Solar Save Reviews
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About
Solar Save is a solar energy company operating throughout NSW and in South East Queensland. The company is a Clean Energy Council member and says that its installers are also accredited. The company says that its systems are manufactured from high quality components and its installations are to Australian standards. They also say that their panels come with a 25 year performance warranty. Solar Save say that they can offer 12 months interest free finance terms to approved clients.
Customer testimonials for Solar Save are available, and include the following:
“ I had Solar Save install my electricity system in June this year and I have to compliment you on your staff. James, the salesman was lovely, even calling on the day of installation, due to a little problem. The two installers were exceptionally polite and considerate, and were the tidiest tradesmen I have ever met! They even went to the extent to make sure my dog could not escape while they were doing the installation. The electrician that came a few weeks later to install the meter was also very tidy. I have no hesitation in recommending Solar Save to anyone who asks me about my solar.”
“ Solar Save installed a 1.0kw PV system to my home in 2009. At that time I wrote to your company expressing compliments on the professional and courteous attitudes of you staff. I now repeat those compliments after the recent failure of the inverter component of my system. Aaron was most courteous and professional when I reported the failure last week. He was extremely helpful, and promptly arranged for a replacement inverter to be fitted. This was a great relief to my wife and myself as we were about to depart on a brief holiday. Please extend my thanks to your receptionist,
To Aaron, and to the young man who installed the replacement unit. They are all a credit to your company. Their courtesy and competency make them all valuable assets to your business.”
Panel brands previously installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solar Save Reviews (28)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 7
- 4 star 17
- 3 star 4
- 2 star 0
- 1 star 0
14 December 2012
11 September 2012
Original Review on 31-05-2011:
Just that it takes alot longer to have Energex change the meter to go back to the grid have had it installed for more than a month still waiting for the change over they did say that it would take 20working days but my friend installed at the same time and her meter has been done do not no what the delay is you get no where with ringing so you just have to wait16 months later we asked Pat: "Are you happy with the performance of your system so far?"
very much so more than happy to recommend Solar Save06 September 2012
Original Review on 01-06-2010:
Solarsave was reasonably local, the sales staff were really helpful and the installation was prompt and well done.I found their after sales liaison processing with the electric company for me to be connected. It was really good, as they handled almost all of the paperwork.
Brian Antaw
28 months later we asked Brian: "Are you happy with the performance of your system so far?"
Yes, perfectly
06 September 2012
Original Review on 01-06-2010:
28 months later we asked Michael: "Are you happy with the performance of your system so far?"
Absolutely.04 September 2012
Original Review on 01-06-2010:
Solarsave and Todae were excellent and a good companies.The other two were ok but not professional in my opinion.
Todae and Solarsave came out to see me and no one else did.
Everything was explained well by both companies.
Solarsave guaranteed installation within 21 days.
28 months later we asked Peter: "Are you happy with the performance of your system so far?"
Performed above the company expectation provided30 August 2012
Original Review on 17-06-2010:
I started pursuing this solar system November 2009.1st quote Nicholls....... Could not give firm dates. Gave deposit, then rejected quote lost $50.
2nd quote GWM Engineering.... They did not follow-up Too dear
3rd quote Live Green Solar.... Wanted full moneys up front
4th quote Sydney Solar Electricity.... Wanted full amount up front
5th quote Go Green..... let to SolarSaver... Selected.
I was so frustrated i didn't know what type of panels or type of inverter. However everything turns out Ok, with Suntelligence panels and an Orion Inverter both acceptable quality.
Special thanks to Finn Peacock for holding my hand during this initial process.
Also a note to all a note to all potential buyers... Shadows are the main enemy of the solar panels, so pay attention to there positioning .. even a TV aerial shadow will affect performance.
27 months later we asked Garn: "Are you happy with the performance of your system so far?"
I would be greedy if I put another 6 panels on roof!Note for survey.........Probably need another catagory between good & fantastic.
Regards ~ Garn
14 June 2012
(Steve Torpy )
19 May 2012
29 April 2011
24 December 2010
04 December 2010
03 December 2010
03 December 2010
We are still waiting for an electrician authorised by Energy Australia to install new meters. The contract said 14 days, but we are now told 4 weeks. We are very disappointed about this.
01 December 2010
30 November 2010
23 November 2010
All paperwork was completed quickly and unit was installed within 2 weeks of paying deposit.
Electrician came back and installed the meter in meter box.
Installed on the 21st Oct... up and running feeding power into the grid last Friday 20th Nov.
They photographed all their work for head office.
Very happy... In the last 4 days it has fed 36KWH into the System.
27 September 2010
The representative came and assessed our needs, giving what I thought was a reasonable price for the system I wanted.
I attempted to phone the rep to organise a date for the installation and confirm a contract.
However, his mobile phone was left unanswered - a number of times. This seemed "dodgy".
I would not recommend SolarPower.
I have since gone with SolarSAve a company from the Central Coast of NSW. They are very professional - explaining the pros and cons of various systems. The installer of the system visited me and set out all relevant options.
They have given me an installation date. Their price includes connection to the "grid". solarPower's did not.
13 September 2010
27 July 2010
19 July 2010
The Solarsave people did not come to the site either which was disappointing and when they installed yesterday, of course there were some issues. They worked hard to overcome the difficulties and I was pleased with the installation.
17 June 2010
17 June 2010
The company seem to be well behind in this area.
16 June 2010
16 June 2010
The installers were in marked vehicles so everyone could see who they were working for. The workmanship was professional and areas left cleaner than they were before they started. At the completion of each stage the supervisor explained fully what they had done and what the next stage would be. All paperwork was completed and signed off before they left the site. Price was not the cheapest but no-where near the dearest.
This company is based on the Central Coast of NSW but does have other branches.
16 June 2010
I would highly recommend Solarsave, not just for price but for quality, service and very reliable.
01 June 2010
01 June 2010
great. But the office seem to have too many as you never seem to speak to the same one & they dont reply to emails. Can't seem to get a definite reply as to when we will get the gross meter.
Hence, the low score for service.
24 May 2010
The sales team are very informative about their product and were able to answer all questions asked.
I highly recommend Solarsave to anyone interested in a solar system.