Pure Earth Energy - Company Review Notice Pure Earth Energy - Company Review Notice
Pure Earth Energy

Pure Earth Energy Reviews

3.6

Based on 7 ratings

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About

Pure Earth Energy's aim is to help people reduce their energy usage and assess how they use electricity on a daily basis. Energy efficient technologies are available to both the commercial and residential sectors.

People are encouraged to save money while implementing more sustainable lifestyles, which the company strives to achieve through a range of services.

Solar panels from Pure Earth Energy are constructed and installed to the highest possible standards - a number of different sizes and styles are available to meet a range of budgets. Energy audits are provided to assess the level of consumption at certain locations.

Panels, inverter, battery and EV charger brands

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Pure Earth Energy Reviews (7)

Show Most Recent reviews from All time

Average Scores

3.6/5

Value for money

3.5/5

Quality of System

3.4/5

Installation

3.6/5

Customer Service

  • 5 star 0
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1

Trouble from Start to Finish

Had nothing but trouble from Start to finish. Installation was sloppy I'm told, when I showed others photos. Second rate products, inverter carked it before the 66cGFIT ended and was going to cost too much to replace and company had gone just so no warranty. Messed around, told fibvs, delayed left right and centre. Has put me off ever owning solar again.
Inverter rating: 1/5
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Original Review on 29-11-2010:

Pure Earth Energy was the only company to visit my home to explain how and why of the system Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: N/A
Customer Service: 4/5

22 months later we asked Wayne: "Are you happy with the performance of your system so far?"

It appears to be performing well.
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Original Review on 22-07-2010:

Had to chase them up about completion date as the salesman who was great wasn't to keen on paper work and didn't take proper pictures of the switchboard so that the Gross Meter could be ordered. They had to send another representitive out to take more pictures of the switchboard. The contractor then had to ring me to find out how many wires feed into the house ie single or two phase. Within a week of this occuring the installation was complete and explained to me. I think maybe because this is a newer venture and three diferent contractors are used to complete jobs plus paperwork the time frame will reduce. In alll it took just over a month but am very happy with the final result. Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

26 months later we asked Ross: "Are you happy with the performance of your system so far?"

Yes. Had a few problems sorting out billing with my supplier as I changed providers during installation and had to put a complaint to the onbudsman. Within 2 days it had been sorted. The system is working fine and will pay for itself before my contract with Origin runs out in 2015.At the present time I am receiving 66 cents per kilowatt which will reduce when the contact finishes.
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Appreciate your help, but the installers you listed were very tardy with their response. If I hadn't acted quickly we would have missed the cutoff point. I had a sense that they were about to close it down, based on the news reports and their actions previously. Still waiting for the energy supplier to connect.
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"spend" above is AFTER RECs deducted. We experienced some roof leaks after initial installation, which were quickly fixed without any trouble. Waiting for more rain for final check on roof. System is not yet connected to the grid. Staff were helpful and returned quickly when called.
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