Raw Power and Lighting Reviews
About
Raw Power and Lighting have a solid reputation for timely delivery of projects, consistently high standards of workmanship, and returning value for money to our clients. The dynamic team and diverse wealth of experience and expertise in the Solar, Automation, Electrical and Communications fields is what sets us apart from others:
- When purchasing your new solar system, our focus is to listen to your needs and educate you throughout the process rather than presenting a sales pitch.
- If it suits you, we like to perform a site inspection up front to ensure accuracy of our quote, as well as to meet you for a more personalized service.
- We utilize only reputable brands with locally supported warranties to ensure your peace of mind when investing in your new solar system.
- Our experienced team will make product recommendations to fit your budget and we'll calculate your savings and payback period with our state of the art design software.
- Raw Power and Lighting are part of the REC Solar Professional network meaning we can offer the market leading 25 year ProTrust warranty with all REC solar panel purchases.
Note: In March 2021 Raw Power and Lighting changed from a sole trader entity ABN 87 304 308 430 to a Trust entity ABN 28 183 186 953
Reviewers report paying: $9,500 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter, battery and EV charger brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Raw Power and Lighting Reviews (30)
Show Most Recent reviews from All time
Average Scores
4.8/5
Value for money
4.8/5
Quality of System
4.9/5
Installation
4.9/5
Customer Service
- 5 star 20
- 4 star 10
- 3 star 0
- 2 star 0
- 1 star 0
View Timeline
13 November 2024
05 November 2024
Fast, professional install! Trustworthy installer
The sales process was refreshingly transparent, the team at Raw Power and Lighting were straight up with me about the current state of technology, and what equipment was suitable for my property (without trying to just sell units). The installers were extremely professional and knew their stuff, and they handled everything. The whole process was surprisingly easy. Can recommend to any/all! And always good to support a small local family business.Panel rating: 5/5
Inverter rating: 5/5
20 August 2024
Professional, clean & tidy on time and kept us informed about the install. Friendly and know their work.
Kept us informed if running late due to traffic or waiting to pick up of panels.The only company that actually got on the roof to have a look b4 quoting.
Family run and owned that lived locally to us.
Explained the ins and outs of the system especially the hybrid inverter and cleaning of the panels.
06 July 2024
Fantastic service & patience
Ryan was very prompt and professional and caring of my circumstances. Very attentive to my questions and queries. Nothing was too much.The installation went to plan with Nick being punctual and polite.
Louise and Nick were very professional with emails and detailed information regarding the grid connection.
20 June 2024
Confident in the whole process
From initial contact to installation and even an additional service added after the installation the whole process was simple and fuss free.I was ill through parts of this customer journey and felt the right amount of help, recontact when scheduled and patience with our decision as I was under gge weather.
This was not the cheapest quote.
It felt right from the moment Ryan and I started a dialog.
Would certainly recommend and am very happy with my decision.
Thanks Ryan , Thanks Nick.
Regards,
Allan
QLD 4285
21 April 2024
Professional and Knowledgeable,
Nic from RAW Power went out of his way to listen to our requirements and then applied his industry experience to providing us with a range of options that suited our needs. I was safe, punctual and professional during the installation. The work site was left clean neat and tidy, and the system we have now just works. Nic is easy to talk to, was willing to provide advice. He installed our preferred brand of panel and offered plenty of options. RAW Power was just easy to do business with. Compared to the other quotes we received RAW Power also offered good value to money too.29 February 2024
**Review: Raw Power and Lightning - A Stellar Solar Experience**
My experience with Raw Power and Lightning was nothing short of exceptional. From the initial inquiry to the final installation, their team displayed unwavering dedication to customer satisfaction. Unlike other companies, they prioritized understanding my needs over pushing sales tactics, providing transparent information and guidance throughout.What truly impressed me was their willingness to go above and beyond. Not only did they track down the specific panel type I requested, but they also ensured competitive pricing and delivered a flawless installation. As a pleasant surprise, they even had time to install an outdoor switch for me.
Raw Power and Lightning have also streamlined the financing process by partnering with Plenti, making it effortless for clients seeking solar finance. Taking my time to select the right installer paid off, as they surpassed my expectations.
Their professionalism combined with a personalized touch made me feel valued, not just another customer. They adhered to the scheduled installation date, arrived punctually, worked diligently, and maintained the utmost care for my roof. Moreover, they left the premises spotless, showcasing their attention to detail.
The follow-up they offer demonstrates their commitment to ensuring continued satisfaction. If you're in search of a trustworthy solar installer, I highly recommend giving Raw Power and Lightning a try. Their blend of professionalism and personalized service sets them apart in the industry. Choosing them was undoubtedly the right decision for me.
Panel rating: 5/5
Inverter rating: 5/5
03 December 2022
Great system, professionally installed
Got multiple quotes and while not the cheapest we went with Nic and the crew from Raw Power, because they were the only ones to include a mandatory meter box move in the total quote. It gave us clarity on exactly what we would be paying. We also never felt pushed or hassled in any way.They were very accommodating with the install as well. We had a roof repair and paint booked in, and Raw kindly worked with us to install the mounts and wiring first then come back many weeks later to install the panels and inverter after the roof was painted.
Beautiful install as well, everything neat, tidy and well finished.
System itself is running well (aside from some grid voltage issues in the street from time to time). Blown away by how efficient and high producing this system is during very cloudy and even rainy days, compared to similar sized systems in the area. Installed additional optimisers are clearly working extremely well!
Panel rating: 5/5
Inverter rating: 5/5
09 August 2022
Great System. Exceed installation
AAA rated installation. Great system.Fitters arrived on time,worked hard and left a tidy work site.
Follow up enquires to Raw solved any quickly.
Panel rating: 5/5
Inverter rating: 5/5
31 January 2022
Good Ethical Local company
The quote was in person with different options discussed and explanations easy to understand. Installation was seamless. It did cost a bit extra for additional optimisers. System seems to be working efficiently with no problems, and producing significant power according to the iSolarCloud app. Very happy thus far.25 January 2022
The perfect solar installation!
Efficient, and communicated well. I would highly recommend Nic and his team10 December 2021
Raw Power & Lighting was the first of the 3 company's to phone
Nic from Raw electrical & lighting was the first of the 3 quotes to call and came out the next day. we received the other 2 quotes by the end of the following week and decided to go with Raw as the system he offered fitted in with our needs and our budget.The solar system was installed Thursday and we couldn't be happier, all work was carried out very professionally and we were shown how to track the output on my mobile phone the whole process was seamless.
04 November 2021
Original Review on 04-03-2021:
Easy and effective install
The whole process from quotes to installation was easy.SolarQuotes were very helpful and put me on to 3 installers.
We went with Nic from Raw Power. Great service, product and installation . Nothing was to hard. The cost was quoted upfront and there were no hidden costs as all. Nic even help organise a green loan through Plenti.
8 months later we asked Brian: "Are you happy with the performance of your system so far?"
I held off getting solar for years as I knew the technology was getting better every year. Really glad I got in a year ago. Power bills are almost non existent. Starting to think now about a battery system to be completely off-grid.02 November 2021
Great install, value for money
Very happy with raw power and lighting. Install went smoothly, they discussed where to mount inverter, conduits to be the least obtrusive.System works great, 25 year warranty, can't go wrong. Nic was happy to answer questions and the install team were all punctual, got the job done in about 6 hours (26 panels), left everything tidy.
Inverter rating: 5/5
15 September 2021
Original Review on 13-01-2021:
Company was so good, I've used them again!
I found Raw Power & Lighting professional from our initial contact right through the whole process. Their communication throughout was very good. The salesman was professional and quite happy to answer my multitude of questions about the product and process involved for installation. I found the quote from RAW very detailed compared to other company quotes. The installation went well, the installers were punctual, professionally attired, did the job they came to do and cleaned up after themselves. RAW organised the paperwork needed to start the grid connection processes and followed up with a couple of queries I had post installation. Very happy customer! So happy, I have since had RAW back to help with another project at our home.8 months later we asked Rose: "Are you happy with the performance of your system so far?"
Yes11 July 2021
Installation
hole accidentally through drilled wall not repaired properly by contractorPanel rating: 4/5
Inverter rating: 4/5
29 April 2021
Good all-round experience.
All you recommended companies provided fast, efficient, helpful and competitive quotes, with good follow-up. It was quite hard to choose between them. In the end we chose Raw Power. He came to our house, which was an advantage, although not essential. He was very competiive and persuaded us that the make of panels and the inverter were of good quality, depite not being the most highly recommended by you. The (outsourced) installation experience was excellent. Overall we wre surprised how painless and inexpensive it was to get a good-sized solar sytem.Inverter rating: 1/5
03 March 2021
This website saved me $10000!
Prior to discovering this website I had another company quote me $10,000 (after the 2020 grant) for a very average system and low grade inverter thank's to Fynn's graph. I could tell this was not good but to be sure I started ringing companies and found that I was being quoted way too high. Furthermore, I went ahead and signed up elsewhere for quotes. The best 3 quotes I recieved were from Fynn's website and they were the best quality inverters and panels of any other dealer. 11 quotes later from multiple places I decided on Raw Power and Lightning for their exceptional quote, service, kind and patient explanation of process and their quality of product. I'm now a proud Solar owner and these guys really went above and beyond. Cannot recommend them enough, I already have to another friend, and will continue to send people to Fynn's website. You cannot go wrong. I was nearly taken for a very expensive ride over 10 years and they were very convincing. Now I am getting a way better deal all around and no one is taking advantage of me. Thank you Finn!26 February 2021
The assessor was knowledgeable and thorough so the recommendation was optimal in terms of value for money for my situation. They were attentive to queries and flexible to make some adjustments.
Quoting process - fast, next day at site and thorough including aerial photographing with a drone.Answered queries and made some adjustments to quote.
Best price and credible technical quote.
Installation - prompt scheduling, skillful and neat.
Provided follow up of documentation and liaised with energy supplier for installation of digital meter.
Inverter rating: 4/5
07 February 2021
Great service from start to finish
Raw were the only company to take the time to come to my house and talk face to face and actually view the property. Great communication and very professional installers.Panel rating: 5/5
Inverter rating: 5/5
04 February 2021
Great overall experience
From accessing quotes to final installation and follow up couldn’t fault anythingThe salesperson was informative and provided advice and comparative information about brands of panels
The installers were prompt very personable and helpful and very today tidy,cleaning up thoroughly after install. They also provided info about the system including helping to install the remote app
Overall a very easy process
Panel rating: 4/5
01 February 2021
Great experience with Raw Power team
Very happy with the offering from Raw Power and Lighting. I had done a fair amount of research but Dan and Nic were extremely responsive and patient with my own process.Dan was able to organise my Trina and Sungrow installation of 6.6kw to add to my existing 1.5kw legacy system. Getting the smart meter and hot water switch were logical additions to the package. Original lead time to install was around 4-5 weeks, but I was able to get installed sooner which was great to make use of Feb sun.
Certified installation team were efficient and did a good job. Able to answer my extra questions about the hot water switch and the Sungrow Monitoring App to make sure I understood how it all worked.
Dan and Nic were responsive post installation when I asked about some messages on the App and subsequent settings update on the Inverter. Thanks again Dan, Nic and install team!
Nick Burger
Panel rating: 5/5
Inverter rating: 5/5
21 January 2021
Helpful and excellent supplier
Raw Power & Lighting came to see our roof and house which provided us with peace of mind that they understood what was required, and provided helpful insights that went beyond just the solar panels (e.g. directing us to websites that would help us seek the best energy deal). They also responded really quickly to our questions and could fit us in before Christmas.The installation went really well - they were on time and did a tidy job.
They also helped complete the necessary paperwork to organise the grid connection after the install - that was really helpful.
Panel rating: 5/5
Inverter rating: 5/5
20 January 2021
Great service
Came out to see our house in person prior to quoting (the only that did) and provided quick responses to my questions at all hours. Install went very smoothly despite wet weather and tricky terracotta roof. System seems to be working great so far. Thank guys!Inverter rating: 5/5
17 December 2020
Timely installation - system is working great!
I obtained the detailers of three installers from solarquotes. One rang me on the phone and from that provided a quote. One did not contact me at all. Dan from Raw Power and Lighting rang me the same day and organised a site visit. During the visit he was able to provide an excellent description of the options and expected performance. He also answered several questions by email in the week or two following the visit whilst I was deciding which provider to choose.Once I paid the deposit things moved very quickly with the system installed within a week. The installation was completed in one day and we were left with a working system at the end of the day. There were a couple of problems with the configuration of the system monitoring (not effecting power production) which were resolved in the week or so after the installation.
Overall I am very happy. In the couple of weeks since the installation we have been generating more power than we are consuming, and the monitoring software from Solaredge is fantastic.
Panel rating: 5/5
Inverter rating: 5/5
20 November 2020
Stellar job!
Fully recommend!Dan came to the house and provided in depth info about the inverters and panels suitable for our place. Made it super clear how it was all going to work and also helped explain what type of energy plan we would need for maximum results.
Installation happened incredibly quickly and the installers did a terrific job. Really tidy work.
Dan even came by a few weeks later and shot drone footage of our house. That was awesome, I'd never seen our place from the air and he sent me through the high-res pics. Above and beyond! The panels on the roof look fantastic and perfectly symmetrical, incredible work.
We couldn't be happier choosing Raw Power & Lighting.
Cheers to Dan, Nic and the team! Stellar job!
Inverter rating: 5/5
18 November 2020
Great Customer Service
Dan took his time to sit with me to go through the options (compared to one of the other companies that pretty much showed up, gave me a brochure and left), and kept following things up right through and past the installation process. The sparkies on the day were extremely professional and friendly. Would happily recommend.Panel rating: 5/5
Inverter rating: 5/5
17 November 2020
So easy
Everything was so easy. Answered all questions quickly and communication was great every step of the way.Inverter rating: 5/5
21 September 2020
Highly recommend!
Extremely happy with this service. From quote to installation, the team had exceptional knowledge and customer service. I felt completely confident with my choice in system for my needs. I would highly recommend getting a quote from Raw Power and Lighting.11 September 2020
Fabulous service
The entire process from start to finish was amazing. I had an obligation free quote provided in a short amount of time, installation was fast and efficient. The tradesman were friendly, efficient, tidy and punctual as well as very informative.They also helped me with all the grant paperwork and organised the grid connection after the install plus checked up on my latest bill recently to make sure the whole package had worked as per anticipated savings etc.
Inverter rating: 5/5
Excellent job, low stress, great communication
The team were proactive, reaching out a few times, but not invasive or annoying. They provided clear and helpful advice.In terms of the cost, they were bang in the middle of quotes I recieved, hence the 4 star value rating. I'm sure you could get cheaper, but I would't recommend it. We chose good hardware but not the best, hence 4 stars here too.
In terms of service they were polite, efficient and appeared to know what they were doing! The system is running beautifully, and they have ben easy to contact for ongoing support when needed.
Overall highly recommmended!