Pearmans Beta Group Pty Ltd - Company Review Notice Pearmans Beta Group Pty Ltd - Company Review Notice
Pearmans Beta Group Pty Ltd

Pearmans Beta Group Pty Ltd Reviews

4.6

Based on 7 ratings

About

The Company Pearmans Beta Group Pty Ltd ACN 637 791 765 was deregistered on 15/09/2022  

Panels, inverter, battery and EV charger brands

Panel brands currently installed

Panel brands previously installed

Battery brands currently installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Pearmans Beta Group Pty Ltd Reviews (7)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.7/5

Quality of System

5.0/5

Installation

3.9/5

Customer Service

  • 5 star 2
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Good Service

Good salesman. Very straight and good price. Installation was done within 5 days. Installers efficient, friendly and clean. Job was completed and connected same day. New meter installed at the same time. Even though we have not had good weather the system seems to be working effectively. Very happy with the service provided and with your recommendations. Thank you Alan Lamb.
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Original Review on 16-11-2020:

What an experience!!

Customer service at the beginning was top notch but quickly descended into unprofessionism once the contact was signed.
Installation was to be done in one day but turned into over 3 days, the crew were polite but messy leaving all the wrapping etc Filling both my bins with all the rubbish .
The tech that helped setup the internet service to the inverter was awesome.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 2/5

8 months later we asked Jeff: "Are you happy with the performance of your system so far?"

The system is performing very well currently.
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Original Review on 09-11-2020:

Easy process, Hassle free

Punctual, Easy through company finance which no one more offered Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked SRIDHAR: "Are you happy with the performance of your system so far?"

Very disappointed with after sales customer service.

Tracking app has stopped working and don't know how the system is performing.

Contacted Pearman's 2 times and no response yet.
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Solar to the rescue

Absolutely helpful and kind the whole way. I was unable to get solar because my roof wasn't eligible but they went out of their way to try and see if they could. A real problem-solver type attitude.

We got solar for my mums house and they kept in contact from before installation, during and will probably check up on us after while we're using it. Great customer service and a good price
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Honest advice and hard working team

We received honest advice on various options of inverters and panels and possibility of upgrade with batteries. The "sales" Rahul is the Company Engineer. He is extremely courteous, and good at after sales services. He came around after office hours to assist me with the wifi apps for the inverters.

The installation team was very hard working - 10 hours straight without smoko break. Even continued after sunset. Since the job to remove old system and install the new one was bigger than expected, they need to come back twice in the afternoon to complete the job. They ensure everything is working and all rubbish remove before they leave. They do not charge extra to remove old system which other installer did quote for separately. Happy with their service.

Panel rating: 5/5
Inverter rating: 5/5
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Very happy with my purchase

Selected the system because my neighbour had one from the same company and was very pleased with all aspects of the quote, quality and installation of his system.
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Very lovely people, especially the installation team.

Good experience in my house for an appointment.
very tidy installation by 3 guys.
Always have quick feedback by email/phone.

Panel rating: 5/5
Inverter rating: 5/5
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