Sun Connect Solar

Sun Connect Solar Reviews

4.9

Based on 17 ratings

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About

When making the switch to Solar it’s important to be supported by experience and a team who understands your unique requirements.

Each customer’s journey to clean, renewable energy is a unique process. At Sun Connect Solar we’ve made it our business to ensure we understand this journey and we are able to advise the best approaches clients may choose to take.

We design & create robust systems geared towards our customers specific and individual needs as one size does not always fit all!

It is essential that we provide our customers, both residential and commercial with systems that are future proofed against continually rising energy prices.

Sun Connect Solar’s mission is to deliver exceptional service and ongoing customer care throughout the process from first contact right through to our post-install checks.

It’s as important to ensure that the products provided to our customers match the strength of our service and our chosen brand partners provide the best clean energy systems tailored to the Australian market. All are renowned for their reliability, industry leading warranties and performance in our harsh weather conditions.

Reviewers report paying: $4,900 - $9,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Sun Connect Solar Reviews (17)

Show Most Recent reviews from All time

Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 11
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Knowledgeable, thoughtful, helpful

Process was clear and smooth.

Dean knows his stuff and his advice was thoughtful and useful.
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All good

The sales and quoting process were smooth and punctual, as was the installation. Customer service was good, there was a problem with the hot water tripping but the installer came the very next day to rectify the problem.
Panel rating: 5/5
Inverter rating: 5/5
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Top Quality Job, done on time!

I recently had Sunconnect Solar install a solar panel system and an EV charger at my home, and I couldn’t be happier with the results! The entire team (Dean and Peter) were professional, knowledgeable, and attentive to my needs. They guided me through every step of the process, from choosing the right system( Fronius Gen 24 Inverter and Wattpilot) to the final installation. The workmanship was top-notch, (as you can see from the photos) and they completed the project on schedule. I highly recommend Sunconnect Solar to anyone looking for quality solar and EV charger installations! Thanks Dean!
Panel rating: 5/5
Inverter rating: 5/5
EV Charger rating: 5/5
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Great service and tidy cable management

My experience with Dean was great. From the helpful conversations over the phone to day of the install. Was very helpful advice on were evening would be suitable for future infrastructure. Install was seamless and the cable management is awesome. Would absolutely recommend these guys. I will be using them again to get my battery and EV charger installed in the future!!
Panel rating: 5/5
Inverter rating: 5/5
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Great system and professional local service

From the quoting process to the final installation, Sun Connect Solar were thorough and professional.
10kw panels, inverter and battery fully installed within 2 (hot) days by Dean. His work was efficient and the site left tidy. Upon completion he showed me how to use and understand the app.

Inverter rating: 5/5
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Job well done.

The quoting process was easy. No hi pressure selling. On the installation day the team came and installed all the equipment in a careful and professional manner. All the electricals were done by master electrician Dean. No outside contractors were needed as they do the whole job. After the job Dean organised the grid connection for me and explained how to work the inverter. The installation looks great and i am a happy customer.
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Timely, efficient, friendly and adaptable

Installer came when he said, knew his business made good suggestions .

The installation took place over 2 days, the workers were polite and friendly, on the whole the installation was smooth and efficient.

The Installer took responsibility for the whole project including the connection to the Isolar Cloud Moniter

We would and have recommended Sun Connect Solar to friends

Inverter rating: 5/5
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Organised very professional and pleased so far.

Design met my specs and quality requirements at a fair cost.
Installation was neat and organised with quality oversight.
All good so far
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Very happy with the job.

Dean came out to discuss options and advise me on various possibilities. He sent me two proposals which were very clearly laid out and easy to understand. I felt confidant with Deans advise and settled on one of the proposals. The job started quite soon after I sent a deposit and the install went very smoothly. All in all the whole process went very smoothly and I feel confidant that I have a good system properly installed. Thank you Dean.
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5 stars.

Perfect communication and process from the quote to installation.

Dean also set up wireless monitoring for us.

Would highly recommend
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Excellent quality Installation, very professional and friendly.

Dean did a fantastic installation, very professional, courteous and took pride in his quality workmanship.

Also took the time to explain how the system worked and best electricity plans to use Left the please very clean and tidy.

Would highly recommend and will be using again.
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Seamless Solar

We can recommend SunConnectSolar.The sales and quoting were very clear and detailed.Communication was prompt and supportive
Installation was efficient, fast and problem free.All work was carried out in neat and tidy fashion.
All systems were checked as were grid and app connections .
Overall a very satisfying experience.
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Outstanding service and excellent price

I heard from the installer within 30 minutes of requesting quotes off the website. Communication was helpful, consistent and timely. Once we had decided to go ahead with this company, dates were arranged and the work was carried out by an extremely friendly, trustworthy, punctual, polite and tidy crew. They even had great playlists and good humour to boot. Thoroughly happy from start to finish.
Panel rating: 5/5
Inverter rating: 5/5
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Reliable company

Very quick to contact me and provide a quote. Installers were friendly and efficient.
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Very reliable installer

The sales person was very competent, reliable and friendly. He was on time and installed the panels as promised and we paid exactly what he quoted. After installing the panels he took to old ones away at no costs. He also put the app on our phone and showed us how to check what the panels produce, how much we are using at the moment and how much gets fed into the grid. We highly recommend Dean from Sun Connect Solar. Anne and Ray
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Brilliant Installer

Dean was very easy to deal with from the initial contact, the quote, the install and our follow up questions. He is extremely passionate about his product. He knew everything! As soon as we placed the order he had it installed within the week. His communication was fantastic. We are very happy with the product and with the service that Dean and his team offered. Would highly recommend.
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Awesome system - trusted installer after a long search!

Exceptional service and customer care, including accredited design team of qualified Electrician and professional solar installers.

They replaced my previous system which wasn't operating to full optimum capacity + recommended to take few steps to maximise my solar intake and production. They ensured the solar system is reliable, performs optimally and gave me robust warranty (10 years).

I had some unavoidable shading issues which has been improved by Dean installing optimisers, which allow the system to perform at its best even on shady days and late afternoons when my trees make some shade.

Super happy with my system and I recommend Dean and his team to friends and family.

Highly recommended, punctual, quality product and outstanding service. Thank you Dean and Sun Connect Solar :)

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hey Ronit, thanks for the kind words.
It was a pleasure working with you to get the improved outcome at your home.
The referrals I have received from a couple of your friends are greatly appreciated as well and I will ensure they are looked after in the same way that we dealt with you and your solar system requirements :-)
All the best for the future.
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