Solar4Ever - Company Review Notice Solar4Ever - Company Review Notice
Solar4Ever

Solar4Ever Reviews

4.6

Based on 52 ratings

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About

One of the older solar companies, established in WA with an excellent website and very positive customer feedback.

 

Reviewers report paying: $4,100 - $5,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar4Ever Reviews (52)

Show Most Recent reviews from All time

Average Scores

4.5/5

Value for money

4.5/5

Quality of System

4.7/5

Installation

4.6/5

Customer Service

  • 5 star 21
  • 4 star 26
  • 3 star 3
  • 2 star 1
  • 1 star 1

Great service, system installed prior to PCI of new home!

Amazing family based business - the communication from Suzanne, was top notch - explained the system and costings, installation etc.

Very easy to deal with - the install was quick and simple, great communication on site from the two installers.

Price was good for what we received. Have been very happy with our system to date!

Panel rating: 5/5
Inverter rating: 5/5
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Excellent service start-to-finish, well-priced, quality work!

Solar4Ever is a bit of a rare gem in businesses - they do exactly what they say, on price, with quality from the beginning (extremely informative website), through to the install and aftercare (checking all was ok, and happy with service etc).
Originally I'd only planned to replace a failed inverter from an older 3KW system, but decided to bite the bullet and upgrade.
After shopping around a little, and studying their website I reached out by email and was promptly called by Andrew (the service manager) who ran through some scenarios with me. This was followed up with a few different quotes from Suzanne.
Having consulted my brother-in-law that works in the solar industry he verified the pricing as extremely competitive so we elected to get a full 6.5KW iStore system from them.
All the guys that turned up on the day were friendly, chatty and efficient. Everything from the previous install was tidied/removed and left ready to recycle, with the new install neatly sealed & mounted and functional from day one.
Very refreshing to come across such a great business that values it's customers, provides excellent workmanship and doesn't cost the Earth.
100% recommended!

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Humbled to read such a wonderful review. We do our level best in a pretty sketchy industry so it's so great to read that you had a good experience with us all.
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The price paid, includes a substantive BESS.

With all of the problems that I have encountered, especially with my experience with Goodwe and the inverter, and, with the installation, I am disillusioned and now wary of recommending domestic rooftop PV systems, and, would recommend against Goodwe products.

Inverter rating: 1/5

Supplier Reply:

Oh jeez. This is a tough one to reply to. Our wonderful install team had a inexperienced apprentice working, since gone, who decided to cut solar rail over long grass in your front garden. Obviously this caused bits of aluminium to be lost and not surprisingly, you were worried about the risk to yourself and pets when mowing the grass. Andrew came out and scoured the grass and couldn't find anything that might fly up during the next mowing. We also came back relocated some of your panels to meet your requirements at no charge. So, a bit of a stuff up with the grass and so forth, but after that, what on earth have we done wrong? We didn't even recommend Goodwe, in fact we recommended other brands and you still wanted Goodwe. Anyway, I guess I'm being a bit too proud but it hurts. We did our absolute best as we always do but your rating will really hurt us.
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Great installer, very knowledgeable with solar systems, great customer support

Excellent discussion with Andrew (their Technical person) and he had answered my questions and no BS. He had also provided some good insights about solar. The quoting process is easy and straightforward they are prompt to reply with my querries during the process. For the instalation the wirings are neatly done compared to the other install I've seen in the web, they have completed (11.44kw solar + 5kw inverter + 9.6 kwh battery) from 8am to round about 2:30pm. Left the place neatly and tidy. Additionaly the price they have quoted is very good and reasonable. Would highly recommend them.

Supplier Reply:

Luke, thank you. Andrew and I, Nathan, Jack, Matt and a few others behind the scenes here at Solar4Ever have made a decent living from installing solar over the past 13 years in Perth, but certainly no fortune. Every person who contacts us is important to us, whether it ends up being no sale, sale, and then after sale, and it's great to hear it when someone takes the trouble to write a positive review. Most people don't because, frankly, EVERYBODY wants you to review them no matter how trivial the purchase. I'm sure others will read your very kind words and I assure you, it helps us so much, so thank you.
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10kw system with 16kw battery back up - can’t fault the installer, good communication and very helpful.
Inverter rating: 2/5

Supplier Reply:

Thank you Mark for your positive review. We installed a 10kW 3ph Sungrow hybrid inverter with a 16kWh Sungrow SBR battery and 15kW of JinKo 440W panels for you in April 2023. I see you gave 5 stars for everything apart from system quality. If you could let Andrew, our service manager know about your reasons for the lost star on system quality, then it will help us advise other prospective clients of your less than ideal [email protected]

Thank you
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Informative and great communication

SH10RT, 34 Jinko 440w,16kw battery back up of main circuits and transfer switch.

Very Informative website, no flash advertising just information you need to make educated decisions.

Super happy with the quote, install and commissioning.

Pricing is subjective to what you regard as value; I'm happy to pay for good trades, good communication and confidence that any issues will be sorted promptly.

No site visit required; never seen a salesman get on your roof to check things out. All communication was via e-mail, very informative with pricing; gave me chance to review systems without any pressure.

Install team arrived on time and completed the job the same day. No mess left behind, tidy set up and system was explained.

Firmware updates and ISolarCloud setup at the back end which were completed promptly.

System is running as expected - I have confidence that if any issues were to arise the team at Solar4Ever.
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Great budget system

Easy to deal with and met my needs to buy a good budget system as required.
Service was excellent from sales to installation, great communication.

Panel rating: 5/5
Inverter rating: 5/5
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Very happy with overall process and end product.

- The website, has loads of information to help you understand the initial and ongoing solar experience.
- The quoting and sales process was simple and easy and understanding of our questions.
- The communication was clear and prompt with them following us up rather than the other way round.
- The installation team was polite, answered any questions we had and sought our approval for anything that required change to make sure we were happy.

Would happily recommend the team to others.
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Great support well informed

All done in a day clean tidy install on an old tile roof
Inverter rating: 4/5
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Great installer. Very good quality system

Liked the Huawei inverter offered paired with awesome smart meter. Saw a YouTube vid they made describing it. Smart meter not installed correctly first time but quickly rectified. Very good service from Solar4ever.

Was quoted 18 X 370W panels but mistakenly installed 18 X 330W. They honestly confessed and added 2 more panels to make 6600W total. Had quote modified to match.

Happy with the performance and recommend the extra cost for smart meter.

Inverter rating: 5/5
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Great Installer

My Solar installation was excellent from the first phone call to Solar4ever to the installation was no hassle. The guys who installed the system knew what they were doing and cleaned up after the installation was finished
I am extremely happy with the product

Steve

Inverter rating: 5/5
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Fantastic installer!

Solar4Ever made the whole experience of having Solar panels and a Huawei inverter installed at our property an incredibly easy process for us.

From the very start Solar4Ever were informative, courteous and helpful. The installation was done punctually and very tidily. All of the staff at Solar4Ever are wonderful to deal with.

I highly recommend Solar4Ever as your installer of the Huawei inverter!

Inverter rating: 5/5
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Excellent Service

It was a pleasure to deal with Solar 4Ever. Both Suzanne & Andrew gave excellent advice and even took time out during their holiday to provide me quotes and additional information.
The installation went extremely well starting and finishing on time, the guys even worked a bit of overtime to complete the job in one day.

Inverter rating: 5/5
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Fantastic Installer

Very impressed by Solar4ever from start to finish. Very professional from the beginning. Installation was very neat and on point. Highly recommend.
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Simple As

I had done my research and comparisons so knew what system I wanted. Solar4ever gave the best price and confidence to proceed. Good honest advice from Andrew. All the paperwork was efficiently handled by Suzanne. Excellent installation by Nathan.
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 27-08-2020:

Professional, brand agnostic, good advice and clean job

Quick quoting. Very responsive to emails. Very competitive price. Didn't push particular brands like other business who were quoting me and were able to give me the options in my best interests. Polite and punctual installers who cleaned everything up after the job was finished and took away all the packaging and leftover rubbish.

I was very pleased particularly that they had no problem installing panels on 3 faces for a negligible extra charge by using the latest Goodwe MS inverter with 3 MPPTs. Where other businesses tried to push me towards only 1 expensive solution if I wanted panels on 3 faces, this was a perfectly good solution.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Akeal: "Are you happy with the performance of your system so far?"

Yes.
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Great installer and local company

Sales and quoting was all done over the phone. Installers were respectful, tidy and efficient. I had two systems installed on two properties and both were done very promptly and efficiently. Customer service was great, they organised all necessary connections and RBTs, as well as new metes. Service was great from start to finish. Would have liked to meet the owner but that was discouraged, even though there were no longer any COVID restrictions.
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Definitely a fantastic installer, very tidy and efficient workmanship

After our multiple inquiries the quote we got from Solar4Ever was the most competitive and we never looked back. The office staff was very well-informed and helpful with any extra information we requested.
The installation was done to perfection, punctual at the arranged date and time. The tradespeople paid attention to every detail, scrutinizing and repeatedly double checking every part of the job. The crew was extremely polite, tidy, cleaning up after their work, not leaving any mess behind.

We really got a great customer service, everything was arranged for us, the upgrade of our switch board as well as the connection to the grid.

We could not be any happier or more satisfied with our great Solar system which has not given us any problems since installation.

Panel rating: 5/5
Inverter rating: 5/5
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Professional Installation and Service

Sales and quoting process was professionally handled and options were offered. Installation went very smoothly and was all done in a day.
Solar4Ever assisted with connection to the grid and the changeover to digital meter.
After sales service was fantastic as the company followed up regularly with checks to see if the system was functioning to specs.
I would recommend Solar4Ever to anyone considering installing solar panels.

Panel rating: 4/5
Inverter rating: 4/5
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Original Review on 16-03-2020:

Best Solar Company!!!

Solar4Ever was very efficient and made the solar installation process very easy for me by providing the great quote, products and customer service. Highly recommend them!!! Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Manpreet: "Are you happy with the performance of your system so far?"

Yes, my solar system has performed extremely well and helped me saved lot of money.
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Professional in every way

Professional Competence & Knowledge
Professional Regard for and Credit for The Profession
Professional Treatment for the End User as of Primary Importance

Unusual excellent quoting process: Intelligent comprehensive information and set of options presented (website) in an easily understandable format and style. A very high level of technical journalism, much appreciated, thanks.

No Pressure. No foot even tried to get in the door.

The installation went without a hitch as quickly as the weather permitted. Tidy. Punctual. Pleasant. Friendly.

The gear recommended is working perfectly and silently (Huawei 3phase etc 5KW and 18 x 370W panels). Our house is usually perfectly quiet; a noisy fan would ruin the sounds of Nature (we live alongside a national park); that would have been ruined by having another fan-cooled inverter.

They organized everything transparently; simple signing of a few forms over the Internet.

The quote gave a collection of the best options from a cheap partial upgrade (not-recommended as that (would have cost more in the long run, on examination) to a best-of-warranties top-of-range (without cosmetics).

With the online information, with a detailed and long descriptions of options and costs, I was led to avoid what could have cost a lot more. Now I'm thrilled to see that modern panels relatively ignore shadows, for example. I've had solar for over twelve years; a shadow over even part, of one of the old panels, degraded the whole system disproportionately. I needed to know, for example, such money-saving facts as were pointed out to me by Solar4Ever, that to take further precautions (against shade) would cost more than that was worth paying for. Had I took an other co's quote, I would have paid less for an inferior system which, long-term (not very long, actually) would have cost more and, proven, had an inferior warranty/guarentee.

The quote included costs of removing 16 ancient panels and a 3KW inverter; something others failed to include despite being told repeatedly that there's been a system on the roof for many years (look it up in Google Earth 52 Chaucer Way Kalamunda 6076 Western Australia). Removing old stuff can take longer than adding new stuff to a pristine roof.

I found Solar4Ever because a few years ago I knew the "grandfather" thing, for and extra 40c/kWh sold to the grid, was going to last only another ten years. I didn't know whether that was from the first six panels or from that date, so did a lot of looking, a couple of years ago, but didn't make a move to buy (for sure) until I got the letter saying the 40c (down from 47c to 7c/unit) was running out that month. I got one more quote then asked a few friends and the first one we asked recommended Solar4Ever (turns out two other friends did, also, we found after I accepted Solar4Ever). I was so impressed by just the website I decided to go with them before I got the delightful personalized analytical consulting-level details with their quote.

Thanks.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 05-06-2019:

I should have requested 3 potential suppliers to start with. I assumed 2 would be fine especially being through SQ, but installers seem to be almost overrun with business so some will either not return calls/quote at all & overall there seems to be an unwillingness to consult/site inspect for a quote. Notwithstanding, with the knowledge I gained from SQ I still felt confident in the decisions, system & installer we ended up choosing. The Installer we used is in fact listed with SQ & the reviews/ratings for them on SQ played a part in my decision to use them. Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Raymond: "Are you happy with the performance of your system so far?"

On par or better so far. Bills to date have been around $3-400 less per 60 day bill. At this rate if things continue it will have paid for itself within 3 years :)
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Fantastic company

Solar4Ever are a great company to deal with. Very professional, from the initial query down to the installation. They organised everything from the removal and disposal of our old system to organising the grid connection.

Andrew was very helpful explaining the different systems, pointing out the pros and cons. Answered all our questions promptly and made them easy to understand.

Nathan the installer did a great job. I would definitely recommend Solar4Ever.

Looking forward to our reduced electric bills!

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 01-10-2018:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked This person: "Are you happy with the performance of your system so far?"

Yes.
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The Sales person was very good explaining the differences in quality between different panels and inverters and guided us to the best value panels & inverter rather than the most expensive.
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I was given excellent advice and talked out of a much bigger more expensive system as it was too big for my needs. I’ve now had the system for over 2 years and it has been fit for purpose
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Most professional Solar company in Perth. Great Customer service with Best Value for Money.
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The installation was an upgrade from 3.9 kw to 6.0 kw.
Solar4ever did the upgrade & were super efficient.
I was very disappointed with the business that did the original installation, which was average.
Asked them to come back & trim the mounted rails which stuck out the sides of the panels.
Promised to but never followed through, nor did they set up the wifi as promised.
When quoted on the original installation I asked can I upgrade this system in the future.
The reply was, of course, we can do that, easy.
Upon requiring an upgrade to more panels they made it very clear they were not interested at all.
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Original Review on 06-04-2018:

I made extensive use of your web site to research inverters and panels. I have no shading issues so did not need optimisers / microinverters even tho the system would support them. Also did not need premium quality panels as economically they were not justifiable - just nice to have hence my decision to use Q.Cells 270w panels which were marginally more expensive than Canadian Solar but probably better quality. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked David: "Are you happy with the performance of your system so far?"

Cloudy days have more effect than I anticipated but still generates more than I use. On sunny days the system is more efficient than I expected.
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Solar4Ever tick all the boxes – knowledgeable designer, professional back-office and efficient installer without the big company overheads and pushy salespeople.

They designed a quality system for me, happily answering my many questions along the way so that I felt able to make an informed purchase. Installation was prompt and done neatly- the Western Power inspector who checked the job commenting favourably on the standard of work. And then, proving their honesty, they contacted me afterwards to refund money for parts that they had quoted on but not used in the install.
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Fantastic service from my initial enquiry to switching on the equipment for the first time.
Suzanne and Andrew made things simple and easy to choose the best system while Nathan and his team were very professional with the installation.
I cannot recommend Solar4Ever highly enough!
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We are a second time customer for this company didnt go anywhere else as we were fully informed and the service and professionalism are the best, we found the previous instal just as reliable and expertly handled.
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Was recommended Solar4Ever by my brother who was really happy with his install. Still did my own research and got quotes from other vendors at the time and was happiest with Solar4Ever. The Solar4Ever sales person listened to what I was looking for and offered a couple of options within my budget without ever being pushy. (A sales person from a different company completely ignore my budget and try to sell me a system worth twice as much!). Install was flawless (even on a difficult 2-storey house) and has been running like a dream ever since. Based on the output/savings in the first 4 months (July-October) it will easily pay for itself inside of 5 years. Eagerly awaiting summer to see how it performs with the extra sunshine
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Great customer service from my initial contact to installation. Straightforward no nonsense advice and punctual, efficient installation. System seems to do what its meant to and there have been no problems so far.
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After the inverter in my old 1.5Kw Sharp system failed it became obvious that the money to replace the inverter would be best put towards a new larger system.
Got quotes from a few companies and went with Solar4ever (6.6Kw Canadian Quintech panels plus a 5Kw Huawei Inverter) I asked for quotes for 6.6Kw of Canadian panels plus Goodwe, Huawei and Fronius inverters. Andrew quoted for all three giving me the pros and cons of each without pushing any one brand.
Signed up and Suzanne dealt with the Western Power approvals and not long after the system was installed. Very happy with all aspects of dealing with Solar4ever. Have asked Andrew for info on the Huawei Smart meter and LG battery and he has been very helpful with the info provided.
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Would not recommend them to anyone, had our system installed, a few weeks later due to them leaving the solar rcd loose our meter box caught fire. Fesa attended and reported the issue, I informed the solar4ever who sent there installers out. Western power told me not to allow them to replace anything until they did their report, I explained this to the installer, they waited in their car. 10 minutes later I walk outside and they have begun replacing the wiring etc, they said they had spoken to western power. I contacted western power who said they hadn’t sent their inspector out yet and they would never give the installer the go ahead without their inspection complete. They were obviously attempting to cover up their dodgy work. A couple of weeks later an electrical inspector was sent out by the electrical board who checked everything and said they had done the same thing again! He was furious! During the whole process they completely denied fault and their customer service was atrocious. Stay well away from this company, they appear great prior to installation but should anything go wrong you are on your own. They have also ceased monitoring my system (which they promised they would do and keep us updated on its efficiency).

Supplier Reply:

We were horrified back in early 2017 when this happened, and we remain horrified. It marked not only the last time we used this electrical contractor to do our installations, but also the last time we used ANY sub-contractor. We were lied to constantly by the contractor for weeks and months afterwards as we tried to get to the bottom of what happened. The truth is not what the electrical contractor told us and we, trusting them, passed onto you, but rather it is what you have written here. The only small detail is that we have not withdrawn our free reporting service at all, so we must have overlooked an email you sent us. We’ll get in touch asap.

Thank you
Solar4Ever
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After three years they are still providing backup service on the systems performance. I can clearly see how the system is performing against expected and realised kWh generated.
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Solar4Ever first installed our panels in 2011. Although the system has worked exceptionally well, when we have had any questions, the response from Solar4Ever has been instant and helpful. Their knowledge, service and aftercare is second to none and I wouldn't hesitate to recommend them to anyone thinking of installing solar panels.
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I bought a Solar4Ever 2.5kw in 2013. In Oct'17 I contacted the company due to inverter problem. Andrew was helpful and solved the issue amazingly fast. Our tenant was very happy and relief too as without the solar panel his energy billing was really high and out of reach.
I am really impressed with Solar4ever dedication to help existing client.
I will not hesitate to recommend Solar4Ever to our friends/family and will also think about you 1st if we will have next house need solar solution.

Solar4Ever also able to help tracked the solar reading if you submitted it regularly to ensure the system works as expected.
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I bought a Solar4Ever 3kw system just before the 40c/kw deal was stopped by the government back in 2011. Recently I contacted the company with an inverter problem. Suzanne was helpful and solved the issue without fuss. Over the years Solar4Ever has tracked my solar readings which I submit regularly. This keeps track of my system to ensure its output is maintained. Great service by a company I have recommended to friends.
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Nothing less than 5 star service from these guys from quotation to installation and now four years down the track with a warranty item, they are still at the TOP of their game.
Our inverter was replaced (as part of a 10 year warranty), hassle free, promptly and as always with a smile and customer satisfaction at the forefront.
I would not hesitate to recommend Andrew or Solar4Ever to anyone out there looking for the best in solar Perth has to offer.
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Went with Solar4Ever on the recommendation of 2 friends who had excellent experiences with the company.
The price and quality of hardware was very competitive. The service and installation experience was excellent
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Suzanne from Solar4ever was the first to respond and send Googlemap pictures of the roof where the panels would come. The installer came and had a quiet look after which we received a realistic quote. The other 2 provider who came had a very aggressive selling strategy, telling us to sign immediately or face much higher prices because of changes in regulations which was a blatant lie.
Installation was painless and ver professionally done. We went for German Qcells (they are now made in China) and a Fronius Symo inverter. Recommended with great remote monitoring.
As all worked well we did not need Solar4ever service afterwards.
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Solar4ever were the quickest to respond to an enquiry with all the information requested - not just tidbits. No sales pressure or BS - with all their information backed up by quantifiable data. Appointment times were adhered to and quality of workmanship appears good. Good after care service also provided by Solar4ever - where you can send data to them and they will check if the unit is performing within specifications based on this data. If it's not they will follow up with you. .
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It costs $7,000 for two inverters from Germany, this made me completely satisfied compared to the other, Chinese inverters at approximately $7,500.
Panels with up to 12 years of warranty also provide a definite satisfactory.
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The 3.2 kW system has only seen 2300 kW on screen despite bright sunny days and roof angle of 18 degrees. I know if angle was increased to about 31 deg and panel temp was 25 deg C more power would be produced. Is not 23kw a bit low. Panels are suntelite 200 w.
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