REA Solar - Company Review Notice REA Solar - Company Review Notice
REA Solar

REA Solar Reviews

4.5

Based on 17 ratings

About

REA has been part of the solar industry in Australia since 2006. Beginning as Renewable Energy Advisors, we have worked with some of the largest solar power manufacturers, designers and construction firms throughout the world advising on the design and construction of small and large-scale Solar Power Plants.

Our Solar Division is proudly Australian Owned and Operated servicing clients throughout Queensland. Our offices are located throughout Queensland with our headquarters in Capalaba, Brisbane.

Our team of solar experts are all in-house working directly for the company to ensure our installation process and customer service match the quality of our world leading solar power systems. REA Solar Division is part of the REA Systems network.

When purchasing an LG solar system from us our clients get access to our full electrical range at massively reduced rates. Here are some of the other products we offer: LG Air-Conditioning, LED Lighting, hot water and pool heating, all electrical and data communications, security and intercoms, smart home automation and energy load profiling.

We are the most experienced solar teams in the country with over 30 years combined experience in the solar industry. We offer free energy assessments and quotations for all inquiries and before we start recommending any solar system we perform accurate load profiling to maximise your return on investment.

All of our solar systems come with a free 6 month maintenance report and load profile analysis, which is all part of the customer guarantee we provide. As a company we are proud of each and every solar system we design and install and have now reached over 2000 solar power installations for Residential and Commercial applications in Queensland alone.

Panels, inverter, battery and EV charger brands

Panel brands previously installed

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

REA Solar Reviews (17)

Show Most Recent reviews from All time

Average Scores

4.2/5

Value for money

4.7/5

Quality of System

4.7/5

Installation

4.5/5

Customer Service

  • 5 star 6
  • 4 star 8
  • 3 star 3
  • 2 star 0
  • 1 star 0

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Very happy customer

The Sales/quoting process from Guy was excellent. After he had finished his visit I felt extremely well informed about the whole proposed system and very comfortable with what I had been shown. Now that we have had our first 3 month bill from our supplier, I am very happy to be seeing a great result. The REA back to base and WiFi app are great tools to see what is happening and I regularly have a look at what my new solar system is providing us. Thank you!
Inverter rating: 5/5
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Excellent Service

We were impressed by the REA team. They all turned up on the time that they had booked in for a month before. They were a happy and friendly group of guys who did the job quickly and professionally. They even replaced broken tiles on the roof with new ones that we had supplied.
We would have no hesitation in recommending REA Solar for your new system.
After a month it would appear that the system works as promised and the App information is very easy to interpret and useful.

Inverter rating: 5/5
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Underperforming but otherwise good

Prompt and efficient sales and installation.

Unfortunately, actual performance has only been about 75% of the ‘average’ level predicted.

My personal electrician also needed to do a lot of work making the junction box safe and tidy after the install - but I cannot say whether or how much of this was due to REA.

Would consider using them again but I would seriously derate any predictions they give me about performance of the system.

Panel rating: 2/5
Inverter rating: 4/5
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Original Review on 30-07-2021:

Good customer service, no "pressure" sales pitch, sales guy was very pleasant to deal with, and installation process was very efficient!

Easy quoting process, excellent installation, very tidy, punctual and professional installation! Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 3/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked John: "Are you happy with the performance of your system so far?"

The system has, and still is working fantastically.........tremendous saving on electricity costs!
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Neatly done

Unique approach to solar energy. Salesman being an electrical engineer definitely knew his stuff without trying to sell panels.
Panel rating: 5/5
Inverter rating: 5/5
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Great installer and good quality products.

- Sales process was a bit time consuming, but everything was explained thoroughly and worth it.
- Installation team was very professional, punctual and efficient. Handover and training was very good.
- REA team arranged for a EWR to switch over the metering and sales representative followed up after installation if everything was in order .
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Really understand the needs of the customer

These guys are at the cutting edge of domestic solar and really listen to what you need and are looking for. We went with a Micro inverter system for maximum yield.
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REA solar rep Brett Haughtey was excellent put a 10 panel system in and later put an 8 panel added to it. Product is excellent does everything as claimed.

REA solar rep Brett Haughtey was excellent explained their system in detail had a previous system on another house however when one panel went down the whole system died and of course the only way you know that when your elect bill doesn’t show any FIT REA system has an inverter on each panel and the apps lets you monitor all panels. On a good day we get 26 kw
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We purchased the system from them nearly a year back and are extremely happy with the panels. Their customer service is also very good as a month back our monitoring system was down. REA responded quickly and sorted the issue with 48 hours. Extremely Happy!
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I got a reliable and efficient system, but since the replus gateway stopped working properly three years ago I have been trying to get help and a replacement unit but they don't follow through or don't reply to emails. I think their support and warranties are all talk. Watch out!
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We had our solar system installed by REA solar two weeks ago and i had to post this review. I waited to see if i would get the power that I needed as i was quite skeptical about buying less panels than other offerings however they were rated higher and did not want my roof covered in panels so i took their advice. I have 12 panels on my roof and i have been beating my neighbours system that has his roof covered in panels by around 2-3 units every single day its amazing. I can also say that i am more than happy with their installation team i liked that they worked for the company and were not contractors.
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I am very happy with REA for the solar installation they did at my office. My bills have reduced and the after sales support was excellent. I am waiting for my tesla powerwall 2 and highly recommend them
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Brett answered all my inane and simple questions, my finance for the system was established in very short time. The team were even able to get the installation booked in within 3 weeks (getting me set up before Christmas!)
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Original Review on 23-09-2015:

Very hard to determine appropriate system - in relay, micro inverters etc. Your website and assistance was very helpful in understanding the issues. Hard to get a handle on which system is more Tesla Powerwall ready? According to salespeople they all are! Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: N/A
Installation: N/A
Customer Service: 4/5

8 months later we asked Brian: "Are you happy with the performance of your system so far?"

Very much so.
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From start to finish, excellent company and service.
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