STS Services Reviews
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About
STS Services is Australian owned and operated and is based in New South Wales. It has 20 years of professional experience in the solar power industry and provides a wide range of solar power products.
The company's philosophy is to promote sustainable design, while developing technological solutions for people's energy needs. It is also involved in community work in the areas it serves.
STS Services guarantees the workmanship of its installations, while offering a free three-month service period once the solar panels have been put in place. Products used by the firm include those from Suntech, Xantrex and Kaneka.
Panel brands previously installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
STS Services Reviews (6)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 0
- 4 star 5
- 3 star 0
- 2 star 1
- 1 star 0
07 December 2016
28 March 2014
04 September 2012
Original Review on 02-08-2010:
From time of agreeing to go ahead we've had a two month wait until installation. Due to be installed the 26th August.25 months later we asked Don: "Are you happy with the performance of your system so far?"
For a 2kW system on a very good day we produce about 12 kwh of energy. As I understand it this is about standard. So yes the system is performing to what i was led to believe.04 September 2012
Original Review on 05-07-2010:
26 months later we asked Bob: "Are you happy with the performance of your system so far?"
The system has been very satisfactorySome minor problems with the circuit breakers
15 June 2011
Then they did the installation + connect electrical grid. Their workmanship was neat and tidy.
11 November 2010
Original Review on 06-04-2016:
I took note of your warnings and advices from your web sites to select a system that was able to respond to shade and variable conditions - I received seven quotes which provided different systems with similar pricing - the range of prices varied by less than $500 and I did not need performance for snow loadings but rather high temperatures and possible hail impact effects for continued life performance of the panels under Australian conditionsI was also keen to stay away from high voltages and a string system where I would have lost performance by variable shading across the panels - I have accepted the use of paired microinverters to optimise the individual panel output so that for 16 panels there are 8 microinverters located on the underside of the panels being shielded from the sun but still with adequate ventilation to improve the overall life span performance .
The system I have elected to use has also sought to maximise the sun loading by locating tilted panels facing to both the East and the West. The system is not visible to the street frontage so there is not a statement advertising the installation
I am now seeking to get real time indication of the performance of the panels for the amount of power being delivered to the GRID such that I can time my usage to when there is a significant flow to the grid and not pay grid charges for what is being used – i.e., I could time the AC usage or the washing machine/oven etc to when there is solar power being generated that is adequate to be able to run these appliances without grid charges – if I can gain real “flow†information then I might consider adding this to the installation – but none of the available electronics found thus far with a track history gives this as an option – I am still searching and remain optimistic that this will be found - I will then be able to read off a panel inside the house and know whether it is the right time to use my electrical equipment inside the house Original ratings
Panel rating: 4/5
Inverter rating: 4/5
Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5
8 months later we asked Graeme: "Are you happy with the performance of your system so far?"
It would have been of real value to have known from the outset that the solar panels cannot deliver power if there a mains outage - as a consequence it was a two stage installation of panels being installed and a subsequent battery backup installation to allow a stand alone situation when the grid was not availablePerformance of the system has met all of my expectations with a 12 x 2V battery backup adequate for a complete backup overrnight without being restricted in what electrical equipment was being used ( TV, AV system and lighting, 2 fridges and other minor electrical equipment, microwave etc ) - Loss of grid power in this area does occur with storm damage to the grid
The Selectronic performance is easily monitored using my laptop to keep in touch with the daily state of the system - while this is not priced to reflect the daily costs from the grid the battery charge and status information of the overall system is appreciated