Solar Wholesalers

Solar Wholesalers Reviews

4.7

Based on 1147 ratings
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About

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Reviewers report paying: $5,790 - $6,990 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

EV Charger brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar Wholesalers Reviews (1147)

Show Most Recent reviews from All time  across Australia

Average Scores

4.6/5

Value for money

4.7/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 652
  • 4 star 471
  • 3 star 23
  • 2 star 1
  • 1 star 0

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Highly recommend SOLAR WHOLESALERS

The quoting process was simple and factual. The sales staff were helpful and placed no pressure on me to make a decision. They answered all of my questions in a concise way without adding unnecessary (sales pitch) information. A lot of communication regarding time frames of installers who were very polite and friendly. They kept us up to date with their progress and included us in decisions where appropriate. After the installation, an installer helped us connect to the internet and explained all the details re the software connected to the system.
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Prompt and friendly installation

Prompt installation and friendly service but they failed to forward details to SA Power Networks regarding the installation resulting in almost a month's delay changing feed in changes with our retailer. Many frustrating calls to our retailer over 3 weeks had not progressed our problem and we were told to ring SA Power Networks, only to be told the problem lied with the installer not forwarding meter details. We contacted the installer, explained our problem, and were told they'd check.
Our retailer later changed our feed in plan. No feed back or follow up from installer after we told them the problem must be with them.
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These guys are great.

Terrific service from enquiry, through installation and commissioning. Turned up on time, got the job done efficiently, cleaned up after themselves and followed up to make sure everything was working. Would highly recommend them
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Fast & efficient. Know what they are doing.

The sales/quoting process was fast and informative. Answered any questions I had. Install ended up being 4 weeks earlier than expected. Installers were courteous and efficient. They organised the grid installation after the install. I just had to choose the day
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Solar Wholesalers

Efficient and personal organisation.
Quote very competitive and questions answered and particulars explained.
Install discussed in detail and installation reviewed and altered to meet our requirement for a skylight.
Helpful tradies.
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Impeccable Solar company

Impeccable service from start to finish. Installation service was polite,punctual and tidy! Organise the hole process for us. Highly recommend them if you are considering solar
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Quality system for a good price

Quote and admin was very straightforward. Installation went smoothly and to plan. Tidy jand high quality job. Broke 2 tiles not expected. Installer informed me and swapped out for 2 on my carport.

Installer had poor knowledge of Flexible Exports, didn't close out my install on the day. Instead it was left to the office 3 days later. Exports were capped at 1.1kW until the closeout was completed.
Panel rating: 5/5
Inverter rating: 5/5
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Great installer. Expert advice

Very happy with Solar Whoesalers. From the quotes to answering numerous questions to the installation everything went very smoothly. The system is working very well with no issues to date
Panel rating: 5/5
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Original Review on 03-10-2023:

Review

All very professional ,courteous and punctual, good communication, so easy to deal with right from the first enquiry Original ratings

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Glenn: "Are you happy with the performance of your system so far?"

absolutely
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Best in SA

Easy to deal with from advice, quoting, scheduling, installation and back up service.
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5
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All round good experience.

From my first contact with Pete, I felt at ease with the process of installing a solar array with battery at my house. I was offered several options, not necessarily based on price, but what my needs were. Specifically, I wanted blackout protection for the three-phase power on my house. A good solution was offered, and while doing some price comparison with other companies, I could see that the price was particularly competitive.
Scheduling of the work was done well. The installation team were efficient and cheerful. Follow up since installation has been impeccable.
Highly recommended!!
Panel rating: 4/5
Inverter rating: 5/5
Battery rating: 5/5
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Very good experience

Very happy we selected Solar Wholesalers. They really took their time at every stage of the process to educate us and discuss options. Even post-installation they followed up to check in. Top quality people all the way through. Highly recommended.
Inverter rating: 5/5
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Original Review on 17-09-2023:

Very happy - excellent service

We recently had an 11.6KW system installed by Solar Wholesalers and couldn't be happier with the experience. We received the quote and detailed information without delay, and Sam and the team were always quick to answer our questions to help with the decision making process. The installation itself seemed quite straightforward and there was very little for us to do. The system is performing very well so far, and I'm loving the SolarEdge app so we can monitor our energy generation and usage! Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Lisa: "Are you happy with the performance of your system so far?"

Mostly yes, although see above. The solar we are producing through winter is only covering about a quarter of our household electricity usage. But before the colder months set in, it was great! We haven't had any issues with the system.
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Great job

The crew that installed our solar today where very professional, polite and tidy.
I would highly recommend your company to anyone who is looking for solar.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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All Good, Professional Operators

Quote-Quick and precise to my request
Installation- Nice people were on time and tidy
Customer service- was concise and politely shown
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Very professional and efficient. Installation was completed in a few hours

Very professional and efficient. installation was completed in a few hours
Inverter rating: 5/5
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Very impressed

Communicated well and turned up when they said they would.
Installation crew worked like Trojans in sometimes trying weather conditions.
Performance of the entire system to date has exceeded my expectations considering its mid June and sunshine is marginal.
Inverter rating: 5/5
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Great company

Solar Wholesalers were professional and friendly at every stage of the process. The fellas that installed the system were easy to talk to and attentive. They were invested in accommodating our preferences and had attention to detail when installing the electrical work.

Turn around time from quote to installation was only a couple of weeks or so because there had been a cancellation so that suited us beautifully.
I would definitely use them again and recommend their product. The inverter and panels are good quality products and the price is very competitive.
Panel rating: 5/5
Inverter rating: 4/5
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Flawless

Matt and his team from Solar Wholesalers were flawless. From the initial quotation all the way through to explianing how the SolarWeb app works post installation, their service was impeccable. Would not hesitate recommending them anyone
Panel rating: 5/5
Inverter rating: 5/5
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The only company we would recommend for solar

The best service we’ve ever experienced from any business.

From the beginning, nothing we asked for was too much for them. What I had previously been told by other companies was an impossible job, Solar Wholesalers made look easy.

The entire team was an absolute pleasure to work with. Professional and always happy to spend the time making sure I understood exactly what I was getting and how everything worked.

Pricing was competitive and the quality of product, installation and post-installation service has been fantastic and was worth every dollar.

The difficult nature of our install (two storey in Stirling, high pitched, multiple rooflines with mains power on an adjoining building) initially led to some technical difficulties with the monitoring software. Rather than us having to chase them up, the Solar Wholesalers team proactively contacted us and came back to the site on numerous occasions to work through the issues until both we and they were completely satisfied (at no further cost to us).

Timeframes were as promised, there was no damage to surrounding trees and gardens and the site was left immaculately clean.

We would never use or recommend anybody else.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fantastic company with great workmanship - strongly recommended

Solar wholesalers exceeded my expectations. Very professional and helpful from quoting to installation.

Competitive pricing with good quality components. Very transparent and punctual with installation timeframes. No extra costs other than what was quoted. It was a difficult installation due to the house build, but the installers were fantastic. Discussed all installation options with me, and completed quality work, leaving the property very clean after installation was completed.

Solar Wholesalers helped me to navigate a meter change with my electricity company and provided me with helpful tips to further utilise the solar and reduce power bills.

I would strongly recommend this company to anyone.
Panel rating: 5/5
Inverter rating: 5/5
EV Charger rating: 5/5
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Quality all round

After getting a quote from about 6 different suppliers, we felt very comfortable going with Solar Wholesalers, and they didnt let us down.

The price was great (signifantly better than some others) and they explained every aspect of the planned setup and the reasoning behind it.

Installation happened within 2 weeks of accepting the quote and was completed well and truly on time. The installers were fantastic to deal with.

We couldn't be happier with the results.
Panel rating: 5/5
Inverter rating: 5/5
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Very professional business

We had a fantastic experience with everyone from Solar Wholesalers, and we are extremely happy with everything so far. Highly recommend!
Inverter rating: 5/5
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Professional and dependable solar installer

My experience with Solar Wholesalers was positive from start to finish. Sam in sales was very informative and helped to narrow down what system would work best for my use case. Tim the electrician was professional and installed the inverter and battery neatly and as per my location requirements. Carrie in the office was communicative and assisted to promptly address a small issue after installation. I can certainly recommend Solar Wholesalers for those wanting to install a new solar system.
Inverter rating: 5/5
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Fantastic Services

Everyone was so friendly and informative from quoting to final install.
I was advised on the whole process and it all went so smoothly.
The installers arrived on time and was polite and nothing was too much trouble
Highly recommend Solar Wholesalers and will not hesitate to go back for any future requirements.
Panel rating: 5/5
Inverter rating: 5/5
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Great job

Contacted me the next day and got quote within a week.Neat and tidy install ,nice guys , finished mid afternoon all up and running.Highley recommend Solar Wholesalers
Inverter rating: 5/5
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Excellent service and good value

Great service from quote to installation. Very helpful in identifying suitable system and completed the install within their estimated time frame (and squeezed in before the xmas break). Install was quick and minor issues with inverter wifi resolved within a couple of days. Helped to liaise with SA power networks to get new meter installed on same day. Service working well to date - would strongly recommend!
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 13-05-2023:

Friendly, efficient, courteous and helpful installers.

The quoting process was clear. the installation went smoothly and efficiently. The team arrived punctually, were friendly and kept me updated on how work was progressing. They were polite and courteous and when they left, I had not a bit of tidying to do. The electrician helped me set up the App on my phone and all is well. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Dee: "Are you happy with the performance of your system so far?"

Yes, 100 percent!
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Thoroughly recommended

I've been putting off installing solar panels for a long time. My official excuse was that I was waiting for the cost of batteries to come down but I think the real reason was that solar panel installers got a bad rap quite a few years ago, being seen as "snake oil salesmen" by many, when there were all sorts of government grants and subsidies.

Having dealt with Solar Wholesalers I can say that my fears were unfounded and nothing could be further from the truth (at least in my dealings with them) and they were extremely professional and helpful in explaining the intricacies of solar panels and batteries.

I now have a fully functioning system that I'm very happy with, no more electricity bills (hopefully) and half the power I'm generating is going back into the grid (and I'm making money on it, subsidising the installation cost).

It's a win-win!
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An incentive was offered by Solar Wholesalers for this review. Learn more here.

Longterm industry player not a fly by nighter

I have used Solar Wholesalers both for my home and work office. Very professional and great to deal with.
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Seamless and Efficient Installation, Excellent Communication

Efficient response to our enquiry and thorough explanation of the available options. Once selected, the installation team did an excellent job on an extremely hot day and were very helpful and fast. The communication between the office, the installation team and us was outstanding.
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Quick, efficient installation

The quoting process was fine - similar to others that we've dealt with but I was impressed with the detail and the company's capacity to pre-empt questions. We had to wait a while for installation after paying the deposit; fortunately the team were able to squeeze us in on short notice (no problem with that, by the way). The lads who did the installation were friendly and efficient and consulted us on all aspects of the process. The office followed up next day to check on how things went. Now just waiting for the new meter so that we can start using the system.
Inverter rating: 3/5
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Great Pre-Sales Support with Excellent Installation Quality

The sales process was simpe and straight forward. It began with an half an hour phone conversation to ascertain my requiremtns from the system and to answer any questions I had. Follow up questions were answered propmptly and to the point.

The installers were great Working at 35 degree heat they started early and completed the work by 3pm. The electrical work looked clean and organised. The panels were neatly placed according to plan. No visible cables or loose ends. The system was up and running by the end of the day.

The installers checked the system was working as expected. I received the SolarEdge account and was able to check the solar production and energy consumption.
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No fuss installation!

I found dealing with Solar Wholesalers was easy and stress free right from the start. I had some rather naive questions to begin with that the salesperson respectfully discussed with me to improve my understanding of the choices of panels, racking and inverters available. The job entailed removing an old system before installing the new and the whole process was accomplished efficiently and effectively. Thank you to all at Solar Wholesalers who assisted me in this significant purchase.
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Solar Wholesalers

The service was faultless throughout. I strongly recommend them without reservation.
Panel rating: 5/5
Battery rating: 5/5
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Very efficient service

My new system from the quote to installation was handled in an professional efficient and uncomplicated manner. Highly recommend this company.
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Excellent

From the very beginning the experience with this company has been exceptional! Excellent, prompt communication, hassle free experience and wonderful people to deal with. Would highly recommend. Definitely 5 star service and product.
Inverter rating: 5/5
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A great experience Solar Wholesalers!

Peter was good at explaining the detail and provided information quickly as promised. My questions were answered in a format that I understood. The installation went smoothly as planned. I was supported to log on to the monitoring system by the electrician. Overall the customer service was excellent at all stages of the project.
Inverter rating: 5/5
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Second time happy customer

We used Solar Wholesalers for our first system in 2018, and when it came time to install a system in a new house we had no hesitation in using them again, after seeking a couple of quotes of course. They offered the best price for the kind of system we need, the staff have been unfailingly friendly and helpful, and willing to answer all questions. The installers were also excellent on the day, assisting us to decide on the exact configuration for the panels, and getting the job done without fuss or mess.
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Perfect Every Step Of The Way

From the moment I called to talk about the system at 4:45 one afternoon to the installation, everyone was very helpful. They made sure we understood everything that we were getting. They didn't want to upsell us to a system that wouldn't have benefited us anymore than what we purchased. The admin staff were helpful with everything admin. The guys that installed made sure we were happy with the location of inverters and panels. Overall a great experience and I would recommend Solar Wholesalers
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Very happy customer

Solar Wholesalers installed 2 systems for us, both installations went very well. I was impressed with the installation teams they were professional, polite, efficient and cleaned up after the install. The pricing was very competitive and their communication with me was exceptional. I would have no hesitation in recommending them to my friends and family.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Company

From the initial follow up after receiving the quote, to the installation and after sales follow up, Solar Wholesalers have exceeded all expectations.

Sam knew the product thoroughly and answered my many varied questions.

The install team were excellent, punctual, polite and provided a top quality finished job.

The admin team organised the smart meter install with our retailer and sorted the SolarEdge app registration / access.

I highly recommend Solar Wholesalers, the service is excellent. A well oiled and professional team.
Inverter rating: 5/5
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Great service from start to finish

Great service from start to finish. Great knowledge, installation and service. Very helpfull and nothing was too hard.
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Excellent service

Very thorough quoting process - understood our requirements clearly. The back office staff followed through on all aspects of grid connection, approvals etc. Field crew very efficient installation on planned date. Lots of follow up with a lot of attention to small details.
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Professional, high quality throughout

Every step of the journey, from the initial contact, through quotation to installation was professional, high quality, true to the word
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Fantastic installer

The installer are fantastic. They are professional, efficient and knowledgeable. They are very patient to answer my inquiries. One of the staff Matt helped me to set up my Solar Web app step by step after installation . They took off the shoes when walking into the house to avoid making any mess. Thanks so much for their fantastic work. It’s a great idea to install solar panels and great choice to choose Solar Wholesalers.
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great service, advice and information about the product

Sales and quoting was easy and informative
The installers did a great job.
Staff who organised the job very help and friendly
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So impressed!

Amazing service! Professional and friendly staff that take their time to explain and answer any questions. So glad we chose them!
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Service Throughout

Excellent and very professional service throughout. The process was made very easy for us right from quoting through to installation and everything was taken care of by Solar Wholesalers. Would recommend to others.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excellent installation and setup for a replacement system.

Our 6kW 'Fronius' based installation was a replacement for an older, smaller system, and consisted of two 'strings' of panels, an inverter and a 'smart meter'. We initially looked into getting a battery system, but life intervened and found a better use for the extra dollars involved in this option. We still have the option of adding the batteries later on with this system, though. I actually had a good idea about the system I wanted, and approached a couple of installers for their comments on my ideas and an indication of pricing, Both the sales-people I talked with were informative and courteous, and provided extra information to help me reach a decision.

The team of installers arrived exactly on time, and got to work as soon as they had scoped the job. Our old system came off, the new system went on, with only a minor hiccup with getting larger cables through the small spaces within the walls. That was expertly resolved, and in a few hours the system was producing (and exporting) energy. There was a minor bug in the inverter connection to the remote web site, but that was fixed after consulting the manufacturer, (a software update?) and the inverter is now running at full throttle.

The app to access the inverter's operation is pretty easy to use; I have it running full time on my office PC. The installer explained how to set it up and access the performance data on both a phone and a PC, and with a little digging thru the user accessible menus, I found the technical data reporting and graphing system, which is very comprehensive.

All told, we are very happy with both the install and the solar energy system. The team got into the job, and just kept going until it was finished. They cleaned up the site when they had finished, were not unnecessarily noisy while they were working, and impressed me as being an efficient, competent team. The equipment certainly seems to be high quality, and to work quietly and without fuss or intervention. I would cheerfully recommend both the installers and the equipment to anyone who is considering replacing an old system or installing a new one.
Panel rating: 5/5
Inverter rating: 5/5
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