Solahart Bundaberg Reviews
About
Solahart Bundaberg is a Solar Power Installation business based in Bundaberg QLD. Here are their reviews as submitted by visitors to SolarQuotes
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Solahart Bundaberg Reviews (6)
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Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 1
- 4 star 3
- 3 star 0
- 2 star 0
- 1 star 2
View Timeline
20 February 2023
28 January 2022
Original Review on 29-05-2021:
Local Solahart for me
I went with Solahart because they are a long established company with a local agency with their own direct employees. They weren't the cheapest in trems of price but best for value and peace of mind in the long term. Their entire team were excellent.8 months later we asked Barry: "Are you happy with the performance of your system so far?"
With just 12 panels we have free hot water and have cut our power cost by half. Very happy.20 August 2020
False Advertisement
I am disappointed with the service provided by solahart bundaberg. I called to book for advertise $99 health check and was adviced and booked for $180 something service. The technician came, asked me to open the garage door and looked at the system and told me that we do not service this. Literally spent less than a minute telling me this. I get a bill for $99 per minute. Please avoid false advertising. Part of health check would have been looking at panels and advising whether the invertor or panel need to replaced or both. On top of that i have lost the invoice now so I have to call. I feel cheated by false advertisement. Please avoid false advertisementPs: Owner replied to google review that $99 charge was call out fee and was not charge for health check of solar system. If it make sense than total cost of health check will be $198 and not $99 advertise since solarhart bundaberg will charge $99 for call out fee and $99 for health check. I still feel false advertisement since no where mention on their website that $99 extra will be charged for call out fee.
02 May 2018
15 November 2017
13 September 2017
a note to tell me when they come and finish the job
regards werner
Disappointed
Sale and quoting fantastic.Paid deposit received installation date no show, so no installation, no email or communication, except when I called then a second installation date still no solar. They had to change the layout and requote after receiving new quotes. I decided not to go ahead with solarheart. Due to the lack of communication, It left me wondering what happens if I had a problem with the system. Would I have their support? I have not received a refund on my deposit. I also missed two days of work waiting for installation. Big disappointment.
Supplier Reply:
We apologise for the communication breakdown and will endeavour to have your deposit returned ASAP