Solar Air Energy Reviews
About
Solar Air Energy is an Australian family owned and operated business. Our workmanship is second to none with customer service being our number 1 priority. We never outsource our work to ensure we can control the quality of our installations, our CEC accredited installers follow strict processes to ensure customer satisfaction from start to finish. At Solar Air Energy we provide affordable and tailored energy solutions for you and your family.
Reviewers report paying: $3,600 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panel brands currently installed
Inverter brands currently installed
Battery brands currently installed
Battery brands previously installed
EV Charger brands previously installed
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Solar Air Energy Reviews (84)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 69
- 4 star 15
- 3 star 0
- 2 star 0
- 1 star 0
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14 November 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
13 November 2024
Our installation team were wonderful. Pleasant, professional and hard working.
Customer service was excellent and the online app makes tracking our usage so easy.Supplier Reply:
Hi Mary,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
28 October 2024
Fantastic work by Corey & Nathan
Couldn’t recommend this company enough. Corey and Nathan both went above and beyond to ensure our solar was installed efficiently and in a timely manor.They were polite and professional, always keeping us informed of their progress. Highly recommend!
Supplier Reply:
Hi Sally,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
28 October 2024
Fantastic service
Called Nathan from a friends recommendation, and what a great recommendation it was. His customer service from the start was amazing. The team that came out and installed were very professional and friendly. Once installed the guys went through everything to get going. I’ve since used Solar air energy for other electrical work including moving some panels to make way a new patio and again service was fantastic. Highly recommend!!Inverter rating: 5/5
Supplier Reply:
Hi Ben,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
26 October 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Good solar
Quoting process was great and they attended in person. Installation was on time. Demonstration was provided and the solar has been working well. Only negative was that three tiles were cracked on removal of old system with the installer promising to replace with spares we had. Instead we were advised the next day by a different installer that they would repair the tiles instead which is not ideal. Overall I would recommend this company.Supplier Reply:
Hi David,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
We appreciate all feedback received and will make sure to pass your points back to the team.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
06 October 2024
Excellent experience from end to end
We were very happy with the solar and battery system installed by Solar Air Energy. They were professional and responsive in understanding our requirements and investigating options for locating the equipment and cable runs, for a neat end result. The installation went smoothly, with the site left clean. The system (and iSolarCloud app) is easy to use, and easy to understand consumption and production data. Nice people to deal with too. Highly recommend.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Steve,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
02 October 2024
Installation was conducted and completed without any problems
The sales process was carried out very professionally and questions were answered usually with a personal visit by a company representative of which we were very impressed.Installation was carried out with minimum of fuss; the installers were very tidy and conscious of the garden when using ladders to access the roof.
All the arrangements for connections were carried out by the company and did not require me to oversee anything.
A charger was not required to be installed but the battery installation was also carried out very professionally.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Stuart,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
26 September 2024
Excellent installer - very professional
Have just had a solar system with battery installed by Solar Air Energy. Given the number of providers out there, I tried to do as much research as possible.Spoke to a few providers and Solar Air Energy were happy to answer all my questions. Quote maximised my bang for buck.
Once I decided on Solar Air Energy (based on reviews and comparing their quote with others), the process was pretty quick.
The team on the day of install were very professional and took time to answer my stupid questions and clarifying my concerns. The whole install was done in about 8 hours and they left the place spotless.
It’s only been two days, but already I am generating more power than I am using (and slightly more than the quote suggested I would make). The real time app is a life saver.
I would definitely recommend the addition of a battery if you can manage it - makes a HUGE difference.
And I would thoroughly recommend Solar Air Energy as a provider. They have made the process smooth and worry free.
Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 5/5
Supplier Reply:
Hi Randall,Thank you for choosing Solar Air Energy for your new Solar and Battery Installation!
We appreciate you taking the time to do this, we're so glad to hear your experience with us was so positive, customer satisfaction is our number 1 priority!
If you need anything from us in the future, we are only a call away.
We look forward to hearing about your future savings.
Kind Regards
The Solar Air Energy Team
22 September 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Beneficial Outcome
It is now two years since we had a 7 kw 3 phase system installed at our home by Solar Air Energy. This installation has been trouble free over that time, following a well organised quotation process, and then an installation team who excelled themselves in carrying out their work. Based on our experience we would not hesitate in recommending Solar Air Energy to undertake solar system installation for you.A very satisfied customer.
Supplier Reply:
Hi Brian,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review 2 years on!
Hope you continue to enjoy your future savings!
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
04 September 2024
New solar customer
Sales and quoting was efficient and a good range of convincing information was provided.Inverter rating: 4/5
Battery rating: 4/5
Supplier Reply:
Hi Debbie,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
25 August 2024
The solar is very good.Nice presented.
Quoting process was okay. No problem.We had two salesman visited us at home ,so we had a chance to talk through and ask questions.Installation was very good , quick and professional.They came on right time.Customer service was very good , no problem.Supplier Reply:
Hi Andrzej,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
16 August 2024
Very satisfied
Every aspect was very professional. The install was quick and installers were friendly and educational. Great customer service when I needed after sales advice. I highly recommend Solar Air Energy for your Solar needs.Supplier Reply:
Hi Gary,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
11 August 2024
Satisfaction
Prompt and personal sales service.Punctual and accommodating installation team.
Inverter rating: 5/5
Supplier Reply:
Hi Peter,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
10 August 2024
Replacement solar installation
Installed as per quote.Work quality during the installation was at the required high standard.
Customer service approach of installation team was amiable and factual.
Supplier Reply:
Hi John,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
30 July 2024
Original Review on 03-10-2023:
Vastly exceeded my expectations.
First up, Nathan was very thorough in working out what solar system would work best for us and explaining how everything worked. He answered all my questions and addressed my concerns about battery safety. Gail was on the phone straight away to organise a time...and reorganise it when we had to get a new roof installed first! Then Jack, Seth, Jack, Mark and Myles arrived and had our system up and running by 2pm. They were professional, efficient and very neat with the installation, and they cleaned up afterwards really well. I am super happy with the system. It is an impressive piece of kit and It has vastly exceeded my expectations. Nathan is helping us with the network and grid connection process which makes life easier.I have to say, the REC 410 Alpha Pure R work exceptionally well and easily meet our power needs. The Sungrow 10Kw SH10RS inverter is a marvel and manages to keep our power usage from the Energex grid at zero almost all the time.
Supplier Reply:
Hey Paul,Firstly, thanks for choosing Solar Air Energy.
Secondly, thanks for taking the time to leave this review for us we appreciate it and it helps us grow as a company.
It was a pleasure installing your new Hybrid solar system and your battery on your beautiful home.
If you ever need us in the future for anything at all we are only a call away!
Kind regards
The Solar Air Energy Team
10 months later we asked Paul: "Are you happy with the performance of your system so far?"
Absolutely. I would only suggest, that if you are considering a modular battery, go one module more than you think you need.18 July 2024
Excellent service
Great service and installation system has not missed a beatSupplier Reply:
Hi Greg,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a 5* review!
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
17 July 2024
Polite, professional and efficient.
The quoting process was very thorough and answered all my questions. Even when I changed my mind on part of the quote, Solar Air Energy quickly amended the quote for me. The installation was unreal. The team was so efficient, professional and tidy and the installation looks great. At the end of the job they explained everything to my partner and made sure there was nothing that they hadn't discussed. I would gladly recommend Solar Air Energy to anyone.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Robbie,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
04 July 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Simple, efficient process and great installation
The whole process from receiving the initial contact from Solar Air to the installation of the system was simple and efficient. Each step was done/delivered on time and, as an existing solar system was being replaced, the government and site requirements were clearly explained in order to select the best option. The members of the installation were friendly and efficient, assisted with the installation of the app and the site was left clean and tidy.Supplier Reply:
Hi Jennifer,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
24 June 2024
Exceptional company, products and service
We've had the team work on our house several times over the years.Couldn't be more happy with the service, products and after sales service.
The batteries, solar panels and all the electrical works have been awesome.
The Team supports our annual solar panel cleans and system checks, to ensure the system is 100% efficient.
Thanks Team!!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
EV Charger rating: 5/5
Supplier Reply:
Hi Kellie,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team!
20 May 2024
These guys are professional, reliable and know their stuff!
I used them for the original solar installation and a year later now with the home battery setup. Both times their team were fantastic and very knowledgeable, what I really love is that they offer you professional advise and recommendations, including their honesty when making recommendations to not to do something, if they feel you're not getting going to get the full benefit (and not just chasing a sale). Highly recommend the team and I will certainly be using them again in the future.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Chris,Thanks for choosing Solar Air Energy to install your new solar system and battery. We appreciate you taking the time to leave us this amazing review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
07 May 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Great Customer Service
I found the team very helpful in navigating through the selection of systems and size. The installation also coordinated with me for removal of the old system, then waited for roof repairs before installing the new system. The team were happy to schedule around other work on my house that suited my timing.Panel rating: 4/5
Inverter rating: 4/5
Supplier Reply:
Hi Anthony,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
03 May 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Superb company! Installation was a breeze. Customer service fantastic!
From sales/quote process though to installation and customer service years later, it was a breeze. They ensure their customers are well informed of solar issues and any discrepancies on bills, educating us on how it works etc! I honestly couldn’t fault anything throughout the whole process. The team are amazing and you get what you pay for.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Hannah,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
02 May 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Couldn’t have asked for better
From start to finish the process of having a new solar system installed was so simple. A quote was provided promptly, the installation process went very smoothly and the team was professional, polite, punctual and tidy. The post-installation service was also excellent, explaining system operation in a user-friendly way and that any faults would be detected their end to address. I’ve been really pleased, and the performance of the system in significantly cutting my energy bills has been fantastic.Supplier Reply:
Hi Caroline,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
02 May 2024
Fantastic Business with exceptional customer service.
From the quote to instillation, one of the best business that I have ever had a job done for me. I have to praise Nathan for his after instillation follow up. Nothing was too much bother for him to sort out. Couldn’t recommend this business enough. If I could give 6 stars, I would.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Michael,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
02 May 2024
Amazing installation
From start to finish was so easy and comprehensive. Quote given immediately with full explanation of the whole process but not once were we pressured to sign up there and then. Installers were on time, introduced themselves a nd so polite and answered all our questions. Great explanation of how the system works and then follow up phone call to ensure we were happy. Looking forward to our savings. We highly recommend Solar Air Energy as all that was discussed was delivered. Thanks 10 out of 10Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Julie,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
01 May 2024
Excellent job done
I was looking for an installation that was a bit outside the norm. After discussing it with Solar Air Energy they were very keen and positive. We've ended up with a quality system expertly installed. Customer service was great and everything was taken care of.Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Shane,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
26 April 2024
Trouble-free installation
We installed a replacement solar system with SolarAirEnergy.It was a smooth and trouble-free process from start to finish. Anthony who came to give us a quote and managed to make a small but significant change to our hot water settings before we even agreed to the work, Corey & Brodie who removed the old panels and installed the new panels, and Tom and Jack who returned with the right smart meter - every one was friendly, professional, efficient and tidy!!
We are really happy with changeover and the novelty of being able to see exactly what the system is doing and how we are using power hasn't worn off yet!!
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Tatjana,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
24 April 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Service Visit to our 4 year old 6.6kW Solar Power System.
After the severe storm that hit the Gold Coast on Christmas day evening, we lost a few roof tiles and were concerned the Solar Panels may have been damaged thus affecting the operation of our 4 year old System. After contacting Solar Air Energy they promptly sent 2 Technicians and after a thorough examination and cleaning of the Panels and updating of the Inverter software, they pronounced the system was in perfect working order.What is even more amazing is that this work took several hours and was carried out at no charge to us!
Well done Solar Air Energy and thankyou for your assistance.
Inverter rating: 5/5
Supplier Reply:
Hi Patrick,Thanks for choosing Solar Air Energy and taking the time to leave us such a positive review.
We love hearing feedback from our customers on their solar systems as time goes on.
We look forward to hearing about your continued savings in the future.
Kind regards
The Solar Air Energy Team
23 April 2024
Great company and crew
Nathan and his team have done 2 systems for me now on 2 homes, always on time, coordinated, polite, courteous and get the job done properly. They left the job clean and tidy both times and follow up service is great too.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Joe,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
19 April 2024
Best, most honest solar company I've ever dealt with!
Anthony was great to deal with, very professional and very honest!Installation was very quick and professional, very friendly and helpful tradesmen.
Excellent customer service, great company to deal with!
Supplier Reply:
Hi Roxy,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
16 April 2024
Highly recommend! Thankyou so much guys!
We would like to highly recommend Solar Air Energy for their services and installation. We had a battery system and Ducted air conditioner installed. Seemless to the end! Thankyou the guys from the install team- Brodie, Tom, Jack, Josh, Dylan, Corey and Nathan!Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Belinda,Thank you for choosing Solar Air Energy for your new Solar System and Ducted Air Conditioning, we appreciate you taking the time to do this and mention all the boys.
If you need anything from us in the future we are only a call away.
Enjoy your future savings!
Kind Regards
The Solar Air Energy Team
12 April 2024
Professional, Efficient and Great Customer Service
Solar Air Energy delivered an exceptional service. From dealing with Anthony for the planning, to the team attending on the day, the whole process was seamless.The installation team Brodie, Jack, Tom, Josh, Myles, Dylan and Jack were all incredible. They did the installation quickly and we were so happy with the results. The installation was all to a very high standard.
With professional guidance from start to finish, and excellent post-installation support, we highly recommend Solar Air Energy for anyone looking for solar or electrical work.
Thanks again team!
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Steve,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
12 April 2024
Solar system inclusion battery back up.
Nathan Bill, arrived exactly on time in his working gear to quote a price and information/advice, impressed me that there was no sales pitch or over promising during the quoting dance.I have over time researched solar electricity/hot water and have never really been impressed. I decided to look at the solar electricity side from an econometrics point of view.
I may add I have a iStore hot water system fitted now that comes on at 1300h and runs for approximately 45minutes.
I rarely respond to surveys etc, but the team SAE has a professional outfit. This is how this all happened, I was referred to SAE by a friend, he had a complete system/battery installed by SAE and I was impressed by his install.
I originally had two roof solar hot water services fitted to the roof over time, should have learnt the first time to not do this but at the time there was not a lot of options. The ongoing costs to service them is not a good feeling to the wallet!
SAE were here at 0700h and installed a 8.8kw complete system, along with removal of existing solar hot waster service on the roof, gone by 1300h's.
As per the normal instructions from government advice, I Googled and engaged two other quotes, not even close to SAE's.
The tradies he has are in my option about as good as you can get, really impressed with their instal. The App was set up and explained to us how it worked and what to expect, rained for a week after installation but still had a good k/w input.
Three weeks later a Sungrow 9.6kw battery was added, again a professional fit and 3k under the nearest quote!
The instal was on the 7th February, now 12th April. The complete system is working above my expectations and I am very pleased that I had this fitted and current results.
To date I am in credit with Origin. The average daily yield has been 37.5kw, consumption approximately 15.6kw/day. The Sungrow battery is usually 100% by 1000h.
Our intention is to insulate ourselves from the growing electricity costs by adding to battery back up shortly.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Jacqueline,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us such a positive review!
We look forward to hearing about your further savings in the future!
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
12 April 2024
Outstanding Customer Service
Sales | Quoting Process: Very prompt and knowledge at time of quoting. Answered all our questions explaining the different options.Installation: Very punctual, polite and friendly, neat and tidy job on the roof. Guys cleaned up after themselves too.
Customer Service: Was great, right thru to grid connection.
Highly recommend Solar Air Energy for the Solar.... can't beat their customer service!
Supplier Reply:
Hi Sonia,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
We look forward to hearing about your future savings!
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
11 April 2024
A good job done
Yes the quoting process was excellent as was the installation on a hot sunny day by competent men.Supplier Reply:
Hi Thomas,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
11 April 2024
Very happy customers
Very happy with the customer service and installation process with solar air . My parents recommended them and I have now recommended their services to several friends!Highly recommend!
Supplier Reply:
Hi Aimee,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
11 April 2024
Solar and electrical works
We used Solar Air Energy for our new solar system and electrical works. We could not be happier with the end result. From initial consultation, communication in between and delivery on the day. The install team were very professional and well mannered. Cleaned up before they left and made sure we were happy with everything.I would highly recommend the team at Solar Air!
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Sarah,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
10 April 2024
Fantastic
From start to finish solar air energy were easy to deal with, The installation was carried out to a very high standard keeping me informed all the way. Once finished the site was cleaned up.They ran through on how to use the app.Supplier Reply:
Hi Kevin,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
10 April 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Fantastic
Nathan and the team are exceptional. They are the only people in solar we will ever deal with. They are honest, hardworking, down to earth. From the moment Nathan came around to quote, through to installation and after service the team has been exceptional.Supplier Reply:
Hi Alex,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
10 April 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Very approachable and professional team.
The team at Solar Air Energy were great from the quote, through to install day, and after as well, very approachable and I am pleased with their level of customer service. The install team worked hard and left a neat job, the electrical work is fantastic, and I needed new meters, switchboard work and new switchboard at front of the property (all quotes I got noted this requirement) and our home is much safer after the electrical work they did. I recommend getting in touch with them to see what they can do for you.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Dominic,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
09 April 2024
Replacement solar system
My replacement solar system was an insurance job and right from the start everything went smoothly. Four employees, Mark ,Tom, Myles and Josh arrived on time with all equipment needed. The installation was done competently, it was fully explained to me by the boys. Photos were taken. All the old gear was removed and left out place spotless.An app was installed on my iPhone and Tom explained how to use it.
I am very happy with SolarAir, a very professional company.
Supplier Reply:
Hi Richard,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
09 April 2024
Great & Honest Company
Nathan & Gail from Solar Air Energy were very efficient in their reply to all of our questions about the Solar Panels.My husband & I always feel at ease when speaking to Nathan.
Gail was always so polite to me & always return my calls, sms texts & emails on the same day.
We were never pressured to purchase the Solar Panels when the quotes were send.
Nathan was so honest in answering all our questions & explaining everything.
Nathan organized all the installation & paper work . The installation of our Solar Panels were done in a day.
All our needs for the Solar Panels were met & we are very happy with the service provided by Nathan & his staff at Solar Air Energy.
I highly recommend Solar Air Energy
Thank you Nathan & Gail
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Josephine,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
07 April 2024
Awesome Company
From the first quote to the final sign off, Solar Air Energy, are a professional group, knowledgeable with what they do.The installation, from start to finish was accomplished with punctuality and care, the tradesmen are polite and considerate and any after service problems are looked after quickly and professionally.
Great group, great guys.
Supplier Reply:
Hi Andrew,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
05 April 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Fantastic installer, great price & all round happy customer
Quoting process was so easy. Nathan provided all our options and also gave personal opinions which wasn’t a pushy sales pitch. All the team at Solar air energy are great, not just tidy but fabulous tradesmen. A year after our install, I noticed we were getting bills from our energy provider. After a quick phone call to Nathan to discuss, it was discovered there had been an issue with Energex for a year which was causing system issues. If we didn’t have the handy sungrow app we would be none the wiser. Again, well done Solar air energy.Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Renee,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
05 April 2024
Professional from quote to completion
Our whole experience from the quote with Anthony, talking on the phone to Gale and then the install by Jack, Jacko, Josh and Tom has been A+ quality. Everything has run smoothly and now it's installed my family and I can't wait to see what our new energy freedom will bring us. Would highly recommend and will use again in the futurePanel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
Supplier Reply:
Hi Ben,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
03 April 2024
Seamless Service
The team at Solar Air Energy were a delight to work with. From initial contact and quotation to installation of our solar system; the process was seamless. Highly recommend Solar Air Energy for your solar needs.Panel rating: 5/5
Supplier Reply:
Hi Chris,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
01 April 2024
Already saving money
When Jack, Myles, Corey and Nathan arrived to install our solar system they could not have been more orgamised, professional and friendly. We had received multiple quotes from other companies but they were soon forgotten when we received a quote from Nathan at Solar Air Energy, Nathan soon made us feel comfortable and confident that we had made the right decision. They use their own in house teams and don't sub out the work which we really liked. The whole team simply over deliver in customer service and professionalism. The system is great too, we are definately going to be saving some money on our power bills. Also the system has been installed to be battery ready. Thank you to the whole team at Solar Air Energy.Thanks again
Jeff and Therese
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Therese,Thank you for choosing Solar Air Energy we appreciate your taking the time to do this and mention all the boys.
We look forward to hearing about your savings in the future!
If you need anything from us in the future we are only a call away.
Kind Regards,
The Solar Air Energy Team.
31 March 2024
Impressive service, before, during and after installation
It has been a little over 12 months since the installation of solar to our home 32 Longhi panels and Sungrow inverters (battery ready).The service we have received to date is nothing short of exemplary. Nathan’s consultation (at our home) and quotation process was informative and thorough. We had 3 factors which needed to be met (a) Cost (b) product quality/reliability (c) a company which had their own crew for install and we could easily maintain contact with company post installation. Tick, tick, tick.
We were very impressed with the crew who did the installation. Team work at its best, they worked like Trojans, were friendly, polite and meticulously cleaned up before leaving.
They installed and setup the app on our phones, arranged for Energex sign off and gave us tips for what to consider when choosing a supplier eg tariffs and Feed In rate conditions ie some suppliers have a higher FI cents/kw but are capped vs lower FI cents/kw unlimited.
Love how we can monitor the performance of the solar and can 100% say getting solar has been a good decision.
Unbeknown to us, last week, we didn’t notice our wifi connection to the inverters had dropped out which prevented the solar app from monitoring. However, gratefully we received an email from Solar Air Energy which alerted us there was an issue, what to do and we were back online in no time. Thank you Solar Air Energy.
Communication from all levels has been fantastic, from sales and admin, to install and after sales.
We were super delighted to learn Solar Air Energy not only do Solar but also air conditioning and any thing electrical (which we have now used to perform other in home electrical needs and to service our ducted AC ).
I have no hesitation in singing their praises and frequently recommend Solar Air Energy to my own clients and friends who are interested in getting solar for their home.
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Stephanie,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a positive review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
28 March 2024
Very happy with our System!
We had our system installed back in 2022 and since having it installed we have not had a power bill. We are currently in credit of $900! The monitoring is great to be able to make sure our usage is under what our system is producing. Very happy with the system and the installation was seamless, the boys cleaned up after themselves and ran through the app on my phone to make sure I understood everything. They have contacted me twice when my wifi dropped out to get the system back online! The after sales customer support is amazing! Highly recommend Solar Air Energy to anyone looking for a good quality install from a reputable company!Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Vincent,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
26 March 2024
An incentive was offered by Solar Air Energy for this review. Learn more here.
Only supplier who viewed prior to quoting
Contacted a number of suppliers for Solar, Solar Air Energy were the only ones who viewed my property prior to quoting. Went through all options available with pricing.After consultation I had a better understanding of Solar. Happy with my choice & after sale service has also been amazing.
End up ordering:
Solar System Details:
6.6kW Solar System
Sungrow Inverter
Canadian Panels
Price: $8,100
Panel rating: 5/5
Inverter rating: 5/5
Supplier Reply:
Hi Regan,Thanks for choosing Solar Air Energy to install your new solar system and taking the time to leave us a review.
If there is anything we can help you with in the future do not hesitate to call us.
Kind regards
The Solar Air Energy Team
SAE team - they are soooo good!
Thanks to the SAE team - Nathan, Tom, Jack, Joshy, Dylan and Corey. What a great team. Really efficient friendly and informative. I would happily recommend them to other for a Solar System install. From quote to completion the whole team including the office was exceptional. Thanks!Panel rating: 5/5
Inverter rating: 5/5