Solargain Wangaratta

Solargain Wangaratta Reviews

4.6

Based on 132 ratings
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About

Solargain Wangaratta is a Solar Power Installation company based in Wangaratta VIC. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $3,400 - $6,012 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solargain Wangaratta Reviews (132)

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Average Scores

4.6/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.7/5

Customer Service

  • 5 star 66
  • 4 star 59
  • 3 star 4
  • 2 star 2
  • 1 star 1

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Thanks Solargain Wangaratta

A pleasure to deal with every step of the way
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Solar system by Solargain Wangaratta

Very impressed with Solargain Wangaratta in every aspect of their business. The quote was given immediately after my request. The installation was extremely fast after my acceptance of the quote and the install crew were professional, friendly and quick. Went beyond my expectations. I would recommend them to anyone.
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Blake was beyond great with his friendly and informative assistance when we went into Solargain for information and a quote.
The installation was a real eye opener as the guys who installed our system worked as a team and really impressed me as they just knew what they were doing and did a fantastic job!!! Everything they did looks neat and tidy and they impressed me by making sure everything they did looked as neat and perfect as possible.
Their friendly and courteous attitude was just an added bonus!!!
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Well designed solar solution

Solargain Wangaratta were very professional throughout the sales and installation process. They were also able to remove our old pool heating roof matting and install an inverter pool heater as part of the project. They were flexible in the design and installation and were able to add 5 more panels to provide 40 in total at minimal additional cost.
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Prompt, efficient and courteous.

This is the 2nd system I have purchased from Solargain and I have organised another 3 systems for friends and family with other branches of Solargain as well. All of them have been positive experiences.
This one with Solargain Wangaratta was for a rental property. Their whole process from my perspective as landlord and property owner of quoting, system design, delivery and installation was quick and painless.
Specifically, their sensistive interaction with our tenant was an important aspect as was the technical quality and price of the system, a 6.6kW system with a Fronius inverter and Akcome 440W Kookaburra panels.
The tenant, a single senior lady was effusive in her praise of the way the installers handled the whole installation process including how they politely kept her informed and worked with minimal disruption leaving a neat clean result.
I have no hesitation in recommending them.
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Replacement solar

The entire process from inception to completion was conducted with skill and professionalism. The entire house and site was left clean and tidy. The system was commissioned shortly after completion .
I would be pleased to recommend Solargain Wangaratta to any prospective client.
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Great Installer

Right from initial contact, the Solargain Team at Wangaratta was helpful, friendly and very willing to provide all the information we needed to make an informed decision. Fabulous customer service and support.
They presented us with 2 quotes containing 2 different inverters- battery ready and both quotes contained the government rebates and Air to Energy Hot water service. The quote contained an aerial photo of the property showing the position of the solar panels. The representative came to the house and applied for the government rebates we were entitled to, which was very helpful.
The team attended the property within 5 days of signing up to install the solar and hot water, which took 2 days.
Once the installation was completed they organised the compliance inspection and forwarded all the necessary documents for gird connection to our supplier.
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Local experienced and professional team

From the very first contact, the team at Solargain Wangaratta have been both professional and extremely helpful. The installation had to be deferred a couple of times and Garath was very accomodating. Tom and his crew did a great installation and Tom followed up with help, over the phone, on setting up WEB access to my system. The communication with all in their team, from sales, install team to back-office, was fantastic. The team were always keen to answer any questions that my wife or I had, and they went out of their way to help us through the process. The quality of the panels and the placement was superb. The WEB interface to the FRONIUS inverter is well laid out and easy to read. The black panels look great and seem very efficient. I cannot recommend the Solargain Wang. team more highly.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 19-06-2023:

A positive experience from start to finish.

Gareth responded to my telephone enquiry with a punctual and informative on site inspection and appraisal of our ideas and was then most helpful in assisting me with submission of the online application which due to my technology challenged status, or old age made that process much easier.
We reached agreement on a mutually agreeable installation date and with a confirmation call the day prior the crew arrived on site on 30th May, and with Tom directing the process a very courteous tidy team had the job completed mid afternoon same day and departed with our thanks and a chocolate bar each. Too early for a beer they said.
The following day I received eMail copies of all the documents which had been forwarded to the Electrical Inspector for his attention and a compliance check before connection to the grid.
We had been made aware that this part of the process could take up to 35 days but fortuitously it was inspected 16 days after the installation and since then we have had a very cold cloudy spell apart from one reasonable day where I noted the inverter reading at 4400.
For that reason alone it is difficult for me to make an objective comment on the performance of the system and its value.
As an aside, the energy supplier texted to say (shortly after the installation) that our system was not inputting to the 'smart meter' and we should check the system. I informed him that the system was awaiting an inspection, the application for which his office would have been aware of. Perhaps the meter is smarter than the Supplier!!

Please note that due to removing a smaller system which had previously attracted a Solar benefit from Government we were not eligible to claim again. There was also additional electrical work done at our request which impacted the price. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Peter: "Are you happy with the performance of your system so far?"

The system is working well and we are now at a point where from the last account for instance our purchased electricity for 3 months averaged $2.50 per day which we see as the result of a well worthwhile investment. Clearly this was during the warmer part of the year so the Winter billing will be interesting. At the time of installation of the system we also changed from gas to electric hotwater which only runs for a couple of hours a day and provides more than adequate supply. We have not considered a battery at this stage.

So in summary a well installed system from a local company whom I would comfortably recommend bases on our experience.

Peter Martin, Wangaratta.Vic.3677
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Quality Installation

Solargain Wangaratta were happy to supply the product I was requesting which entailed Fronius inverter coupled with BYD battery and Jinko Tiger Neo panels. Solargain were innovative in the consideration of panel locations. The installation was efficient and professionally managed. The electrical work was first class and the finished product was extremely tidy. They handled all aspects of the job with ease. The job also included the removal of older panels and inverters.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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14 Monash Drive Wangaratta

Very easy quoting and explanation from Blake SMITH
Installation quick clean and extremely well done.
Cannot fault the customer service... Majority of works explained and I was assisted all the way through the process.
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Original Review on 30-03-2023:

A smooth transaction

On a Thursday I made an online enquiry through Finn. By 9am next morning a phone call from Solargain Wangaratta offering me an on-site inspection later that morning. Brad and Gareth gave a full presentation onsite, answered all my questions and recommended a 6.6kw system, plus an Istore hot water system.
Email quote arrived the next morning, at this stage I had not heard from the other providers, the net amount was within my budget, so I placed the order.
System installed within 10 days, excellent job, great trades, and inspection completed the next week. Happy customer. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Rodney,

Thanks so much for your kind words. We really appreciate you taking the time to share your thoughts. Its great to know that from enquiry to installation you had such a positive experience!

Enjoy your new 6.6kW system!

Thanks again!
Solargain Wangaratta

10 months later we asked Rodney: "Are you happy with the performance of your system so far?"

Yes, very happy with the whole transaction, thank you Fin for your guidance.
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Sunny days!

Solargain responded, checked the roofing and quoted on day 1!

The installation was very professional and entirely to our satisfaction.
Staff were polite, tidy, punctual and friendly.

Grid connection went smoothly, and we are now enjoying free solar energy!!

Thanks Solargain
Panel rating: 5/5
Inverter rating: 5/5
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An A1 experience throughout!

Quoting process was extremely professional. Onsite inspection and quote completed with 24 hours of first contact.
Quote was well detailed, and any questions we had were answered.

Installation occurred well ahead of expected time and was completed over 2 consecutive days. Which included 30 solar panels, inverter and hot water system. The team were friendly and polite, workmanship standard was excellent, neat and tidy. Finished installation exceeded our expectations!

Installation was completed 3 days ago and Solargain is currently organising grid connection for us. We await the independent inspector's call to enable commissioning.

Many thanks to Solargain Wangaratta.
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Very professional great product and good advice system explained at my level. Punctual

Arrived on time job done in just over 6 hours, Cleaned up very well after completion
Assisted with grid connection etc
Panel rating: 5/5
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Solargain Installation

A representative from your nominated organisation visited the site, discussed the options, and supplied a quote very soon afterwards. We considered submissions from three other organisations, one of which might have been somewhat cheaper, but settled on your nominee. Everything went smoothly from that point - the installers arrived on the promised date, 30 panels and an inverter were installed on the day, and the site was left admirably tidy. We're now awaiting a visit from the inspector.
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Great work Solargain Wangaratta

From day one Solargain Wangaratta were very easy to deal with. Their process of suggesting an adequate system and options was easy to understand and the flexibility in the quoting process was excellent. When we decided to proceed they kept us in the loop and updated us on install dates, a site inspection was carried out prior to the date of install. On the install day the guys arrived on time and were nothing but very polite and their workmanship was excellent. On completion the attention to detail was top class with installed wiring neat and tidy, removal of rubbish etc. There's even a special mention to them for giving our dog attention when they were here. We can not recommend Solargain Wangaratta highly enough, they are a great team to deal with and it has been an absolute pleasure dealing with them. If you are thinking of going solar definitely use these guys.
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Exemplary

Solar Gain Wangaratta attended to my initial query regarding solar panel installation promptly with courtesy and professionalism. The installation was seamless, and impressively efficient workmanship.
My power bills are a pleasure to receive.

I recommend whole heartedly, Solar Gail provide continuing service after an installation process that was nothing less than amazing.
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Flawless installation

We were looked after from quotation to installation, got a great system that meets our family's needs,the installers were both professional and polite
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Excellent Installer

Professional from the word go. They were punctual and explained everything clearly during the quoting process and my installation was done in a timely manner. The guys were punctual on the day, polite and tidy. They will help organise connection to the grid once the certification takes place.
Am very happy with this company.
Am very happy with the quality of their work.
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Very informative and helpful.

We are very happy with Solargain overall. They were quick and responsive with their quotes and were very helpful and informative about all the different quotes.
They installed the system earlier than quoted and were very efficient on installment day. The guys were all professional and polite. Our system was up and running within a week of installment.
Customer service has been excellent.
Our son recommended Solargain to us and we are very happy we went with them for our system.
We highly recommend Solargain for solar system.
Panel rating: 5/5
Inverter rating: 5/5
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Easy To Deal With

From the first contact with Solargain Wangaratta everything went well. The quote was provided promptly after an inspection onsite. Any questions were answered and once accepted the work was programmed quickly.

The installers were courteous and efficient with the work and all was done in the day. The lead installer gave clear instructions about the system.

The office followed up after completion with information about what happens next.

Happy with the whole process.
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Original Review on 08-05-2022:

Installation done very well and looks good on the roof.

The sales and quoting process was good from all of the 3 of the quoting businesses that we received.
The installation went well from a very obliging, competent and skilled electrical installer who we believe did a good job.
The electrical installer who did our work is a separate business owner with his own electrician business who looks like that he sub contracts to the company that we decided to go ahead and place our order with.
The company Solargain in Wangaratta who is is one of your recommended suppliers of solar we had visit us and quote and subsequently we went ahead with them and although they did not do the work directly they engaged a competent third party separate business being Say Watt Electrical to do the work.
Solargain did the visit , quote, organisational work and to our pleasant surprise an earlier than expected installation date as well all the respective administrative work required. In saying all this having purchased your Solar quotes hard copy book twice due to misplacing the first one in packing due to moving house we like your straight forward advise on solar which helped us chose to go ahead with our solar purchase decision.
Best Regards from Chris and Ann. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

Supplier Reply:

Hi Chris,

Thank-you so much for your detailed review. We really appropriate the time you've taken to do so.

We look forward to an ongoing relationship with you and are always available on (03)5721-8114 to answer any further questions you may have in the future.

Kindest regards

12 months later we asked Chris: "Are you happy with the performance of your system so far?"

Very pleased with the system performance.
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Original Review on 22-06-2022:

Totally professional experience

The quote process filled me with confidence - every aspect was communicated clearly and efficiently.

Installation completed today despite appalling weather (22nd June).. The team, led by Tom was efficient, helpful in suggestions of panel placement etc.
Tom explained the wifi connection very well and I now await the electrical Inspector.
a special mention for Jade who kept me clearly informed on installation dates and advised o Solar Vic procedures.
I am extremely happy with the whole experience Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Peter: "Are you happy with the performance of your system so far?"

I would say it has exceeded my expectations. My account is well in credit and at the current rate I should get payback in -4 years
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Excellent from quote to install

From the first step Solargain Wangaratta were polite, efficient and Punctual. Their quote was easy to understand and competitive, on the installation day they continued the quality service, on time, polite, tidy and explained what was being done very well.

Supplier Reply:

Hi Bryan,

Thanks for the great feedback! We are glad you had such a positive experience with us.

We hope you are enjoying your 7kW system!

Thanks again!
Solargain Wangaratta
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Fantastic Job from initial contact to completion

The Sales/quoting process went extremely well, I was walked throught the process with Lindsey and all area were discussed and information provided. Lindsey left us with a clear plan for installation and confidence we had made the right choice.
The installation went off like a well oiled machine with Alex at the helm. The orginal plan was disrupted by Western Power planning to turn off power on the day, Solargain team rearranged the installation to a week earlier. Alex reviewed the installation plan, identified some areas of concern and discussed it with the on site manager.
At the end of the installation we were singing the praises of Salargain, especially Lindsey and Alex.

VG Welldone
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I had an issue with my installation and Qcell does not honor the warranty claims!
Panel rating: 1/5
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Great job of solar installation

We are totally satisfied with the service we received from Solargain Wangaratta. The process was well explained by the salesperson and the work was completed without delay. The communication provided by every member of staff was excellent. The installation was done efficiently and cleanly. The installer explained the system and has organised the grid connection. This is our second experience with Solargain Wangaratta and we are confident to recommend this company to potential customers.
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Excellent Job

Sales/Quoting: Very Good
Installation: Perrrrfect (Panels + iStore 270l HWS), Punctual and on Time
Custonmer Service: Excellent
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Brilliant service

Wow. How fantastic to have such personalized service for our solar installation. We were amazed at the quick and efficient team who did our install and set up our system. You are truly top of the game in what you do here. Thanks for everything. Jacqui and Mark at Goorambat Railway Hotel.
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Very good communication about installation.

Quoting process was very good and easy to ask questions. Lots of options provided.
Installation was polite, tidy and punctual. They went out of their way to make sure everything was completed before they left.
Helped organise the app and make sure the registration went through and I knew how to use it.
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Excellent service from Solargain

Excellent service from start to finish.
We were given a range of quotes to choose from and every query was answered promptly and politely.
Installation team were very professional and helpful.
Will recommend Wangaratta Solargain to my friends.

Supplier Reply:

Hi Leanne,
Thank-you for taking the time to leave a great review! We are pleased to hear that you were provided with such professional and helpful service. We look forward to an ongoing relationship with you and are always available on (03)5721-8114 to answer any further questions you may have in the future.
Kindest Regards,
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Stress less project

The quote, installation and commissioning of the solar system was handled professionally and in a timely manner.
I’m very pleased with the result.

Supplier Reply:

Hi Ron,
Thank-you for taking the time to leave a great review! We are pleased to hear that you were provided with such professional and helpful service. We look forward to an ongoing relationship with you and are always available on (03)5721-8114 to answer any further questions you may have in the future.
Kindest Regards,
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Seamless Start to Finish

From the initial visit to quote the system to the installation and all communication throughout, the whole at Solar Gain were exceptional. Installation was quick and efficient with minimal downtime. Install team were punctual, polite and knowledgeable.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent experience from start to finish

Couldn't have been happier with the guys from Solargain. Starting with the first visit, all our questions were answered without being salesy, very genuine and friendly. We asked for various quote options to consider, and received great advise what would be best system for our circumstances and house. Solargain was very flexible when we had to push the installation date further out because our new roof installation didn't go quite as planned, and as soon as the roof was done, they booked in our solar installation a few days later. The installation went super smoothly. Arrived on time, and finished within a day, including the switchboard update. Great communication, clean and beautiful work, and everything works like clockwork. 5 stars from us, we're super happy!
Panel rating: 5/5
Inverter rating: 5/5
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Great service, great system

Very professional, courteous, prompt and proficient service from Brad, James and the team: can't speak highly enough of them.

System is working brilliantly, as they said it would. Grid import last week totalled 0.2 kWh - for 7 days! Not very sunny, so solar generation wasn't extraordinary. All up, couldn't be happier.
Inverter rating: 4/5
Battery rating: 5/5
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Brilliant workers, great job.

From the start when I met Michael, the Sales Rep, I knew I was on a winner. He was smart, friendly, not pushy, and he knew his stuff. No question was too hard or too strange, and he removed any doubts I had. From there, I compared his quote with others received, and I made my choice.
After all the paper work was done, I just had to wait until installation day to come around. There was a slight delay due to a very wet Winter, but when I contacted Solargain and a date was confirmed, no issues.
All the workers who came for the installation were great, neat and tidy work, polite guys and did a great job in the time frame that I was quoted.
I had no problems with communication, and all went smoothly throughout the process. I would recommend Solargain to anyone wishing to get a solar installation.
Inverter rating: 1/5
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Highly professional and friendly installation

The sales/quoting process was very friendly, professional and efficient. The installation was earlier than expected and the crew were also friendly and professional. The job looks great. Also very pleased with the customer service, grid connection etc. They noticed that the power at my place was too high and organised Ausnet to come out and tweak my transformer setting. Very happy so far, can't wait for the inspectors to do their job so I can get it going.
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great to deal with, recommend highly.

Just had the health check done on our solar system and it was very professional and helpful.
All systems were explained well and solutions for better savings have been listed to implement.
Couldn't be happier with this service.
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A repeat customer of Solargain Wangaratta

My experience with Solargain start in 2016 when as subcontractors they installed our first 14 panel microinverter system.

The system worked perfectly and the enlighten software let us monitor the system. The first system has not let us down.

Bryn Foletta was a pleasure to work with to reduce our carbon usage.

Late last year we had Brad Foletta of Solargain Wangaratta supply and install an upgrade of a further 26 panel microinverter system. Again without a hitch, excellent communication, technical knowledge and on time installation.

I have read a lot of reviews and have always felt the need to take a grain of salt with the content. I am a retired OHS professional and auditor and I have never felt the need to say that I have dealt with real professionals, in fact I am normally quiet scathing.

In this case I recommend Solargain Wangaratta based on their overall performance.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 03-07-2020:

Excellent & Easy from start to finish

Excellent all the way from start to Finish.
Lance from SOLARGAIN Wangaratta made the process of my Solar very easy, helpful & a pleasure to deal with & Professional.
He explained everything to help me understand the whole process & i am very Happy with the outcome.
All the workers in the Team that Installed my Solar were friendly /Professional & polite & helpful with any questions. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Debra,
Thankyou for a great review, we are pleased to hear that you were provided with such professional and helpful service. We look forward to an ongoing relationship with you and are always available on (03)57218114 to answer any further questions you may have in the future.
Kind Regards,
Solargain Wangaratta

8 months later we asked Debra: "Are you happy with the performance of your system so far?"

Best decision I had made to install this system,wish I had of done it years earlier ,always thought about installing solar but did not act at the time.
Great Team,Great service.Solargain
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Original Review on 16-06-2020:

Great service good installation

Solargain was great through the whole process making it a very easy Installation. I’m very happy with the quality system which is getting excellent results. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Colin,
Thank you for your review. We are pleased to hear that you're getting the results you wanted and that you're satisfied with the whole process.
If you have any further enquiries please call us on (03)57218114
We look forward to hearing from you.
Kind Regards,
Solargain Wangaratta

8 months later we asked Colin: "Are you happy with the performance of your system so far?"

About 9 months since installation and everything has worked fine. We are generating probably more power than initially expected and couldn’t be happier.
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Excellent company to deal with.

Our experience was wonderful. The entire team were exemplary.
From taking almost an hour and a half to talk me through my various options, answering any and all questions I had matter-of-factly and giving honest feedback on my choices, the initial experience was excellent.
The installation team were also great - neat, tidy and got in to get the job done well.

Supplier Reply:

Hi Matt,
Thanks for your review its much appreciated and we are more than happy to continue the support and required information moving forward for your solar investment. Look forward to speaking soon.
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Original Review on 10-02-2020:

Personalized service,adhered to their promises on delivery and service

Sales and quoting process was excellent, installation was expedient and excellent.
Their service was tops, unfortunately our power suppliers transformer is inadequate and our feedback to the grid is Zero. We were informed of this prior to our cooling off period and decided to go ahead with the installation as we saw it as doing our bit towards slowing climate change. Original ratings

Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Laurie,
Thank you for your review and we are pleased to hear that you were provided with such professional and helpful service. We look forward our ongoing relationship for your long term solar investment.
Please don’t hesitate to contact us on 03) 5721 8114 if you have any further enquiries.
Kind Regards,
Solargain Wangaratta.

8 months later we asked Laurie: "Are you happy with the performance of your system so far?"

YES
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Early on in the process, however fantastic people to deal with so far.

Sales process has been great with polite and knowledgeable salesman.

Supplier Reply:

Hi Jeanette,
Thank you for your kind review. We're glad to hear that you had a positive experience with our team and that it was a satisfying process for you. We look forward to a long term relationship.
If you have any queries please feel free to contact us on (03) 57218114. Thanks
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Great work and fabulous after sales service

We've had our solar a year now and the experience from the very beginning at quotation to today has been very good, the installation went smoothly, on time, the assistance we received regarding the connection of the system was excellent, their understanding and knowledge of their product was very good, we got 3 quotes and the reason we went with Solargain was the attitude and ease of communication during the quotation meeting. But the most significant thing I've experienced is the after sales service, whenever we have asked for advice or had a question Brad and the team have responded promptly and been able to assist us each time, that says a lot to me as after sales service is so important.
Inverter rating: 5/5

Supplier Reply:

Hi Gina,
Thanks for your review 12 months onwards. Our follow up service is extremely important and one of our main focuses set out from the beginning to all of our customers. We look forward to our ongoing relationship with you in the future. If you have any questions please don't hesitate to call our office on 03) 57218114. Thanks
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Efficient and knowledgeable

Solargain responded quickly and provided plenty of information to help us decide what we wanted. The installation was also pretty quick even with winter conditions and the fellas who did the installation were wonderful. We are not yet connected and I can hardly wait! I have already put a number of friends on to them.

Supplier Reply:

Hi Sarah,
We are pleased to hear that your experience with us was great and that our team were more than helpful to you. Thank you for referring your friends, referrals are a huge part of our business and we look forward to hearing from them soon. Thanks from the team at Solargain Wangaratta.
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Excellent service, very competent and professional installation.

Sales and quoting excellent
Extremely safe and competent installation
Customer service excellent
Inverter rating: 1/5

Supplier Reply:

Hi Paul,
We are glad to hear that your experience with us was excellent on all aspects, Thank you for choosing Solargain, please don't hesitate to contact us on (03)57218114 if you have any questions, we are always here to help.

Kind Regards,
Solargain Wangaratta
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Original Review on 11-11-2019:

Happy customer

The sale and quoting process was efficient. The installation went smoothly and on time. The customer service has been good and grid connection went well Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Hi Michael,
Thank you for your review, and its great to hear you're satisfied with our service provided.
Please give us a call on (03)57218114 if we can assist you with anything else.
Kind regards,
Solargain Wangaratta

8 months later we asked Michael: "Are you happy with the performance of your system so far?"

Yes it has
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Original Review on 10-11-2019:

Great information from Lance Oswald from Solargain. His help with paperwork and getting the rebates was excellent.

The quoting process was good. It covered all potential issues and required information. The installation was very efficient. Unfortunately we do not yet have grid connection but hope that this will happen soon. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

Supplier Reply:

Hi Christian,
Thank you for your review and referrals, we appreciate our ongoing relationship. if you need anything further please give us a call on (03)57218114
Regards,
Solargain Wangaratta

8 months later we asked Christian: "Are you happy with the performance of your system so far?"

Yes it has but it would be good if we knew how to enter the tariff rate into our app so we can check what amount we save every day without waiting for our monthly bill.
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