Spot on Solar - Company Review Notice Spot on Solar - Company Review Notice
Spot on Solar

Spot on Solar Reviews

4.5

Based on 32 ratings

About

Spot on Solar is a Solar Power Installation business based in Cardiff and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

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Spot on Solar Reviews (32)

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Average Scores

4.5/5

Value for money

4.5/5

Quality of System

4.6/5

Installation

4.6/5

Customer Service

  • 5 star 13
  • 4 star 18
  • 3 star 1
  • 2 star 0
  • 1 star 0

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Very positive experience.

Based on the advice and ratings provided on the Solar Quotes web site I selected the panels and inverter I wanted and the company was happy to quote on these and suggest improvements.
The installation went very quickly and smoothly with the system installed in half a day.
I was very impressed that after the installation was completed the company sent out their Quality Inspector who picked a couple of minor issues which were rectified by the installers a couple of days later
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My consultant is Mark Bainbridge. He answered my questions patiently and generated different Daily Energy Output report for me to consider the plan and how many panels to install.
Panel rating: 5/5
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Spot On Solar were spot on.

Spot On Solar were not one of our three Solarquote companies but they were one of a family members Solarquote recommendations. We also checked them out with the Clean Energy Council. We wanted either micro-inverters or optimisers due to some shading issues and that was a very confusing and time consuming part of our research, finally going with optimisers through Lotus Energy (part of the Spot On Solar group). Sean from Spot On came out for an on-site quote, was a very good communicator and I could ring him at any time. Our system is 6.6 Kw with 20 x Seraphim Blade optimised panels and a Solar Edge inverter. The total price was $6588. The install date was about 6 weeks after the deposit went in and there were no issues.
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Good service rite through

great service from the first introduction quote and then the sales and installation, always contactable
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Very good.

We got all our info from solar quotes (awesome site)
then went through a lot of quotes through different companies
chose spot on solar because.
sales and quoting were professional and pressure free.
suggested a few changes that turned out to be a very good choices.
communication was excellent .with a clear no B/S contract.
install team were professional ,polite and punctual.
the house is 2 levels limited access but the blokes just got stuck in and got the job done .
system is new so we will have to wait and see how it goes .
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Original Review on 14-08-2019:

Great System

Sales were good but once we paid the deposit we had a few communication issues.
Installation was on time and efficiently done. The electrical side is well done but the framing is a little rough (ends of the mounting frames are roughly cut).
Communication issues continued once installation was complete but we got through it.
Grid connection is all sorted, we have all our documentation and we are getting paid for our excess generation.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 3/5

8 months later we asked Paul: "Are you happy with the performance of your system so far?"

Yes - we turned an spring bill from >$300 to a $16 credit and a summer bill of >$600 into a <$200 bill. Love It!
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Original Review on 05-07-2019:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Stephen: "Are you happy with the performance of your system so far?"

Yes. Very pleased with the solar set up but i was a little disappointed with the aesthetics comparing with others. Unfortunately the timber underneath the roof helps determine where the panels are laid......overall very satisfied.
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Original Review on 01-07-2019:

Difficult to rate quality as it has only been in operation for 10 days. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Peter: "Are you happy with the performance of your system so far?"

Yes all good o date. However a word of warning to Origin Energy customers. They are very difficult to deal with and slow to arrange updating meter box. This can result in excessive power usage charges when Origin use an 'estimated meter reading'. Their 'estimated' meter readings are outrageously excessive. When these meter readings were questioned Origin were less than helpful and failed to return calls or respond to emails.
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Professional and great value.

After a very competitive price and great system recommendations we decided to go with Spot on Solar. Its one of those decisions that we will never regret. The install went well and had no impact on us and all was left tidy. The system works a treat and performs even better than our expectations. Spot on got all the grid work done in time and it was up and running without delay. Subsequent to installation (due to it being an older house ) we needed some advice from them. They were out here in virtually no time and helped us way beyond expectations. Big thanks to Stuart and the team. I cannot recommend them highly enough.
Panel rating: 5/5
Inverter rating: 5/5
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Very neat install

The salesman was very helpful, he knew the solar game very well, he was easy to talk to and answered all my questions regarding to solar. There was some hold up with supplying the equipment, but once they arrived to do install, they proceeded with tradesman quality. They were both polite and tidy, leaving no rubbish behind. They keep me informed of progress throughout the day and showed me photos of roof and panels so I could see just how neat the install was. I already had a smaller solar system connected to the grid so the new system was easily connected in parallel with it. All in all I would have no hesitation in recommending 'Spot on Solar'
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Original Review on 25-06-2019:

Spot on Solar was very adaptable with the arrangement of the PV panels on the available roof space, and they were happy to listen and accommodate changes, right up to the last minute on both the price and capacity of the final system. The team confirmed an installation date, and they confirmed the time the night before the installation, which was on the agreed date. Overall a positive pain free experience. Original ratings

Panel rating: 5/5
Inverter rating: 3/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

8 months later we asked Julian: "Are you happy with the performance of your system so far?"

Not all panels face north, we have 14 facing north (at 6 deg) and 6 facing west (at 34 deg inclination). This means total gain is never as high as rated 6.3 kW generation, but western facing panels mean longer generating capacity with later westerly sun. On average, system returns 98% of claimed daily power generation (range is 85.8% to 134%). First 'real' quarterly bill (Qtr 4 2019) was $3.09c, which is outstanding (normally around $420/qtr). A quieter inverter would be a bonus.
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Great service, good product and turned up when stated

install hasn't yet taken place. happy to provide a review and photos after install
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Great service and knowledge of products

Sales process low key and informative- no pressure.
Installation not done yet
One stop shop for all the system.
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Professionally installed system

Mark from Spot on Solar listened to what I wanted and was able to match exactly that. The installation works perfectly in with the other two previously installed systems. Process was pain free and the service second to none.

Thanks again to mark and the spot on team

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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good installation

sales and quoting very good.Installation very good.very polite punctual.
Grid installation organized for 14/1
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Professional and informative all the way

Very happy with every aspect of the installation and Customer service
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Well Worth It!!

I'm very happy with the outcome. I went for quality over price, and so far it seems to be the right choice. All in all I'm happy with Spot On Solar.
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Competitive quotes and timely delivery.

The sales person was also an installer so was able to answer our questions.
The workman however, failed to remove ‘bits and pieces’ from the gutters that my husband removed.
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Very competent & efficient install

Quoting was clear.
Competent, on time, efficient, informative, cleaned up well
They have attended to arranging meter changeover & advised re grid connection
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Great Job

Great work from start to finish, I have received my latest bill and I am in credit $126 for the quarter, excited to see what happens next.
Fronius system monitoring with smart meter is great to see what I can use while generating power

Panel rating: 5/5
Inverter rating: 5/5
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Good value system and great customer service

Good system and not too expensive, timely installation . Good value in total.
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great installation happy with work

sales and quote very prompt
work done exceptional and good, very satisfied with job
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Having received three quotes, one supplier just quoted a price. Another wanted to push their solution. Spoton Solar listened to what my needs were and, we worked the solution out together. The Salesperson came out to our home, we discussed needs etc and, we chose to go with LG Neon R panels as they are the latest technology from LG. Whilst we are still at the lowest arc of the sun and our panels face west, the results so far are very pleasing. It is great to see what power we are producing and, it has made us think twice about what appliances we use when and for how long, in order to maximize using the power we are generating and not importing from the grid.
Everyone at Spoton Solar has been great to deal with. The installation guys left our premises spotless, other than the panels on the roof you'd hardly known they had been here.
Thanks Finn for the insights and research material you provided, it certainly made our job easier.
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Still have not turned the system on because I need a new smart meter!!
Also unable to lock a date in for the new meter!
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As for not knowing much about solar I hope to believe I got the best deal
The sale man Sean from spot on solar anwered all the questions I had.
And the install team was good from LV electrical
Thanks Shane Keir.
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Little bit slow on sending out feed in tariff information as promised, however they were great to deal with and very efficient in the installation process. Will wait and see what the first electricity bill is to see whether this system is fantastic or not. Too early to really comment on that. Would recommend this company.
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