Smart Energy Reviews
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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Smart Energy Reviews (7)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 3
- 4 star 1
- 3 star 2
- 2 star 1
- 1 star 0
11 June 2024
26 September 2023
Daylight robbery
Smart Energy will supply you with the products they sell and promises of whatever you want to hear. They're very efficient salesmen.They will organise fitting of said products but they may damage your property by doing so and then the wild goose chase begins of claiming the cost of the damage from them (which all correspondence will be ignored by them).
They will also install these products which inevitably don't meet your requirements and fail to set them up for you or even explain to you how to set them up. You, of course, will not know this until at least a quarter has past and your power bill reflects the failure of set up.
More empty promises ensue from the friendliest of salesmen that once the product is paid for, you are of no use to them.
If you choose this supplier, Good Luck.
13 April 2022
BEWARE !
Installation went well. No complaint.If you’re an avid solar energy enthusiast. Think carefully before deciding to go with this company.
If you want to see your self consumption vs solar export. Beaware that this company will charge you an exorbitant amount to have a smart meter install.
They failed to inform the customer about this add-on (which in my opinion should be included in the first place) Very poor selling practice.
After sale care is somewhat OK. If you are expexting someone to pick up your call then they did just that. But expecting solutions to your issues, not soo much.
08 August 2020
Excellent installation, great installation team with great after sales support and value for money
Excellent installation, great installation team with great after sales support and value for moneyPanel rating: 5/5
Inverter rating: 5/5
24 July 2019
26 April 2019
22 April 2018
Beautiful and exact installation
The team of 3 were absolutely great. They were very fast, exact, clean & tidy in their work & space. Very professional.An installation inspector who came to inspect the work 4 days after the job, exclaimed that it was one of the best installation jobs he had seen, he was very impressed.