Solargain Gold Coast

Solargain Gold Coast Reviews

4.8

Based on 22 ratings

About

Solargain Gold Coast is a Solar Power Installation business based in Ashmore QLD. Here are their reviews as submitted by visitors to SolarQuotes

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Solargain Gold Coast Reviews (22)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.8/5

Value for money

4.9/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 14
  • 4 star 8
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Original Review on 14-08-2023:

Solargain

Ben was a fantastic consultant who is very knowledgeable about these products. I believe that he was able to get us the best possible product for our purpose. We were able to get the brand of inverter we wanted and Ben was able to upgrade the solar panels to a better product. Awesome customer service. Installation was equally as good with the boys turning up on time and installed the system in no time. Explaining how to work the inverter as well.
Extremely happy with the whole process.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Andrew : "Are you happy with the performance of your system so far?"

Our system has performed over the last year extremely well. We are so happy with the purchase and are happy to say it's not only met our expectations of not having an electricity bill, but performed with out any issues.
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Very efficient and very competitive.

Sales person knew what he was talking about. He even assisted me with a roof problem. Installation was effeciently completed within 10 days of signing the order. Best price for a 6.5 kW system with a Fronius inverter.
Inverter rating: 5/5
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Pleased with the installation

Helpful explained what was needed & efficient service, pleased with the installation.
Panel rating: 5/5
Inverter rating: 5/5
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Great service

Solargain provided varied options and were prepared to negotiate. They were helpful and the installers were friendly professional and knowledgeable. Very pleased with the result.
Inverter rating: 4/5
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Excellent

I recommend this company. The process was easy. Customer service was excellent. I paid for the system on a Monday & the next Thursday it was installed. Haven't paid for power since.
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Great business to deal with

This is our second experience with Solargain. They did our original install and have recently performed and upgrade with more panels and battery. From the quote stage through to the install they have been a great company to deal with. we changed our minds a few times but they were very accommodating. I have recommended them to others and will continue to do so. Scott
Battery rating: 5/5
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Efficient service

We were reasonably pleased with the quote. Their response time was good and work carried out timely. The sales team were easy to contact and work with.
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Original Review on 04-01-2022:

A pleasant efficient installation

The onsite quote sold me. Ben came and checked the property and the local grid infrastructure (it's a rural property), and gave me some very helpful advice.
The installation team was friendly, efficient and appear to have done a great job. The paperwork was all handled by the team and the grid connection was painless.
Looking forward to the first power bill!
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Charles: "Are you happy with the performance of your system so far?"

Yes
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Helpful but not aggressive

Solargain answered all our questions and were not pushy. They understood we already had a system and wanted to add to it. They could have sold a larger system as other companies tried but told use what we needed to hear.
Inverter rating: 4/5
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Good quality system tthats value for money

Good sales experience

Installation team punctual, speedy and tidy

They sent all the necessary info to Energex

I contacted my Electricity Supplier to arrange connection. They did not offer to
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Bought from another supplier

Got his name from the ikea package, although I did t do that one because I wanted a fronius.
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Tesla Powerwall. Great battery if there's a plug....

Tesla Powerwall installation was nearly finished when the installers discovered a missing connector plug. Unfortunately it was proprietary to Tesla, they couldn't just get a universal connector.

Whilst the part was despatched overnight I had to wait a week for the completion.

Once up and running the battery is great. I only used 1 kWh from AGL in a week because the solar panels and the battery supply 99% of the house's energy needs.

Battery rating: 5/5
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So easy

Used Solargain to install our system. Was such an easy process with great levels of communication throughout the process. Install was quick after agreeing on a product. Installers were one time, neat and clean. Spent plenty of time explaining everything. Could not be happier
Inverter rating: 5/5
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excellent

The information about our solar system was excellent, The installation crew were very good, polite and a very neat job.
customer service from the office staff are very nice to talk to. We are very happy and will recommend Solargain to anyone who asks.

Panel rating: 5/5
Inverter rating: 5/5
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Top quality products fitted by consummate professionals

We just had a solar panel array connected to an istore HWS fitted by Ben (Solargain Gold Coast) and his team. They were prompt and efficient and the whole installation was achieved weeks before competitor solar companies. It was so reassuring having all the systems organised and fitted by the one provider.
Ben uses top quality products fitted by consummate professionals who all went above and beyond to make us happy. He even came in under the quoted price.
I have no hesitation in recommending Ben Lister and his team at Solargain Gold Coast to anyone thinking about reducing their high energy costs.

Panel rating: 5/5
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Great experience from start to finish

The quotation team was informed and helpful, when I negotiated they were responsive and able to get pricing agreed quickly. The system was installed one week later.

The installation team was fantastic too. They went beyond what they needed to do, explaining the system and the installation, even performing tasks that they were not scheduled to do. Well done guys you were great representatives for your company.

All round I was very impressed, I have already recommended SolarGain to two other people.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solargain were professional right from the beginning

The process was handled well right from the beginning. From contacting Peter at SOlargain, to them sending through all the "to be expected's", paperwork and reminders on time and when they said they would.
Installation day, the whole team arrived, friendly, fast, neat and system is working as expected
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Original Review on 24-05-2019:

Your assistance was very much appreciated went with 315 kw jinko mono panels and Fronius inverter, yet to be installed on-a new build house. Was pleased with there approach and they are accredited which was a must be for me. Solar quotes information helped me to make I believe to be an informed decision.
I would recommend anybody thinking of solar to use the list of panels and inverters from reputable companies which are well supported in Australia. I did not conifer any parts not on these lists.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: N/A
Customer Service: 4/5

8 months later we asked Trevor: "Are you happy with the performance of your system so far?"

Will know when first bill comes in how good it is
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Clear communication, great experience

Fantastic experience - came and explained everything clearly, measured and quoted multiple options, came back and reconfirmed when I went for a bigger system, and the installation was very professional - plus they came back and checked again the next day on the output.
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fantastic installation and value for money on a good quality system

Sales and quoting process was great. Installation guys were great.
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Ben Lister was the bomb

Ben Lister and the installers all did a great job, very knowledgeable, helpful and punctual.
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