Replenishable Energy Pty Ltd

Replenishable Energy Pty Ltd Reviews

4.8

Based on 297 ratings
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About

Replenishable Energy offers quality materials, brand name products, knowledgeable advice and a minimum warranty period of five years, on your whole solar system. We’re committed to industry best practice and providing you with a truly comprehensive solar service, at the very best price.

We deliver solar solutions for a wide range of residential, rural and commercial customers, across Cairns and its surrounding areas, including all of Queensland. Our friendly, professional team of Cairns solar specialists will guide you through every stage of your solar journey, from initial enquiry, to site inspection, system design and final installation. We can even assist with repairs and maintenance, as and when needed.

We are a Clean Energy Council (CEC) Approved Solar Retailer, which means when you choose us, you can be assured that you’re buying a quality product from a company that follows all relevant consumer protection laws and implements best solar industry practice at all times. Our team includes licensed electricians and CEC Accredited Solar Installers. Our services provide you with the peace of mind you deserve. Our products have been specifically chosen and designed to perform in our tough conditions.

Reviewers report paying: $6,400 - $6,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter, battery and EV charger brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Replenishable Energy Pty Ltd Reviews (297)

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Average Scores

4.6/5

Value for money

4.8/5

Quality of System

4.8/5

Installation

4.8/5

Customer Service

  • 5 star 179
  • 4 star 111
  • 3 star 7
  • 2 star 0
  • 1 star 0

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Very happy with my setup

I had an excellent experience with the entire process. The sales and quoting phase was straightforward and transparent; the team provided a detailed quote, clearly explaining all aspects of the installation and associated costs. They were responsive to my questions and offered valuable insights to help me make informed decisions.

The installation team was punctual, arriving exactly as scheduled. They conducted the installation efficiently, maintaining a tidy workspace throughout the process. The installers were polite and respectful, ensuring minimal disruption to my daily routine. Post-installation, the customer service was exceptional. They assisted in organising the grid connection and provided a comprehensive walkthrough of the system’s features. They also ensured I was comfortable using the charger and addressed any questions I had. Overall, the professionalism and attention to detail at each stage made the experience highly satisfactory.
Panel rating: 5/5
Inverter rating: 5/5
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Great customer service

Can't say a bad word about Replenishable, excellent communication, no BS and competitive pricing. Answered all my questions and didn't try to sell me something I didn't need. Installation was prompt and professional and no issues with the system so far. All up, a very good experience.
Happy I went with the locals.
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Professional efficient service

Replenishable Energy Pty Ltd were very quick to respond and answer our queries. The installation was very professional with consultations throughout the process.
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Great customer service

Impressive service from the quotes process right through to the professional installation carried out by the team. So happy that we’ve made the decision to go with a local company that is happy to answer any of our questions & cares about the job they do. Will highly recommend.
Inverter rating: 5/5
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Amazing installation!

Great experience with Replenishable Energy! The team was knowledgeable, on time, and very tidy and cleaned up after themselves. Our system is performing as promised and we're already seeing a noticeable drop in our energy bills. Highly recommend for anyone considering solar!
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Terrific service all round

What a great crew to deal
with from start to finish very professional
Outstanding installation crew. I have done business with a number of companies in my time and this company is up with the best of them.
Inverter rating: 5/5
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Battery and panels

The entire process was very easy. The information and followup gave all that was needed and answered any of those followup queries. The installation was efficient and thoughtful. All the crew turned up when they said they would and organised everything. The explanation of the system at the end was so straightforward. Strongly recommend this team.
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Fantastic experience

I could not be happier with our recent solar installation with Replenishable Energy. They exceeded all my expectations in terms of speed of installation, quality of work, solution design and customer service.

Our new system has been operational for a couple of months and has performed extremely well. It’s great being able to see realtime our energy production and consumption. Even better that we have not had to import from the grid once.

While there was a grid outage recently our system didn’t miss a beat.

Have to call out how amazing all the team was to work with. Especially from the top with Rollo always happy to answer a call and help out if required.
Inverter rating: 5/5
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Made it so easy

Daniel made it super easy from start to finish. Not only were they the most cost effective quote we received, they were the easiest to deal with, super quick communication and lightening fast installation.
We thoroughly recommend these guys.
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Solar savings

We are very happy with the savings we are seeing already from our recently installed solar system from Replenishable Energy .
Great service and great product.
Thanks to the team for a quick clean install.
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Happy home

Have been wanting to get solar for a while now
And can honestly say that we are glad we waited
Cannot fault the service and price
A fabulous product from a great company
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Fantastic

Contacted us immediately
Did quote straight away
Great price
System designed for our needs
Installed straight away
Very happy
Panel rating: 4/5
Inverter rating: 4/5
Battery rating: 4/5
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Stress free process. Straight forward and exactly what I wanted.

The whole process was great! The sales rep listened to what I needed and provided a system that was exactly what I wanted and actually exceeded our expectations.

They have been fantastic with follow-up and helped us through the whole process. They always responded to my many queries promptly and efficiently.

I wasn't home for the installation, but my mother was, and she was very impressed by the professionalism and attention to detail of the installer.
She was especially impressed by his focus on safety and making sure the whole installation worked for our house.

The app with the system is easy to use and they walked us through the use of it and they are still checking in every now and then to give us updates on the efficiency of the system.

I actually got quotes from 6 companies and this was the only one that really listened to my needs and after the installation and running the system a while I realise what I was offered in the other quotes wouldn't have covered my needs abs I'm so glad we picked Replenishable Energy.
Inverter rating: 5/5
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Great service, definitely recommend

Great service, everyone polite and punctual. Used Replenishible Energy for solar install in 2012, so was great to deal with them again for solar in our new house.
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Bespoke Solar System Power Plant

Replenishable Energy designed, planned, installed and configured a bespoke Solar System that includes over 80 panels, Inverters, Solar Batteries and more. This system meets all our needs, taking nothing from the grid. Our batteries are fully charged before midday. The batteries take us through the night to sunrise the next day. My wife and I are thrilled with the system. Monitoring the system is a breeze with the Solar Cloud app. Seeing the energy collected, distributed and stored for our home is pretty exciting. I'm so glad I held out for a system with Replenishable Energy, a family-owned and operated business I trust. Their people took great care to make sure everything was done correctly. I've had several phone calls from the boss walking me through the system. I highly recommend them over every other outfit in Far North Queensland.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Fast and efficient

Sales Manager was very helpful and, importantly, not pushy when I was collecting quotes and asking questions about system size, configuration and inverter options. Installation went very smoothly - completed in about 4-5 hours and the guys didn't leave a mess to be cleaned up. I'm always careful when making large purchases so the Solar Quotes guarantee coupled with the support from Sales Manager gave me the confidence to proceed with Replenishable.
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Solar install

I recently had solar panels installed by Replenishable Energy, and I couldn't be happier with the entire experience. Rollo, who owns and runs the business, was amazing from start to finish. He provided heaps of useful information and even gave me advice during the construction phase of my house to ensure everything was ready for the solar installation.

I first reached out to Rollo about two years ago, well before the build started. Despite the time that passed, his pricing remained consistent — if anything, I ended up with a better system for the same price.

The installation team was incredibly professional, keeping me informed every step of the way. Their attention to detail really showed in the quality of their work. After the installation was complete, Rollo personally followed up to make sure everything was running smoothly and that I was satisfied with the outcome.

I highly recommend Replenishable Energy if you're considering solar. The service, expertise, and follow-through are top-notch!
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Great service

Replenishable energy were great to deal with. They gave me all the information I needed to make the decision to install a battery. They gave a date for the installation and were there when they said they would be. The guys did a great job and were very friendly and helpful in letting me know how to monitor my system. Very Happy with the service and the outcome. Was a great decision to go with them for the work.
Battery rating: 5/5
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Super professional, timely and efficient

Every aspect from the planning and quote site visit by Rollo and the technical staff, to the installation and project support was of the very highest standard. All undertakings and time frames were met without exception.The technical advice was provided with a very strong focus on meeting our particular needs and circumstances in the most cost effective way possible.

Nothing was too much trouble, and a more polite, considerate team of people you will not find.

The admin, accounts and communications support team are awesome and so super-efficient. The most efficient that I have experienced in my working life and so refreshing in the modern business environment where customer service and support is often an afterthought and at times an inconvenience, one feels.

Attention to detail resulted in a very neat installation, everything is level, parallel and square

A top rate company to deal with in my honest opinion
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Great experience

Great experience start to finish.

Prompt response to my enquiry with all questions professionally answered with plenty of detail.

Totally happy with the system and the quote.

I was kept up to date with progress on a regular basis and when the system was installed the fitters arrived on time and advised me of progress.

All staff were courteous and behaved professionally at all times.

Replenishable Energy certainly know how to do a good job.

I would definitely recommend Replenishable Energy
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Fantastic installer, 100% recommend.

On two separate occasions, I've had Replenishable install both my solar and battery storage, and they have been brilliant each time:

- A detailed customer outcome-focused quoting process, going above and beyond to provide solutions and a seamless transition once the quote has been approved.
- On time! and highly organised
- First-class install. No mess, clean finish, fast and communicated well during the process.
- Handled all the relevant 3rd party stuff with Ergon etc, no loose ends at the end of the experience.
- In-depth handover and follow-up after the installation.
- On the 1 occasion I had an issue (software app related) the team went above and beyond to help.

I cannot speak highly enough of the Replenishable team, and would recommend them without a second thought.
Inverter rating: 5/5
EV Charger rating: 5/5
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Impressive system design, build and post build documentation

I was very impressed with Replenishable Energy from system design and quoting through to install and documentation post build. You could tell everyone cared about what they were doing which showed in the product they all provided.

Replenishable Energy was impressive with how they considered the system I needed and adapted to suit my 3phase and battery needs which wasn’t the standard solar PV build. Having an understanding of the technology I was able to verify the detail and limitations of all the different systems/combinations from the 3 different companies and although none were incorrect Replenishable Energy provided the best overall system with detailed reasons as to why.

Feedback and reporting from the office was perfect and the build team kept me informed at every step of the way. The install was neat, tidy and left better than when they arrived.
Inverter rating: 5/5
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Extremely happy with Replenishable Energy Cairns

Professional, well organised, tidy and efficient installation. Couldn't have asked for better from the sales side of things or the service and installation. Will definitely be recommending them.
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Professional and efficient service. Would definitely recommend.

Very professional and efficient service. The site was left clean and tidy, and the installers were polite and knowledgeable. Happy to recommend this company.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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All, good, did a great job, cleaned up well after they finished, would recommend them to my friends

All, good, did a great job, cleaned up well after they finished, would recommend them to my friends
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Hassle free from decison to install

There was nothing else I had to do other than compare systems and prices and make a decision. The rest was done by the installer. I am extremely happy as they were punctual, tidy, and explained the system operation in detail.
Panel rating: 4/5
Inverter rating: 4/5
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Quality from start to finish.

Promt and very professional. Salesperson and installers very knowledgeable and easy to talk to.
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Professional installation.

We had a 20kW system installed on our shed by Replenishable Energy.
It was installed at the quoted cost, at the time promised within the 2 days estimated. The install was professionally done, site left clean and tidy. Wifi monitoring was all set up ready to go and a full installation report and manual was provided.
We had one item that I considered needed attention, and they returned to site and swapped it around for me.
Would use again if the situation arose.
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Original Review on 26-04-2023:

Outstanding service from a team that know what they are doing.

Our main contact point was Rollo. He provided multiple options to cover the different scenarios we discussed. The final solution provided us with the capacity we wanted in a visually appealing installation.

As a salesman he is very good, but he has the added benefit of being an electrician. He was able to pickup some things from the picture of our meter board that allowed us to tweak the system so as to be able to sell back the maximum amount of energy to the grid.

Installation was smooth and efficient. The tradies worked very well doing a very neat installation. They also cleaned up as they went.

After final installation they took the time to discuss the correct operation of the system and setup the wifi monitoring for us.

Could not ask for a better job! Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Bryan: "Are you happy with the performance of your system so far?"

The system has performed very well. We have gone from a $180 per month bill to an average of $200 credit per month.
It is well on its way to paying for itself.
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Best company in cairns by far

From start to finish by far the best contractor company I have had the pleasure to deal with. Polite clean went above and beyond with every aspect of the install tiled roof solaredge battery and extra 5 kw on a 12 kw system. These people know their stuff . Free inverter upgrade and guess what everything works . Thanks rollo and team
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Happy Hillbilly

Great team from quote through to installation very happy with the service from them , have already put other people whom were looking for solar setups onto Replenishable energy . 5 stars .
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 4/5
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Great local installer

Positive experience all the way. From quotation to quality of product, fitment and support
Panel rating: 5/5
Inverter rating: 5/5
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Can’t fault them

Easy quoting process, polite, tidy and punctual. Good customer service.
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Best solar company

Replenishable energy were extremely punctual and all work was completed within 3 days. Everyone from sales to the installers where very approachable and friendly customer service is 2nd to none can’t fault them. The panels are nicely set out and looks great. They organised everything including the grid connection after installation. We couldn’t be happier.
Panel rating: 5/5
Inverter rating: 5/5
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Highly recommend company

From the first contact, this company was outstanding. No hard sell, just polite, easy to understand information and welcoming of further questions. Adam’s approach and follow up was very helpful and continued throughout the process and afterwards. The installation team were also great, working efficiently and always willing to explain things and help with any issues. It was a pleasure having them as installers- Kanen, Martin, Ash, James and Justin- thank you all!
Inverter rating: 5/5
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Excellent Service from a family owned local company

Excellent service!! Very professional, efficient and prompt from the first enquiry to the end of installation. Friendly staff. All my questions were answered. I highly recommend Replenishable Energy if you want to go solar! Many Thanks!
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Great Installation Team

Sales person was very good and listened to my requests and answered my questions. The installers were great and were able to make a change to my installation that I wanted but initially the computer simulation said I couldn't do. They were polite, tidy, punctual, and easy to talk to when I wanted further information. Customer service was great. They organised everything.
Panel rating: 5/5
Inverter rating: 5/5
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Fully recommend this company

Excellent service and friendly staff. The whole team was there on time and had everything installed the same day.
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So happy with everything

From start to finish everything was so smooth - I was asking a lot of questions and Rollo was always there for me to pick his brain. The installation team was fantastic and left everything nice and clean after they were done - thank you!
Panel rating: 5/5
Inverter rating: 5/5
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An incentive was offered by Replenishable Energy Pty Ltd for this review. Learn more here.

Fantastic company with a fantastic team

Very glad I went with Replenishable Energy. Rollo has been exceptional with his customer service. He worked out a good price for us which was within our budget and went the extra mile to ensure everything went smoothly with the installation. Would also like to thank Isabelle (administration) who made sure our queries gets answered right away. Last but not least the guys who did the installation were amazing. This company deserves a 6 star.
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Replenishable far superior to the rest of the suppliers.

Top shelf service from this company.

I had a system installed by this company in 2018 and they did a fantastic job with unbeatable post installation support. I then had a second system installed by a different provider. That was a major mistake. When I decided to install a battery to take advantage of the two systems I spoke to most of the installers in Cairns. Rollo and Replenishable stood out from the rest by a country mile. The battery backup system I have is fantastic. I was able to purchase 6Kw more battery storage (19.2 Kw) than the nearest rival and also another 3.32 Kw of panels. They were also able to bridge my old 5KW inverter to the new 5KW inverter and give me 10 Kw of backup. No one else in Cairns was able to offer so much value. I cannot speak any more highly of the Replenishable team. From first contact to install and commissioning of the system was a breeze. Thanks guys for a great experience.
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Fantastic people, business and product

We have already recommended this company to everyone we know should they want to look at solar. The whole process and interaction was fantastic - literally could not fault anything.

We were treated like a person and not a ‘number’ which is so refreshing in this day and age. They went above and beyond with what we were expecting.

Would not hesitate in recommending
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The team at Replenishable Energy are absolutely great team to deal with and keep you well updated throughout the entire process making it a totally stress free installation.

Totally stress free and helpful installation process and after sales service is awesome also
Panel rating: 5/5
Inverter rating: 5/5
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Profession, prompt and efficient installer

Excellent service with prompt replies and informative sales/administration.
Installation was efficient, professional, polite and neat - could see installers took pride in their work.
Customer service was fabulous - setup of grid connection was stepped through. All questions received friendly and helpful answers.
Very impressed.
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One very happy customer

Rollo and the team were great. Returned to site a couple of times after commissioning the system and smoothed out all the wrinkles.
Battery rating: 5/5
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Top stuff

Although I initially paid a bit for my system, which includes a battery backup, I am very happy with my latest electricity bill. It was close to the predicted savings (127% less).

BYD 13.8kWh battery
Added 9.03kW Trina solar to existing 6.65kW QCell system
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar Installer Professionals

From initial contact/quotation, through to final installation and commisioning was unquestionably professional in every aspect. Replenishable Energy have exceeded our expectations as an alternative energy supplier in Cairns. Each team member from administration through to installation has a thorough understanding of their particular role for a successful outcome. I am also grateful for the necessary corrections made to our Sub-board to make the whole electrical installation meet current electrical supply code specifications.
Congratulations to the Team @ Replenishable Energy Cairns. Highly recommended !!
Panel rating: 5/5
Inverter rating: 5/5
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100% Recommend

From the start of the sales process to the post installation comms, Replenishable exceeded all my expectations.
- great communication
- on time and efficient
- great team from the office to the installers
- high quality systems & great value

I can’t speak any higher on our experience, and would strongly recommend them to anyone looking for solar.
Panel rating: 5/5
Inverter rating: 5/5
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Great Service and understanding of my requirements.

Living in FNQ and expecting a 30% price rise in the next few months I finally bit the bullet and installed a large solar and battery system a couple of months ago.
When seeking quotes I had 2 requirements, blackout protection and zero power bills.
After eliminating all the cookie cuter quotes from other suppliers that ignored my above request I settled on Replenishable Energy who installed a Sungrow Hybrid system consisting of the following:
28kW of Solar (68 x Trina 415W panels)
2 x Sungrow 10kW Hybrid inverters one with a 16kWh Sungrow Battery and the other ready for a second battery module if I decide to upgrade in 12 months.

My previous power bills were around $2500 a year at the current Ergon rate and they were expected to go up to at least $3250 after the rise.
I elected to remove the Gas HWS which was costing around $1000 per year in gas and put in a 3.6kW 400L Electric HWS, This was set on a timer to run from 11am to 3pm.
The pool filter now runs from 10am to 3pm and we delay start the dishwasher to start at around 10am each day.
I also replaced my gas stove with an inverter cooktop.
And to facilitate max export Replenishable upgraded the switchboard to 3 phase.

Total cost was for the solar install was around 40k (including the Solar install and 3 phase upgrade)

I had a pretty good idea what I wanted but what really sold me with Replenishable Energy was having Rollo come over and take the time to give my wife detailed explanations on everything in relation to the install and our options on how to achieve what we wanted with the system.

So far I am happy with the system performance:

During winter (FNQ Winter that is LOL) with the batteries I don't draw from the grid at all and export between 60-90kWh a day to the grid with the batteries currently charging from about 630 to 930am.

We had a few hot end of summer days when it was first installed where the 16kWh battery would last until about 930pm each night and the grid would feed us overnight consuming about 20kWh from the grid while running 2 x 6kw house ACs in the afternoon to about 730 and 4 x 2.5kw room ACs overnight. The battery is usually charged fully by 930 each morning.

These hot days eat a bit into my feed in especially on the weekend but I still manage to come out on top, the second battery I am considering will eliminate this grid draw completely.

Rough calculations, currently by saving $3500/year in electricity and Gas and making around $1000/year from FIT it should have paid for itself in around 12 Years. (less than 10 years if you take in consideration the upcoming price rises.)
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Solar panels in cairns

Outstanding service from the people working in the office to the staff that installed the solar panels. Highly recommended
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