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Perth Solar Force Reviews
About
We’ve Got You Covered & Always
- WA Owned, WA Run, WA Operated
- Started in 2013 and now #1 Solar Retailer in Western Australia
- Local showroom, office and warehouse in Wangara
- Over 90 full time local employees, call centre & service team
- All in-house CEC qualified electricians (no subcontractors)
- Clean Energy Council approved Solar Retailer
- Over 30,000 systems installed across Western Australia
- Wealth of experience & over 30 years combined experience
- Elite market leading products (inverters, panels, batteries & EV chargers) all with top warranties
- All installs include a 25-year workmanship warranty
- All installs are monitored and come with a 10-year savings guarantee
- Finance options available with $0 deposit
Sister Company of Geraldton Solar Force & Southwest Solar Force
Reviewers report paying: $3,698 - $8,400 for depending on hardware choice and installation difficulty ( how is this calculated? )
Panels, inverter, battery and EV charger brands
Panel brands currently installed
Panel brands previously installed
Inverter brands currently installed
Inverter brands previously installed
Battery brands previously installed
EV Charger brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Perth Solar Force Reviews (644)
Show Most Recent reviews from All time
Average Scores
4.5/5
Value for money
4.6/5
Quality of System
4.7/5
Installation
4.7/5
Customer Service
- 5 star 287
- 4 star 319
- 3 star 34
- 2 star 4
- 1 star 0
View Timeline
09 October 2024
08 October 2024
Good service and quick installation
The sale rep was good, always happy to answer my questions.The installation was quick and good.
09 September 2024
Pre-Installation Review
Deposit paid, installation to be conducted 4 - 8 weeks after moving in dateAttentive sales person
Fair (not the cheapest) pricing
Use of in-house installers
Good google reviews
09 August 2024
Very happy with our system
Great service, installation and competitive prices on the quality products06 August 2024
Great local installer
Couldn't be happier with our new solar system. From the meeting to install was incredibly quick with minimal hassle. Highly recommend.29 July 2024
Original Review on 03-10-2023:
Happy so Far
Prompt quotes and amendments, very amenable to changes after first quote accepted. Arranged all matters re connection to grid and production monitoring. Minor delay in installation possibly due to long travel time. Technicians polite and efficient.10 months later we asked Annique: "Are you happy with the performance of your system so far?"
Yes absolutely27 July 2024
Fantastic company to deal with
From the salesman coming out to quote, installation, after sales service as part was missing and they needed to come and fit it. Then the wi-fi needed boosting from the inverter to the box and they will supply and fit the booster for us at extra cost but we could have purchased it ourselves and they fit free of charge. We have an appointment for Wednesday 31st to have the booster fitted. The company has been exceptional in their after sales service.24 June 2024
Good installer that continues to support their products
My system was installed back in Jan 2023 so I'm writing this review a while after the installation was completed. The initial quote and site survey were well organised and the team came prepared on the day of installation. I had limited space to install the system and had drawn up some plans, and the end result the team delivered was just what I had aimed for. There have been a couple of issues since with a failed wifi module and DC breaker, but Perth Solar Force replaced them promptly under warranty with no hassles. Everything has been running smoothly since so I'm happy to recommend them as the company has shown continued support for their systems.Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5
11 June 2024
Great overall experience
I had a single phase 6kw solar system on my three phase house that i bought a couple years back. (don't know why it was the case, but that was what the previous owners had.) Especially after buying my first EV and spending most of my time out of my home during the day i decided to upgrade my system and get some batteries. Tom was the sales consultant and offered me plenty of options as well as recommending the best course of action based on what i was trying to do.with all the options i was presented, I ended up going with a SAJ 10kw 3 phase system with 25kwh of SAJ batteries as well. once i approved the quote the staff where quick to get my upgrade organized and approved for install.
Though the Staff allowed for Two days for the upgrade/install of the new system. the team installing it managed to smash it out all in one day. The Team always kept me informed. explaining the processes at the start and asking me any questions they had along the way. once installed and they had registered the system. They showed me how to use the app and ran me through all the information i needed to know. they also assured me that at the end of the day, If their was any problems i could contact them for help and would either fix the issue remotely or send out someone out.
Perth Solar force were a excellent company to deal with and I would happily recommend the whole team to anyone who asked,
Battery rating: 5/5
EV Charger rating: 5/5
29 May 2024
Couldn't be better
Sales/quoting process was detailed an accessible. Not pushyInstallation went smoothly. Team was tidy, punctual and informative
Customer service has been outstanding thus far.
25 May 2024
Original Review on 30-07-2023:
Professional not pushy
Found the salesman was very down to earth and not pushy. He answered all our questions. We were convinced by the company’s promise of after sales service.Seems good value for money although I suppose only time will tell.
The installers were very polite, there was an issue with the weather and one panel shattering but they returned the following week to finish the installation.
10 months later we asked Malcolm: "Are you happy with the performance of your system so far?"
Yeah23 May 2024
Amazing sales, service , information and installation I totally recommend Perth Solar Force yo everyone!
Sales was excellent and informativeInstallation quick and efficient
Josh the electrician carefully explained the process and set up the system ready to go
Inverter rating: 5/5
15 May 2024
Fantastic installation and service. Thankyou to Luke thevsupervisekectricisn
I was just extremely impressed with Tom Ransome the sales person and the installer -Luke -electrician and supervisor. The team worked well and were very respectful. Thankyou Perth Solar Force07 May 2024
An incentive was offered by Perth Solar Force for this review. Learn more here.
Satisfied Customer, and fantastic team
- sales /quoting process, as we expected, honest and delivered promptly- installation went smoothly, live the place tidy and punctual.
- the customer service is fantastic, explain the function's of the grid after the installation.
25 April 2024
Smooth installation, no mess no fuss.
Not the cheapest nor most expensive but certainly easy to comprehend and attentive to detail.Took into account my needs and the aesthetic requirements as well as practical needs of the installation.
There was an inevitable lag between placing the order and installation - good suppliers are busy, I get that - but on the day the friendly team arrived early and had the system up and running and producing power by 3pm. Very happy with their service and would recommend them to anyone looking for a solar system or Tesla charger. Looking forward to them returning to install my battery once we are both satisfied that the system supports it.
Panel rating: 4/5
Inverter rating: 5/5
23 April 2024
Perth Solar Force
The company from start of the sales and process right through installation was very professional and organised including doing the grid connection and connecting us with the app on our phone and ipad.We would not hesitate to recommend this company at all.Panel rating: 5/5
Inverter rating: 5/5
09 April 2024
Original Review on 13-06-2023:
Solar Panels installation
Excellent company to deal with. Communication and arrival times very good.Perth Solar Force organised the grid connection.
Highly recommended.
10 months later we asked Ian: "Are you happy with the performance of your system so far?"
Yes the system has performed up to expectations.08 April 2024
Top Class Installer
We are very happy with the service we received. So fast and efficient and a very quick response all round. From the first day with the consultant who was very informative and enthusiastic to having the solar installed was inside three weeks. Western Power changed our meter box within the 11 days we were quoted by Perth Solar Force. The team were on time to the minute when they came to install and were very tidy and polite. We could not be happier. Would definitely recommend them.
17 March 2024
Original Review on 19-05-2023:
Perth Solar Force
Middle of the range for price, non pushy sales, high quality installation and fast installation.Only potential thing to pick is that the whole STC thing was explained fully to us, a third party dealer is involved.
10 months later we asked Jarrod: "Are you happy with the performance of your system so far?"
System overall performs as it should, as per my updated original review, the rooftop install was very rough, including the cutting of a sewerage vent without permission. I have given two stars for the install as the inverter install was atleast neat, as was the job inside the meter box. I do not recommend the company to people. For the roughness on the roof, it should have been much cheaper.13 March 2024
Dianella solar
Sales rep & quoting process was good, quick & included useful information.Installation was quick - but they left before we could return home, so had no handover.
Everything was organised, customer service is good.
11 March 2024
Trouble Free Experience
Comprehensive quote options provided. Installation was troublefree . They turned up on time and everything looks good. Very helpful with grid installation. No negatives to report.Inverter rating: 4/5
21 February 2024
Original Review on 27-04-2023:
Perth Solar Force Review
Salesman (Neville) came to our home and explained Solar systems in detail. He spent at least an hour with us. No pressure to sign up, left us to think about options. Kept us informed along the way.Installers arrived on time, explained changes to plan due to roof complexities, did a tidy and thorough job, and explained how to use the system before leaving.
10 months later we asked Simon: "Are you happy with the performance of your system so far?"
Yes, the system has performed to my expectations, with the slight exception that a shadow on two panels drops one string output more quickly that I would have liked in the afternoons. Perth Solar Force have been very helpful, analysing performance data, and recommending a solution.31 January 2024
Original Review on 30-03-2023:
I recommend Perth Solar Force
Perth Solar Force were professional from sales to installation and connection.10 months later we asked Peter: "Are you happy with the performance of your system so far?"
Yes, but I have some shading issues that I need to deal with to get closer to 100% efficiency.18 January 2024
Original Review on 20-03-2023:
I Highly Recommend Perth Solar Force
Perth Solar Force recommended and quoted on a system that was suitable for my needs. They didn't try to sell me anything I didn't really need and made the whole process very simple and easy to understand.Installation went very smoothly and the system has been running perfectly since. Highly recommended.
10 months later we asked Daniel: "Are you happy with the performance of your system so far?"
12 months after installation and everything has been running perfectly. I highly recommend Perth Solar Force.17 January 2024
Great service, very professional
Very professional from the visit of sales person, through the office follow-up, to the actual installation: including good technical advice. A very good, easy experience.Panel rating: 4/5
Inverter rating: 4/5
09 January 2024
Perth Solar Force review
Sales Process - I wanted the panels installed on the patio and carport but was aware the structures might not be suitable for the panel installation, however the quote proceeded with the installation on said structures.Installation - The boys arrived on time and were well mannered. After an inspection of the patio and carport they decided the panels would not fit on the patio and carport, as the sales person's plan indicated. Fortunately my workshop roof area was sufficient to accommodate all the panels and with 3 phase 20 amp wire connected to the main distribution board the panels and inverter were installed on the workshop.
Customer Service - Everything was organised
29 December 2023
Knowledgeable staff throughout all the different aspects of a Solar Business
Sales, Admin and installers all showed their expertise in the Solar industry.Removal of the older Solar system and installation of the new system was well planned and completed in a reasonable time frame.
We now have a new Solar and battery system that is of good quality and meets our expectations.
The installers gave us a run down of the system and advised, if we have any questions or problems we can contact their company for assistance.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
13 December 2023
Seamless process from sales pitch to completion.
Salesman very nice to deal with. Installation team friendly and considerate.Inverter rating: 5/5
10 December 2023
Original Review on 08-02-2023:
Efficiency from start to finish
Perth Solar Force were efficient from the start to finish.They were the only quoter to send someone to the house and he provided full details and explained all aspects. This was done within days of contact from Solar Quotes.
They were not the cheapest quote but we felt comfortable with them and it was the best system for us plus an in-house installation team.
The installation was prompt given Xmas and New Year period. The team arrived on time and communicated throughout the day with the issues as they arose. (Complicated roof & damaged consumption meter) All done in the day, work was very neat and tidy and system working beautifully.
Consumption meter arranged for following day.
All in all very happy we chose Perth Solar Force.
10 months later we asked Graham : "Are you happy with the performance of your system so far?"
No issues with our system todate. Very happy with how it is performing.05 December 2023
Seamless
Great process from obtaining the quotes through to installation. Staff all very friendly, polite and great communication.30 November 2023
Perth Solar Force
Sales quoting process was straightforward and informative. Quote was given promptly.Installation by Jack and Harry was efficient. They were willing to answer questions and explain clearly how the system operated. They cleaned up afterward the job was completed. They were also punctual.
Customer service excellent. An electrician was sent around next day to check the system was working properly after a request was made by me. They organised the grid connection after installation.
27 November 2023
Great service once again
Five stars again!Perth Solar Force installed our rooftop solar three years ago and more recently installed batterie, a new inverter and an (externally supplied) charging system of our new EV.
A few weeks ago the charger developed a fault. PSF came out immediately, diagnosed the fault, and liaised on our behalf with the supplier to replace the unit under warranty. They ten came back last week and installed the new unit and arranged for the cost to be covered by the supplier.
All round, simply excellent customer service.
11 November 2023
Overall good experience
Great sales/quoting process.Installation was very polite and prompt, generally tidy (some littering on the roof - not of concern), and some minor damage to gutters that would have been nice to have been told about rather than me finding out by myself.
12 October 2023
Good service not pushy.
Sales man was not pushing me to go bigger, gave me good advice on the best unit for someone in my position. Service men were very good and helpful, punctual, polite, looked professional well organised they had already got the information required which made it easy for me.22 September 2023
Original Review on 24-11-2022:
A great contactable sales person with lots of solar knowledge
Knowledgable sales person. Prompt quote and replies to questions. Installation personnel, friendly enough. Although installers didn't square roof brackets to frames. It just didn't look right to me .... am I over fussy? System works. All paperwork and grid connection arranged by installer.10 months later we asked Hans: "Are you happy with the performance of your system so far?"
Yes, electricity bills appear to be lower.19 September 2023
Original Review on 23-11-2022:
Painless process
There are so many options for panels and inverters it can do your head in - and most offer the same or similar options.The sales process from PSF was clean and simple - good communication, prompt arrival, no "bull" approach or up-selling.
Installation was on time and went very efficiently. Team leader was very accommodating and helpful.
Grid connection was immediate - basically everything just happened.
10 months later we asked Chris : "Are you happy with the performance of your system so far?"
I have been surprised as to the variability of power generation between summer and winter.The system is a strong power generator for most of the year - limited to around 40 kwh per day during the longer days days over summer (over 1,200kwh each month) but as low as under 5kwh per day (as low as 440kwh a month during winter) in the worst days of winter. Fortunately Perth doesn't have too many of the heavily clouded days.
Overall, very pleased with the decision to install solar (PV) and have no complaints with the hardware selected.
02 September 2023
Thank God for solar!
John was great to deal with throughout the quote process, very knowledgeable and transparent about what we required. He was also very helpful with providing further quotes so that we could find a system that met our budget.The installers were on time, polite and hard working. Unfortunately Mother Nature had other plans and they had to delay completion of the job due to rain.
The office contacted us the next day to have the job completed but we were not home. They were able to attend to complete the job a week later and we have not been disappointed.
Everything was organised and connected ready to go with no stress.
It is still early days but so far so good.
28 July 2023
All In House a Win
We are very happy with our choice of solar. Spending time on Solar Quotes first really helped understand what we were looking for and what to ask.We were scared off from solar a few years back after getting the run around from a lot of cowboys and not knowing who to trust.
We had 3 quotes from Solar Quotes and one from another provider and went with Perth Solar Force. Great sales consultant in Kevin. Explained everything with no BS great follow up when I had more questions after our consult. Price was in the middle, but I was sold on service, the after sales support, and the fact that everything was in house. Big team of employees with sales, installation and support all looked after by employees in house.
Dealing with team in the office to schedule installation and payment was super easy, flexible and friendly.
Can’t fault Matt and the installation team. Efficient, thorough and friendly. Not a scrap of anything left onsite.
Great little app to track what we’re generating.
Such a great experience and so glad that we found Solar quotes which led us to Perth Solar Force. Looking forward to my next power bill!
Inverter rating: 5/5
26 July 2023
Such a Good Experience from Start to Finish
Every step of the way was easy and seamless, from the sales people who explained everything well and answered our questions, the office staff who were friendly and efficient and the installation team who were extremely tidy, efficient and did a great job. I highly recommend Perth Solar, they just gave me a feeling of comfort and that I was in the right hands.02 July 2023
Original Review on 04-09-2022:
Great experience
The whole process of getting a quote to installation has been very smooth. We have had the system for a few days now so yet to see how our hills change. Perth Solar Force were fantastic to deal with.10 months later we asked Kathleen: "Are you happy with the performance of your system so far?"
It’s been better than we expected! We haven’t had a bill over $300 in more than a year. We are two adults and a child in the house with one adult WFH full time. We used to get bills around $500- $700 but now half that which is great!20 June 2023
Brilliant service from end to end, cannot fault.
Like many here, I did a fair amount of research into both the various products and installers. I had undertaken a detailed review of my usage to determine the optimal panel, inverter and battery combination - this was also done to provide guidance and an equal/common system for all installers to quote so I could determine the best value for money. The added complexity was the inclusion of a Zappi EV charger was to make best use of excess solar rather than sending back into the grid for a pitiful return.I approached five different installers for quotes. Three never bothered meeting in person and were quite happy to trash-talk the competition. I also felt they were just 'suits' and pushy sales people. The other two met in person and were very learned (being either an electrical engineer or electrician). Perth Solar Force (PSF) took the time to understand my requirements and desired outcomes of the whole system. Over the course of two months we negotiated back and forth over the system technicals but never once I feel pushed to make a decision. The salesperson was polite, sought specialist advice as required, and was willing to not just quote the system I wanted but also provided alternate options. In the end I went with my original configuration and we were able to maximise the panels to suit the hybrid inverter (originally proposed 7 kW but opted for 9.13 kW).
Following quote acceptance, I was kept updated on Western Power's application (took longer due to the battery). A detailed pre-installation inspection was conducted and the PSF team advised of certain challenges and options for ducting; involving me in the process and decision making.
The actual installation was a breeze. The lead electrician was on site the whole time and took time to thoroughly explain each step over the 1.5 day installation, including system operation at handover. All works were done incredibly neatly with virtually no trace left of rubbish left behind. The other electricians were very professional, prompt and a pleasure to have at my home.
The EV charger was installed on a separate day due to availability of parts.
Throughout the entire process, the customer service at PSF was flawless. Everything from sales to technical/electricians, to accounts and admin - all staff were very polite and professional.
The system's performance over the past two months has met or exceeded my expectations in terms of efficiency. In the two months since installation, the solar/battery has resulted in my home being ~88% self-sufficient which, considering some colder/cloudy days in June, I expect to only improve in spring/summer. Of the 1.2 MWh generated so far, I have self-consumed just over half with the remainder fed back to the grid but am looking forward to utilising this excess once my EV once it arrives (free 'fuel').
Would not hesitate to recommend PSF - and already have to work, family and friends.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
05 June 2023
Thank you very happy
Great service could not hope for better.Thanks Perth solar force
Inverter rating: 5/5
01 June 2023
Excellent service
Salesperson was thorough taking time to answer all questions and provide clear information.Installers were on time, polite and respectful. They left the premises clean. System was explained.
As system only just installed cannot truely comment on system quality at this time
31 May 2023
Installation
All of the potential suppliers were polite, punctual and helpful, and I'm sure all of them would have provided a good service. Our chosen installer originally scheduled our installation about 8 weeks after we accepted their quote, but actually came within 3 weeks because they got a cancellation. As it happened the weather was awful when they turned up and they were unable to proceed on that day, but they came a couple of days later and did the whole job. Everything proceeded well, and my place was left clean and tidy apart from a couple of tiny bits of insulation that I found later.03 May 2023
Great Installers
Sales Quote was Great , every think works out what was said.Inverter rating: 5/5
02 May 2023
100% All Round
The sales/quoting process was honest and competitive.The installation was fuss free, Polite, tidy and punctual.
Customer service had some challenges in relation to inverter software setup. The default settings did not match Australian Standards (as the SMA inverter is from Europe) but they fixed it 100% and reset the defaults.
I have recommended SolarForce to a few friends that have had the same positive experience that I have dad.
Panel rating: 5/5
Inverter rating: 5/5
09 April 2023
Original Review on 27-04-2022:
Highly Recommended
The entire process with Solar Force was professional on their part and easy for me.Glen turned up on time, answered every question, was honest about the expected returns from the system and the new rules around solar.
The back office crew were efficient and helpful, as there are a few forms etc to fill in and preparations to make for the install.
The install team were punctual, tidy and polite, and made sure everything was spot on before they left and that I knew how to work the app.
Solar Force wasn't the cheapest quote I received, but their main selling point for me was that they have been around for many years and all the feedback indicated that on the rare occasion something goes wrong with a system, they will come and fix it with minimal hassle.
12 months later we asked John: "Are you happy with the performance of your system so far?"
Yes, between the Goodwe inverter app and Synergy use/feed in data the system is meeting all my expectations.
06 March 2023
Informative sales person
sales person visited the home which was good. He didn't try and push us to a bigger system01 March 2023
Original Review on 05-05-2022:
Professional
Solar force was only company to contact me. Their interactions with me was as what I expect from a good company which was refreshing these days. Installation was top class by the crew that came out. My one down size in service is because I received a unidentified TEXT message to sign a stc form? On opening the form there was NO identifier on there that told me this was Solar Force which is the only identity I have been dealing with? I had to call Solar force and request if it was from them that they needed to send the form to me again so I could verify this was no scam. That was a step that detracted from an otherwise good experience.10 months later we asked Henry: "Are you happy with the performance of your system so far?"
Above and beyond very happyCustomer service is spot on with no problems ! Great
21 February 2023
Original Review on 27-04-2022:
Very knowledgeable salesperson and excellent installers
1) The sales/quoting process was very efficient and in line with what I asked for.2) The installers were exactly on time, efficient and polite and there were no problems at all during the whole installation process.
3) I had an existing 5 kw solar system with a single phase grid connection. The new system has a 3 phase grid connection and also in-house consumption metering. There was no problem at all, the installing company organised everything and I had nothing to do with the whole process.
10 months later we asked Marco: "Are you happy with the performance of your system so far?"
Yes, I have not experienced any trouble with the system so far - touch wood !
Top Notch
Of the three quotes only Kevin from Solar Force immediately made an appointment for an onsite quote. He was great, super professional. The installers were punctual, polite, friendly, and answered all of my questions Very happy with the procedure from beginning to end with emails informing what the procedures were. A few weeks before install we were offered a panel upgrade worth $500 at virtually no extra cost ($15), so we got newer panels with the same generating power, with one less panel needed. A very minor issue was some post install confusing email communication, it was so minor just requiring me to call the office and ask a question about the STI transfer, easily sorted, and further communication to verify I was sorted, a text this morning advised me that was an ongoing issue with the installation and it be sorted within a few days, just expect another text/email, and the APP is showing excellent performance, overall its a 99.9% rating.