Sky Energy Reviews
About
Sky Energy Systems is a Solar Power Installation business based in Keysborough and serves VIC & NSW. Here are their reviews as submitted by visitors to SolarQuotes.
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Sky Energy Reviews (20)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 10
- 4 star 8
- 3 star 2
- 2 star 0
- 1 star 0
View Timeline
15 July 2024
10 March 2024
Brilliant service. Honest, prompt, understanding.
We had originally signed up with a 'recommended' solar provider (through SolarQuotes), who after 3 months still couldn't give us an installation date.Fed up, I spoke to Sky Energy two days before Christmas. Craig was fantastic - turned around a quote incredibly quickly, explained what we needed to do, managed our expectations on timings and clearly articulated next steps and requirements. Cost was pretty much on par with the other group we'd originally signed for - not the cheapest, but not the most expensive. A fair blend combined with great service.
We got an installation date confirmed in between Christmas and New Years, and had some interactions with the wider team through January - every single interaction was with a friendly, helpful and supportive team member.
The team who came to install were clear on what we needed, turned up on time, were able to get the job done with a minimum of fuss. Timings were super quick - 6 weeks to install (despite the Christmas/New Years break, and some interesting weather), and about a week or so to connection.
From our experience, things you'll want to look out for:
- people who are willing and wanting to work with you
- happy to explain any questions you have
- keep to their word
- keep you informed
- instill trust that they can deliver what you need, when you need it.
These guys were able to do this for us. Really happy with the support from the team, and Craig thanks so much for making this happen!
note: In regards to working with SolarQuotes. While our choice of working with Sky Energy wasn't sourced via SolarQuotes, after I reached out to their team for help on what to do given the shoddy experience we were getting from one of their recommended providers, the SolarQuotes team were brilliant. Quick to respond, provided three companies to chat to, escalated our issue. Ultimately we found a better solution through Sky Energy, but I did appreciate SolarQuote's support.
05 October 2023
System still to be installed
Acceped an agreement and paid contract, Sales Process was very professional for all suppliers that where refered.22 November 2021
Best Solar Service
I went with Sky Energy for my solar install after reading some positive reviews and reasonable pricing on a LG 10 KW solar battery and a 5kw Hybrid Sungrow inverter and added another 2.2 KW to my exsisting 3KW system and they were a great team from the start of the process.Inverter rating: 5/5
18 November 2020
very genuine people.
Recommending to all my friends and family.
Panel rating: 5/5
05 August 2020
Right Choice Solar Energy
I had Sky Energy Systems install my 5.1kW QCELL 10kWh LG system about 2 years ago. I have had a couple minor issues like firmware updates and a battery reset that required a couple of phone calls. The response from SES has been nothing short of first class. I luckily have the mobile phone number of one of their owners (Sam). Very recently I had to call as my battery was showing 0%. Sam couldn’t take my call so I left a VM, not even 10 minutes later I get a call from one of their engineers who walks me through the simple process of resetting the battery. This company truly cares, not only about their customers, but also the solar industry as a whole. The dedication they consistently show to support their products and installations Is a credit to Sky Energy Systems. Long may they help the public go solar, onya Sky Energy Systems!Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
30 July 2020
Good deal
Great sales experience, tried the best to get me the best value for my needs.Installation is booked in for later next month.
Can't fault customer service
24 May 2020
Fantastic service
Excellent customer serviceInstallation in progress. Seamless to date
No detail re performance of the system yet but I’m optimistic
27 November 2019
Original Review on 28-03-2019:
Great personal service and a high quality system, but a six week wait for installation (during which they held a deposit).8 months later we asked Paul: "Are you happy with the performance of your system so far?"
Yes, it was definitely a good investment. We have some excess power we can't export to the grid, I'll need to get a Tesla to make use of it.23 August 2019
Panel rating: 5/5
19 May 2019
Original Review on 16-09-2018:
8 months later we asked MICHAEL: "Are you happy with the performance of your system so far?"
Yes it has15 May 2019
Was recommended by a friend and I am glad I went with Sky Energy
Sales process was excellent, and followed up with calls or emails to keep me up to date with order. Installation was very professional and they explained everything to me before they left. Followup service has been spot on and they ensured grid connection was done.Excellent service, provided all the information I needed to consider my options and did not try to sell me a battery as I may not even need one.
28 March 2019
27 March 2019
they even sent out a movie voucher even after I advised I was happy.
I would highly recommend Sky Energy Systems, I will be getting battery hook up some time in the future and they will be my company of choice
22 February 2019
Inverter rating: 2/5
01 September 2018
15 May 2018
05 March 2018
28 February 2018
08 January 2018
Original Review on 19-09-2023:
Excellent Experience
Quoting was to the point and took in my needs and ideas.Installation was quick and well-organized independent inspector was impressed by quality of work. Original ratings
Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
10 months later we asked Mason: "Are you happy with the performance of your system so far?"
Projection on saving from Sky energy was very accurate have so far saved a lot on my bills would highly recommend.