Reward Energy and Cooling - Company Review Notice Reward Energy and Cooling - Company Review Notice
Reward Energy and Cooling

Reward Energy and Cooling Reviews

4.9

Based on 9 ratings

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Reward Energy and Cooling Pty Ltd is a Solar Power Installation company based in Townsville QLD. Here are their reviews as submitted by visitors to SolarQuotes.

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The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Reward Energy and Cooling Reviews (9)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

5.0/5

Installation

4.9/5

Customer Service

  • 5 star 7
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Amazing install

Doug was excellent, covered everything and the install was completed professionally.
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Great experience

Knowledgable and friendly service. Excellent communication at all times. Highly recommended
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 06-07-2021:

Job well done

Good communication, helpful some small extra tasks and kept to agreed timelines. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Damian: "Are you happy with the performance of your system so far?"

Yes, going well.
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Roberts Review

Doug was very good, has an excellent and thorough knowledge of the product and explained very well. Continues to follow up also which was great customer service. Will continue to ise.
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Great value. Fast, quality install. Great and easy to talk too

Quote received quickly. Installation date was soon.
workmanship is quality.
Easy and excellent communication from Doug.
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Original Review on 07-02-2021:

Great to deal with

The whole process, from quote to installation went well. Was kept informed along the way and connection to the grid was also organised by the installer. Was punctual and courteous, would highly recommend. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Sharon: "Are you happy with the performance of your system so far?"

Yes, have been very happy with the system and installation.
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Quick, Efficient & Trustworthy Solution to Solar

The process of using Solar Quotes was a quick, efficient & trustworthy experience.
I had 2 reputable installers visit my home & provide proposals.

After putting the idea of Solar off for many years due to the many bad eggs within the industry, Solar Quotes were able to help eliminate this.
As someone in the construction industry, I did not have the time to review & vet all the installers in the market, instead, I could trust Solar Quotes would provide reputable installers that would complete a professional & reliable system.

I opted to go for the smaller retailer in Reward Energy & Cooling. Doug was very knowledgeable, provide a good product & was honest about the process of solar.

He installed on the scheduled day & finished a 7.2 Kw system by 2pm that afternoon. This was all done with an 8 week old baby within the house.

So far the system has been performing well and Doug was quick to rectify any commissioning issues that were present.

This was a painless experience that was long overdue.

Zane.
Inverter rating: 1/5
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Perfect, patient knows his stuff

We decided to go with Doug from REC because of his knowledge, experience and his willingness to answer any and all questions without any pressure to secure a sale. We live in Sydney and we’re buying solar for our place in Townsville that we will be moving into early next year.
As I imagine like most people buying solar we knew very little about solar, we’d done a fair bit of research online but a lot of the info we found contradicted each other which left us at square one. Doug took the time to answer all our questions and to give us an understanding of how things work and why he uses the products he uses. There was zero pressure to buy or go ahead with REC, Doug just wanted to make sure we had all the information and understanding so we could make an informed decision about solar.
Once we decided to go ahead with REC the whole experience was so smooth, being that we live in Sydney Doug had to liaise with our tenants for the install which wasn’t a problem. Our tenants said the team from REC were super friendly and professional, left the place as they found it and walked them through the Enlighten app for monitoring each panel and system performance.
Could not fault REC and would recommend them for anyone who wants a Solar.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent from start to finish

Got Enphase microinverter system with Q Cells panels through Reward Energy and Cooling. Doug Fordyce was prompt, knowledgeable and also a great bloke from quoting through to completion. Job was done quickly and professionally, and looks great too. All round and excellent experience, and I would highly recommend Doug and Reward Energy and Cooling.
Panel rating: 5/5
Inverter rating: 5/5
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