RJAY Electrical Services - Company Review Notice RJAY Electrical Services - Company Review Notice
RJAY Electrical Services

RJAY Electrical Services Reviews

4.5

Based on 13 ratings

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About

RJAY Electrical Services has been operating for the past 25 years and have been directly involved in the solar industry for most of these years. We employs staff across 3 locations – all our staff are highly trained, licensed electricians with qualifications including both grid connect and stand alone solar installation accreditation and many other industry based qualifications.

We deliver projects across Queensland, and have completed large scale installations in many key regional centres along with countless homes and businesses in the south east Queensland.

At our Solar Office you can see over 250 panels in a working solar system or make an appointment to see our 300+ panel testing facility at Rocklea.

In a commitment to providing the best installation services, we invest in regular professional development for our staff with ongoing training of apprentices and re-skilling of qualified technicians to deliver to you, our customers and best possible workforce for your home or business. Our level of workmanship and ongoing service to our clients is crucial in maintaining the excellent history.

We have completed numerous large scale projects for corporate and private entities ranging from 20kW - 200kW. We are also proud to have installed thousands of solar panels right across Queensland, helping homes and families manage their electricity bills now and into the future. It is with this experience that we can guarantee you years of trouble free solar generation.

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

RJAY Electrical Services Reviews (13)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.5/5

Value for money

4.6/5

Quality of System

4.5/5

Installation

4.5/5

Customer Service

  • 5 star 5
  • 4 star 7
  • 3 star 1
  • 2 star 0
  • 1 star 0

Original Review on 04-08-2020:

Great Installation

Everything went according to plan. I'm only waiting on a Sungrow smart meter. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked John: "Are you happy with the performance of your system so far?"

Had a problem with the inverter tripping but the installer fixed it quickly. All good now.
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Fantastic Customer Support

Our experience with R Jay Solar has been one that we could not rate highly enough. The whole process beginning with the customer support offered through to the installation process was very professional. The pricing was competitive from the start. We were very impressed with the care taken by the installers and our job was completed efficiently and in a very friendly manner. We are very happy to recommend R J Solar to our family and friends.
Inverter rating: 4/5
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Original Review on 06-10-2018:

AS this was all new for us it is difficult to compare. Our 'nice' salesperson convinced us to go with 12 Neon panels and Enphase inverters because of issues with trees and shade. We have the system running after a nearly 7 week wait for Origin our retailer to send someone out to install the necessary bits they do. Turned it on four days ago. All looks good. We imported up to 25 KW a day when the conservative estimate from installer was 18 to 20 kw. This in early October in Brisbane. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

7 months later we asked Gail and Don: "Are you happy with the performance of your system so far?"

Yes though am still learning about cloud days ect. We elected to have a system that promised 3.9 Kw and a verbal estimate this would give us 18-20 .. per day. It does when sun is shining.
Bit early to provide useful info re relative costs via ORIGIN in Queensland. - solar feed in tariffs started at &c and we negotiated it up to 15c in January.
Slow start in September when ORIGIN took six weeks to do their switch on bit.
Our installer has been helpful re the one or two information calls we've made to them
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I researched RJAY, and found generally good reviews even via your site. It was valuable getting quotes and knowledge via the process and your site was very useful.
I know RJAY dont subscribe to your site. I understand their reasons, however, it means i think none of your suppliers could quote on LG. (I might be wrong about that).

REGARDS
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We were more than happy with John, Aaron, Jason and the team who installed our solar panel array.

R Jay Electrical removed my old 1.2kWh system, installed new feet and rail system to tile roof and worked around our roof restoration project. R Jay Electrical arranged all the paperwork for energy network, rebates for STC's through to post installation monitoring system. Exceptional service.

Our Micro Inverter system is Enphase IQ7+ with system monitoring with 34 x LG Neon 2 panels. I would highly recommend R Jay Electrical with prompt communication, quality service and a great installation team. I have slashed my power bills to zero since! Talk to the team and spend your money on a quality system with the service to back you up!

P.S 1000kWh (Kilo Watt Hours) or 1MWH (Mega Watt Hours) produced in 20 days with some overcast and rainy days is impressive!
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Our system is vented throughout the house and we have 4 zones. Energex contacted me on June 8th and allocated a CX number. We were told in June that Energex are the only ones that can hook up the system and turn it on. Our system was installed in the last week of June, it is now July 17 and I have phoned our supplier and installer as we haven't heard from Energex for their finalisation and hook up. Now I am told that no, Energex only send us the next CX number and that our power supplier needs to set it and turn it on. This change apparently happened in December 2017. I wonder how long it would have taken our supplier to realise they had given us the wrong information and we were still sitting here waiting for the email from Energex?

Anyway, they have been helpful now in getting us underway. The guys that did the installation were all very nice and the company sent another person out to change one of our zones and the water around the motor.
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A very professional quote and guys turned up on time and the install was very professionally done.

Did a good job with clean up and rubbish removal.

We received a follow up phone call to make sure everything was to our satisfaction.

Would highly recommend this company.
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Their knowledge of the product was the best, there was no pressure tactics and thanks to Solar Quotes I was able to gain enough knowledge on solar to ask the right questions. From the knowledge I gained and RJay Electricals experience we got a great system. We paid more than we first expected to, but we feel we got great solar panels and inverter. We are consistently getting above “predicted” power from our panels. The installation was first rate and I cannot fault them, even down to painting external conduit, very important as we are in a townhouse complex. Would I recommend them, most definitely. RJay Electrical is also a recommended LG panel installer.
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Adam from RJ Electrical was very open and straight forward with us when he came to give us a quote. He spent a great deal of time explaining everything and anything we needed or wanted to know and did so in comprehensive yet understandable detail.
We really liked the fact that he knew what he was talking about and was not just a sales person (he has previous experience in solar installation and also works on the RJ Electrical installations). We felt that we could trust his advice and there was absolutely no pressure to choose his company. We also liked that RJ Electrical do not just work with solar and have been around for a while. Another positive was that the LG solar panels come with a warranty that is transferable (if the house is sold) which is great and rare from what I can tell. The whole experience with RJ Electrical was stress free and we would whole heartedly recommend them to anyone wanting a top quality system that doesn't cost the earth that comes with honest and practical advice from the first encounter to the last.
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