Select Electrical and Solar Solutions Pty Ltd - Company Review Notice Select Electrical and Solar Solutions Pty Ltd - Company Review Notice
Select Electrical and Solar Solutions Pty Ltd

Select Electrical and Solar Solutions Pty Ltd Reviews

4.5

Based on 16 ratings

About

Select Electrical and Solar Solutions Pty Ltd is a Solar Power Installation company based in Holt and serves ACT. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $12,361 - $19,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Select Electrical and Solar Solutions Pty Ltd Reviews (16)

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Average Scores

4.5/5

Value for money

4.6/5

Quality of System

4.5/5

Installation

4.6/5

Customer Service

  • 5 star 9
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1

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Fantastic crew, back of house and all

Duane from Select helped us through the entire process from selecting a system right for our home and family size, to placement of vents and temperature control sensors.

Great guy to talk to and knew his stuff.

The crew that completed the install were also fantastic absolutely no issues at all and then stuck around once it was all completed to ensure we knew how to use it and connected it for us.

I would and have recommended Duane and crew to family, friends or anyone asking for electrical work.

Inverter rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Professional from quote to post installation service

From my first interaction with their sales it wasn’t just a quote forwarded through , we had a zoom meeting with every detail explained and questions answered. There was no pressure to commit just a genuineness to satisfy all my queries. On accepting the quote, the customer service officer ensured I was kept up to date with the process and scheduling. Again very professional and helpful. Installation was efficient with very polite and proficient technicians explaining their progress. The after service was exemplary with all certifications organised seamlessly. I felt very assured by the expertise and professionalism of the company. Highly recommend.
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Fast and efficient

Select installed my solar, battery, and AC systems after being recommended by a colleague. They worked with me to find the system I needed, not just the biggest one that’d cost the most and give them the biggest margin. Worked quickly to find a time that worked for me, installing both sets of work far sooner than I’d expected.
Inverter rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Fantastic installer

Quote processing was fantastic they were very informative and the only ones that did not try to oversell to me.
Installation was quick and they showed us how to setup the solar monitoring app on the day.
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Organized, Clean and professional

I recently had the team from Select Electrical install a premium solar panel and converter to my home. After working with numerous tradies in the conduct of a home extension these guys where a pleasure to deal with. They came with a large team, got straight into the job without mucking about and cleaned up after themselves after the job was through. They were able to complete all the work in one day and left the site with a newly installed and working solar system. I would use Select Electrical for any future electrical work in the future without hesitation.
Panel rating: 4/5
Inverter rating: 4/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Great job

Thanks for the quick and efficient install. Great advice before purchase
Inverter rating: 5/5
Battery rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Excellent service from start to finish

The Solar Select and Electrical people were universally excellent.

The quoting process was a great start, with Bernard providing range of clearly-presented options to suit our particular circumstances, and talking them through in a jargon-free way that made the decision easy.

Select CEO Josh went out his way to do a home visit, to assist in working through a solution for connecting our EV charger.

The installation and set-up was efficient, and the crew were great. I have given 4 stars here, only because there were a couple of minor issues with the inverter that required additional time and effort. This was entirely an issue with the inverter manufacturer, not Select. Special thanks to Tamara for liaising with the manufacturer, and Nick for his extra work in finalizing installation as soon as was possible. Also to Debbie who persistently chased up a sub-contractor.

Overall, I would highly recommend Select for anyone considering solar.

Panel rating: 5/5
Inverter rating: 5/5
EV Charger rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Really happy, will use again.

The team were really great throughout the entire process. Communication was a real strong point by both the sales team and the installers on the big day.

Really happy and will use them again.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Thorough and knowledgeable

The Select Electrical team did a great job from start to finish. During the initial consultation they explained the different options (with comprehensive knowledge of the products) and the install went smoothly. They were polite, on time & always willing to answer questions. The knew the process and got the ball rolling to ensure the solar system was insepcted & connected. Their post-installation support was incredible too. You can't go wrong if you select Select Electrical.
Panel rating: 5/5
Inverter rating: 5/5
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Very professional

I was very happy with the way the sales/quoting process went. I was provided with the right amount of factual information relevant to my circumstances. There were several plans suggested and I was given time to make my decision without any pressure.

The team who worked on the installation arrived on time and immediately started setting up for the job. They were all friendly and polite, and happy to answer my questions. I was relieved to see that they were all wearing harnesses so I did not have to worry about potential accidents. No tiles were broken during the installation.

The inverter was set up in my garage very efficiently and a team member helped me to download and use the monitoring App. The team cleaned up well after the job.
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Fantastic experience from quote to installation and customer service.

The sales quoting process was professional and smooth, detailed with all questions answered. A discovery call was held where questions were asked to me to determine what was required for best fit of my needs. A follow-up Solar presentation was scheduled to present the proposal. All questions I asked were answered and explained.

The installation was polite and professional. The team arrived on time. The team unloaded and organized the equipment to be installed. They worked all day to install the panels, railings, cabling, invertor, battery, etc. The next business day, the electrician and other team members arrived. The electrician connected all the cabling to the battery, inverter, meter to configured the systems and monitoring. Grid connections were running.

Customer Service was excellent and followed up to keep me informed of any outstanding items, ensuring the items were completed. Team lead returned to check the system and set up monitoring on my phone.
Documents sent to electricity supplied to notify solar was installed. Electricity supplier has now installed the solar meter.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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An incentive was offered by Select Electrical and Solar Solutions Pty Ltd for this review. Learn more here.

Professional and efficient

Select Electrical and Solar Solutions has been very professional from the time of providing a quotation to the end of installation. The sales person provided lots of factual information and allowed me to make my own decisions. The installation went very well with the team working non-stop to get the job done efficiently. I noticed they all wore harnesses and were well equipped. They were well presented and kept me informed throughout. They set up the grid connection and showed me how to use the App once it was downloaded. They tidied up very nicely after the work was done. I would have to recommend this group of hard-working people.

I don't know much about the quality of the system and would only be able to comment after some time of using it and seeing results.
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Efficient installation and reliable

Select Electrical/Solar adviser Matt was very helpful and advise me on best solar system for my home.
Quote was in a similar price range to other solar company's but I chose Select E.S because the quality and larger 'Trina Vertexs' panels.
Installation was efficient and completed in around 7 hours, Main electricians on site, well advised me on the installing process, the boys were polite. On finishing up the site was clean and tidy.

Inverter rating: 4/5
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Took our deposit and have not been contactable since.

Avoid this company. They came out to provide a "free quote", which we agreed to, paid a deposit and then heard nothing for 3 weeks. When my husband followed up they advised they were unable to provide the solution quoted due to supply issues and would provide an amended quote for a different system by that afternoon. We did not receive this. After weeks of calling, leaving voicemails, sending emails all of which went unanswered we asked for a refund of our deposit (given they could not provide the quoted solution, financial position and dissatisfaction with the customer service post us handing over money). We were then advised they do not provide refunds (?) despite the fact that in the two months since we paid the deposit they have not provided the solution quoted, an amended quote or even had the curtesy to return our phone calls. Needless to say they will be being taken to small claims court. Happy to provide all corresponding evidence of how many emails and phone calls have been made to prove how horrible this experience has been.
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Great price, but lacking workmanship

The price was great. For the quality of that equipment, the price was more than competitive.

However, workmanship was left wanting. Off cuts, rubbish and scraps were left all over our property including in the roof space, gutters and metal cable ties on our lawn for me to find with the mower.
An alleged one day job took 2 and a half and I’m still not to sure why. And the site foreman didn’t communicate where they were up to each day.

Panel rating: 5/5
Inverter rating: 5/5
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Explained my options so I could choose the best for me!

Customer service was great, the salesman Chris explained how it all works without trying to be shonky and after my research through SolarQuotes I was able to make an informed and educated decision!
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