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Solargain Echuca Reviews
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About
Our Solargain Echuca team are proud to provide solar installation and maintenance services for residents in regions such as Echuca, Bendigo, Kerang, Shepparton, Deniliquin and nearby areas with comprehensive solar power, battery storage and hot water solutions. We know the local area well, having installed a number of residential, commercial and industrial solar energy systems. With years of experience we give you a wide base of knowledge to help you find the system perfect for your needs.
Reviewers report paying: $5,000 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands currently installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solargain Echuca Reviews (31)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 19
- 4 star 12
- 3 star 0
- 2 star 0
- 1 star 0
28 August 2024
23 August 2024
Great installation with thought for detail.
Prompt service with excellent installation and support. Totally recommend this company12 August 2024
A great experience with SolarGain Echuca
Great to discuss options with, not pushy, fair and comparable price.Smooth installation by a very nice team of fellas. Very helpful setting me up on the app and they did all the organising of the grid connection. A great experience.
Panel rating: 5/5
Inverter rating: 5/5
12 August 2024
Great Installer and Great Knowledge of Solar Systems
Lance Oswald Owner of Echuca Solargain he is the complete Package , when it comes to Customer Care and understanding individual Solar needs. His knowledge, punctuality attending site really puts him at the top of my list as being genuinely invested with his Echuca Solargain Company. The Staff at his Office are friendly and answer emails and phone calls, this is first class can't fault their Customer Service.Lance cold called me after 12 months to see if I wanted to Upgrade our smaller system to a more State of the Art Solar , New Panels and Inverter. He came to our property personally and provided good sound ideas to convert the old to new, not like some who only do quoted jobs by Google Earth View .
After settling for 18 7.92kwpJinko Panels and Fronius Primo Inverter we agreed to his system quote and proceeded with the Installation, Lance was in contact on a regular basis prior to works commencing.
Solargain Echuca's Installation Team were Outstanding , they were punctual , their work ethic and customer care was first class and as Electrical Tradesmen attention to the install was a pleasure to see. The property was left in great condition, no mess left behind and Jack the leading hand made sure things went smoothly during their time onsite.
I was shown the details of the WiFi monitoring and what apps to use on my mobile phone so as to check the system production of Solar Panels outputs and back to Grid numbers.
I have worked in the Electrical Construction Industry until recently retired 30 years and I can honestly say the Install was first class a pleasure to see a crew of sparkies with great work ethics.
Would not hesitate to recommend Lance Oswald and his team at Echuca Solargain to any one.
Panel rating: 5/5
Inverter rating: 5/5
04 July 2024
Very neat no fuss install
Great workmanship on time very happy with the whole install would recommend to a future customer09 April 2024
Original Review on 14-06-2023:
Fantastic very happy
Very friendly honest couldnt help enough, installation was quick tidy left no rubbish around .Very happy with the experience
10 months later we asked Annemarie: "Are you happy with the performance of your system so far?"
No I would have thought there would be a lot more savings with solar, especially over the summer months, heading to winter now probably won't do much at all.. At approx 7am ( sunrise)when the system obviously turns on the touch lamp in the bedroom turns on....very odd30 January 2024
Fantastic and efficient team!
Lance from Solargain was professional from the first contact. He followed up and answered any questions we had. He wasn’t the cheapest quote but we could see from the start he would be the best supplier to work with. His team did the fastest install without any fuss! Very pleased with the result. Would highly recommend(Yes, the tree is on its way down ?)
23 January 2024
Solar for the win
Awesome service and response to any queries I hadStill awaiting installation
Customer service and follow up so far has been spot on
12 January 2024
Fantastic Supplier
Well informed sales staff and efficient local service. They provided options for quality inverters and well planned and panels that are slim and unobtrusive.Inverter rating: 5/5
14 December 2023
Great service from quote to completed installation
Lance from Solargain Echuca was the only company that did an on-site inspection, gave honest feedback regarding number of panels and where they would be placed.Quote price was also less than other two and there was no pushy sales talk.
Also had no problems with helping get me the rebates and hooking up inverter to grid and electricity supplier.
Reliable, polite, no stress from start to finish, neat and tidy job.
03 November 2023
Awsome solar experience.
Awsome installation crew, clean and tidy workmanship, all workers on site could answer my questions with positive comments.25 August 2023
Very Happy
Quoting process was fast. installation completed in 1 day. sales team friendly and attentivePanel rating: 5/5
Inverter rating: 5/5
24 August 2023
Satisfied customer
Quick service, outstanding communication, high quality of install and excellent finish. They did a great job with the inverter placement. The owner of the business even continued to respond promptly to emails after the install was complete. Very happy.16 August 2023
Easy and quick process
Very happy with Solargain. They turned up when they said they would and kept us informed of the process, what our options were and how everything worked.16 August 2023
Above board
Sales and quotes were of excellent quality and value very punctual and polite installation tidy and clean very efficient customer service was above board and organised all paperwork and commissioning .Panel rating: 4/5
Inverter rating: 4/5
01 August 2023
SolarGain review
The original quote was on par with other quotes and when asked about quality of system, honest and helpful information was provided.Still awaiting installation due to supply issues but have been kept up to date with any changes.
12 July 2023
Professional Service
Great solar installation company. Installers were very professional. The team were happy to field my questions.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
27 March 2023
Would highly recommend
Sales team were fast and approachable when I had to ask question, they hold great products and was a fast install. The guys were polite and tidy on site and explained everything they were doing.Panel rating: 4/5
Inverter rating: 4/5
22 December 2022
Quick efficient
Out of the 4 quotes I obtained, Solargain was the dearest but most comprehensive.They are a local company, so I'm hoping that any warranty issues won't be a problem. They rated No1 on construction.
They arrived 15 minutes late, 3 installers, and worked flat out until they finished at 2pm.
09 July 2022
Original Review on 08-11-2021:
Positive experience
Installation was performed most efficiently. Follow up service always prompt and helpful.8 months later we asked John: "Are you happy with the performance of your system so far?"
very happy with performance up to now. no complaints05 July 2022
Knowledgeable and prompt service
Excellent knowledge and advice for designing a system that would suit our needs given we are not a typical household. Very prompt service and quick install.27 May 2022
Good company for clarity, communication and followup.
Great communication, clear and precise assistance with sale and quote forms.Terrific on site service from the installers, punctual, neat and tidy, informative and no mess.
Inverter rating: 4/5
27 May 2022
Wonderful Professional service
From the first phone call to Lance regarding my Solar inquiry, Lance was very patient in answering all my questions despite me having little understanding of solar. He explained the process clearly without any pressure Lance, making the quotation process very easy. Lance was very patient and kind, he was always available if I had further questions. Installation by Jesse and the two others went so smoothly, they arrived exactly when they said they would be here. (Something not always experienced these days). The installation of the panels went smoothly, Jesse and the boys at Solargain were knowledgeable and courteous at all times communicated helpful and obliging. All work proceeded in a timely manner and was completed within the time frame stated. They conducted themselves professionally, indeed they went above and beyond, from beginning to the installation. The installation was exceptionally well done. It has been a long time since I have had such polite, efficient, and professional young men. The process went smoothly from beginning to completion. I highly recommend Solargain to anyone considering the installation of Solar. Ingrid06 April 2022
Perfect mix of quality and price, with 6 star customer service.
From the very first email and phone call, I knew we had made the right choice to go through our local Solargain.We wanted quality panels and a decent inverter that could pump out as much power possible from our suburban block but we also wanted something not too expensive.
The staff at solargain were brilliant. The mapped out a plan and didn't try to put extra panels on the plan just to make it look good. They only put on what worked. As it turned out, the boys worked out they could also sneak in a couple of extra panels to really boost things.
This is where dealing with a local company really comes in handy. They were able to jump in the truck and pick up some extra panels and be back without delaying the install.
Every person I spoke to was friendly and they REALLY know their stuff.
Arrived when they said they would (actually a few minutes early).
Kept the site clean as they went, explained what was happening at each step and had me ready to go in no time.
I would recommend this company to anyone that asks.
01 April 2022
Attentive and careful
Lance helped us through the quote/contract process with patience and accepting that we had competing quotes. Installation was complex due to high and 40 degree pitched roof. Solargain hired a boom lift to ensure safe work. This was at no charge to us. Very happy with their approach to customer, care while on site and neat installation. Happy to recommend.Panel rating: 5/5
Inverter rating: 5/5
03 March 2022
Very happy customer
From quote to install, Solargain was very prompt and courteous. We were initially told it would be a 3 week wait but received a call the next day and booked in for 2 days time. Installers were very friendly and knowledgeable, also assisted in setting up online app. Definitely recommend Lance and his team!14 February 2022
Professional and knowledgable
Jesse came and quoted for the installation. He arrived 5 minutes early. He answered emails promptly. Lance was also friendly and helpful. The rebate for putting on my investment property was much appreciated by me. Solar much appreciated by the tenant.Trent in the office always happy to follow up questions and get back to me. Thank you to you all.19 December 2021
Very Satisfied and speedy installation
The quotes were amended to suit my particular needs. The supplier kept in touch throughout the process and assisted with all applications needed.07 December 2021
Top quality service and followup
Lance and Logan at Solargain Echuca are so professional and on top of their game. Lance came to my house (in Kyneton - not really close to Echuca!) the same day I requested a quote from Solarquotes. I got 4 quotes and theirs was the best mix of quality and value for money. Communication was excellent, and then Logan did the installation - super polite, and really neat and tidy. There were problems with my Huawei inverter and it needed replacing - which apparently is super rare. Both Logan and Lance communicated with me about this very well and I am delighted with their work. In a few years I will be putting more solar panels in, and a battery, and will be coming back to them. Can't recommend their work highly enough. Thanks, gentlemen!24 September 2021
Couldn't be more happy with Solargain
Solar gain Echuca was fantastic from day one, explained the whole thing with no pushing to buy. Just gave me the facts. Even through lock down they were great. They install went well even in the strong wind, and very professional finish and no mess. The inspector had it turned on in 4 1/2 days.Thanks again Solargain Echuca
Panel rating: 5/5
Inverter rating: 5/5
26 August 2021
Excellent all round experience
Lance was clear and forthright about the quote and what to expect when the system was installed.The team who installed the system were prompt, polite and cleaned up after themselves.
We've had no issues and Lance has checked in with us to see how we were going a couple of times.
Overall we would recommend using this organisation.
Panel rating: 5/5
Inverter rating: 5/5
Very Happy with the whole process.
Best Price, Excellent service, friendly staff and quick to install. Fantastic all round