Surge It Solar and Electrical

Surge It Solar and Electrical Reviews

5.0

Based on 231 ratings
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About

Why use us? Good question as we are not the absolute cheapest and we will never be and nor do I plan to be. What we are is a quality company, with quality staff and quality work ethics which will far outweigh a small few $100 saving you may catch with somebody else. Our reviews speak for themselves.
All our installations are done in house, we don't use subcontractors or salesman. You will deal with one person from start to finish.
We have successfully been in business since 2012 and completed over 5000 installations through a rocky industry. Our diversity of work outside of solar will keep us around long after the fly by night sales companies have liquidated.
We are here for a long time and plan to stand by our work for many years to come.

Reviewers report paying: $5,300 - $7,200 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Surge It Solar and Electrical Reviews (231)

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Average Scores

4.9/5

Value for money

5.0/5

Quality of System

5.0/5

Installation

5.0/5

Customer Service

  • 5 star 207
  • 4 star 24
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Fantastic business with awesome service

From the time they contacted me I knew I was dealing with an honest and truly local business. They were quick to respond and on the day of installation the team turned up on time. They kept me informed throughout the install and thoroughly explained how to get the most out of the inverter and app. The team cleaned up every bit of mess at the end. My wife and I are very glad we chose Surge It and will recommend them to anyone and we would use them again in a heartbeat.
Inverter rating: 5/5
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Excellent service

Excellent service and prompt. Very happy with the product. SolarQuotes also made the process very easy. Much appreciated.
Inverter rating: 5/5
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Very Pleased

Efficient Tidy Prompt Perfect All Round Helpful.
Thanks Surge It.
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Quality Installation by Surge It Solar Team

I recently purchased a 13.2kW solar system from Surge It Solar and Electrical. Damien and his team were punctual and executed the installation flawlessly. Their pricing was not only competitive, but the quality of the installation was exceptional. I will definitely consider them for any future solar needs.
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Dedicated service

Surgeit electrical are prompt and transparent with their quotes. Nick, the business owner, came early on a Saturday to do our quote, the day after I first contacted him.
He had written quotes emailed to me within a week, and explained the system he recommended and why we shouldn't spend more on micro inverters for our roof.
The installation went smoothly, despite our roof being steep and slippery.
I wouldn't hesitate to use Surgeit again, and have done so for other jobs since.
Panel rating: 4/5
Inverter rating: 5/5
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Excellent information provided with prompt and efficient service

Quote was prompt and detailed
Installation was efficient. Installers obviously knew their job.
System was connected to grid with all necessary paperwork submitted by installer.
How system worked was explained and demonstrated clearly.
Follow up service in relation to an internet connection for the system was excellent.
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Inverter replacement by Surge It Electrical

Very prompt service, professional installation and value for money. Highly recommended
Inverter rating: 5/5
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Large System installed successfully

We came to SolarQuotes through Choice gave then the detail we were after and let them select the 3 groups to quote. This process was very easy and efficient.
Surge It Solar was prompt with their quote and also very helpful with questions.
Once we selected Surge It Solar we confirmed details and less than a week later they were at our house.

They arrived when they said they would and cleaned up after themselves. The 13.2Kw system, plus inverter and car charger was all done in about 6 hours. It was very efficient, the Surge It Solar team was excellent, and we were feeding solar into the house when they left with the app working so I could see what was happening.

Overall very difficult to find a fault.
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First rate system and service

Prompt friendly device - I got honest advice about what system would suit my needs. I didn't feel pressure.
The install happened in a day with minimal disruption. I was up and running that night. The team explained what to expect from my solar and how to get the most from it all.
Highly Recommended.
Inverter rating: 5/5
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Fantastic Installer

Fast and efficient Helpful and knowledgeable. Great team who went out of their way to meet our needs. Connected us to the grid, explained how to read the inverter info and installed the app for us. Very happy to recommend Nick and his boys.
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Great Solar & Electrical Installation

Surge It Solar & Electrical installed a 6.6kw solar roof system to our house. From the initial quoting to the end installation process, the work was carried out in a timely and well communicated professional manner. All questions and queries answered from start to finish.

The instal was so good we got Nick to quote and instal a smoke alarm system and internal lighting as well. All work was neat and tidy, operating as advertised, and work area left clean.

All work was competitively quoted and priced with no extra costs.
As a licenced installer, Surge It electrical provided exact peace of mind to electrical work in our home. I would highly recommend Surge It Solar & Electrical. Thank you, Nick and your professional team.
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Very neat installation

Surge It arrived on time and the installation proceeded quickly. I'm a bit of a stickler for orderly and neat work and was not disappointed. I had an air conditioner installed at the same time as the solar panels. Surge It ran the wiring/pipework together on my old timber house so the visual aspect is minimal. Very pleased overall.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Excellent installer

All staff from sales to installers to proprietor have been professional and approachable
Panel rating: 5/5
Inverter rating: 5/5
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Worry free solar install

From start to finish the whole process was professional and worry free. This is very important when selecting a company to install solar. Advice was detailed and made decision process simple. Surge it Solar attended to absolutely everything which is great when you know nothing. The install technician really knows his stuff. A seamless process from beginning to end. We are very happy.
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Happy Customer

I'm very happy with my solar system purchased and installed by Surge It Solar.

I initially got 5 quotes and even though Surge It Solar wasn't the cheapest (nor the dearest), I felt that they were very professional and would do a great job. My instincts were right and from purchase to install to an up and running system, everything went like clockwork.

I can highly recommend.
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Like a breeze: Hassle free and lightning fastquick with top notch workmanship

Wasn't impressed with the quotes received from the 3 installers picked by SolarQuotes so I looked for another installer with platinum status on SolarQuotes and found that these guys have some decent specials on their website for a range of solar packages with good value. I contacted Nick and asked for a visit and a quote. Everything moved so fast and hassle free, no bullshit, no sales pitch just straight to the point. Ended up getting the system installed in 72 hours from the first call till getting the system up and running and for the same price which was advertised on their website, plus a free smart metre and free hot water timer. They requested just 10% deposit, had a mere 0.8% credit card surcharge and were open to using any other manufacturer for panels or inverter. Installation was super neat and they left the premises tidier than it was. Special thanks to Kyle, the super helpful sparky who installed the system. Actually the system could have been installed in 48 hours if I was available for installation one day earlier. Super impressed with the whole process and can't recommend them enough.
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Original Review on 05-09-2023:

Solar quotes takes away some of the dark magic behind solar

We are about 50 percent through our installation and all is going well so far. Surge it may not have been the cheapest of the 8 quotes provided, however it was one of the 3 recommended by Solarquotes, and they were very professional and easy to deal with.

I would like to rpovide further feedback at the completion of my installation, and once i have my system up and running to the grid and my house. looking forward to my first plunge forward into the battery / solar supply market pool! Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hey Russell,

Im sorry to hear you are not 100% happy with your expectations of the solar system and battery we completed for you late last year.

As we have discussed on a few occassions now, your usage has doubled since our original quotation/ performance estimate therefore altho the system is doing extremely well you are now using more power. another thing to consider is power prices have gone up by 25% since then aswell.

My reccomendation is that we add on a couple of batterys. currently you have a stack of 4 which we can add on 2x additional 3.2kwh batterys which will bring it up to 19.8kwh of storage.

This will help to compensate your heavy night time usage, and bring the bills back down to where you were expecting them.

10 months later we asked Russel: "Are you happy with the performance of your system so far?"

No.

However, in saying this, I am taking this to mean the Solar system and my overall expectations of the performance and cost savings to me of having a solar system installed.
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Quick, easy and prompt

Detailed explanation of solar options. Very quick process to install and good value for money.
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Fantastic Installer

The guys at Surge It are very professional. They know their business, are reliable and provide great service at reasonable price point.

Nick took the time to understand our requirements and details of the location.

The installers were neat and quick, providing a detailed handover. The system has been up and running perfectly since the install was completed on the day.

I am a repeat customer and have had a similar experience with a previous install on my old house.
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Fantastic installer

very happy with the work they have done, very professional

good customer service
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On time and on budget

Nick and his team were punctual professional, considerate of the neighbours and cleaned up after the job.
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Excellent speed, and tailored to the customer

Nick called me very quickly to follow up with my inquiry, and spent his time listening to my needs, and providing suggestions to best suit them. It felt highly personalised.

On the day, the team were quick to install and set it up, explaining everything along the way.

At all stages, I felt the team really put the customer first - and I'm really thankful for Nick and the team in sorting out our solar neesa.
Panel rating: 5/5
Inverter rating: 5/5
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Quality installation

Professional from start to finish with advice and information to allow me to make the best decision. No pushy sales. Quality products, always value for money, never cheap.
Very happy with our system and the way it was installed. The installers were professional, efficient and respectful of our home and family.
Have already recommended this company to family and friends.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Thankyou Sean, your business was a pleasure
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Fast Professional Install !!

Nick and the Team did a fantastic job, provided a quote, came out to site to check that it would be all good.
installation happened fast, even with all the wet weather we had. The team was punctual and tidy!
everything was organised and the follow up has been great.
highly recommend Surge It and the Team!
Panel rating: 5/5
Inverter rating: 5/5
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A company that cares about the client

Nick took the time to understand what we really required and made appropriate suggestions.
Their installs went to extra effort to install wiring inter wall for a clean and protected wiring.
Inverter rating: 5/5
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Second time using Nick and the team

Nick gives honest advice and doesn't sell you something you don't need.
One of the few trade companies I've used that care about the quality of their work and tidy up after themselves.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Very happy with this local solar business

We were very happy with our solar installation & to us it is great that we could use a local business
From our first meeting with Roy who answered all our questions & talked us through everything that would happen, to Nick arranging everything so quickly & promptly. We were also impressed with the Surge It Solar crew who installed everything. They were efficient, polite & very friendly & only too happy to explain everything to us again.
We have no hesitation in recommending Surge It Solar
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Good installer, everything done with a minimum of fuss and a great install

Were the first to provide a quote and responded to our changes quickly and answered questions clearly and factually without the hard sell. System proposed was exactly what we wanted based on our research on SolarQuotes and elsewhere. Once we accepted the quote the measure up and installation occurred very quickly with it all been done within a week or so which was exceptional. Customer service and the installation team were top notch, suprised how quickly they did it on a very hot Brisbane summer day.

Grid connection still a work in progress due to the holiday period but have helped organise it and given tips to progress it.

Would strongly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Fantastic Installer/Great Local Business

Nick and the team were nothing but a pleasure to deal with. It’s was clear from the very first interaction that we were dealing with people who had our best interests at heart rather than another salesmen with limited technical knowledge who just wanted to close a sale. Nick and I had a number of conversations during the quoting process as we were adding new system to complement an existing system and need to work through the various solutions. Nick was very patient during the process and gave us prompt and useful information to be able to make an informed decision. In the end we ended up going with Jinko 440watt panels and a fronius inverter for 7.9kw system to complement the existing sunny boy which still seems to be ticking along nicely. The installation process was swift and the boys knock over the job in a single morning. Nick and Damien have been great in the setup process as well. Many thanks for your help team and we look forward in working with you again as well as recommending you to our friends and family.
Panel rating: 5/5
Inverter rating: 5/5
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Quality instillation and a competitive price.

Nick was a pleasure to deal with. He was very communicative, and nothing was a problem. From the time the quote was done to instillation was a very quick process. We installed the 13.2kw system with a Fronius hybrid inverter. I would highly recommend Nick and the crew from Surge It Electrical for a solar instillation and other electrical work. Will definitely use again if needed.
Panel rating: 5/5
Inverter rating: 5/5
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Retailer with honest advice and answers

Surge it Solar and Electrical provided a prompt reply and quote for work to be carried out. Answered questions openly and quickly and made suggestions that best met my solar needs and price.
Inverter rating: 5/5
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Knowledge ,Experience and a willingness to Listen

All three companies recommended where prompt with there contact and all provided original quotes in a timely manner. The differences in systems, size and price helped to narrow down the next level of comms and request for information.
Surge where very responsive whilst offering both a mid and higher end system options, with variations of panels and inverters.
As we where repainting our tile roof, they worked with the roof restoration company around timings and installation, whish was convenient and ensured we got the process locked down seamlessly. The installation team where respective, punctual, where meticulous in there workmanship and tidied up after they had finished the install.
The team worked with myself to set up the app on my smart phone, and explain any potential issues that may arise, and how to reset the system and how to close down the system, the timer switch put on our hot-water system etc etc etc..
The owner arrived with the team to ensure all was ok and made contact at the end of the install to ensure we were happy with the team and the install. They have arranged for our electricity provider to visit the premises now install has been completed. We will wait and see how much this will reduce our quarterly bills.
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Great job.

From initial interview with Roy to fully installed operating system within seven days.
Everyone associated was friendly, helpful and most importantly knowledgeable.
Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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Happy with results

Polite and efficient installers
Helpful information during quoting process.
Professional looking installation.
Value for money.
I would recommend surge it highly.
Panel rating: 4/5
Inverter rating: 4/5
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Great value for money

From the free quote to installation, Surge it electrical were very professional and helpful.
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6.6kw on a small roof (Jinko & Sungrow)

I recently had a 6.6kw solar system installed on my space-limited roof, and I couldn't be happier with the whole experience.

Nick was patient and professional while explaining the various solutions available and their respective pros and cons. What I appreciated most was that there was no upselling, and he helped me select Surge It after carefully evaluating quotes from numerous installers with different panel-inverter combinations based on ratings, reliability, communication, and years in business.

Once the decision was made, Nick and his team wasted no time in getting the installation arranged within days of confirmation. They made the most out of the limited space available on my roof, managing to fit a total of 15 panels, just as I had requested.

The installation itself was smooth and professional. Nick's team arrived on time and were friendly throughout the process. After they were done, I was pleased to see that they left little to no rubbish behind and even took the time to wipe down the walls.

The customer service was commendable as well. Nick was quick to respond to any queries I had, making the whole experience even more pleasant.

I highly recommend Nick and Surge It for their exceptional service, reliable products, and overall professionalism. If you're looking for a solar installation without any hassle and top-notch customer service, look no further.
Panel rating: 5/5
Inverter rating: 5/5
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10.3kw system (Trina and Sungrow)

The quoting and sales process was seamless - Nick gave the options as needed without problems.

Nick is professional and good to work with - the service was done on time and the job was left clean and tidy.

This is the second system we've installed with surgeit and would happily recommend them.
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Fantastic Install - Very happy

Nick was quick to quote, and provided an excellent plan for our property with a range of price tiers.

I recieved quotes from two other companies as well, in order to work out what we should be spending, (one dodgy salesman left in a tantrum after I didn't sign there and then with his pressure tactics and glossy company brochures I had to sit through for an hour, while he was fanatically chewing gum).

Surge-It's quote was the best thought out for our purposes, which also allowed us to provide more power to the grid to earn money for unused Kw. I chose Surge-It from Solar Quotes, as his company had high ratings, and I was looking for a company that would look after the install professionally.

The installation was very quick. It rained a bit on the first day, so they ran the wiring and installed the inverters and panel mounts first, and the following day they completed the panel installation. Our panels were running full power by lunchtime. The inverters were easy to understand how to use, and they connected to our wifi so we could see their output and our consumption easily. All the team were very polite and friendly and answered all of my questions.

The customer service with Surge-It is good. Nick is fast to respond and has helped me with any inquiries I have had.

Overall, I can highly recommend Surge-It has a quality installer.
Panel rating: 5/5
Inverter rating: 5/5
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Highly Recommend, Excellent Service and Solar Information

After researching what solar panels and systems we thought we wanted, we contacted four different companies based on their Google reviews and recommendations from others. We asked them all the same questions regarding the different solar options we were looking at. We chose Surge It Solar and Electrical in the end and were extremely impressed with their customer service, extremely fair pricing, and efficient installation and handover process. The knowledge they provided to help us understand the pros and cons of the systems we were looking at, and help us get exactly what we needed, was extremely helpful and delivered in a professional manner. It was clear we were getting the information we needed, and we could make fair comparisons rather than being 'marketed' to. The turnaround from request, quote, and installation was exceptional. Dealing with this company was completely stress-free, and we would highly recommend them to anyone who is looking to upgrade or install solar in their home.
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Super professional, great job completed to a high standard - easy to deal with!

Nick and the team from Surge It Solar and Electrical have become our go-to sparkies for a while now and this led them to being our installer of choice for our new 19.61kw solar system.

This including an Electric Vehicle charger for our new EV which arrives in a couple weeks. They use only top-notch products (confirmed through Solar Quotes Website and months of my own research) with REC panels and Fronius inverter and Wattpilot Go EV Charger used for my place.

They set us up on the various apps and had the full install done in a single day. Not a scrap of rubbish or packaging left behind either - a super tidy crew. They were all prompt and efficient. Highly recommend the Surge It team if you are thinking of going solar or getting an EV.
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Couldn’t be happier!

Surge It were great, all rubbish was cleaned up and removed from site. Technicians that attended for the install were polite and professional.
Panel rating: 5/5
Inverter rating: 5/5
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Looking for an honest installer? Look no further.

I got a total of 4 quotes, three through SolarQuotes and one via a friend. Nick from Surge IT Solar and Electrical set himself apart from the rest during the quotation process being the only one to provide a quote that took the shading issues that we experience into account, without being prompted to do so. The installation team consisting of Luke, Pat and the apprentice was very experienced and did a very neat install. Top marks guys! Thank you!
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Satisfied customer

We have been looking at getting solar for some time. The only thing that held us back was the minefield of advertising and offers found online and other media. It’s a big investment and we wanted to do it right first time. We used the solar quotes website and cross referenced other online reviews and narrowed our search down to 3 local installers that we felt would do right by us. I found Roy from Surge-It, was more than willing to answer my many emails and phone calls- his customer service and genuine belief in the products they sell was the point of difference in the end. Then the install happened- the team turned up when they said they would, did a neat job. Followed by the owner Nick supporting me in setting up the fronius app and checking-in to see if I was happy with everything. I am really pleased that we chose to go with Surge-It, Thankyou team!
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Fantastic service

Extremely happy with service. From the initial quote nothing was too hard. Roy came out a number of times to answer all our questions and explain to us in laymens terms what was best set up for us. We had our system installed within 2 weeks. Installation was a breeze. 4 hours and job was finished
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Excellent!

Nick was excellent to deal with through quoting to installation. Nick was upfront and honest with costs and quality of systems and provided scaled options based on our budget.
The installation team were all great and communicated well with us during the install and demonstrated how the app and functions work.
Highly recommend!
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Professional installer

Surge IT electrical provided the BEST service in numerous ways.

From initial consultation, Nick (by due diligence) saved me from signing with another company, who were offering an inferior yet more expensive product. He then offered me an extremely competitive price whilst adding additional works (pulling off my current solar panels and inverter) to improve the overall efficiency of my solar system. I got the impression that Nick cared more for the customer than getting the sale.

All my questions were patiently answered, the quote was highly detailed and the work was completed within days of signing.

The installation was done with the utmost care, all rubbish removed and the place was left clean and tidy.

Nick and his team provided a professional service from start to finish, they even removed my old satellite dish which was beyond their scope of works, also set my pool timer to run during the hours of peak sunlight to make my system work for me

The only Solar Installation team that I will ever recommend is Surge IT Electrical. 
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Quality, great service and install and punctual.

Nick and the team were a pleasure to deal with. We were recommended him by two sets of friends and couldn't recommend Nick and the team high enough.
We signed a quote one day and by the next day we had a fully installed and operating system.
Nick has a no frills approach and is direct and honest and cuts through a lot of the jargon in the industry. The sales process was easy, there was no overselling and they made sure that the system would meet our needs and future needs.
The install process was seamless and the quality is fantastic and very neat.
Nick answered all of our questions through the process with no hassle and simple explanation.

Thanks Nick and team
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Original Review on 31-07-2022:

Prompt and Professional

The quoting process was easy

The installation went smoothly

The customer service was excellent Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

10 months later we asked Kirk: "Are you happy with the performance of your system so far?"

Yes
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An incentive was offered by Surge It Solar and Electrical for this review. Learn more here.

Great quality work and panels, great price.

Highly recommend Surge It, super friendly and easy to deal with. They were prompt and ready to go on install day and were all round great team. Showed me how to set up the app and what does what, really happy with the quality of workmanship.
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Quick turnaround, great installers, quality product

From start to finish Nick at Surge It was professional and accommodating, we were fully informed of all options and requirements. Now we have a great 6.6kw system installed, Luke and Pat the installers did a wonderful job. You can’t go past Surge It.
Inverter rating: 5/5
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