Sun City Solar Reviews
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About
Sun City Solar are committed to providing exceptional product knowledge and services to our clients, and to support the development of our local community. Sun City Solar is a West Australian owned and operated business established in the Midwest and committed to this region. We employ local people and support local business and services. Having a team of skilled, proficient people working for and with us, allows us to fulfil our customers� expectations. We aim to offer the very best expert knowledge and skills in our industry and to achieve this we are continually implementing new quality improvement systems and encouraging feedback from our staff, customers and suppliers.
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Sun City Solar Reviews (20)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 14
- 3 star 2
- 2 star 0
- 1 star 0
31 August 2024
31 October 2023
Professional quote, good follow up, quick and efficient installation.
Quote handled professionally, minor amendment completed quickly. I was kept informed about minor delays to delivery of panels and then amended install dates to suit my plans. Install was completed in less than a day with minor app connectivity issues sorted on the spot. Really happy with the entire process.Panel rating: 4/5
Inverter rating: 4/5
05 July 2023
Great installers, very accomodative
The sales agent was very knowledgeable about the products and listened to my particular needs, then recommended a product to suit. As I was doing some renovations to my roof, I had to liaise with the solar company to suit the time I needed to have the solar system installed, this was done without any hassle.The installation was done very well; the installers were on time, polite, they were able to get the system installed within a day and once it was installed the area was spotless. I was taken through how to configure the apps and how to understand the light system on the inverter to ensure it is operating correctly. The panel install was configured as I had requested.
Everything was organised by the solar company with great communication, they organised the grid connection which required an upgraded meter. Would happily recommend them to others and are most probably going to use the same company to install a battery backup system next year.
10 December 2022
Customer impressions
Where do you find a team of workers that are well presented, professional, hard working, efficient and skilled? Well Sun City Solar sent this team to my property to install a Solar system. I remain amazed at how conscientious and safety orientated they were. Disciplined, well mannered, polite and respectful through every aspect of the installation with an outstanding leader/electrician who impressed me incredibly with his astute leadership and communication skills.This outstanding attitude also existed in my dealings with Office staff and initial contact with Sun City Solar, and I congratulate all for the service given me.
24 November 2021
Efficient and helpful installer. Explained clearly. No wasted time. Very pleased
Quote good, though a little minor pressure re a small discount, it was expectedgame play and no stress.Punctual, polite and efficient installation
Grid connection sand wifi setup easy.
30 November 2020
Job Done
The process of changing out our older solar system for a larger new system went about as smoothly as you could expect in a country location. The quotes obtained and the dealings with the different providers was a bit of a convoluted effort. In the end we made our choice based upon the equipment more so than the price. The installation date was mutually agreed and the provider Sun City Solar folks arrived at the stated time. The installation had its challenges but all these were met and overcome by the guys doing the install. The job was completed in good time with a minimum of fuss and the place was left neat and tidy. The information provided by the guys was sufficient to get us started with the on-line aspects of this system. The price was a bit more than I had planned for, but I guess you get what you pay for.......or at least I live in hope!As for the company we chose, Sun City Solar, they have done everything they said they would do.
I would be happy to recommend them.
20 December 2019
Installing the unit
We had a qualified electrician give us the quote and he new what he was talking about. They installed the system when they said they would.18 April 2019
prompt installation
04 March 2019
Thumbs up to them.
28 September 2018
04 July 2018
18 December 2017
Dealing with Synergy & Horizon Power is another matter, have been waiting for their go ahead for a month now, but this seems to be a common problem in rural WA.
13 November 2016
25 June 2016
11 January 2016
Original Review on 08-05-2015:
Very helpful salesperson answered all my questions nice neat and tidy installation8 months later we asked Brendan: "Are you happy with the performance of your system so far?"
System has been great and performing to expectations since installation.29 October 2015
11 June 2013
26 August 2012
21 May 2012
03 May 2012
Professional Installation
Sun City Solar demonstrated professional service from the quoting process all the way through to hand over.Not once did I experience any salesman propaganda, instead factual information from reliable products suited to my area.
The Installation is exceptional with no unsightly conduits running up the wall. I would highly recommend Sun City Solar to anyone looking for a high quality installation at a very reasonable price.
Panel rating: 5/5
Inverter rating: 5/5