Quality Solar Systems Reviews
About
Quality Solar Systems is a Solar Power Installation business. Head Office is based in East Brisbane QLD. Here are their reviews as submitted by visitors to SolarQuotes.
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Quality Solar Systems Reviews (12)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 4
- 4 star 2
- 3 star 0
- 2 star 2
- 1 star 4
View Timeline
27 June 2024
28 September 2023
Great price, great service, quick turnaround
I had solar panels installed by Quality Solar Systems in June 2023. Their quote was the most competitive out of about 6-7 that I obtained.James was very friendly and helpful throughout the whole process - from finding the right solar system for me, getting a quote, setting up the install, and follow up afterwards. Also there was a quick turnaround from me accepting the quote to install date. Jon and his boys who did the install were very professional and did not leave behind any mess or broken tiles.
Three months later, the whole system is still working well with no problems at all. Overall I'm very happy with the goods and services provided by Quality Solar Systems.
Panel rating: 5/5
Inverter rating: 5/5
05 September 2023
Stressful experience
Arrived on the agreed day and quoted system we wanted, left a good impression…from then he called and called until we signed a contract and paid deposit (install was meant to be 3-4weeks away). Since then never heard from them. When we approached them, the lies and excuses started to flow…ended up canceling with them24 August 2023
do not engage with this company
sales talk, got a quote and signed off, found then out they quoted wrong inverter, installation date pushed out, after 2 month waiting nothing happened, now all at court as they have not paid back the amount paid.05 July 2023
Very poor supplier
Quality Solar Systems were very professional up until the deposit was paid. Deposit was paid in November 2022 for a 7kw system. No contact has been made by them since. We asked for our deposit to be refunded with no success.02 June 2023
Do not deal with this company
Paid deposit on 1 Nov 2022. Now it's June. Notation from them just excuses when and if you can get them to respond to messages or phone calls.asked for deposit back... haven't got it back yet21 March 2023
Disappointed
Quality Solar systems is the worst company I have ever dealt with order system in October 2022 it’s now near end of March 2023 and still waiting for panel layout to be put on my phonePanel rating: 4/5
Inverter rating: 4/5
14 December 2022
Stay away from Quality Solar Systems
The rep turned up 1hr different to appointment for quote. Gave us the sales speech. All sounded great. After signing contract and doing my own research on what we were quoted I discovered differing facts. They would deny saying things and then later say he did say it. (All communication was via email or sms). Lots of problems with the company. Original day of installation was cancelled by them. No reason given. Later I found out that they had quoted for parts they didn't have. Actual day of installation they brought a different inverter to what we had paid for. They didn't bring smart meter. Was continually lied to. I'm still having problems chasing up Roy to find out about smart meter.DO NOT deal with this company!
Inverter rating: 1/5
10 October 2022
Top Notch Service and Products
We were after absolute top quality products and hence were recommended Sunpower Panels & Enphase Micro Inverters. So far very happy and satisfied with Quality Solar System's Hobart Office with products they have installed. Highly recommend them to anyone chasing top quality products.Panel rating: 5/5
Inverter rating: 5/5
13 September 2022
Fantastic Service
Like all decisions we make in life we can only go on other peoples experiences and the good old gut feeling. After wading through a ton of information and fast Sales people I came across Quality Solar Systems.The information they provided was very informative and the choices and prices that were quoted are very competitive.
This is where I first met Mr Roy the face of the Company. This guy was a pleasure to deal with and not pushy at all. He gave me lots of choices and the freedom and space to make them without feeling pressured.
My wife and I chose the products and price that suited us and the rest of the process just seemed to flow. From installation to up and running was fantastic.
I was more than happy to recommend Quality Solar Systems to my Daughter and she had the same experience.
Give them a go. You won't be disappointed.
Ron and Jennie
Panel rating: 5/5
Inverter rating: 5/5
16 August 2022
Professional in every aspect
This was the only company which made an in-person inspection and quote. They provided comprehensive and professionally formatted evidence of all of their services and products and for the range of choices I had of products including industry-based background and reputation of all products for consideration. The entire quote experience was professional, polite, informative and on-time. The installation was on time and without any fuss. The installation team were courteous and communicative. They cleaned up after themselves and followed up with query to ensure there were no problems subsequent to installation. The company has provided all relevant information to authorities and power provider to register and organise grid connection.Inverter rating: 5/5
13 August 2022
Good service and well balanced for cost vs quality of product
We are waiting to install as we have to paint our roof first (September at the earliest due to Tassie winter temperatures). So far Quality Solar Systems have been easy to work with and provided a competitive quote with the confidence of knowing they have their own installation team. We are very happy with the service, price and quality of the product they offer so far.
Very happy with new system.
Quote was prepared by Damien who new his stuff, we were upgrading from older 1.5kw system to 6.6 k system. Quoted price was comparable with other quotes but finance arrangements were better. Decent mid range products - Jinko Neo tiger 440w panels and Sungrow 5.0 k Inverter. We had a few hiccups early on in the process with Essential Energy requiring another site inspection by the QSS installer before they would approve the installation.. This inspection revealed that our tile roof needed urgent maintenance before the new PV system was installed. Once the the repairs were completed we were ready to go. When the installers arrived they made a couple of alterations to the original panel layout plan to allow us to install a patio flyover roof over our deck. The guys were super efficient and did an excellent job on the installation. The quality of the installation was top class. They even fully checked out the solar system on our studio to ensure it was working correctly. Very happy with new system and installation. Roy was excellent to deal with and very helpful.