SolarBright - Company Review Notice SolarBright - Company Review Notice
SolarBright

SolarBright Reviews

4.8

Based on 226 ratings
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About

SolarBright is a family owned Australian solar and skylight business established in 2008, operating from our own purpose-built facility in Prestons NSW that houses our head office, showroom, factory, and warehouse.

The SolarBright “family” has grown to over 25 staff, the combined experience of the team is over 200 years with over 8 installation teams working across NSW.

We are proud to have helped thousands of families and businesses save money off their power bills with our range of leading energy saving products.

Despite the substantial growth the business has enjoyed since 2008, however our contact details remined the same since day one giving customers peace of mind by dealing with a stable and long-standing company. 


SolarBright is the manufacturer of world class Skylights and solar powered roof ventilators with large network of distributors across Australia & NZ.


SolarBright is also one of the largest solar & battery installation company in NSW with impeccable reputation, Using quality product such as REC, MaxPower Solar, Tesla, SolarEdge and other reputable brands.

Reviewers report paying: $4,995 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

SolarBright Reviews (226)

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Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 157
  • 4 star 57
  • 3 star 10
  • 2 star 1
  • 1 star 1

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Straight forward, honest, no BS.

This was not my first solar system, but technology has moved rapidly forward in the 5 years since I last investigated the market and I had moved to another state. I took heed of the warnings online of unscrupulous solar companies and did a lot of research. After fending off a few of them, I sought advice from a neighbour happy with his installer. He put me in touch with Jordy Beeckmans of Solar Bright Port Macquarie who impressed me with his knowledge and straight forward approach. We discussed at length my requirements, both present and future and all his suggestions conformed with what my research had told me, especially the quoted price. Solar Bright did exactly what they said they would do. The installation went according to plan, the followup has been great and the system is performing as per expectations. Everyone I dealt with at this company, from the office staff (Anike) to the installers were pleasant to engage with. I have since recommended them to another neighbour who is similarly impressed.
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Good quality panels and inverter, good installation and affordable pricing

The sales process was pretty good, John gave us some options how much kw we need, very thorough.
Installation was good, punctual and on time finish.
Customer service was good too, they helped me with the grid connection, thank you very much.
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Great Company Easy Process

John Crawford was was patient with all of the questions that I had about the system, the performance I could expect, the installation details etc.
The installers all exceeded my expectations. My system was up and running within two weeks of my initial contact with them.
Support after installation has also been stellar. That is probably made easier by the installers doing really good work, but any issues I have had I've reached out to John or the support team and it has been handled immediately. There are a lot of choices for solar installation out there but SolarBright really worked well for me.
Inverter rating: 5/5
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Fantastic outcome

Marc and the wonderful installers at Solar Bright designed and arranged a tricky install of 7.92kW with 18 Max Power Solar 440 Watt solar panels with an 8kw Sungrow hybrid inverter and a four module (12.8kwh) Sungrow LFP battery for our newly built ground floor apartment. They negotiated with the builders and sorted out the cabling and communication issues from our allocated roof space through to our garage in the basement. Minor hiccups in the first few days were sorted out promptly and we now have a great functioning system where, subject to days of no sun, we are paying effectively nothing for our electricity. And this is during June and July which are the shortest solar months. Very happy.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great customer service

Jordy and the team at SolarBright Port Macquarie were just great to deal with. Their level of customer service is excellent, there is no waiting around wondering where your process is up to. Especially as a woman in a rural NSW I really appreciate their courtesy, great listening and attention to detail in responding to each question I had, and very prompt service. Would highly recommend.
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Quality product and very professional

Absolutely fantastic experience with Solar Bright, Port Macquarie! From start to finish, their service was top-notch. Jordy Beeckmans is incredibly knowledgeable and patient, taking the time to walk us through every detail of the process. He answered all our questions thoroughly and made sure we understood every aspect of our new solar system.

What stood out the most was their commitment to providing a positive and supportive service. They went above and beyond to ensure we felt confident and satisfied with our decision. The installation was smooth and professional, and we are already seeing the benefits.

We highly recommend Solar Bright, Port Macquarie to anyone considering solar energy. Their dedication to customer satisfaction is unmatched. Thank you for making our transition to solar energy such a positive experience!
Inverter rating: 5/5
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Brilliant all round

Marc and the team at SolarBright were referred to me by a friend and did not disappoint. Top notch service, quick installation, and by far the cheapest.
Inverter rating: 5/5
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Stress free installation

John Crawford designed and quoted my solar installation after my pold system was not working. John was incredibly knowledgeable and listened to my needs. The team that followed up to do the installation was also very professional and hard working. The post install service has also been excellent. I highly recommend Solar Bright and the team. 10/10 for Solar Bright.
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Professional company from quoting to finish product

From the moment I called Marc from SolarBright who’s number I was given by another person who recommended SolarBright he was prompt professional and very polite , he explained everything and how things would work right down to the process of each step .
Once Marc got everything in place within a two week period I had a call to say installation would happen and what day , the installation was a smooth easy process and again they were on time and the job was a professional finish right down to the battery and attaching everything to the meter and the brick wall where the inverter was attached, this was a smooth and very tidy neat job .
Customer service organised everything that was required for approval of the solar right down to answering any questions if I needed to ask, they were very helpful and guided me with anything that was required .
Thank you Marc and SolarBright and the installation people , I could not have gone with a better company after doing my investigation of solar systems .
Again thanks so much regards Donna .
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Great Service

Solar Bright were fantastic. John Crawford came out to give us a great quote and explained everything. The very next week our solar panels were installed in three short hours. They were all very friendly and helpful. The price was great too!
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Great service, knowledge, honesty and installation!

Fantastic service from all of the SolarBright Port Macquarie team from the moment I walked in the door after being recommended by a work colleague. Was looking to completely replace my old panels and inverter that were severely under-performing and Jordy easily came up with the most practical and affordable solution with honesty and obvious years of industry knowledge. Julia kept me updated with an unavoidable delay due to dock worker strikes and accommodated a suitable date for me. And also Andy the installer worked tirelessly both install the new system and remove the old one and dispose of it for a very reasonable price. A great experience all round and would highly recommend SolarBright to anyone in the MNC region.
Panel rating: 5/5
Inverter rating: 5/5
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Happy customer

It was a pleasure to work with the team (Jordy, Julia and Josh) at SolarBright Port Macquarie. I recently had a 5 kW system with a battery, 2 MaxLight skylight domes and a MaxBreeze solar roof ventilator installed. The whole process was painless. Jordy is very knowledgable about the industry and was able to answer all my questions. I would use them again in a heartbeat. Great job, guys.
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Graham

SolarBright recently installed 6.6kW rooftop solar for me and am very pleased with the
overall experience. Julia was very helpful in scheduling a suitable time for installation and even bringing it forward when the time became available.
Initial problems with the phone apps but a couple of visits and all fixed.
This is the second time I have used SolarBright Port Macquarie as they installed a smaller solar panel system 10 years ago which is still working perfectly.
Panel rating: 5/5
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A real energy saver

Thanks Jordy and Solarbright port Macquarie! Jordy was terrific, gave us everything we needed and originally told us to hold off as we were considering a renovation. 12 months later he was ready to go, great advice, honest and willing to take his time with you. Thanks Jordy
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Solar system by solarbright

Marc and his ream were fantastic in every way from start to finish with a great product
Panel rating: 5/5
Inverter rating: 5/5
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Navigating Heights Safely: SolarBright Ensures Safety and Efficiency

Embarking on my solar journey with SolarBright proved to be both efficient and safe, a testament to the expertise of consultant Marc Peters and the careful oversight of team leader Momo, especially on a steep roof requiring the use of roof balustrades to prevent falls.

Consultant Marc Peters expertly navigated the nuances of my steep roof, providing tailored recommendations that addressed both energy needs and safety concerns. His guidance made the decision-making process straightforward, ensuring that all aspects of the installation were considered.

During installation, Team Leader Momo and his team implemented safety measures with precision and diligence. Working on a steep roof can be hazardous, but Momo's leadership ensured that every step was taken to prevent falls, including the use of roof balustrades. Despite the added challenge, the installation was carried out efficiently and professionally, reflecting SolarBright's commitment to safety and quality service.

Throughout the process, Marc Peters remained accessible, addressing any questions or concerns promptly. The use of roof balustrades not only ensured safety but also provided peace of mind during the installation process.

While it's still early to assess the impact on my energy bills, I'm confident in the efficiency of the solar system installed by SolarBright. Their dedication to safety and customer satisfaction has set a high standard for my solar journey.

In conclusion, my experience with SolarBright, guided by Marc Peters and led by Momo, has been exemplary. Their expertise, attention to detail, and commitment to safety have made the transition to solar a smooth and secure process. If you're considering solar installation, I highly recommend SolarBright for their professionalism and dedication to safety.
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Original Review on 26-04-2023:

On time, job completed with no fuss and tidy with hand over info about Inverter..

All of the above was carried out as per quote, no issues with install..grid connection was all done through Solar Bright,
New smart meter was installed, through Origin, we have now changed to retailer Powershop.. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Ross: "Are you happy with the performance of your system so far?"

NO Battery installed..
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Excellent customer service.

We originally went to SolarBright Port Macquarie as we were interested in their MaxBreeze Solar Roof vent. Jordy, the main sales representative, was so helpful and efficient with our enquiries of the MaxBreeze that we decided to install a roof-top solar system from SolarBright Port Macquarie also.

We are very happy with the service from all the staff at SolarBright Port Macquarie and their installation teams who installed the MaxBreeze and the solar system. It was all very easy and Jordy really is very excellent at his job and provides really timely service and advice, and steps you through all the various stages of solar installation.

We weren't sure how well the MaxBreeze would work but it has made a really big difference to the inside temperature of our house due to there now being no heat build up in the roof cavity throughout the day. The change has been really noticable and our house is much cooler. We installed the MB400Z - Zephry with AC model.

Solar is working seamlessly and can already see big savings coming to our electricity bills on our provider's usage app which is connected to the net meter..

We were very happy with all aspects of our experience with SolarBright Port Macquarie - sales, service, installaton quality and installation teams etc. Jordy is a particular stand out.
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Great company to do business with great product and customer service

I had a 6.6kw system installed recently in Wingham by Solar Bright. Jordy, Julia and the Port Macquarie team were great made the experience seamless did all the required applications and the price was compatible to these door knocking people who will sell you cheap panels and invertors and disappear as soon as a warranty claim is lodged. The installer team had the job done in a few hours didn't stop the whole time and explained how the system worked and set up the Wi Fi connection to keep track of your daily generation. Once the job was done the documentation came to advise what needed to be done after the installation to have your retailer complete the process in their systems and gave you your passwords and app link for the system. Cant recommend them any higher they were a 10 out of 10. Don't waste your time with these other fly by nighter companies buy local Solar Bright will look after you.
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Great communication and eay to deal with

Sales and quoting was easy and simple and well explained.
installation went great. An afternoon storm came through and unfortunately they were not able to finish the job but came back a couple of days later to complete
customer service was great and all connection was completed by Solar Bright
Inverter rating: 5/5
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Trusted Installer for A Returning Customer

Thanks Jordy, Julia from SolarBright Port Macquarie for successfully arranging our Battery and also the great Team of 4 who quickly and neatly installed our Tesla Powerwall 11 Battery. It greatly compliments our Solar Panel System you arranged over 3 years ago and really sets us up for years to come
Battery rating: 5/5
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Great job allaroun by Solar Bright team

I was very happy for the whole progress. John Crawford handled the sale part very well with his practical knowledge of the system and suitability to my property and requirements.. installation was done expertly by the team of installers and they started punctually early morning and finished in the afternoon, cleaned all the rubbish after work was done. Customer service was good and helpful. Top marks from me, thanks.
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Fantastic service

Solar bright was easy and smooth from start to finish, I was looked after by Johnny, Energy sales Consultant & the Port Macquarie branch he was very professional and answered all my questions, I would gladly recommend my friends and family solarbright.
Johnny also organised the app to use when it was all done.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Service

Very happy with the whole service from Solarbright, from Jordy the salesmen who gave me excellent solar advise to the guys installing the system. Very smooth process and the installers went above and beyond to get my system installed.
Panel rating: 5/5
Inverter rating: 5/5
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Solar system

Sales staff PortMacquarie(Jordy) was easy to deal with. Explained everything in layman's terms and nothing was too much effort for him.
Everything went so smoothly.
We met with Jordy, agreed to have the system installed. Julia kept us informed as to when the installers would arrive.
The installers arrived on time and were very efficient and polite. We had a bit of a language problem but they were great.
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Excellent!

Very happy with the service and knowledge of solarbright port macquarie. Jorrdy was extremely helpful with all the question we had and also providing us with the best options to suit our needs. Also a very competitive price! Would definitely recommend!
Inverter rating: 5/5
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MaxBreeze Solar Roof Ventilator FAST!

SolarBright installed MaxBreeze Solar Roof Ventilator in a fast efficient manner. Michael Donnelly assessed our needs, and Sam the installer took less than an hour to finish a very tidy job. The unit is very neat and sits unobtrusively on the front of the roof. I would recommend SolarBright products and services to anyone.
Inverter rating: 5/5
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Excellent Company. Professional Installation.

The sales quote process was excellent. The representative came and inspected the property and explained the Solar system that they provide. Post survey question I had was quickly answered. The communication from the Sales to the Install and Post Install is very structured in keeping informed on every steps.

The Installation team was punctual and very processional. They pride on their work.
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Michael Donnelly - Outstanding

Michael provided professional customer service. He was the only consultant to reach out and request a site visit where he would explain everything about solar, the benefits and how it will provide value to the house. The cost was very competitive and the installation was completed within 1 week of signing the documents. Michael even went to the trouble of calling our energy supplier to arrange the connection and streamlined the process. Very happy overall
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Solar Installation

We are very happy with Solar Bright's prompt speedy service. Their installation team provided prompt, efficient service for my daughter's house, completing the job in a professional, efficient manner. We would not hesitate to recommend their service to anyone contemplating a solar installation.
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Awesome Solar System .

Solar Bright and Jordy and Staff where great and installed my Solar System without a problem . They where on time and efficient . Price was good too.
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Solarbright is solaright!

Jordy & Julia at Port Macquarie Solarbright provided us with extremely professional, courteous service, with our recent solar installation.
We were very impressed with the whole process & wouldn't hesitate to recommend them & their product.
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SolarBright Port Macquarie

Solar Bright Port Macquarie, 5 star service from start to finish by all staff. Thank you Jordy and Julia
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Best customer service.

We have had the best experience with Solarbright. Our build has gone way over time and Solarbright have been totally supportive of our situation.
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Great overall experience! Highly recommend!

We had solar installed and 2 skylights by solar bright and they were amazing to deal with. Michael Donnelly was so helpful and walked us through everything. He answered all our questions and is super knowledgeable. Michael has an in depth understanding of solar and gave us lots of great recommendations on the install. The installation was smooth and Michael even followed up to make sure everything went well. Highly recommend!
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Solar Bright Sales & Service

Solar Bright were easy to deal with giving all the information I needed to make an informed decision.
Inverter rating: 5/5
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Fantastic from start to Finish

Outstanding service from start to finish. We contacted Marc on a recommendation from neighbours, and he was fantastic. Listened to us and outlined all of our options. The install team were fantastic and efficient, and the post install customer service was brilliant. A big shout out to Priscilla who guided me through the post installation process with the energy provider. A great team and I would have no hesitation in recommending them.
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Home Solar-system - maximises functionality with excellent Quality

Jordy Beeckmans, our Energy Consultant for SolarBright in Port Macquarie, was an excellent Consultant with a comprehensive knowledge of every detail of our recent Solar installation. We were grateful for his support and assistance. Jordy has a pleasant, professional manner & happily adjusted his meeting-time to ‘fit-in’ with our work schedules.

Details to be considered when installing Solar were explained clearly, which was reassuring - as we asked lots of questions:) Jordy has an amazing technical knowledge of residential Solar installations, which was a bonus! Installing a 'Home Solar' which maximises functionality with excellent quality, is clearly both Jordy’s and SolarBright’s focus.

The Port Macquarie SolarBright Office organised *everything* - including connecting us to ‘the Grid’; all documentation; net-meter installation (with Origin). They were excellent!
We highly recommend Jordy Beeckmans & SolarBright in Port Macquarie for any advice, expertise or support you may require when considering installing ‘Solar’ on your own home. (ps: the SolarMan-Smart App is a bonus too?)
Panel rating: 5/5
Inverter rating: 5/5
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Great service by mark and sales team

The job went very well install team where great im a repeat customer and put trust and confidence above all else eric zanella
Inverter rating: 5/5
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Great service and happy with product

Highly recommend the team at SolarBright Port Macquarie. Johnny, our sales consultant was incredibly helpful throughout the entire process and was happy to answer all our questions. The installation team were very efficient and did a great job and the admin team were highly responsive to any queries and did an excellent job following up. Great service and product!
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SolarBright Solar Installation

I recently had a 13.28kW solar system installed by SolarBright. I have put off getting solar for a long time, but Jordy was patient, answered all my questions, and didn't push or rush me. He even drew up an alternate panel position plan after I said I was worried about how the next-door neighbour's house cast a shadow in Winter. He even hand-delivered the proposal! He was very knowledgeable about the technology and the different power providers.
Thank you for all your effort, Jordy. Very much appreciated.

If the service I got from Jordy were all I could base this review on, I would be a happy customer. However, the installation team were organised and efficient, cleaned up after themselves and took the time to explain how my two SoFar 5kW inverters were wired and worked together. They took care positioning the panels and did a great job.

Whenever I ring SolarBright in Port Macquarie, Julia is there fielding the calls, ensuring paperwork is complete, answering my queries, and keeping me posted on the process.

Our panels have been generating power for over a week, and I am so happy with the performance and the final cost.

Thank you, Jordy, Julia and the installation team at SolarBright Port Macquarie :)
Panel rating: 5/5
Inverter rating: 5/5
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Installers were great on time finished that day all dun

Top job great instillation, absolutely ausom results so far very happy with everything
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Brilliant Solar panels install

Jordan spent time with me analysing what solar system l would need to satisfy my needs. He was honest and open in our conversations and l am very pleased with the system l had installed yesterday and the price was extremely competitive.
Charlie and his installation crew did a brilliant job under trying conditions ( scattered showers) and got the job done on time.
Julia in the office was professional and efficient in getting all my paperwork organised for me.
It has been a pleasure to deal with Solar Bright Port Macquarie and would recommend them to anyone considering a solar system
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Amazing service, can not fault

Marc and his team, Lidia in the office and the installers, went above and beyond what I could have hoped for. They were on time, kept to the price and went through everything very clearly. Before doing the installation, everything was explained and the installers valued by input on the how the panels were to be laid out and the place of the inverter. The installers also were very clean and polite.
Can not thank the whole team at SolarBright for making this a very easy process.
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Professional team,excellent support

Professional team of installers and reps
Best installation I have seen
Aftercare support has been amazing
Way exceeded my expectations

Thank you
Panel rating: 5/5
Inverter rating: 5/5
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Solar System

Quoting process was great. Johnny came to tell me about a different product, which I also purchased. A roof vent system, solar powered. He was a true gentleman. I felt like a family member. He wasn't pushy at all. Gave me the information, answered my questions in plain English so I could understand. All the people involved were very friendly, helpful and courteous. All were punctual. Even rang to see if they could come a start a day earlier than planned, which was great.
Grid connection wasn't required as this was a replacement for a previous solar system.
Inverter rating: 5/5
Battery rating: 5/5
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Solar install

Got a few solar quotes all over the phone. Marc from solarbright was the only one to come out and give the quote in person so It was easier to go over and discuss.

As soon as I agreed installation was the next week. job was done very professionally and all cabling is hidden away in the cavity. very neatly done.

Was done for a great price and very happy with the outcome.
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Excellent product and service

Easy quoting process. The installation went very well. The installation team were punctual, polite, very skillful and did a neat and tidy job. Excellent customer service, very helpful from start to finish.
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Brilliant from day 1 of contact with Marc Peters from Solar Bright to installation to support/advice after installation.

From when we first met Marc Peters from SolarBright at our house, we had every confidence in proceeding. Marc was incredibly informative, efficient and professional. As we were aware of UNSW Scientia Professor Martin Green, inventor of the PERC solar cell ('passivated emiter rear contact'), and that this type of cell accounted for 91.2% of worldwide silicon solar module production in 2021, we wanted this in our solar panels and SolarBright had these with the Max Power Solar Dual Glass, N-type, Bifacial Cell panels. Our 9.13kW Solar Power System with 22 x 415W Max Power Solar Panels plus a Sungrow 8kW Three Phase Inverter are already showing, via our Smart Meter, that our investment will pay off. SolarBright installers came on the date nominated, were extremely efficient, polite and tidy! We couldn't be more impressed. After installation we received excellent follow-up from Solar Bright to seamlessly organise a grid connection. Marc contacted us after installation to ensure everything went well which we assured him was the case. We are now talking to Marc about a hot water heat pump PLUS their LED Tubular skylights to light up some dark spots in our home. Truly impressed with Marc and SolarBright. Would recommend them in every way. Thank you Marc and thank you SolarBright! (And thanks to Solarquotes where reviews of SolarBright added to our confidence in using them!)
Panel rating: 5/5
Inverter rating: 5/5
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