Platinum Solar Reviews
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Platinum Solar Reviews (9)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 2
- 4 star 2
- 3 star 2
- 2 star 2
- 1 star 1
View Timeline
15 November 2024
06 August 2024
Solar installation Inner West
Overall ok but said would be dearer than accepted quote as roof was different to what they thought from plans and needed different brackets. Also could only install 19 panels not 20 and said call it even with cost of new brackets apparently about equal to the cost of the change in brackets. It would seem that an on site visit would prevent this type of error09 July 2023
Professional and great customer service
From start to finish Platinum Solar Group we’re very professional. The quoting process was very detailed and they didn’t push preferred brands but listened to what I wanted and advised best options. The install was very professional neat and tidy with all rubbish removed. I would strongly recommend Platinum Solar Group to anyone wanting to deal with a professional outfit.Panel rating: 5/5
Inverter rating: 5/5
01 January 2020
Brillant Wormanship
Quoting was excellent value for quality, Installation was timely, quality and attitude, 1st class customer service, handled everything.07 March 2019
23 August 2016
Inverter rating: 1/5
11 February 2013
After the Sunny Roo inverter they installed failed after only a few months they refused to acknowledge the the 5yr warranty and have tried to wash their hands of it.
I have since commenced legal action to recoup the loss
On the surface they come across as a very honest and professional company
Don't be fooled, you can judge a company by their after sales service, unfortunately they have none
I definitely regret doing buisiness with this company and i believe I'm not the only one
22 July 2012
18 December 2011
After a very dificult to read contract, I was hooked with this company.
A great price and speedy installation!
After 9 (!) solar quotes I ended up choosing Platinum Solar Group for the installation of my 13.2 kW solar system with Tesla Powerwall 3.There were a couple of other close contenders, however Platinum were able to supply and install everything within a week, which was actually before the start of the battery installation rebate (which began on November 1, 2024). This is essentially what made me choose them over the others.
Platinum promptly visited my house for a site inspection and nothing was an issue for them. I told them exactly where I wanted the Powerwall and that I didn't want any cables running on the outside of the house.
The next week, 4 guys turned up in a truck and had the system installed in around 4-5 hours. Someone had forgotten to include the bird netting on their installation card, but this still wasn't an issue. The guys went out for a late lunch while someone delivered the bird netting and they returned around an hour later to install it. After another hour had passed, everything was installed and I was shown how to hook up the Powerwall to my wifi and Tesla app.
The installation is very tidy - no cables running where they shouldn't be and everything is straight and centred. Everything has been running fine for around 3 weeks since and I'm extremely happy!
I wouldn't hesitate to highly recommend Platinum Solar Group to anyone looking for a quick and easy installation at a great price!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5