SIS Solar Reviews
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About
SIS Solar is a Solar Power Installation company based in Wyong and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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SIS Solar Reviews (4)
Show Most Recent reviews from All time
Average Scores
4.8/5
Value for money
4.0/5
Quality of System
4.8/5
Installation
4.3/5
Customer Service
- 5 star 2
- 4 star 1
- 3 star 1
- 2 star 0
- 1 star 0
04 March 2024
08 August 2023
Perfect
Simon was excellent in answering all my never-ending questions in detail and gave me the time i needed. No pressure no gimmicks. Gave us options for size of the system and quality to premium systems which allowed us to make the rigt decision that suited our situation.Pre install site review was very informative about best location for the panels (do you use more power in the morning or afternoon) which allowed perfect positioning of the panels for the winter sun and afternoon summer sun. Positioning of the invertor for the best performance was also discussed. Install went all to plan.
Overall customer service was excellent.
:)
29 July 2023
Great local company
The quoting process was clear and concise. The installers arrived when they said they would. There was no disruption and they left the premises spotless. They contacted our electricity provider to arrange for a new meter. A super local company who did a great job at a good price.14 April 2023
Gregs install
SIS Solar (the installer) supplied a Solplanet (AISWEI) ASWS 4000-s Inverter with our solar installation which failed.Inverter rating: 1/5
Original Review on 09-05-2023:
Solar Panels
The sales pitch was OK and I decided to go ahead.Then however I was doubtful at first ,as people started turning up without any notification to me after I had signed up . I began to think is this a "Cowboy Operation". I was assured when I complained that "something had gone wrong in "The Office" and an apology was forwarded.
No problem with the installation team. All of the above.
The company advised me that they would do all the relevant paperwork re the new connection. I have just received from the supplier that they would shortly be installing the new meter.
The site is difficult to array the panels to receive max sunlight.
In consultation with the company I am happy with the array position. Original ratings
Panel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 3/5
10 months later we asked Ken: "Are you happy with the performance of your system so far?"
I think so??The last meter reading showed 0 outlay. A credit was attached but I received 3 discounts from the government which really covered the credit?? I had a visit from another installer and he was quiet friendly so I asked him if he had time to look at the bill as I found it quiet confusing. He examined the bill and the first thing he noticed was that Energy Australia was guessing my usage and not reading the smart meter.
Acting on my behalf he rang the company and pointed out their error.
I am now waiting for the next bill to see what happens now.
Regards
Ken Schneider
If you wish to contact me re above my contact detail is 0412 705 042