Sunlogics Reviews
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About
Sunlogics is a family owned Solar Energy Retailer & Installation company based out of Brisbane servicing the South East Queensland. We have over 15 years of industry technical experience and are dedicated to providing Australian’s with the best solutions at an affordable price, without jeopardising high quality workmanship and exceptional customer service. Sunlogics Australia specializes in Grid-Connect solar power for Residential & Commercial properties as well as efficient storage solutions.
Reviewers report paying: $7,000 - $9,350 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Sunlogics Reviews (39)
Show Most Recent reviews from All time
Average Scores
5.0/5
Value for money
5.0/5
Quality of System
5.0/5
Installation
5.0/5
Customer Service
- 5 star 38
- 4 star 1
- 3 star 0
- 2 star 0
- 1 star 0
20 November 2024
28 October 2024
very professional and seamless process.
First up i would like to say i have never experienced 3 separate groups of tradespeople call me quickly, arrange for on site quotes and actually show up within days of being requested for a quote. Normally i am chasing tradies for weeks to get them to show up for quotes, It was a very pleasant experience getting my 3 quotes thanks to SolarQuotes.Right from the initial quoting process the company I went with, Sunlogics, was a stand out. The person who came out to quote actually got up on my roof and had a good look, fully explained the need for optimisers with the amount of shade on my roof and explained how they worked. They explained the need for some minor works on my switchboard to accommodate the system. Neither of the other two companies who quoted got up on the roof, only one mentioned the need for optimisers, that company also noted the need for some minor works on my switchboard. The third company didn't even look at my switchboard.
Sunlogics payment requirements were also reasonable, 20% deposit, balance within 15 days of invoice issue at the end of the project. The other company that was in the same ballpark price and system spec wise, basically wanted 50% payment up front, and the balance paid before installation or at the latest on the day of installation. Needless to say i wasn't doing business with them.
The install crew were very professional, kept us informed throughout the process as to what was happening and showed up when they said they would. They left the site spotless after they were finished. The install ran over due to some difficulties they had getting cabling through my tight roof space, but they were able to complete the work early the next business day. They ran me through the system and made sure i was comfortable with the process for switching to backup power from the battery in the event of a power failure, and explained to me how the system works, powering the house first, battery second, then feeding the grid. They showed me how the monitoring app worked.
They made what looked like a daunting process on paper a seamless and painless process from start to finish.
Supplier Reply:
Thank you for your glowing review Andrew, it has been a pleasure!
19 June 2024
Fantastic Installer
Was extremely happy with the service and professionalism with the installations. The Sunlogics team was very friendly and happy to explain the functionality of the system being installed. They organised the grid connection after the install and showed us how to use the Solar App.Panel rating: 5/5
Inverter rating: 5/5
02 February 2022
Amazing Communication and Quality Care
We received quotes from two different companies for solar panels. Both companies were able to answer our questions and provide photos of the desired placement of solar panels. However, we felt at ease with the process almost immediately with Akshay. He was easy to speak to, polite, punctual and the quoting process did not feel like a 'sales pitch'. We felt comfortable with him and believed his team would be best for the job only by how we jived with him. The quotes from both companies were competitive and on-par with one another but we are relieved and happy with our choice. Shashank and his team were lovely to deal with on the day. Shashank walked me through the installation once completed and all instructions were easy to follow. This is a family owned business who clearly care about their customers and providing the best service they can. As the boys installed during a heatwave, we were told by Akshay there were sweat marks on the panels they were not happy with. Due to this, they organised cleaners to come out and clean them two days after installation. We were blown away by this.Thank you to the team for a wonderful job! We cannot recommend Sunlogics enough!
11 November 2021
Brilliant!!
Akshay and Shashank were brilliant! I was hunting for solar quotes for some time and Akshay provided me the best price and rang from several quote I received. I selected the REC panels and for some reason they were not available due to high demand and low stock but Akshay did not disappoint, he some how got hold of them and 'Shunk' with his boys were so quick and organised like a well oiled machine and got the solar up and running in no time!!. So if you looking for Best Price, Professionalism and most of all hard working guys who put their heart in what they do, then these are the guys you need to call. Wish you all the best Sunlogics!!Panel rating: 5/5
Inverter rating: 5/5
26 October 2021
Great Experience
Wanted to install solar panels, seemed a hazy maze with all the different options available. Got in touch with Akshay who made the picture crystal clear. Akshay came over, discussed all the options, provided a very competitive quote within a day, which I was very impressed and that was it. Installation was arranged , rain gods played their part, had to re arrange a day which was suitable for me, done without a fuss.On installation day, Shashank arrived with the team and methodically installed the panels.
Both the brothers, Akshay as well as Shashank were extremely polite and courteous, and answered all my queries
I was happy to give this local business a go and extremely happy with the services provided
17 September 2021
Best installer, stunning installation and smooth process.
The Sales and Quoting process was smooth and easy, Akshay was very extremely easy to work with, he answered my million and one questions, looking at different systems and their benefits and finally settling on a best fit solution for my property.Installation was great, they were there when they said they would be, they removed the existing setup and even organised for someone to come out and remove my old and nearly dying Solar hot water system and put in a electric Hot water tank.
My originally quoted panels were unavailable so they provided me the most recent version of panel without additional charge which was extremely generous of them.
There was a minor delay in installing panels due to high winds making it unsafe to continue so really happy for them to come back when it was safe to continue.
Customer service by the team at Sunlogics was fantastic, everything was clearly explained and they made me feel comfortable with the whole process.
15 July 2021
Outstanding Quality Great Team
Initial response to our enquiry was really quick and efficient. We had an appointment booked within a few days with Akshay and he was a pleasure to deal with..Very knowledgeable about solar and didn’t try to upsell us to a more expensive system and told us exactly which system would work for us and even provided links to websites of the products they use so we could research ourselves.
Within a few days of agreeing to proceed we had a full quote and an installation date and the job was completed to a very high standard within a couple of weeks.
Sunlogics take great pride in their work and their customers and have been a pleasure to deal with.
The solar market is a minefield but we are really pleased we got in touch with Sunlogics and highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
05 July 2021
Great Service and Support
The guys were fantastic, arrived on time and completed the work on time. They left the place clean and helped set up the app too.Inverter rating: 5/5
25 June 2021
High Quality System Competitively Priced
Akshay, was great to deal with giving a competitive quote with no high pressure sales.He and his team did a great job, the system was installed and up and running in one day, our inverter was connected to the wifi and I got assistance from Akshay in setting up the monitoring app.
A+ for customer service, our smartmeter was U/S from the supplier and our inverter sunshade came loose, the team were back out within 7 days to rectify these issues.
Very happy with Akshay and the team from Sunlogics, and have absolutely no issues in recommending them and I have since used them to do some other electrical work, a satisfied customer..
Inverter rating: 5/5
14 May 2021
Great install
I recently contacted Alshay from Sunlogic to meet on site to arrange a quotation to install a 10kw solar system on my new home. The whole process was made extremely easy. Alshay was prompt he, listnened to my suggestions.On the brand of inverter and solar cells he made his recommendations based on my requirements.
I received a quotation within 24 hrs and he was extremely competitive considering the quality of the system.
We had a great experience, the whole process was simple and easy to understand.
Installers were great and commissioning was a simple process once the installation was completed.
Sunlogic looked after all the paper work and arranged for Energex to finalise their part.
Thanks guys for your hard work!.
Ps. I would recommend Sunlogic for any solar requirements .
Panel rating: 5/5
Inverter rating: 5/5
29 April 2021
Getting solar made easy by Sunlogics
Sunlogics made the whole process of getting a solar system seamless and easy. I first spoke with Akshay who explained everything in an easy to understand manner and addressed any concerns and initial questions I had. He asked questions to gauge what system would be the best fit for our needs now and going forward. The products they recommend and install are spoken of quite highly when I researched them.Akshay pretty much took care of everything right up until install day. The Sunlogics crew arrived on time on the agreed day, installed the entire system and gave me a comprehensive run through all within a few hours. They organised the connection to the grid and all relevant procedures required for a solar install.
The quality of work is amazing and I have every bit of confidence in recommending them to anyone looking at a solar system, either new or upgrade, they can handle it all.
Thanks Akshay, Shunk and the crew at Sunlogics.
Inverter rating: 5/5
26 April 2021
Great Customer Service and value for money
From the initial contact through to final installation the team at Sunlogics Australia could not have been more professional. They took the time to understand our requirements and presented us with options which they walked us through to ensure that we understood what was being installed and the long term benefits. We have no hesitation in recommending them.Panel rating: 5/5
Inverter rating: 5/5
22 April 2021
Excellent communication and workmanship.
Very smooth process from start to finish. We are very pleased with the package that we ended up with. The communication throughout was clear and helpful. Would highly recommend.08 April 2021
Sunlogics solar system
I was very happy with my Sunlogics solar system installation. All the staff were very courteous and efficent and conscientious as they went about their job. The communication was great. I was kept informed all the way throughout the whole process. The job was completed in a timely manner even with rain delays. I would be happy to recommend Sunlogics to my friends.02 February 2021
Amiable and professional
Thoroughly amiable and professional from first enquiry right through to installed system and customer follow up. Highly recommended.
28 January 2021
Professional, Reliable and Trustworthy!
Was great to deal with from the sales teams right through to the installers. Sales team were transparent, honest and provided great advice without being aggressive. Communication was great.The install team were very professional, giving plenty of notice prior to arriving on site and took care with their work.
Even followed up after install to help with the setup of the app and any questions we had regarding the system.
19 January 2021
Thanks for the solar installation
Great customer service experience (including answering any further questions I had after install). Provided me with several options with competitive pricing and thoroughly explained the differences in simple terms. The installation was tidy and the installers gave me a good run down of the system afterwards. Sunlogics also organised the grid connection and kept in touch to check if everything was smooth sailing. Highly recommend!16 January 2021
Best electrician and solar provider in Brisbane
Sunlogics is definitely the best solar provider and electrician in Brisbane. They have provided professional advice prior to solar panel installation as well as courteous follow up after the installation. We had other electricians doing various jobs in our house in the past and they always leave a mess for us to clean up. Not Sunlogics - Shashank and his team always clean up the place after each day of work. It is the small thing that really show the professionalism of their work.07 January 2021
Sunlogics - Exceptional professionals
Akshay and Shonk provided nothing but professional commercial service at Sunlogics.Akshay’s speedy response from my initial enquiry through to arriving on site on install date was in its own right, going above and beyond. I even received a nice notification to wish me happy holidays being the festive season.
I was provided clear instructions as to what was required from my end to ensure a smooth install.
Shonk and his team all arrived on time ran me through the whole process and undertook a follow up throughout the whole install where and when it was necessary.
I undertook a lot of research prior to having solar installed and I can honestly say that this company is a company of its word, providing any truthful answers to any questions that you may have.
More importantly booth Akshay and Shonk were extremely knowledgeable and if ever there was truth in the saying that this company resides on it reputation then this company delivers.
From initial enquiry through to installation, I have no hesitation in recommending Sunlogics for any Solar requirements.
06 December 2020
Highly recommend this installer
Always arrived when they said they would, took all my calls and texts and patiently answered my questions. Left the site clean and undamaged. Had pride in their workmanship.06 December 2020
Best in the business
From the initial meeting with Sunlogics right to the installation and commissioning the team were exceptional.Their attention to detail and professionalism is second to none.
Will recommend to everyone.
Panel rating: 5/5
Inverter rating: 5/5
23 November 2020
Highly Recommended
After months of issues trying to arrange solar with other local providers, I came across Sunlogics in Brendale.The team communicated well, were professional and easy to deal with.
The solar system looks great and is running perfectly. Very happy with it all!.
Panel rating: 5/5
Inverter rating: 5/5
20 November 2020
No one better in the market
Great workmanship provided by the team. Professional, efficient, great communication. Highly recommended18 November 2020
Quality and timely installation
We are super impressed with Sunlogics. We were recommended to go with Sunlogics and we weren't disappointed. The customer service from the beginning to the end of the process was excellent. Akshay was super helpful and no question was too hard. We wish to thank Akshay and the team for the quality installation of the solar panels to my Mum's house. It was a super windy day on installation day but the team powered on. I am impressed with the explanation given by the electrician onsite when the installation was complete. Highly recommend this company.16 November 2020
Thorough information and installation
Very pleased with Sunlogics - Akshay and Shunk - who provided us detailed information on various solar system options so that we could chose the best option that suited us. They are very knowledgeable and prompt in responding to queries and providing quotes. The installation was efficient - clean and tidy work with good attention to detail. They are extremely polite and professional too. After installation, they offered us assistance with connecting to the grid. I recommend using Sunlogics12 November 2020
Great friendly team, good price
Sunlogics did an install for our family home where they put in Trina Pannels and a Fronius inverter. They were a great friendly team. Did the job with complete professionalism and walked us through all of it and set up the app for us to monitor the usage and solar inputs. Would 100% reccomend them to anyone. They were at a great price too as I shopped around and they had a very good deal.10 November 2020
Sunlogics
Very pleased with my experience with Akshay and his team from Sunlogics. The installation team were very professional.And work completed in timely manner.
Akshay and the team were available to answer my questions either by phone or email at any time.
I am looking forward to the benefits of my new 7.7 ke system .
Leigh, Brisbane North
09 November 2020
Exceptional service
Sunlogics were professional from quotation through to installation. Prompt, well presented and efficient. We had one small issue with setup which was rectified immediately.09 November 2020
Professional and knowledgeable
Sunlogics were punctual, knowledgeable and professional when they installed my system. I wouldn’t hesitate to recommend them to others.Panel rating: 5/5
Inverter rating: 5/5
05 November 2020
Hand was held the whole way, couldn't recommend these guys more! We did our home and now our office, couldn't be happier!
Speak to the guys at Sunlogics, we have used them for personal and business now and couldn't be happier.Great system, great service and great customer service, if we ever had a question it was answered straight away :)
Panel rating: 5/5
Inverter rating: 5/5
03 November 2020
Amazing job
The Sunlogics crew did a fantastic job with our new install. Very informative and friendly. The job was done super quick and with great quality. I highly recommend using Sunlogics!!Inverter rating: 5/5
03 November 2020
Professional and Responsible
The Sunlogics team were extremely efficient, On time and delivered exactly as promised.Great product and support.
Would not hesitate in recommending them to anyone.
Panel rating: 5/5
Inverter rating: 5/5
02 November 2020
Awesome service!!!
Sunlogics called me within 20mins of my online enquiry, their service was great. Great advice and great system. The guys were so polite and friendly, would definitely recommend!
02 November 2020
Excellent service and caring
SunLogics were an easy and professional company to deal with. They were very thorough with their explanation of how the system works during the sales process, making sure we knew what we were getting. After install Akshay was very patient in setting up the app and showing us how to use it and how to read it. On install day they were very polite and courteous towards our sleeping baby. I definitely recommend them to anyone building or wanting to add solar to their current home. Thanks again team.Panel rating: 5/5
Inverter rating: 5/5
28 October 2020
Pleasant, efficient and go out of their way to answer any questions!
Sales and quoting process was hassle free and price compatible with other suppliers.The installation was quick and free of any problems.
The installers were polite and knew what they were doing and arrived on time.
After the installation Sunlogics kept us in the loop of what was happening with our new system and grid connection.
28 October 2020
Our Solar World Entrance with Sunlogics
From the first contact with Sunlogics, we were highly impressed and felt at ease. With our own investigation of Solar Systems (Pro's & Con's), Quotes from various local installers, an a understanding of our personal needs & our home environment, Sunlogics stepped forward of the pack..Every aspect of our wants were heard, and working together with Sunlogics we have achieved an outstanding outcome.
High Quality Products ( Enphase / REC Alpha Panels) , On Time - Trouble Free Installation, Though explanation of the Enlighten Monitoring System and its workings, and Sunlogics carried out the necessary Grid Connections / Smart Meter Changes . The install team were extremely polite, tidy and ensured the property was in the state they found when they first arrived...
And to make the experience into the World of Solar more pleasurable was the very competitive pricing !!!
Customer service is exceptional, nothing to much for this team of driven, passionate owners at Sunlogics.
Do yourself a favor and contact Sunlogics like we did, you will not be disappointed
28 October 2020
Couldn't be happier
The boys at Sunlogics provided me with expert advice, a high quality system, and great service at a good rate. I would highly recommend them to anyone. Thanks guys!Panel rating: 5/5
Inverter rating: 5/5
11 May 2020
Professional service
Akshay and his team were professional, punctual and polite throughout the quote to install process. Customer service was excellent with Akshay providing support with the iSolarCloud app after install was complete.