Solahart New South Wales Reviews
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Solahart New South Wales Reviews (10)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 4
- 3 star 1
- 2 star 0
- 1 star 1
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28 March 2024
27 November 2023
Excellent locally based installer
From the original quote through to the installation I could not fault this service provider. They were quick, prompt and very professional. Living locally they knew exactly what I required and did not try to sell me additional items that were not required. On the installers advice I did not buy a battery, and will leave this till a later date.20 January 2022
Very prompt service, trustworthy.
Very happy with my 7.4kw Silhouette panels with 6kw Solar Edge inverter with optimisers. Having received 4 quotes, Solahart weren’t the cheapest or the dearest, but I went with them a they’re a long standing company with a great reputation. I was very pleased with the fast turnaround of quote and very short timeframe to installation.Panel rating: 5/5
Inverter rating: 5/5
06 October 2020
Solahart
Great sale person not pushy or try to buy it for the sake of buy itGave me 2 choices one was 3.8 and 12 panels all working single or 6.6 12 panels working all together
Went with the first one and any questions I threw at them he was very polite and answer
Installation was perfect and quick very pleasent guy
I would request this company to anyone
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
20 April 2020
Very efficient service
The sales rep was very informative and professional. The installers were excellent and quiet and polite. They were also well mannered and polite. The office staff were friendly and helpful. The system is just the right size for me and is working well and the app is easy to follow.17 April 2020
Original Review on 16-08-2019:
Too early to tell
Not installed yet so itâs too early to say how good it is in practice8 months later we asked David: "Are you happy with the performance of your system so far?"
Power bills are way down so Iâm happy so far but I still need to see how it performs in winter13 March 2020
Quality, Customer Service, Price: In That Order
Personalised, face to face meeting with the rep to discuss system options and costs.Installation crew were punctual, friendly, tidy and completed job on time.
From the office staff to the installers, all were very helpful.
I arranged for the grid connection and smart meter. I then notified Solahart who arranged for Solaredge to provide me with on line access to monitor my system.
18x Solahart 315w panels with Solaredge optimisers.
18 October 2019
All problems no solutions.
Don't touch stay away. To be honest I've been burnt by Solarhart Dubbo. I've also been burnt by a local electrician. In saying that I know nothing about electricity. I hate the stuff. Can't see it can't smell it and by the time you know it's there its too late. So I am happy to pay somebody else to deal with it. I dont quibble I don't haggle just tell me what it costs and make it so. I'm quite up front about that. I trust that they will do the right thing as professionals. However, I can pick b.s. I have been b.s'. to by both sides and I'm not happy. Currently (excuse the pun) I have invested $15600 in local Dubbo businesses to install solar. Currently I have no current as the 3 phase wires need to complete the circuit are sitting rolled up in my switch board and at my shed...why because my electrician says it's Solarhart job to join them to the breakers and Solarhart says the electrician has ripped me off as that is his job. In fairness to myself when the issue was pointed out to me I referred to my default setting for electricity...tell me what it will cost and make it so. Ok so after multiple conversations and promises that Solarhart Dubbos will attend to making the system work or I will be called back....nothing. The system is installed but can't operate. Nobody rings back and what really stings is that as i did it via interest free so Solarhart was paid in full BEFORE they did they work.....so I have no leverage to get the job finished....the job they knew needed to be done from the get go....I even asked them to quote me for their electrician to do the work but nup...we will send you his number...still waiting ....Don't get me wrong the guys who did the roof work are good guys and id personally rank them high but i have been bs'd to by the guys on the ground and im not impressed so my advice to you is....buying local is not always the best outcome...Panel rating: 1/5
Inverter rating: 1/5
08 August 2019
The whole process was a nightmare
18 January 2019
Installation of solar battery
Solarhart recently installed our solar battery.From our first meeting with Bryant for our quote, thru to the installation we could not fault their service.
Bryant very polite and very helpful.
Technican / electrian on the day arrived on time. Tidy workers, left our property very clean
And explained the monitoring system.
Would highly recommended Solarhart.
Great work & help from our first enquiry thru to installation.