Penrith Solar Centre Reviews
About
- SunWiz Most Popular Installer
- SunWiz #1 Rated Installer In Australia
- EUPD Research Top Brand Installer
- Legendary Status Solar Quotes Installer
- Enphase Installer Of The Year (2021, 2022, 2023)
Reviewers report paying: $12,000 - $16,100 for depending on hardware choice and installation difficulty ( how is this calculated? )
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Penrith Solar Centre Reviews (567)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 396
- 4 star 166
- 3 star 4
- 2 star 1
- 1 star 0
View Timeline
02 November 2024
27 October 2024
Amazing service and installation
Quoting was simple. Some additional electrical work was required to be done prior to solar installation. My electrician even commented on how good this solar company is so that was a good sign.Install was punctual and professional
Customer service is top notch
Inverter rating: 5/5
09 October 2024
Flawless installation experience.
The whole team at Penrith Solar Centre were wonderful, from our exploratory conversations at the start, through to the installation itself, and finally the post-installation handover. We were kept informed at every stage. Work on the roof was completed professionally and in a timely fashion. The on-site electricians and back-office took care of the paperwork. We are now generating electricity for our own use and the grid, monitored with a handy app. All as intended.Panel rating: 5/5
Inverter rating: 5/5
18 September 2024
Penrith Solar
Found Penrith Solar Centre to be outstanding, punctual and very professional. Their quote process was so easy and Joel was so informative and his product knowledge was outstanding, and they help with contacting our energy providerPanel rating: 4/5
Inverter rating: 5/5
16 September 2024
professional and thorough
On timeProfessional. Answered all my questions. System worked after install. Commissioning was fast. They cleaned up afterwards and left no trash
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
09 August 2024
Great service
Their customer service was very supportive through the whole process. They addressed all my concerns through out the process. They even price matched a more competitive quote for the same system.Battery rating: 5/5
07 August 2024
Very pleasant and knowledgeable sales representative, installers were very professional and efficient.
Penrith Solar Centre was a delight to deal with, from the first contact everything went smoothy. The sales representative, installers all arrived on time as arranged. All connections with the grid company was arranged by the installer so there was nothing for me to do. A very professional company who I would recommend to anyone thinking of having solar installed.28 July 2024
Great service, Fast Installation and competitive pricing
The team at Penrith Solar were honest and provided a competitive quote and installation within 5 days. Their workmanship was perfect and cleaned up after the installation.Battery rating: 5/5
26 July 2024
Original Review on 29-09-2023:
Hassle Free Installation
I was extremely happy with the quoting process. Ii was clear to me as to what was going to be installed. The installation went like clockwork with no delays. The installers were very polite and cleaned up once the job was done. A brief explanation was given as to what got installed and how it things in the meter box were affected. I previously had solar panels installed a couple of years ago and this time I only had batteries installed. Grid connection was already available.10 months later we asked Uwe: "Are you happy with the performance of your system so far?"
I have only had the batteries less than 1 year so I won't really know until the 12 months is up.23 July 2024
Great service all round from the quote, inspection , installation and also answering question POST install.
Great service all round from the quote, covered all the usual items i was expecting, with current aerial photos etc.inspection seveal days before the install, covered off requestements
, installation very tidy and clean install. On time completed the work in the time quoted, very polite, nothing was a problem
Customer service,
answering question POST install, (wife had a minor issue after the install, but wasn't related to the work done. Grid connection all good, and insurance papers also organised before the work started.
22 July 2024
Professional Servicw
The sales person was very knowledgeable, listened to our needs, was responsive, offered quality suggestions and provided a system that was fit for purpose. On installation day, they arrived on-time, efficient team, met milestones as stated and walked through the components at handover.Overall an really great experience with Penrith Solar and would highly recommend
19 July 2024
Seamless installation process, installed the next business day after signing contract
I was really impressed with Penrith Solar and am really happy with our system, the only downside was it took 6 weeks to get our account setup for the Enphase app, I had to follow up with them several times, but aside from that I am really happy with the system.Panel rating: 5/5
Inverter rating: 5/5
19 July 2024
A solar company committed to excellence.
Every aspect of the quote process, installation and commissioning was superb. They did a site visit prior to quoting, which I believe is very important. The estimate of solar power generated was more accurate than other companies due to their sophisticated modelling. The installers were efficient and polite. They removed my redundant pool heating spaghetti and cleaned the gutters without extra charge. Their electrician gave me clear instructions on how to use the system and I was making solar power on day 1.Highly recommended.
Panel rating: 5/5
Inverter rating: 5/5
14 July 2024
Penrith awesonme
These guys were awesome they had to make a few changes due to my roof not allowing them to proceed as planned. They let me know the changes and discussed the changes and the best way forward. Showing the benefits of different options.Quick efficient and quality outcome
06 July 2024
Penrith solar centre
Very happy with Penrith solar centre, Shaun the salesman couldn't do enough to answer questions including shooting us a vidio to show us how the installation would go and Joel,Wade,Brad and Coby did a great job on the installation,thumbs upInverter rating: 5/5
29 June 2024
Exceptional Service
I recently had the pleasure of working with Penrith Solar Centre for the installation of a solar energy system at our home, and I couldn't be happier with the service and results! From the initial consultation to the final installation, the entire process was seamless and professional.The team at Penrith Solar Centre was incredibly knowledgeable and provided clear, concise information that helped me understand the benefits and specifics of my new solar system. Their expertise and attention to detail ensured that I got the best setup for my needs.
The installation itself was flawless. The crew arrived on time, were courteous, and worked efficiently. They took great care in ensuring that everything was installed correctly and safely. The quality of their workmanship is evident, and the system has been performing perfectly since day one.
What impressed me most was their commitment to customer satisfaction. They answered all my questions, provided valuable insights on optimizing my system's performance, and followed up to ensure everything was working as expected.
Thanks to Penrith Solar Centre, I'm now enjoying the benefits of clean, renewable energy and significant savings on my electricity bills. I highly recommend their services to anyone considering solar energy solutions. Their professionalism, expertise, and outstanding customer service make them the best choice in the industry!
18 June 2024
Very professional service from the sales person thru to the installers
The sales/quoting process was very good. provided diagram of the proposed placing of the panels. Visited the property and made an inspection.The installation was spot on arrived on time, very professional & tidy
The customer service was also very good. organized grid connection explained how the application works
Overall it was a very positive experience and would not hesitate to recommend Penrith Solar.
10 June 2024
Great system, smooth install. Good customer service
Great customer service. Install was smooth. Communication was great. So far working as expectedPanel rating: 5/5
Inverter rating: 5/5
01 June 2024
Very good service and installation
Sales process was good although the system is a little pricey in comparison to standard string inverter. However it is good quality and installers were very efficient. They have a good financing option, making the sales process a lot easier.One thing I’m still waiting to be resolved is my export limit adjustment, as the application done by the company had a mistake and I was assigned the 1 phase 5 kw limit export instead of the 3 phase 10-15kw. They fixed the application and I hope that this should be resolved in the next few weeks. I will update my review when this is sorted.
Inverter rating: 3/5
13 May 2024
Knowledgeable and Friendly
Our whole experience from sales to installation has been very good. The salesman, Sean, was very knowledgeable and able to answer questions throughly and with ease.The installation team (Aaron, Patrick, Oliver, Mark) were great on the day. They did a quiet and clean job. They were able to easily troubleshoot and fix issues such as a foxtel dish that was blocking a panel.
The system and interface is user friendly.
A big thanks to the knowledgeable and helpful staff at Penrith Solar Centre.
26 April 2024
Great installer to have on board when an emergency hit!
I couldn't have been happier with Penrith Solar Centre (PSC) throughout the sales, quote and installation process. It was what I expected from a top quality service provider.They lived up to their excellent reputation which became even more apparent when an unexpected event took place a few days after our new solar system was installed and running smoothly.A large gum tree on our street fell onto the power lines and the subsequent high voltage power surge into our house caused the switchboard to explode and significant damage other electrical appliances. Unfortunately this also included our brand new Enphase IQ control unit.
It took 5-6 weeks to get everything repaired and running properly again - not just the solar and there was no hold up due to PSC, but throughout they were always available, supportive and responsive. I can't thank them enough and it goes to show it might cost a bit more for the best quality, but at times like this it was worth every cent.
Well done to all the PSC team.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
20 April 2024
Penrith solar highly recommended
The sales process was easy and they kept in contact by email and phoneThe installers turned up on time and worked hard all day to get the system up and running
Penrith Solar were great in sending us clear information about our system and next steps in regards to our energy provider The info was easy to follow and we feel confident we understand the system
Inverter rating: 5/5
Battery rating: 5/5
12 April 2024
Fantastic
We got Trina solar panels with emphases. The sales process was good and no pushy sales.The installation went smoothly. Even with the windy weather. The installers were hard working, turned up on time, gave us regular updates and were very clean and tidy.
Installation in Newcastle was not a problem for them.
All the paperwork was done by penrith solar.
The staff were amazing to deal with at all levels.
They were more than willing to answer questions after installation.
I cannot recommend them highly enough.
15 March 2024
Inverter rating: 5/5
10 March 2024
Professional and no BS
Penrith Solar gladly traveled to Kensington to complete the job. Aaron and his team demonstrated a high level of professionalism and efficiency. Notably, they went the extra mile to realign the battery mounting after noticing it wasn't flush. The cleanup afterward was greatly appreciated. I have confidence in their commitment to honoring the warranty and addressing any unforeseen issues in the future. Overall, I am highly satisfied with the job they've done.07 March 2024
Solar install
Penrith solar were excellent from sales to install to handoverPenrith solar organised smart metre install with connection to grid
Overall Penrith solar were polite ,tidy and punctual.would highly recommend them .
Now we just need to pay it off ( we do this through Nectr )
07 March 2024
Fantastic team of installers!
The quoting process is quite exhausting (I like to read everything and tend to ask lots of questions) but is definitely worthwhile taking the time to do. I inadvertently contacted 3Quotes before SolarQuotes, so had to endure additional phone calls from unsuitable companies - SolarQuotes is far superior for this process.It was a very close decision between Penrith Solar and 1Komma5, who actually brought out an installer with their salesman for the site inspection - he was able to answer more of my questions than the salesman.
The installers did a great job on a very hot day - punctual, efficient, and helpful in answering more questions. There were a few gliches we needed to work out between where the salesman had said panels could go and where they could actually be placed (i.e. not too close to guttering), but Jai was fantastic in resolving that in consultation with me on the morning of the installation. He couldn't have been more accommodating, and was able to place the additional panels on my preferred western-facing roof despite having to work around more obstacles on that side.
04 March 2024
Highly recommended
Charlie was great to deal with, he created a plan but still took my feedback on board and changed to suit. Mitch and his team installed to system over 2 days because of rain stoppages, but were very neat and tidy and tedious with their work.I particularly liked the black panel racking which matched my dark roof colour.
Inverter rating: 4/5
26 February 2024
Original Review on 25-03-2023:
Professional Solar Installation Company
Initial conversations/Quotes with Jake, Joshua & Ellie from accounts were very pleasant & professional.They answered all my queries on the Enphase Micro Inverter System & provided comprehensive documentation.
Joshua did a site visit prior to installation to confirm all was good.
The installation team led by Darcy Matt Isaac & George did a fantastic install & replaced roof tiles as required.
They returned two days later to make final adjustments proposed by Tech Steve to the Envoy module due to poor weather.
All work was on time & punctual.
They organised grid connection within 16 days.
I would highly recommend Penrith Solar Centre to anyone wanting a professional competitive solar install.
Regards,
Gary & Mollie Richmond
11 months later we asked Gary: "Are you happy with the performance of your system so far?"
Beyond expectations. All energy provider invoices statements are in credit.11 February 2024
Great, hassle free service
Great customer service, fast to respond to any questions and very good at keeping me informed of the process. Installation was quick and hassle free.10 February 2024
Professional
Quote was very detailed, we arranged for a sales person to visit and go over any queries we had. We signed on this visit and follow up from the company was prompt and efficient. They kept us informed of progress and installation was earlier than expected. They arranged grid connection which should be completed within 10 business days of installation. Overall, it went like clockwork.01 February 2024
Original Review on 06-04-2023:
Very professional Company
The process was very smooth. The quote was professional and clear to understand. They were happy to answer any questions or concerns i had. The installers arrived on time on day of installation.The installation was done by the end of the day, all mess was cleaned up and checked before they left.
No complaints from me.
10 months later we asked Dianne: "Are you happy with the performance of your system so far?"
The system has definately performed to my satisfaction.23 January 2024
Well informed and easy to deal with
The whole process of obtaining a quote, seeing the options and completing installation was super easy. The whole team are super friendly and answered all our questions.Really good to deal with and highly recommend them.
Panel rating: 5/5
Inverter rating: 5/5
11 January 2024
Well set up installer
The process was efficient and was done on time and in a quick turn around despite the Christmas rush.26 December 2023
Original Review on 27-02-2023:
Penrith Solar Centre did a great job
Very helpful with all the questions during the presales stage.Install date set after deposit payment, and then luckily brought forward nearly two weeks.
The work was finished by lunchtime (single storey house)! And that included going back to the shop to get another panel after working out we could fit one more on the roof.
Mains power was only out for ~15-30min.
Set up was quick, and access to the app came within a few days.
Still waiting on the electricity provider to come and swap the meters for a smart meter. I wish they were as efficient as Penrith Solar Centre.
10 months later we asked Richard: "Are you happy with the performance of your system so far?"
Definitely! Glad we followed the advice to put as many panels as would usefully fit. Over the 11 months since installation, it has generated 13.3MWh!The Enphase web-based data (and app) continue to provide easily accessible information.
05 December 2023
Phils install
I did like that quality control. Each person knew their job and performed very well and happy to do business with this company. Thank youPanel rating: 5/5
Inverter rating: 5/5
14 November 2023
Fabulous experience with Penrith Solar Centre
This is a review of a battery installation not a system.Today I finally got a battery to go with my solar panels, I’ve been waiting 10 years so it was a red letter day. I chose Penrith Solar Centre because of the strength of their reviews and their reputation. They were also very competitive on price which was reflected in the long waiting list, but I was happy to wait for a quality installation. It was 7 weeks after first contact that I got my PW2 and that was a month early due to someone else baling out. A couple of companies could have done an install a week after my enquiry but I thought it was better to go with the guys who were very busy, even if had to wait a fair bit longer.
Darcy, Joel, George and Cooper turned up in this massive purple truck just after 7 am and got right into it. My installation had a couple of hiccups they had to sort through but they worked it out without any dramas. They worked hard to not use any conduit on the outside of the building, except a short stretch that was unavoidable. Darcy kept checking with me to make they were doing what I wanted and at the end he and Joel came up and showed me how to use the amazing Tesla app on my phone.
As well as the install team I received great support from several members of the team at home base, namely Peter Duong, Charlie Connor, Josh Armstrong, Jordan, Hana and Jory McDermott the installation manager, who answered my curly questions. I also loved the phone calls and emails keeping me in the loop and preparing me for install day. I absolutely recommend Penrith Solar Centre for anything solar.
Inverter rating: 4/5
Battery rating: 5/5
06 November 2023
Great company to deal with
PSC did a thorough site evaluation and understood what we wanted to achieve out of the system.Competitive pricing, no hidden extras and did not take any short cuts.
Installers are Professional, prompt and courteous. No mess was left behind.
They did not leave till everything was tested.
This is a company that you don't have to be nervous about getting a shoddy installation.
They only use local employees who are all certified.
Battery rating: 5/5
06 November 2023
Best known quality.
Quoting process was very informative with no surprises but do your research,waiting on installation,we have a date but don’t expect panels the next day,customer service has been fine so far apart from automated contacts from company having me think something was wrong,no problem though and I do recommend Penrith Solar for your installation.31 October 2023
PSC, the best in the business
What an incredible journey working with Penrith Solar. From the first consultation, through to the installation and handover, my experience with PSC has been exceptional. The team are the best in the business and are meticulous in all aspects. I have never seen or experienced such a hard working, clean and thorough bunch of tradies, and cannot thank them enough for the great job installing my Enphase solar and battery system. Friends, family and visitors envy how clean the install is and are kicking themselves that they didn't go through PSC. I would thoroughly recommend PSC to anyone who wants to pay a premium to have the best system with no hassles. Thank you guys, regards Russo Family.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
29 October 2023
Great experience with Penrith Solar
Had a the best experience I could’ve hoped for with Penrith Solar. Kevin was awesome - he explained everything and guided us through the entire process. The install team were equally awesome - Jai explained the entire install when he arrived and kept me updated throughout the day. All completed on time and all whilst it was raining too. Legends.Panel rating: 5/5
Inverter rating: 5/5
27 October 2023
Best customer service I've dealt with
Everything went seamlessly from start to finish, including accommodating my ridiculous time frame, everything organised for me including grid connection, the only time i had to wait longer than i thought was getting the meter changed which is the electricity company not the solar company, customer service went above and beyond to help in anyway possible, big thanks to penrith solarInverter rating: 5/5
12 October 2023
Great Company
Positive purchase/installation process.Sales very informative without being pushy.
The installation was 10/10:
- Good communication prior to install
- Installed on exact day/time promised
- Excellent installers, very efficient and left the place spotless.
Highly recommended
Inverter rating: 5/5
04 October 2023
easy good quality installation
sales person came out as soon as I asked for not only a quote online but in person - discussed all my needs and listened to what I wanted , and then very quick installation ,and team were polite and efficient - only slight delay was getting ausgrid forms then for them to be passed on to my supplier , however once connected this would then be back dated , so in the end not an issue.the ensure app is also very easy to use with daily usage including each panels output .30 September 2023
Fantastic installers and great service from the whole team at PSC
I spoke with Kevin multiple times with questions and more questions and at all times he came back to me quickly with answers, all of which stacked up.The installation team turned up on time and although the installation turned out to be a bit more tricky than expected they completed the work on the day, left the place clean and tidy and explained how to operate the equipment well before they left.
After the installation the service team got in touch and provided documentation and details of a support line I could contact if I had any issues/concerns.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
20 September 2023
Very happy with my choice to go with PSC.
After getting approx 8 different quotes I quickly discovered there was so many different systems and installers to chose from and so many decisions to make. I just wanted a battery to compliment my existing 9.9kw system and after considering cheaper options and dealing with some very persuasive solar sales people, I decided to go with a Tesla Powerwall from PSC. I found Joel to be genuine and professional and it was easy to trust him with my purchase. He also took the time to come out and look at my property before I signed up, which I found very reassuring. The service I received from the start was outstanding - and despite being a little fussy about where I wanted the Battery located, the install guys were very knowledgeable, professional and accommodating. The guys were on time, tidy and finished in good time. The guys took the time to help me download and set up the Tesla app and showed me how to use it to see my system working, battery charge levels, efficiency of my solar panels etc. I honestly love the Tesla Powerwall and I can see I’m saving money everyday. Thanks PSC for your service and professionalism. I would recommend these guys to anyone.Battery rating: 5/5
15 September 2023
Happy Customer
We received 3 good quotes from SolarQuotes but decided to go with Penrith Solar Centre has they seemed to tick all the boxes. The system was installed this week and is producing all the power as promised. The installation team was great.Happy Customer
Panel rating: 5/5
Inverter rating: 5/5
13 September 2023
Penrtih Solar had the lowest quote and were very efficient
On time, on budget, all good, helpful support over the phone.Battery rating: 5/5
08 September 2023
Quality and neat install
very happy with the install by Penrith Solar Centre.One of the earlier installs of the enphase IQ8 microinverters.
Enphase system is fantastic. Producing lots of power and the enphase app is great and showing generation and consumption.
Great sales, install and support from Penrith Solar Centre.
Was a very neat install. Did not shortcut on how it was installed.
No tiles on the roof broken either.
Would definitely recommend to others.
A little premium for the product and install but for me, worth the long term value in comparison with others.
Panel rating: 5/5
Inverter rating: 5/5
05 September 2023
Fantastic installer
Mark Lancaster explained all the details and the quoting process about the solar system and I’m very happy. The day of the installation they’re on time, done good job and they cleaned and take all the rubbish. They also notified my electric provider about the installation. Penrith Solar viva..,
Professional from the start to finish
From quote to installation Penrith Solar we’re consummate professionals with fantastic communication and advice delivering on their promise