Solergy - Company Review Notice Solergy - Company Review Notice
Solergy

Solergy Reviews

4.3

Based on 10 ratings

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About

Solergy was established in 2013 and provides solar power solutions from their head office in Alice Springs.  Solergy services Alice Springs and surrounding areas.

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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solergy Reviews (10)

Show Most Recent reviews from All time  across Australia

Average Scores

4.4/5

Value for money

4.4/5

Quality of System

4.4/5

Installation

4.1/5

Customer Service

  • 5 star 2
  • 4 star 5
  • 3 star 3
  • 2 star 0
  • 1 star 0

Great local solar company

Very helpful with information regarding system as well as process with power companies.
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Original Review on 30-07-2018:

The nominated supplier offered good advice, was quick with returning a quote, had the best value for money from the number of quotes I received and was very helpful through the process. Original ratings

Panel rating: 4/5
Inverter rating: 3/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Matthew: "Are you happy with the performance of your system so far?"

Even after a year, I'm not sure whether my solar system works well, or is just ok. If the system was working perfectly, I wouldn't expect so many regular error messages in my emails. I would be less likely to choose the installer I went with, as they are really keen to install and get the money for it, but not at all keen on customer service after installation. If you have a problem with the system, which I did just recently, constant emails, phone calls and turning up in person is required for follow up to occur.
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Original Review on 29-06-2018:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: N/A
Customer Service: N/A

8 months later we asked Tony: "Are you happy with the performance of your system so far?"

Yes the system has performed to my expectations, and I would make the same decision again
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Jhana was hard to contact at times. I paid half the cost of the system in early December 2016 and had to really push to get in installed by late February 2017. I realise that there was the Christmas break and there was a delay on getting the inverters but the lack of communication was not good. I had to chase him to submit the paper work to the power authority, who I work for, so I could get the system hooked to the grid. If I hadn't I'm not sure how long it would have taken. I know he is busy but don't take the work on if you can't do it in a timely manner.
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Jhana Cowham and the guys at SOLERGY were fantastic to deal with and did an amazing job. I highly recommend them and am extremely happy with my new solar system.
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Very happy ????????????
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Very good communicator and quick response and installation.
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