a little technically obsessed so was a great experience
The after install communication was also great so getting it all setup with our provider was a breeze and much easier than expected.
Thanks to Alek, Sandy and the team there, couldn't be more happy with the result.
Panel rating: 5/5
Inverter rating: 5/5
20 December 2020
the follow up and the checking the system is working properly.
The installation was very fast and the workmen cleaned up the location.08 December 2020
7.7 kw Q cell & SMA inverter sola PV
We are pretty stoked with our new solar system. Got some great design advice from Alex to split up the system into two banks east and west. It makes power from 6 am to 730 pm in summer. Averages around 30kwh per day. Yesterday we did 38kwh. Average bill on coal was 29kwh so quite pleased. Good for us and the environment so it’s a no brainer really.The instal guys worked hard and fitted us in around some bigger jobs before Christmas so we were grateful for that. They were clean always polite despite the terrible heat and seemed to know their job really well. I am pleased with the panels and inverter installation wiring is really neat. Great job.
Overall the whole team was excellent from start to finish. Sandy gave me all equipment specs I asked for. They are a professional bunch and I would certainly recommend them to people I know. Thanks Alex and the whole team. Much appreciated.
03 December 2020
Professional; knowledgeable; and above all, very competent.
Having experienced a wide spectrum with respect to electrical workmanship, I am happy to say Sydney Air and Solar can be held in high regard. The team are professional, knowledgeable, helpful, and receptive to client requirements and constraints. The system installed at my residence was well designed and installed with a high attention to detail in mind. I can honestly say one could recommend their services with a clear conscience. Lastly, I must recognise how instrumental this website was with respect to putting them in contact with myself via the quote request process.Panel rating: 5/5
Inverter rating: 5/5
29 November 2020
Great advice, a fantastic install team and friendly, professional customer service .
Alex lead us through the solar process with professionalism and offered great advice to make sure we made the best decision for our situation. The installation team were on time and did a great job. Everything ran very smoothly and the customer service was fantastic. Very happy with our system.
17 November 2020
Sydney Air & Solar - Highly Recommended - Excellent Customer Service
Excellent service from Sandy, Alex and the installation team. Sandy was very prompt in answering any questions and providing numerous quotes on various options - full marks for friendly helpful and extremely efficient service. Alex discussed various options without any sales pressure. The installation team were very professional, polite and tidy in their work. Alex inspected the installation personally. Alex and Sandy also organised the paperwork for the new meter fitment. We would recommend this company extremely highly.05 November 2020
Quick Sales, Good Communication, Quality Installation
Was a smooth process to get the quotes to the actual installation. They also serviced my air conditioner on the same day too which is a bonus.Inverter rating: 5/5
The Best of the Best
I had a 19kWh system installed about 2 years ago and more recently 2 x Powerwall 2's.From first contact to completion of both installations the process was simple and smooth, with paperwork handled by Ines & installation by Alex.
A great team to deal with and all completed as promised. Alex was very proactive during design & has always been available for support.
The system has functioned flawlessly to date.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5