Sunset Solar - Company Review Notice Sunset Solar - Company Review Notice
Sunset Solar

Sunset Solar Reviews

4.8

Based on 10 ratings

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About

Sunset Solar is a Solar Power Installation company based in Anna Bay and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $7,000 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Sunset Solar Reviews (10)

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Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.9/5

Customer Service

  • 5 star 7
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

An incentive was offered by Sunset Solar for this review. Learn more here.

Dedicated, efficient, thoughtful, happy installers!! ??

From our first contact, John was keen to share his knowledge of solar panels and very soon created the most environmentally and cost-efficient solution for our new home. John and team arrived earlier than the scheduled time (!! So efficient!) and worked for two long days straight, around our removalists - and in the rain!

We have found John and team to be very friendly, helpful, understanding, polite, clean and so positive! We are happy to recommend John and his team as our favoured option for solar panel insights and installation, in the area - Well done, and big thanks, to John and team from Sunset Solar!! ??????

Warmly,
Stephen, Jennifer, Rebekah and Aysia
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Excellent Customer Focus

John and his team were a pleasure to deal with from the initial enquiry through installation and commissioning our new 10.5kw solar system. John responded to our initial enquiry personally, came out to view the job onsite and discussed and explained the various options before providing their proposal. Once we accepted the proposal his team installed the system quickly, were polite, efficient and professional and left the job site spotless. John then returned to commission the system and the power meter and explained how the system worked and answered our questions. The system is operating exactly as proposed and we would not hesitate to recommend John and his team at Sunset Solar. First class!
Panel rating: 5/5
Inverter rating: 5/5
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Highly customer orientated installer

No fuss sales/quoting process.

Yes polite, tidy and punctual.

Seamless installation and connection.
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My solar experience

John was professional and helpful. I compared like for like panels and inverters and his quote was cheaper. The only complaint I would have is that he told me he would install the inverter in my garage for no extra cost. This was not written in the quote and when it came time for installation he didn’t want to do it. I am not too happy with the inverter being on a west facing wall with only an aluminium cover over half of it. The cover is actually very dangerous and I am looking into how to make it safer. Anyone could walk into the very sharp corners where it is installed. The connection was all fine. Just waiting for a first bill now!
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Great all around

Installer and price was very good, very happy with the work done by Sunset solar, was a bit surprised overall by how much extra hassle was involved in the end by having to have a meter isolator installed so that I could the upgrade to a smart meter through agl and finally was taken off flat rates and onto a demand structure so im still waiting to see how that plays out overall, also potentially having to have my tv aerial moved to stop it shading panels. Just lots of little hassles but overall happy.
Inverter rating: 5/5
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Good local sola and service

Sunset Solar team were really thoughtful and polite. John gave us several options that suited our budget , and he even said they could do any brand of panels and inverter in the market. He is CEC accredited designer and installer himself so he is a cut above the usual sales types that come round , that if they even bother .
In the end the price was competitive and the install was done on time with no hassles . Top job , top local company

Inverter rating: 5/5
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Holly

Sunset Solar installed a 9KW microinverter system on our house and we haven't had a power bill in summer since , with winter bills being under $150 per quarter. They were very informative , easy to deal with shy away from a warranty call on one microinverter a year later. It was replaced within a fortnight. Good prices , good tradesman, top customer service.
Inverter rating: 5/5
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Simple and efficient installation - happy to recommend

The process from initial site inspection, quotation, authority application and installation was simple, efficient, and professionally executed.
Sunset Solar assessed our electricity requirements based on useage, and recommended a system which would meet our requirements.
There was no pressure to included upgrades which may or may not be useful in the future.
The system was installed and operating all within the timeframe quoted.
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Original Review on 11-05-2018:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Carl: "Are you happy with the performance of your system so far?"

Yes totally happy with the system and if there is ever a rebate on batteries we will be definitely getting one.
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